OK, so I'm a Verizon Customer. I just got a brand new replacement phone through insurance. I'm at…read morethe Verizon store about two weeks ago to get it activated. Have a great service at the Novato Verizon store fine Employee named Jake look at the Verizon Vato store reviews. I wrote one, anyways while I was there I'm at this really nice lady who was new to Verizon her. Her husband lived at point Reyes. I've been with AT&T have spotty service and migrated to Verizon. Love the service and she was there to get some help. We got to talk and she was really friendly. I'm very friendly and she told me about Shannon and Cell tablet computer store. She said she went in there at various questions bought a phone case and spoke super highly about how friendly and helpful they were at Sonoma tablet computer shop and she definitely recommended me to go to the store to get a phone cover case I've been putting it off I did call about a week ago and the phone greeting and friendliness was top shelf but I put it off until today. I just went in a really super nice young man by the name of Amrit is the employee that helped me. I've got a 13 Pro Max. He showed me some of the options they had. There was one that really stood out was a really nice green vibrant color, but functionality is the most important thing in the case, you recommended and it fits perfect functionality is perfect. The screen is flushed with the case and I love the color and it has a kickstand. The pricing is excellent. I literally couldn't be happier with my overall experience from the time I walked inAmrit said hello determine what my needs were was a great tour guide to show me what my options were. I checked out using my phone with the case on for about 10 minutes. He was very patient very professional as to find any questions I ended up buying the case had pleasant conversation while doing the sales transaction thanked him for being awesome and it's my first time coming to this store and they seem to do a bunch of other stuff with like computers and you know tech stuff there are multiple customers coming in with various technological needs and I'm just glad that I met someone who told me about the store. I never knew that they were here right on the outside of the United market on Saint Francis Street miracle Mile. Anyhow, do yourself a favor if you have any kind of technological computer, Phone needs there of check them out you'll be in great hands. One guy came in to get pricing for something and when they told him what the price was, he said wow that's cheaper than this other place. You know significantly cheaper to do the same work so I think just a really a cool place give him a call go down and check them out. I think you'll be glad you do.

My mother went and had her computer looked at. They were honest and with great customer service…read more They really took care of her, so happy to give them all our repair business for computers.

This is a really great somewhat hidden gem in downtown Novato. It's easy to drive down Grant and…read morenot even though that it's here but their service is fantastic and their prices are good. If you need any help with your computer or cell phone, this would be my recommendation for your first stop. More than once I've brought in a phone, thinking it needed to be repaired and they were able to clean it and take care of my issues.

I went in to change a setting which he did in minutes. Then he attempted to fix an email problem…read morefor me, taking 15 or 20 minutes. He couldn't fix it because the problem was with Comcast. He was knowledgeable and very nice. He didn't charge me because he didn't fix the Comcast issue. I will be back! Highly recommend this business!!

I've been going to this place for years. I've never had a problem, actually. Quite the opposite…read more It's been a really great pleasant experience. They always have the parts in stock and very kind of professional. The price is right as well.

So I did a silly thing and took my "cracked" phone to get repaired. Turns out my phone was not…read morecracked. It was the screen protector that cracked. The lady there was super nice about it even though I made a lame mistake and she probably could've earned 200 bucks off of me. I ended up getting the screen protector replaced and it was efficient and well done.

Great place for any Phone repair New batteries or new…read morescreens wet phones Etc. Good prices and easy to find. A hole in the wall for Quick repairs and big savings. Súper Recommended.

Easiest Transaction ever, Contacted them for a Quote on Yelp, within their response time I had a…read morePrice and all information needed to have my iPad Screen Fixed. Showed up to Window, Greeted with a Smile and 45 min later. Like Brand New! Price was affordable and like I said Easy as 1.2.3. Let's hope my Kid doesn't step on her iPad again, but if she does this is the Spot for Repair. Thank you!

We came here on Monday, April 6 to get my older brother's phone screen fixed, and the experience…read morewas honestly really frustrating. We arrived around 9:30 AM since the sign on the door says they open at 10:00. We waited, and by 9:45 a couple more people showed up too. When 10:00 came and went with no one there, we started wondering if they were just running late. Someone checked online--Yelp and the door both said 10:00, but Google said 11:00. So we all decided to wait it out. By 11:00... still no one. The shop never opened. We ended up wasting an hour and a half of our morning waiting around with no communication at all. That's the most frustrating part--if hours are going to change, even for one day, there should at least be a sign on the door or an update online. What makes this harder to write is that my brother has been a loyal customer here for a long time. He's always trusted this place, has had good experiences with the worker, and the pricing has always been reasonable. They even spoke the Friday before about getting this repair done. He mentioned the shop would be closed Sunday for Easter, but nothing was said about being closed Monday. I understand things come up and schedules can change, but not communicating that to customers--especially regulars--is disappointing. We do appreciate the past good service, but this experience was really frustrating and a big waste of time.

Wow !!! At a time when tech leave you in a loop of voice mail hell. These guys go the extra mile…read more The replaced the battery on my iPod pro. Then it had issues - they took care of it m. Great communication and follow up worked overtime on if and made my travel deadline. Thank you !!!

Tony is a real gentleman, replaced a screen that failed 11.5 months after he installed it, for…read morefree! Surprising, and such a pleasant person, fully deserves a 5 star review.

The phone whisperer was convenient with at home repair, fast and a super nice guy! Nice to have a…read morelocal mobile repair person.

Called a few places and this business had the best price, but all are quite comparable. The best…read morepart was that Tor arrived in like less than 5 minutes because he happened to be down the street. My phone screen was fixed in probably 10 mins. He also pointed out some things wrong with my previous screen replacement. He was really quick and seemed like a good, interesting guy to chat with. Thanks Tor! I'll definitely recommend you to others and come back next time I need something! This was the most convenient phone repair service experience I've ever had!

Idiot owner, called me 5 times to clarify same thing, bad communication and terribly high prices…read more Do not recommend! Went with another service for $30 less and 0 BS (mobile fix). Check attached for response to Yelp review Edit: reply is full of lies and damage control. Confirmed once to make sure battery was OEM (check screenshots for full conversation) and was polite over the phone until owner started verbally harassing me. Hung up after realizing they weren't going to do the service after scheduling an appointment for today at 12 (which they backed out on for no reason.) confirmed I didn't care if battery was OEM or not, and was just curious. More information: I only confirmed with this business that it was a battery replacement because they initially had forgotten the service I had requested (battery replacement, and they texted me asking if I wanted a "screen replacement", lol...). Also the people I talked to on the phone had initially quoted me for 115 pre-tax for the replacement, but when I spoke to them yesterday, owner tried to pull a fast one and quoted me for 125 (hence my confirming the price as well). After refusing to pay this price he went back to his initially quoted 115. Not a big deal, but it's funny that they tried changing an agreed upon price last second, lol. Scummy business practice honestly, and their replies and comments speak for themselves. Just shady people trying to scam customers. Save your time and money and pick another business! happy holidays!

Think I got my phone fix near end of 2024 or start of 2025, replaced the Samsung Galaxy A52 5g…read morebattery from a third-party battery online, went into the shop and got it fixed. The phone was worth to last an extra 2 years, until now.

Was able to fix my iPhone screen in less than an hour. Fast a great service. Highly recommend.read more