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    AT&T Store

    3.5 (22 reviews)
    Closed 10:00 am - 7:00 pm

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    5 years ago

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    Hello Roy R. We sincerely appreciate you and all our customers!

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    Hello Patrick K. We sincerely appreciate you and all our customers!

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    Hello Lisa S. We sincerely appreciate you and all our customers!

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    13 years ago

    Terrible customer service, downright rude. I would stay away and go to a real AT&T store.

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    Ask the Community - AT&T Store

    Review Highlights - AT&T Store

    Jeremy was so very helpful and knowledgeable, and he gave me some good advice about using my new iPhone and AT&T service.

    Mentioned in 4 reviews

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    iPlayNtalk

    iPlayNtalk

    4.5
    (63 reviews)
    2.2 mi

    I probably wouldn't have found this little kiosk without Yelp, so I'll thank the app for helping me…read morefind them. Secondly, my initial message exchange was helpful, but life got busy and months went by until I woke up yesterday to find my screen so shattered that my selfie camera images looked like they were Fun House distortions. But I remembered the exchange and headed to the Village at Corte Madera to finally fix my screen. I started to dial the phone number and then decided I was being a wus. The Village isn't a huge place. Still, a few moments later, even though I hadn't given them time to answer, they called me back to ask whether I was trying to reach them and how they could help. They're located at the Macy's end of the shopping center, a few steps away from the Apple Store. The two islands have racks of phone cases that had been rifled through by frantic shoppers and Ethan and his colleague were both bundled in scarves and hats, given that the temperature was hovering a few degrees above freezing. This isn't to suggest they were huddled by the space heater or inactive. One was engaged with a customer while the other's hands were busy applying a new screen to a digital tablet. Ethan looked at my screen, admired my kitty cat screensaver, checked the model type and quoted me $99 and thirty minutes to fix my screen. I headed off to finish some holiday shopping and they got to work. When I returned approximately half an hour later, my new pristine screen was installed and they let me know they offer a year warranty on their work. These guys delivered soooo much value for the dollar! Thanks a million for delivering service with a smile and efficiency, even in the freezing cold! Wishing them happy holidays and a successful New Year!

    Amazing service. Tim is the best at what he does…read more Recommending IplayNtalk to anyone who wants to fix their iPhones without breaking the bank.

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    Verizon

    Verizon

    2.5
    (173 reviews)
    2.3 mi
    $$

    My experience with a stellar employee was extremely helpful. Verizon employee, Jorge was patient,…read moreknowledgeable, and helpful. The first Verizon employee to help me was just not interested in helping me and his name was Ishmael. I was not happy with my interactions with Ishmael. I was picking up a brand new iPhone and i also purchased equipment. Jorge is a dedicated happy employee and he truly cares about the customer.

    Are any phone shops legit anymore? It's like walking into a used car sales lot and trying to get…read morehustled. Basically I had the easiest and best deal for the Verizon store where I'm moving 6 lines from ATT and Comcast to Verizon so they're getting 6 new lines of business. I had it listed out exactly what I wanted and just needed everything changed. Initially when I walked in, I actually had an awesome guy named James who was very thorough and helpful. I unfortunately didn't have time that day to change the lines over and came back a different day and wish I waited on a day James was there but instead my wife and I came back to a younger guy working there and it was terrible. He was unhelpful and can tell he didn't want to be there. The entire experience took nearly 4 hours to change the lines over which I know takes a lot of time and that wasn't the problem. The problem was him trying to constantly sneak in fees here and there. Initially he agrees to remove the initiation fees since we've moving over so many lines which later he did not do and snuck it in. We eventually complained online which they removed it but he literally wrote it down on the paper and assured us he'd do it. Secondly, he tried to enroll us in a higher tier plan that we didn't need. He literally wrote down on the contact which plan we wanted and he tried to sneak in a higher tier plan which we caught. Lastly, there were issues transferring the comcast lines over which again I'm not blaming verizon, these issues happen and I'm sure comcast intentionally makes it difficult to change over, BUT the following day when we kept getting texts from Verizon saying there are issues and to speak to an associate, we calls the Verizon shop back and told them the issues and it was the SAME guy helping us the day before and he pretended he didn't know us and didn't want to help us at all. He was super unhelpful. We ended up going to a different Verizon shop and they fix the problem in literally 15 mins and they weren't even involved with our initial line transfers. Don't go to this shop or at least don't go to the associate I had. So many other Verizon shops out there and this one is really disorganized.

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    Verizon
    Verizon

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    SF Smart Wireless

    SF Smart Wireless

    4.7
    (178 reviews)
    11.5 mi

    Made my appointment and received really Great service. Go my phones back within the hour,completely…read morefixed! I will definitely come back!

    How would you like it if your new phone looked like this?…read more My phone's screen got a few scratches, and there were noticeable bleed-through images from other screens. I was just at the limit of my one year warranty, so I sent it in and they put in a new screen for free- a manufacturer's factory warranty job. The FedEx guy just returned it, and it looks great. They also sent their best tempered glass screen protector. I figured, "I've got a new screen and a high-quality protector; let's go get a pro to install it." So I called SF Smart Wireless, and explained that I had a new factory screen and a new factory screen protector. Could they install the screen protector for me? "Sure we can." "Okay, I'll be over in a little while." Here's the "Professional" job the guy did for me. He told me, "You can see some bubbles when it's turned off, but they aren't as visible when the phone is turned on." I guarantee you, the bubbles are visible when the phone is turned on! "Some bubbles???" I've got 34 bubbles on my phone screen now, and I've only had it back from the factory for an hour! This is my day off. I've got things to do. Now I've got to go out and try & find someone to fix the damage SF Smart Wireless did on the phone I just got back an hour ago.

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    Feras fixing the screen on my iPhone 6.
    Feras fixing the screen on my iPhone 6.
    SF Smart Wireless
    SF Smart Wireless

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    AT&T Store - mobilephones - Updated July 2026

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