I probably wouldn't have found this little kiosk without Yelp, so I'll thank the app for helping me…read morefind them. Secondly, my initial message exchange was helpful, but life got busy and months went by until I woke up yesterday to find my screen so shattered that my selfie camera images looked like they were Fun House distortions. But I remembered the exchange and headed to the Village at Corte Madera to finally fix my screen. I started to dial the phone number and then decided I was being a wus. The Village isn't a huge place. Still, a few moments later, even though I hadn't given them time to answer, they called me back to ask whether I was trying to reach them and how they could help. They're located at the Macy's end of the shopping center, a few steps away from the Apple Store. The two islands have racks of phone cases that had been rifled through by frantic shoppers and Ethan and his colleague were both bundled in scarves and hats, given that the temperature was hovering a few degrees above freezing. This isn't to suggest they were huddled by the space heater or inactive. One was engaged with a customer while the other's hands were busy applying a new screen to a digital tablet. Ethan looked at my screen, admired my kitty cat screensaver, checked the model type and quoted me $99 and thirty minutes to fix my screen. I headed off to finish some holiday shopping and they got to work. When I returned approximately half an hour later, my new pristine screen was installed and they let me know they offer a year warranty on their work. These guys delivered soooo much value for the dollar! Thanks a million for delivering service with a smile and efficiency, even in the freezing cold! Wishing them happy holidays and a successful New Year!

Good, prompt service. My iPhone was not charging so I took it to the kiosk and in 10 minutes my…read morephone had its charging port cleaned out and it was charging again.

I don't write reviews often but I went in here to set up a new wifi plan and was very happy with…read morethe service and communication from the staff. I was checked in with multiple times from different people and it was incredibly easy to figure everything out. They even opened and held the door for me on the way out. Wonderful staff thank you so much !!

Waited an hour minutes to trade in an iPhone. Some loser said he was checking us in and it would be…read more15 minutes. They didn't help us after we told them we've been there for an hour. All to trade in an IPhone, that should take 2 minutes to do. This place is terrible. I hate this store. After helping one person for an hour the one of 2 employees disappeared in back and the ran out the front of the store. Leaving one employee with 6 people waiting. We left without being helped and I'm going home to switch carriers to T-mobile.

Had a great experience with a very knowledgeable guy in store to move my 3 phones over to Verizon…read more But in the final few minutes of the 3 hours.... Their fraud dept. said they couldn't verify me. I kind of went into a panic if someone had done some dark web study. They wouldn't say why or anything and Johny said I need to wait at least 6 days to even try again. ??!! But its end of summer, was wanting to change companies and refresh our phones...before travel. Now , it became about running home and calling all three Credit Unions to see what the problem was. This took 2 hours. And they all were perplexed saying everything was perfect as I can see from the one I am subscribed to. I went online to Verizon and maybe I should not have done this... but was calling in about what happened and has nothing to do with Credit Unions so- what could this be now & why?? They said I was suppose to arrive at the store with proof of certain bills in my name. ( Have you ever heard such a thing? Not even in their commercials) And the ones they wanted are in my husband's name and the others were for my local address which I kept trying to get them to try just using my local address. They tried my other address finally -as I was trying to have Johny do, and it was all Fine in an instant. This was another 2 hours later. But the process and scare and verbiage used to talk to me felt a little handmaids tale in the process- and in the old days you don't give a place like this your business. But the panic originated from that security call at the store that made it feel like something really terrible JUST occurred on my identity. So my day was just LOST to Verizon. 9 hours I cannot get back! (As I still had to go back to the store to pick up my phones.) Just be wary if you have a billing and mailing address that are different- be prepared for a circus- even though your 1st 3 hours are smooth.

Are any phone shops legit anymore? It's like walking into a used car sales lot and trying to get…read morehustled. Basically I had the easiest and best deal for the Verizon store where I'm moving 6 lines from ATT and Comcast to Verizon so they're getting 6 new lines of business. I had it listed out exactly what I wanted and just needed everything changed. Initially when I walked in, I actually had an awesome guy named James who was very thorough and helpful. I unfortunately didn't have time that day to change the lines over and came back a different day and wish I waited on a day James was there but instead my wife and I came back to a younger guy working there and it was terrible. He was unhelpful and can tell he didn't want to be there. The entire experience took nearly 4 hours to change the lines over which I know takes a lot of time and that wasn't the problem. The problem was him trying to constantly sneak in fees here and there. Initially he agrees to remove the initiation fees since we've moving over so many lines which later he did not do and snuck it in. We eventually complained online which they removed it but he literally wrote it down on the paper and assured us he'd do it. Secondly, he tried to enroll us in a higher tier plan that we didn't need. He literally wrote down on the contact which plan we wanted and he tried to sneak in a higher tier plan which we caught. Lastly, there were issues transferring the comcast lines over which again I'm not blaming verizon, these issues happen and I'm sure comcast intentionally makes it difficult to change over, BUT the following day when we kept getting texts from Verizon saying there are issues and to speak to an associate, we calls the Verizon shop back and told them the issues and it was the SAME guy helping us the day before and he pretended he didn't know us and didn't want to help us at all. He was super unhelpful. We ended up going to a different Verizon shop and they fix the problem in literally 15 mins and they weren't even involved with our initial line transfers. Don't go to this shop or at least don't go to the associate I had. So many other Verizon shops out there and this one is really disorganized.

Helpful place for anyone in the market for Apple products. There's a lot of parking and the staff…read morewere helpful. There's different ranges of products on the side walls that are easy to miss. I went to see what I could do for a broken Apple Watch but to my surprise they don't replace the screen and if you don't have Apple coverage you do have to buy another one. Still staff helped me and I got a new one.

Some of the worst customer service I ever received…read more The hipster attendant at the "genius" bar was rude, dismissive, unhelpful, and actively hostile at times. He made it clear that Apple doesn't really care about their customers. The attitude communicated is that they are too big for a single customer like me to mean anything at all to them and my opinion and concerns are meaningless. Message received.

Not the best place…read more My phone back screen was cracked so I came here to get it replaced. It was about $200 to get the screen changed. I got it changed and came back a few days later because I dropped it. I didn't even drop it that hard and the screen still managed to crack. I had to pay again to get it replaced. When I received the phone back, they cracked my camera lens.... I confronted them and they said they didn't do that. Thankfully I took pictures prior to the service and I showed him that it wasn't cracked when I dropped it off. They eventually replaced it for free but didn't even own up to their mistake and got petty. Few months past and the screen cracked even worse. I know I shouldn't be dropping my phone but it happens. At the same time, I shouldn't have to be paying so much money for bad quality. I wouldn't come here again...

Went in with a Ipad that was not charging and the girl assisted me asap and later found out it was…read morethe cable. Very helpful

Used them again and this time, it was for a cracked iMac screen and to clean out the dust of the…read moreinternals. Very fast turn around time once the screen came in. Super professional.

I had a wonderful experience at YucaTech. I found them via yelp, got a quick quote for a shattered…read moreelectronic screen, and then brought it in to be repaired. YucaTech did a fabulous job repairing the broken glass on the screen- the service was fast, reliable, professional and exactly as quoted! I'm glad I found this small business and I am happy to support it!

Went in and got an iPhone 6 repaired last week…read more Home button was broken within 5 days, and on the 7th day none of the external buttons were functional. My phone was bricked, randomly powering off with no way to restore it, then turning back on and resuming all functionality like nothing happened. I'm very dissatisfied with the service. I will be going in and seeing about a refund in an hour, but according to other reviews, I'm going to have a hard time with that. Will update with more info.

Like the other review I would not recommend this place. I got my iPhone 6 screen replaced for 145…read moredollars. I found out later after going to an Apple store that the screen was not Apple certified and my phone is effectively bricked until i get it fixed tomorrow for another 106$. Its unfortunate, when i brought up this issue it was ignored. It's okay, hopefully this review suffices. Don't write a whole lot of reviews but definitely felt i should this time..

Felt I should give this store a better rating than it got in 2024…read more I had a great experience recently. They apparently have new management and new carpets. lol.

Northgate AT&T Joshua was hands down the worst employee ever! incompetent,disrespectful and…read moreunprofessional. Horrific as well as the manager. I would NEVER recommend this guy or location. Don walk...run! go to Strawberry and request Jose(amazing)! Northgate location should do a complete overhaul of their employees Or shutdown the store.

I noticed the glass on my back camera had broke and was able to book an appointment with Joe in…read morejust a couple days! He was super quick to respond as well and the price was reasonable. He noticed the camera was a bit shaken too so he repaired that at no extra cost which I appreciated! The service was super quick and he added on a free screen protector!! I highly recommend Joe and his business

He's as good as yelp says he is. Fast, price is right, clear communication, thoughtfulread more

He has a sense of humor to be ready…read more My phone got ran over by a truck. When I showed up there he said no problem and quoted a price. He said it would take a couple of hours since he needed to order the parts. I came back and it was fixed perfect and the price was as quoted. All of this is rare in my world. Thanks

Made my appointment and received really Great service. Go my phones back within the hour,completely…read morefixed! I will definitely come back!