I probably wouldn't have found this little kiosk without Yelp, so I'll thank the app for helping me…read morefind them. Secondly, my initial message exchange was helpful, but life got busy and months went by until I woke up yesterday to find my screen so shattered that my selfie camera images looked like they were Fun House distortions. But I remembered the exchange and headed to the Village at Corte Madera to finally fix my screen. I started to dial the phone number and then decided I was being a wus. The Village isn't a huge place. Still, a few moments later, even though I hadn't given them time to answer, they called me back to ask whether I was trying to reach them and how they could help. They're located at the Macy's end of the shopping center, a few steps away from the Apple Store. The two islands have racks of phone cases that had been rifled through by frantic shoppers and Ethan and his colleague were both bundled in scarves and hats, given that the temperature was hovering a few degrees above freezing. This isn't to suggest they were huddled by the space heater or inactive. One was engaged with a customer while the other's hands were busy applying a new screen to a digital tablet. Ethan looked at my screen, admired my kitty cat screensaver, checked the model type and quoted me $99 and thirty minutes to fix my screen. I headed off to finish some holiday shopping and they got to work. When I returned approximately half an hour later, my new pristine screen was installed and they let me know they offer a year warranty on their work. These guys delivered soooo much value for the dollar! Thanks a million for delivering service with a smile and efficiency, even in the freezing cold! Wishing them happy holidays and a successful New Year!

Amazing service. Tim is the best at what he does…read more Recommending IplayNtalk to anyone who wants to fix their iPhones without breaking the bank.

I can't thank Brad, Raina and Angie enough. They were incredibly patient in fixing the unethical…read moremethods the ATT store in Cow Hollow used in opening our ATT account. (See their YELP page for more info) Throughout the course of a full week I had text and phone support from Raina, the manager, in helping fix the mess created by ATT Union St. The level of attentiveness given to us by this branch, I'll never forget. Kind, and ethical.

I would avoid this location and go to the strawberry location instead. They don't even acknowledge…read moreyou when you show up. When I got here, there was only two other people. It still took them over a half hour just to acknowledge me. Then another employee showed up from the back and told me he couldn't help me look up my info because he didn't have a tablet on him. Told me to go to a different location and see if they can help me. Very poor service here. I don't even want to imagine how long it would take to get help if there was more than a couple people in the store.

Went in with a few questions and David was really helpful, friendly and knowledgeable. I ended up…read morepurchasing a new phone and new line. He took his time and answered all my questions.

Are any phone shops legit anymore? It's like walking into a used car sales lot and trying to get…read morehustled. Basically I had the easiest and best deal for the Verizon store where I'm moving 6 lines from ATT and Comcast to Verizon so they're getting 6 new lines of business. I had it listed out exactly what I wanted and just needed everything changed. Initially when I walked in, I actually had an awesome guy named James who was very thorough and helpful. I unfortunately didn't have time that day to change the lines over and came back a different day and wish I waited on a day James was there but instead my wife and I came back to a younger guy working there and it was terrible. He was unhelpful and can tell he didn't want to be there. The entire experience took nearly 4 hours to change the lines over which I know takes a lot of time and that wasn't the problem. The problem was him trying to constantly sneak in fees here and there. Initially he agrees to remove the initiation fees since we've moving over so many lines which later he did not do and snuck it in. We eventually complained online which they removed it but he literally wrote it down on the paper and assured us he'd do it. Secondly, he tried to enroll us in a higher tier plan that we didn't need. He literally wrote down on the contact which plan we wanted and he tried to sneak in a higher tier plan which we caught. Lastly, there were issues transferring the comcast lines over which again I'm not blaming verizon, these issues happen and I'm sure comcast intentionally makes it difficult to change over, BUT the following day when we kept getting texts from Verizon saying there are issues and to speak to an associate, we calls the Verizon shop back and told them the issues and it was the SAME guy helping us the day before and he pretended he didn't know us and didn't want to help us at all. He was super unhelpful. We ended up going to a different Verizon shop and they fix the problem in literally 15 mins and they weren't even involved with our initial line transfers. Don't go to this shop or at least don't go to the associate I had. So many other Verizon shops out there and this one is really disorganized.

Apple store in corte madera was super helpful…read more i had recently upgraded out of a 12 pro into a 16 pro my have things changed

Really great staff that work hard, are very nice, and very helpful if you are spending money. They…read moredo their best. Also, great hardware. Problem comes when you want to get your device repaired. I'm three for three in having my problems refused to be fixed, or unable to be fixed, even when under AppleCare. 'Ain't nobody got time to read the details. Just go somewhere else - I suggest a local repair shop like YuccaTech in San Rafael.

Not the best place…read more My phone back screen was cracked so I came here to get it replaced. It was about $200 to get the screen changed. I got it changed and came back a few days later because I dropped it. I didn't even drop it that hard and the screen still managed to crack. I had to pay again to get it replaced. When I received the phone back, they cracked my camera lens.... I confronted them and they said they didn't do that. Thankfully I took pictures prior to the service and I showed him that it wasn't cracked when I dropped it off. They eventually replaced it for free but didn't even own up to their mistake and got petty. Few months past and the screen cracked even worse. I know I shouldn't be dropping my phone but it happens. At the same time, I shouldn't have to be paying so much money for bad quality. I wouldn't come here again...

Went in with a Ipad that was not charging and the girl assisted me asap and later found out it was…read morethe cable. Very helpful

Great service. Fair prices. Fast response…read more Don't pay for AppleCare. Pay these guys instead when something happens. It will be chaper, faster, and you'll have less stress. And...you don't have to schedule a Genius. Just walk in and get your device fixed. Five stars. Support our "Right to Repair." https://www.repair.org/stand-up

Fast and honest service. I've used them a few times. I've had them replace a battery on my Mac and…read morereplace an iPhone screen. They do good work.

Went in and got an iPhone 6 repaired last week…read more Home button was broken within 5 days, and on the 7th day none of the external buttons were functional. My phone was bricked, randomly powering off with no way to restore it, then turning back on and resuming all functionality like nothing happened. I'm very dissatisfied with the service. I will be going in and seeing about a refund in an hour, but according to other reviews, I'm going to have a hard time with that. Will update with more info.

Like the other review I would not recommend this place. I got my iPhone 6 screen replaced for 145…read moredollars. I found out later after going to an Apple store that the screen was not Apple certified and my phone is effectively bricked until i get it fixed tomorrow for another 106$. Its unfortunate, when i brought up this issue it was ignored. It's okay, hopefully this review suffices. Don't write a whole lot of reviews but definitely felt i should this time..

Overall, my experience at this AT&T store was better than some of the other reviews would lead me…read moreto believe. I walked in on a Sunday early afternoon, and was immediately greeted by Francisco, who was friendly and knowledgeable about the different plans and current promotions. I'm not 100% satisfied because my initial question was whether or not my device (a generic chinese eBay phone) would work properly on their network. Earlier in the day I'd stopped by T-Mobile and they were honest with me that this phone wouldn't work well on their network, while Francisco didn't even bother to check the IMEI and just went ahead and signed me up. Shame on me for not being more persistent, but long story short while it works for phone calls and texts this phone doesn't support data. Would have been nice to know that before he signed me up for an unlimited data plan. Oh well, I have a better phone on order so next week I'll be able to use the data. I happened to look at their phone cases for one of my other phones while I was there - wowza - very expensive! If you know what phone you're going to get you'll be better off ordering the case online a day or two before you come in. As for the network, although that really has nothing to do with this specific location so I'm not at all factoring that into my star rating, AT&T is very much in the middle. Total I have three lines with Xfinity Mobile (Verizon), two with T-Mobile, and now one on AT&T. AT&T's network is better than T-Mobile's but not as good as Verizon's.

Felt I should give this store a better rating than it got in 2024…read more I had a great experience recently. They apparently have new management and new carpets. lol.

Professional & friendly: full transparency and look forward to doing business in the future!read more

iPhone screen wasn't working after it fell and charging port was bent, fixed both fast and well,…read morethanks!

Made my appointment and received really Great service. Go my phones back within the hour,completely…read morefixed! I will definitely come back!

He broke the replacement screen when installing. He then refused to refund the screen cost AND the…read morelabor cost. if you use this service do so at your own risk.