We came here on Monday, April 6 to get my older brother's phone screen fixed, and the experience was honestly really frustrating. We arrived around 9:30 AM since the sign on the door says they open at 10:00. We waited, and by 9:45 a couple more people showed up too. When 10:00 came and went with no one there, we started wondering if they were just running late. Someone checked online--Yelp and the door both said 10:00, but Google said 11:00. So we all decided to wait it out. By 11:00... still no one. The shop never opened. We ended up wasting an hour and a half of our morning waiting around with no communication at all. That's the most frustrating part--if hours are going to change, even for one day, there should at least be a sign on the door or an update online. What makes this harder to write is that my brother has been a loyal customer here for a long time. He's always trusted this place, has had good experiences with the worker, and the pricing has always been reasonable. They even spoke the Friday before about getting this repair done. He mentioned the shop would be closed Sunday for Easter, but nothing was said about being closed Monday. I understand things come up and schedules can change, but not communicating that to customers--especially regulars--is disappointing. We do appreciate the past good service, but this experience was really frustrating and a big waste of time. read more

Wow !!! At a time when tech leave you in a loop of voice mail hell. These guys go the extra mile. The replaced the battery on my iPod pro. Then it had issues - they took care of it m. Great communication and follow up worked overtime on if and made my travel deadline. Thank you !!! read more

Gadget Pro - My iPad alive a well thank you - Mobile Phone Repair Near Me - San Rafael, California

My daughter broke her screen and gadget pro fixed it super fast. We dropped the phone off and grabbed burgers. They had the phone done and ready for pick up in 45 minutes. I also got a screen protector for only $10. It was the best deal in Marin/Sonoma. read more

Incredibly happy with my experience here. They fixed my LCD screen promptly and did an excellent job. The price was still a better value to me than investing in a new phone. They also let me pay upon pickup because I was late for work and didn't have my wallet on me. They are conveniently located in the Montecito Plaza which is an easy walking distance if you live in the surrounding neighborhoods like I do. They are in the kiosk next to the Rite Aid. It's easy to miss if you're not looking for it. read more

Fast - great Job replacing the screen on my iPad. Turn around was as promised with a call to let me know it was ready. Very small store and the employee wore a mask, which I appreciate. Plenty of parking and easy to find. Definitely would use again ! read more

Shattered the back of my iPhone and wanted to get it replaced. Called Gadget Pro and was given a quote over the phone and they stated it would take about a week. I dropped my phone off and was again told it would be about a week. Fast forward more than three weeks later and my phone was never repaired. We called a few times to check in on the phone and were told it was still in process of being repaired. About a week to be repaired and three weeks later it wasn't touched? Picked it up and having it repaired in one day elsewhere. Disappointing experience here to say the least. read more

These guys always fair, honest And reasonably fast! I hate that Yelp wants me to continue to keep writing this review so that it comes up under a review instead of a tip read more

I continue to love this place! I took an iPad in and they fixed it up right away for a reasonable price. They are so nice and so good. I really don't understand the negative reviews,but that's the way your Yelp is. highly recommended! read more

Dropped my phone in the toilet! Stopped by here to see what they could do, and for the back of the phone (screen is busted) , Tyson recommend if I have applecare to go to apple to get it taken care of, and also mentioned to make an appointment with apple before I stop by! Great and honest people here! Thanks Tyson! read more

These guys are AMAZING! After a frustrating run-around experience with apple & a very broken iPhone 8, a friend recommended I try Gadget Pro. I was told by best buy I needed a new phone after dropping & breaking the screen so bad the phone was both unresponsive to my touch and opening/closing apps all on its own while no one was touching it (I learned this glitchy behavior is called ghosting). Apple basically told me "good luck, your AppleCare is no longer valid..." The guys at Gadget Pro thought a new screen might fix it, and offered to stand behind the fix for 6 months: if the problem came back they'd put my old screen back on & give me a full refund. Within less than an hour I had my own phone back and it's WORKING!! $132 out the door. Waaaaay cheaper than a new phone and the service was kind, reassuring, and fast. Check these guys out, they're a hidden gem right here in San Rafael:) read more

I needed to replace my screen protector on my iPhone. They actually had the right part. Replaced it on the spot. It was very convenient being located in the montecito shopping center. read more

First of all.. Extremely rude and apathetic staff. They could give a shit about your project or concerns. Really? Is that how your want to win business!? LOL... Being socially disabled is one thing. Ripping off a customer is entirely another. I came in with my damaged phone. They reasonably accomplished one part BUT omitted the installation of another part yet charged me for it! That's called theft. The front desk dude nonchalantly glazed over and said "oh well! guess the parts are faulty". Zero customer service. Rude. I felt abandoned.. read more

We've all come to take our cell phones for granted; but when things go wrong, it's nice to have a place like Gadget Pro. My iPhones charging dock stopped working on a Tuesday night... I showed up first thing Wednesday morning and within 90 minutes had a working phone again...all at a really fair price. Hopefully I won't need to get phone repairs again anytime soon; but if I do, I wouldn't hesitate to go back. read more

If it's broke gotta fix it right? Well I do. My very cool case protects nothing. There's the drop then the profanity then the realization of money out the door. Like getting soles for your shoes: a necessity but no one really sees it. Feels like a waste. The first fix wasn't. Got home and this was glitch and that was glitchy and I had to go back.So that's definitely a negative. Time is money. And I wasted more. They fixed it the second time but there's a slight puckering on the edge he told me about. Why? Who knows. Not noticeable really but I still pay full price. So the only real downside about this place is that I've never broken my screen before. It's an Apple iPhone so now I'm told by my son since I did not use the Apple people the warranty is void? Shouldn't the gadget guys have told me or maybe inquired? But that would mean they'd lose a sale. I no happy. I no smart either. I should have known better. read more

My screen on my iPhone was cracked and I needed to get a replacement screen. I ordered one from Groupon and then found out that I didn't know how to put it onto my phone. I asked my friend who is young and modern how much it cost to get the new screen on and she told me 75 so I prepared myself for the assault of $75 and headed over to gadget Pro. Instead of paying $75 the handsome young man who waited on me charged me five dollars to put in the screen which seems to be appropriate for a two second job. I love the man I love gadget Pro's and I highly recommend Gadget Pro! read more

I recently purchased a used Samsung S7 Android phone from a friend and needed to have a new SIM card installed. I had a most pleasant experience, even though I needed to do one other thing before the card could be installed, He did let me know what I needed, and didn't charge me anything since he couldn't help. Just bought a new battery for the phone and I am heading right back to have them do the installation! GREAT CUSTOMER SERVICE! ***** read more

This is my first review. The reason I had to recommend Tin is because he did an outstanding job and i had great piece of mind letting him fix my broken screen on my iPhone 4. Thanks again man. read more

I just replaced my iPhone XS cracked screen and I'm very happy with the quality of work they have done.

I was oncall and my iphone screen broke, I needed to get back up and running asap. I dropped off the phone at noon and they had it fixed by 1:30p as they said. Even with damage to the frame, they were able to recover it and get me going again. I would use them again. read more

My sons both dropped their iPads, we searched high and low in the Bay Area for a reasonable repair...most places were crazy expensive.. Tin was able to do it cheaper than anywhere else, did nice work and was super nice and patient! If u broke your iPhone or iPad, he's the guy to see! read more

Wow can't say enough good things about this place. I cracked my screen and my battery was dying quickly on my iPhone. I called and they could fix it right away. I took it down to them and the awesome part was the battery install was half price when bundled with a screen fix. He went through a diagnostic process and checked the overall condition of the phone as well. Screen and battery in an hour for $130. Wow it's like having a new phone. Thanks guys great job. read more

Came back again for another experience (cracked iphone 6s screen). As always, fast service, great customer service, and genuinely nice guys. Dropped my phone off, did some shopping at the Trader Joes in the same plaza, and came back to a phone with a brand new screen. Highly recommended! read more

We found them online, the website said $89 for cracked iphone4 screen repair and that it would take one hour. We walked in at 3:00 and left the phone, wandered around Pier One and Tuesday Morning and came back at 4:00. They were just finishing up the phone, the repair was $89 as stated and it comes with a 90 day warranty. Fast, friendly, efficient service. Definitely recommend. read more

Super professional. I thought my phone was a goner - third time cracking my Iphone 6 and every time I took to Apple they replaced the entire phone so I was out of AppleCare insurance lives. I was fully prepared to shell out 600 dollars for a new phone when I thought to try these guys. Dropped it off, went to Trader Joes, came back and it was fixed! I'll definitely be back when I indefinitely break my phone again!!! read more

I managed to drop my iPhone 3GS yesterday on my driveway, and needed a new screen. (glass) After talking to Apple and AT&T, who both wanted large amounts of $$$ to fix just my screen, I went looking for another And quite by accident, I came across this fellow. He fixed my screen for 49.00, in about 10 minutes. And put a new screen protector on at no charge. His warranty is 90 days, and he is using OEM parts, so everything fits perfectly! I watched him work and he was fast and professional. He Is located in a little kiosk in front of the main building, right near a Starbucks. (very convienant I must add!) There is another nearby option, which is actually what I was looking for when I found this place, that wanted slightly more $$, said the wait would be 30~45 minutes and took 4 tries before they'd answer their phone! So, my review is definitely go to Gaget Pro! By the way, I'm writing this review on the repaired phone, and it works great! read more

Whether you have a gadget or gee-gaw or whatever little tech you HAVE TO HAVE up and running - these guys will fix it! Usually they can have you up and running in a jiffy. But you know what absolutely is knock-down, drag-out great about these guys? If you don't need what they are selling, they won't sell it to you - now that there is some great, five-star service. In the past, I have brought in numerous cracked screens (clumsy hubby, teenager and, yes, once in awhile - irresponsible me) and they fix it. If they phone is the popular iPhone or certain other models, they can fix it on the spot: older phones require a special order and a bit of time. Generally - they offer very prompt service. They also have those special items for specially clumsy people - the hubby likes the tempered-glass screensaver. They will sell it to you and expertly install it too, so no bubbles on your phone! Today was sort of that case - after experiencing a munched screen (don't ask - my fault), the hubby sort of insisted that I get that fancy tempered-glass screensaver for my new replacement - so I went to Gadget Pro and even tho they were technically closed (Super Bowl Sunday, you see), the kid asked me what I need, escorted me through the side door and after looking at my phone protector - told me I didn't need their screen saver if i used my phone protector. So - let me get this straight - they are NOT open, but I get in - and then they look at my current set up and DON'T SELL me something I thought I needed! These guys are great. If it's a problem with your tablet or smartphone - I recommend you use these guys! Thanks for everything guys - you da best! read more

Tin is a calm genius. I came to him with a major iPhone issue and he clearly helped me in 30 minutes. I broke my screen a few years ago and Apple fixed it for $100. He did it for a mere $60. Boom- Done I drove from southern Marin but called first to see if he'd be there. Stays open till 7pm which is great. I'd rather put the money in this guys future as my fixer. It's nice to know he's got our backs. read more

Tin is the best. I use my I Phone every day at work as I accept credit cards payments with it. When my daughter dropped it on the ground I thought "Oh No!" Gasp!! Oh yes the screen had cracked leaving it looking awful. How can I show my customers this when they go to make a payment with me? How unprofessional:( I went online and straight to Yelp where I found Tin's stellar reviews. I drove down to S.R. and found his kiosk (right under the clock tower at Montecito Plaza) walked in and he took me immediately. Tin gave me a loaner phone and said my I Phone would be ready in an hour. Sure enough, it was! 59.00? Sold. P.S. I am online at Amazon looking for an OtterBox this morning! Must have one! Thank you Tin! read more

I had two iphone 6s screens repaired here. The first one came back to me with the button recessed from the screen and when I said something they told me not to worry about it. Then I discovered that the GPS wasn't working. I figured it was just that the phone was older. I took a second phone to this place for screen repair and discovered that the GPS was also not working when we got it back. I took the phone back and the big guy, don't know his name, said "not our fault" and did nothing. So two for two now with phones that can no longer geo-locate. Upon further research I find that if they bend the antennae while changing the screen, this happens. Buyer beware!! read more

Wow! What a pro! Brought my iPhone 4 here today with a shattered screen. In less then an hour I had a brand new looking phone. Much more affordable then the outlandish prices at the Apple store. I will be back should I have any other problems. read more

I got my cracked screen replaced in this place, as soon as I got it I noticed some weird lines on the screen I told the guy and said I was coming anther day since I didn't had time that day and I was going on a trip so I needed the phone. When I came back to the place they said that the lines on the screen where my fault and that they could replace the screen but charge it. A few months later I took my phone to another place to fix my power button that was stuck, the guy told me that there was nothing wrong with the button but that the people that fixed me phone before left some screws in the wrong place and that was the problem. read more

Great service, fair prices & good savings! My iPhone 5s dropped and screen cracked - Tyson at Gadget Plus replaced it in 10 min. The glass is a little thicker than the Apple glass, I only notice it pressing the home button, but not a problem and I saved $50 compared to Apple Store. Not to mention the hours I saved waiting to get service there. I'll be back for my fixes! read more

This guy is really professional. He is totally affordable and follows through on everything he says that he will do. If only all businesses could be like this. He fixed the broken LCD and broken speaker on my wife's iPhone. He said it would take a few hours because he was backed up. He was done in 2 hours and it cost less than anywhere else. read more

Don't let the size of the shop fool you! Tin is possibly the best repair guy in Marin! This guy is my go-to for just about every one I encounter that has an iPhone issue (and in my field of work, I see a lot of them!). Broken screen? Water Damage? Battery dead? Weird errors? Go to Gadgetpro! I've yet to encounter a problem he can't fix! Plus he does iPhone customizations like custom colored faceplates. Want a gold iPhone plate? Go ask Tin! read more

My friend ThaiBreaker highly recommended Gadget Pro and their services were beyond my expectations. I was in and out in less than 10 minutes for a battery replacement service and their customer service is very professional. If you need any type of phone related service, this is your go to spot if you want to save time and money. Thank you Thinh and team! read more

This place is great! He fixed my cracked screen on my iphone 3GS AND gave me a lender phone while I waited!!! Plus he bought my old 3GS that got water in it - Very cool. Even got a phone charger for $15! I highly recommend read more

Tin at Gadget Pro is great! I came upon him after breaking the glass on my phone. He was able to fix it quickly and very inexpensively. I was also able to sell him a few of my (and friends) older model smart phones and he gave me great prices for them. I have referred many friends to him! If you need your Iphone fixed or have old phones to sell definitely go to Tin and keep this young entrepreneur in business! read more

I stupidly dropped my iPhone and after dealing with a cracked screen for a few days, finally got around to taking it in for repair. Arrived right when they opened, and not only did they install a smooth and shiny screen, but gave me a discount on repairing the Power Button. Thank you! read more

These guys are awesome. They've fixed my cracked screen so many times! From customizing colors, to fixing the charge port... Whatever damage I had on my phone, they were able to fix it. They've even cared enough to accommodate an after hours repair. Thanks a million! read more

Fixed mom's cracked AT&T iPhone 4 screen, as well as the problematic home button, for a reasonable price. We dropped it off in the morning and picked it up in the afternoon - now THAT's service. If you need your iDevice fixed this is the place to go; don't waste your time anywhere else. read more