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    Arc Battery

    4.4 (15 reviews)

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    5 months ago

    Great prices on used batteries. The dude that works there is very attentive and nice. Always on call!

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    Review Highlights - Arc Battery

    “I called first thing in the morning just expecting to leave a message when Al answered my call.”

    Mentioned in 2 reviews

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    Batteries Plus

    Batteries Plus

    4.0(184 reviews)
    48.1 mi•West San Jose
    •$$

    Screen Card So, long…read morestory short, I broke the screen on my Samsung S23 Ultra at the gym to the point that it was completely unusable. Once I got home, I put in a claim with my phone insurance through my provider (Xfinity Mobile), and they gave me an option to replace the phone for $99 or to get it fixed for free. Now, I've heard replacement screens can be not as good as the originals, but on the other hand, "free" just happens to be my favorite price--so I took a chance and put in for the repair. This Batteries Plus (B+) was the closest official repair shop in my area, so once I put in my claim, they sent me a link to schedule my appointment, and away I went. The Good: * Tons of appointment times available, and they were totally fine with me moving it up once my schedule cleared up. * Street and lot parking * Fantastic customer service by the three different gentlemen (sorry, I didn't get names). They were fast, reliable, and polite. I was in and out with the drop-off in less than 5 minutes. * Not only are they polite, but they're super fast and they had the parts in stock. They quoted me 1.5 hours, but it was done in less than one! * The screen seems as good as the original, and they claim they use only factory original Samsung parts for the repair. The Meh: * The website to make the claim kept wanting to send text message verifications. Well, if I'm putting in a phone claim then why would you assume I have access to it???? 0_o Not B+'s fault but just needed to vent that. The Ugly: * Breaking your phone is just the worst. -_- Conclusion: Don't be an idiot like me and break your phone, but if you do B+ is here for you!

    Freddie is the man. Came in with very minimal knowledge of what I needed for my truck, was dealing…read morewith battery issues and his knowledge and guidance solved my issues immediately. He got me the correct products within minutes after trying for a year to get it right with other places. I'll add that if you think you know what you're talking about as a customer, please listen to the employees advice because they really know what they are talking about, especially Freddie. If you've had issues with this place it's definitely a customer issue and not anything to do with the service or competence of this place as they really have it together here. Thank you!!!!

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    Arc Battery - batterystores - Updated October 2026

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