Made my appointment and received really Great service. Go my phones back within the hour,completely fixed! I will definitely come back! read more

He broke the replacement screen when installing. He then refused to refund the screen cost AND the labor cost. if you use this service do so at your own risk. read more

How would you like it if your new phone looked like this? My phone's screen got a few scratches, and there were noticeable bleed-through images from other screens. I was just at the limit of my one year warranty, so I sent it in and they put in a new screen for free- a manufacturer's factory warranty job. The FedEx guy just returned it, and it looks great. They also sent their best tempered glass screen protector. I figured, "I've got a new screen and a high-quality protector; let's go get a pro to install it." So I called SF Smart Wireless, and explained that I had a new factory screen and a new factory screen protector. Could they install the screen protector for me? "Sure we can." "Okay, I'll be over in a little while." Here's the "Professional" job the guy did for me. He told me, "You can see some bubbles when it's turned off, but they aren't as visible when the phone is turned on." I guarantee you, the bubbles are visible when the phone is turned on! "Some bubbles???" I've got 34 bubbles on my phone screen now, and I've only had it back from the factory for an hour! This is my day off. I've got things to do. Now I've got to go out and try & find someone to fix the damage SF Smart Wireless did on the phone I just got back an hour ago. read more

SF Smart Wireless - 34 bubbles on the screen protector they just installed. - Mobile Phone Repair Near Me - San Francisco, California

Sam took great care of me here. I got my iPhone 6s screen replaced. I highly recommend SF Smart Wireless for their speedy and friendly service. Apparently they also do good computer repair! They also have accessible hours - most other repair shops were closed on Saturday. read more

SF Smart Wireless - Before and after of my iPhone 6s - Mobile Phone Repair Near Me - San Francisco, California

He has a sense of humor to be ready. My phone got ran over by a truck. When I showed up there he said no problem and quoted a price. He said it would take a couple of hours since he needed to order the parts. I came back and it was fixed perfect and the price was as quoted. All of this is rare in my world. Thanks read more

The screen on my Samsung Galaxy Note 8 was cracked and stopped working after dropping it on the floor. The same night I requested a quote from SF Smart Wireless for the repair and Feras mentioned he could actually do the fix the same day. This was unexpected given that the Note 8 is not as common as iPhones. Feras kept to his promise and was able to source the parts locally and have the phone ready the same day. The price was a bit more (especially after tax) than other places but Feras used genuine replacement parts and could do the same day repair. The phone is currently in excellent condition after the fix! Excellent quality, fast repair, and very professional. read more

Got 2 Samsung phone batteries replaced in the time it took me to grab lunch in the mission! It was quick and easy scheduling an appointment online and the price was affordable and reasonable. Would definitely come back here for other phone related fixes, the shop owner is friendly and honest :) read more

Came here for a Moto Z Play screen issue. SF SMART WIRELESS was the last place I quote to fixing my phone screen. It wasn't the best price I got but it was the place I felt more comfortable in doing the service with. Feras showed me the crack on my screen that caused the black screen (no other place did that) and accomplished the time he said it would take to fix it. Very friendly, he also borrowed me a memory card reader because I mentioned to him I was looking for one to buy (it was my first time in his shop!), and I gave it back when I went to pick up my phone. The phone is working perfectly so far. I hope I don't need to go back there but if I need some phone repairs again I know where to go now. And I will recommend for friends and family. read more

I needed to exchange the battery in my iPhone 6. Sam did a good job, everything works well. I recommend this place!

I made an appointment with Faras to come in and have my phone repaired during the shutdown. He was fast, courteous and engaging about everything. It's great to see a small store and business owner stepping up and helping out his customers when he can, would be happy to bring my business back to him anytime! read more

This place is amazing. The gentleman's tech skills and knowledge are phenomenal. Came in with a broken phone which needed a battery replacement and walked out 10 minutes with a working phone. All service repair shops should look up to this place. read more

Not all heroes wear capes and neither does Feras Hefnawi. I have gone to him twice now (once for a broken home button and the other time for a cracked screen). My iPhone 6 is back to full-health thanks to him. If you have any kind of phone issue, look no further. Feras is honest, warm, and highly skilled. I could not recommend his services enough. read more

Fast service and my broken phone screen was fixed without issue. Reasonable rates and super responsive with answering questions and updating me on the status of the repair. Would definitely recommend! read more

The tech was friendly and helpful with tips to keeping a phone in good order for years. Prices were average but service was fast.

Sam is an example of a small business owner in which SF needs more of. He's honest, keeps his word and does great work. He fixed my Samsung galaxy s10 screen for less the anyone else in town and did it sooner than I expected. Glad I found him and his shop. read more

Terrible communication skills. Will never come back. I recommend going to R&R Smart Fix just a couple blocks down. I went to SF smart wireless with my broken phone that wouldn't turn on to get a quote. They said they'd work on the phone and call me back in two hours. They never called me back. That was day 1. I came back the next day (day 2) and I was told my phone was taken out the shop and I couldn't take it home yet. I asked for a price estimate and they wouldn't tell me. I had no choice but to leave my phone another day. Called next day (day 3) and they still wouldn't give me a quote. I told them I have phone insurance and wouldn't like my phone fixed but he insisted no "I fix it." I had told them to give me an estimate because as a student i can't afford an expensive repair and rather have my phone insurance supply me with another phone. Sunday they're not open so another day I had to wait (day 4). I had confirmed that I would be picking up my phone on Monday. (Day 5) When I get there the employee tells me my phone isn't there and directs me to pick it up from else where. Instead of fixing it themselves they gave my phone to another shop with our telling me. So much terrible communication. The shop that had my phone handled everything's so much better. Wish I never came here in the first place. Didn't care about my concerns and wouldn't give me an estimate or even my phone back when I asked for it multiple times. read more

This place is one of a kind and the owner is one in a million ... I was feeling lost without my phone, I walked in with a broken iPhone 6 Plus, within 45 minutes my phone was fixed I was able to get on line and check my e mails he was able to restore all my personal apps and contacts replaced my cracked screen and gave me a free case, this man knew what he was doing very professional friendly and fast in addition to the low cost that you can never find anywhere any more I give 10 stars ! read more

SF Smart Wireless - Mobile Phone Repair Near Me - San Francisco, California

Feras is supper nice guy..I sent messages to multiple shops asking for the quote to replace IPHONE 7 broken screen. He gave the lowest quote(99$) I was sceptical, but he did an awesome job phone looks new and he even gave a phone screen on the house :). Definitely recommend read more

Feras did an excellent job with my phone. He definitely knows what he's doing. He's friendly, timely and professional. read more

Walked in with a broken Pixel 3 screen early on a Saturday afternoon and they had it all fixed three hours later. I'm very happy with the work - phone works as expected and the brand new screen looks great! read more

Came in for a Samsung S9 unlock. I was losing hope w/ other places because they were not able to unlock my device. Called this place to see if they were able to help me. This guy is really good and super friendly. Not only did he unlock the device, he also did it quick and easy. Price is great and the service is superb. Would definitely go to him for future phone problems. Thanks again!! read more

I was at the store today with my friend Joseph to fix my galaxy note 8! It only took the owner of the store about an hour or so! He did a very,very good job! My phone is working again! His charge was very nominal. read more

I did the phone unlock service here they did wonderful job done. I for sure will comeback here future cell phone repair needs .....

FERAS IS MY HERO!! I guess people give 1 or 5 stars to these places depending on whether their device was saved or not but after reading reviews of tons of places I went with this one because Feras seemed to actually be ethical and competent and gives great customer service. Took my 3.5 year old HTC One to him after the power button got stuck on and the phone was in a boot loop. Showed him the YouTube vid of exactly what my phone was doing and he agreed to replace the power button. I asked if he could replace the battery as well and he said yes for a reasonable price. It took a few days but he replaced both things AND noticed that my charging port was defective so he replaced that too without me even asking - SUCH a relief that charging cables stay in my phone again after 3+ years! Also he saved all my data, especially all the pix of my 20th anniversary trip that I thought would be lost forever. Every time I emailed or contacted Feras he replied quickly and kept me informed of timelines and costs. I can't recommend him enough!! read more

If your phone is having issues, you need to bring it here! After many failed attempts at getting my Moto X Pure cracked screen replaced, Feras worked his magic and brought my beloved phone back to life. The pricing was fair, service impeccable, and he was an all around great person. I hope I never have to deal with a broken phone again but if I do, I would bring it back to SF Smart Wireless in a heartbeat. Highly recommend! read more

Feras gave me a quote within an hour and I visited him the next day to ask some more questions. He fixed both the shattered screen and back of my Note8 and did it in less than 24 hours. Very impressive and my phone looks and works great! read more

Came in here for a Samsung S6 battery replacement. Feras quoted me $45, which was considerably cheaper than the places near my home at $60 in San Jose and Vallejo. After reading the reviews, I decided to take a shot and visit this location. Best decision ever. Got my battery replaced, and now it doesn't require charging every 6 hours (even if I'm not using it!). It can easily last an entire workday from 8 AM - 4 PM with some small usage. Unfortunately, while fixing the phone the NFC/mobile payment sensor was damaged. Feras did warn me that by fixing it, there is a risk of damage to the screen and other parts, and I was well aware of this risk. BUT, he prior to fixing the phone he did offer a warranty on it saying if it doesn't work, come back and he will fix it---and he held true to his word and was extremely professional. I highly recommend giving this place a try for those with Samsung phones. He also surprised me with a super quick wait time of 10 mins, whereas other places say at least 1-2 hours. read more

I've had the misfortune of having to get my iPhone screen repaired multiple (3) times over the past year or so. Though I've generally had great experiences with each repair, I'd have to say this was my least favorite. They were really fast which was awesome. It look under a half hour to get my screen replaced and I got to wait at the panini shop across the street. They are also the cheapest at $80 and located right in front of a few bus stops so it's not difficult to come down here asap as soon as you shatter your screen. However, as soon as I got my phone back, I could tell that the screen they used was really low quality. The most noticeable thing is probably the color hue. Everything you view on your phone has a greenish-yellow tint. Functionally, the touch sensitivity is really dull and it often takes multiple taps to text now. I also cannot type anything in caps lock anymore since my screen can't handle the double-tap needed on iPhones to set caps lock. Also had a momentary scare because they broke the fingerprint ID on my home button in fixing the screen. It took a few minutes of back and forth and re-assembling of things on their part to get it working again. But ultimately it did! Definitely would have been bad to walk into a repair shop trying to fix one thing only to have another one broken. read more

I broke my iPhone this summer to the point it was unusable and shut off. I freaked out because I never back it up. I contacted about 5 cell repair places on yelp and Feras got back to me with the best price. He fixed my phone (and even changed the screen on my husband's phone) for the price of one. It was in perfect condition again and worked like new until I DROPPED it again and shattered the screen. It was still working so I thought I would deal with it till I would buy a new iphone 7. Started acting up so I immediately called Feras and within 30 minutes, he fixed my phone so it's back to being new again. And he threw in an iphone case since he doesn't want to have to fix it for me a 3rd time. High Level: -Price: great (reasonable and better than the others I checked with) -Quality of work: excellent (my husband is a hardware engineer and was impressed how he was able to get my phone in 1 piece again) -Turnaround time: excellent (it was waiting for me after doing some grocery shopping across the street) -Service: excellent (nice guy, fixes it quick and hello, threw in the iphone case so I wouldn't break it again) I would hands down recommend anyone who needs a phone fixed for a reasonable price to call Feras at SF Smart Wireless. Thank you so much! read more

Fast and best priced, but used 3rd party parts. I came in to get my phone screen repaired in order to do the iPhone 7 trade in with ATT. I reached out to 10 vendors on yelp and Feras quoted me 20-50$ lower than anyone else. I dropped by around 2pm on a Thursday and he had me out the door in 15 minutes. He's is clearly a pro. The only downside was that he used a screen that was thicker than the original apple screen. You can feel the difference when you touch the sides of the phone and it's very noticeable when you put your finger over the home button. I compared it to my friends phone and it also seemed to be heavier. Either way ATT took it with no problems so I'm a happy camper. But if you want to actually repair your phone, I would try bringing in your own parts and having him install it rather than using the 3rd party hardware. read more

Feras is a lifesaver! Southwest airlines cracked my screen on my Samsung 6 Edge and I am from out of town. Not knowing anyone and reading reviews only I selected SF Smart Wireless. Feras is was amazing, amazing customer service and quick to respond. Not only did he fix my screen but picked up the device and delivered back when he was done - same day service. I would HIGHLY recommend Feras and SF Smart Wireless for any repairs. There are not many out there that can fix an android but this is one man who knows what he is dong. THANK YOU! read more

I was worried that I would not be able to find someone who'd be able to repair the charging port of my Moto Turbo 2, quite an uncommon phone. I messaged a couple of stores in the area through Yelp, and Feras gave me an affordable price within the hour of my request. Once I got to the shop, his brother was able to open up my phone, diagnose the issue, and close up my phone all within 15 minutes. Within a day, I got my phone fixed and it works like a charm. I'd definitely go back. read more

My Google Pixel XL survived a couple of falls from the 2 years I've owned it so far but the screen decided not to turn on anymore even if it didn't shatter after it fell from a tabletop to a hardwood floor the other day. Anyway I didn't want to be without my phone for even a day so ordering parts and sending my phone for repairs via mail wasn't an option for me. Came across SF Smart Wireless on a Yelp search and decided to give them a try. I dropped by the location in person and I was quoted $160 to have the screen replaced on my phone (there was another place that stated $120 but that required me to drive to Fremont or San Jose. Not going to waste my time in traffic when I can just take a quick bus ride to this business). Anyway my phone is back up and running within 2 hour. It's better to spend $160 (plus tax) for a screen replacement on an otherwise pristine phone rather than spend $1K on a brand new phone that I really don't need. I can think of a thousand ways to better spend that money. read more

Amazing experience! I needed my iPhone screen replaced and with in 15 minutes it was fixed. He was even nice enough to give me an new cord to charge my phone. Thank you! I'll recommend you to everyone:) read more

Took deposit to replace screen, said he will confirm and call on Saturday to repair the phone, no call or follow up. Does not look reliable.

Pretty disappointed in how this transaction went. Brought in a Samsung Galaxy s8 with a cracked front screen. Was charged $325 (inc. tax) for the repair. Went I went to pick up the repaired phone, just as I was about to leave with the repaired phone, I noticed that the back screen was now cracked when it wasn't before bringing it in. He wasn't going to say anything to me and I noticed it on my own. He then stated he would now repair the back but needed to order a part. I left the phone with him again and came back about 5 days later to pick it up. Now a couple of days ago I noticed that the back camera is not functioning properly when it was functioning fine before this repair process. $325 would have gone a long ways to purchasing a separate galaxy s8... read more

A cup of coffee was dumped on my Galaxy Note 9 and the liquid got into the charging port so it wouldn't charge. I brought it to Feras and he dried it out, replaced some parts and cleaned it up. It is now as good as new. :-) Thank you Feras! read more

Quick, service with a smile, and great prices! I brought in my iPhone 6 and Feras fixed the cracked screen for only $90 + tax. He completed the repair in 15 minutes. As I was leaving, Feras even threw in a free screen protector. I didn't even ask for one. Thanks Feras! read more

SF Smart Wireless - Feras fixing the screen on my iPhone 6. - Mobile Phone Repair Near Me - San Francisco, California

If I could give this guy 10 stars I would. Took 20-25 minutes to fix my cracked iPhone 7 screen. His shop is literally around the corner from my office and I was able to walk in without an appointment and was served immediately. I was quoted $140 for the fix and he even popped a nice glass protector on the top, free of charge. The owner, Feras, walked around the corner and DELIVERED my phone to me at my office when the screen needed a few more minutes to set. Unbelievable service. Take your phone here, seriously. PS - To give some reference on pricing: with Applecare the price is about $129 to repair but that involves going to the nightmarishly crowded Applestore and waiting 1-2 hours - no thanks! read more

I've never done a mobile phone repair before, but there's always a first time for everything. I was under demanding deadlines and committed to solitary, distraction free confinement. Dropping my phone yet again and cracking the screen was undoubtedly a distraction that was getting me closer to committed to the asylum than anything else. Probably the solitary unit. Enter Feras, who agreed to provide mobile repair at an exceptionally reasonable rate (as in both monetary and as a unit or time). Feras is the type of guy that would give you the shirt off his back. How do I know that? Short of disrobing himself (I know he's laughing now) he gave me his personal iPhone screen after the one he repaired for me encountered some problems. I still haven't completed my projects, but I'm arguably less insane. Thanks for the impeccable service and for the screen off your phone. read more