We've taken several pieces of equipment here over the years…read more Very knowledgeable team, quickly diagnosed every issue and provided solution options that aligned with our expectation and budget. Very honest team - they'll tell you straight away if the repair is worth doing or they recommend another option. A++

An odd circumstance led to the BIOS on my laptop getting severely corrupted resulting in no access…read moreto the login screen. Tried every possible online-suggested solution including restarting with a recovery USB drive. Nothing worked. Brought the laptop in to TL Computer Repair in the morning and picked up the completed repair that same afternoon. Cannot recommend Carlos highly enough. Friendly professional, very reasonably priced, service.

We inherited a Macbook Air from a former employer that was overloaded. After trying various…read moresuggestions from Mac forums and downlowning MacClean, I was unable to get it cleaned up. Jimmy came out to our place near Washington D.C. and helped us get it up and running. Plus he had enough time to look at another iMac for us. Now both macs are updated to the newest OS. Thanks Jimmy.

I emailed about a dying battery in my MacBook Air, and received a very prompt response within the…read morehour. The day of my housecall, it was POURING, and Jimmy was on time, prompt, and focused right away on replacing the battery and doing some cleanup for my machine. He has a 1 hour minimum, and the battery replacement wouldn't have used it, so he suggested the tune up, which I agreed was a great idea. He found some unused apps and out of date software, and prior to the appointment (almost forgot!) he recommended I update to the latest OS software. When I mentioned that a prior upgrade had resulted in an unusable machine and I'd had to restore a backup to fix it, he said to do the upgrade before his appointment, and if something went wrong, he'd be able to help me out. The upgrade went fine, but I was a lot more confident about it knowing I had help on the way. I found JimmyMac after looking up reviews of the local Genius Bars in my area - even though my machine is way outside of warranty coverage. The reviews were so poor that I looked on other parts of Yelp. Jimmy is an outstanding support and repair tech, and I'm so relieved I found him here. Excellent customer service, punctual and careful, and very attentive.

Thought i destroyed my computer when i was a dummy and spilled some liquid on it. Panic as i were,…read morei found TechinSF and gave them a call. Seeing a company rated 5 stars is rare but then after the service the Micheal gave to my computer at a great pice, he was able to clean everything and run everything back to almost when my computer was new. Very straight forward and assuring on getting my computer fixed and up and running. Highly recomend them and i know if anything else happens to my computer im hitting TechinSF first. They really rep earning those 5 stars.

I am so happy with this company! My technician was Mike. He was calm, friendly, and I did not feel…read morerushed when talking to him. If you're in SF they will pickup and deliver for free, which is amazing! He diagnosed over the phone, got the battery in, then picked up fixed and delivered back same day. He also cleaned out the dust. He also showed me the battery settings and info and told me how to use the battery to keep it long lasting. For any women reading this, I felt safe letting him in my apt. No wierd vibes.

Caveat: I haven't even had Geoffrey (sp?) do the repair to my computer that he said he would do,…read morebut I can tell you, after he gave me 10 minutes of his time for free, he's a consummate professional, highly knowledgeable and intelligent, and genuinely nice person. The first thing he tried to get me to do was to not use his service and go through my warranty. Even though it had recently expired, he spent his time walking me through how to request coverage as well as how to reinstate it. Then, when I convinced him that I required his services he quoted me a more than fair price and gave me a time estimate that I expected to hear. I talked to 10 other repair people/companies and was given outrageous prices and time estimates and many who said they just don't do the repair I needed. If you want an honest answer and a fair deal, call Geoffrey.

Professional and trustworthy work; also happens to be a very nice guy. Will go the extra mile to…read moremake it right. In the future if I have any computer issues this is the place I will go. I must say that while anybody can claim to be an expert, Geoffrey actually is. A great find!

Yesterday i spent two and a half hours on the phone with Microsoft. Ugh. Problem "mostly" solved,…read morebut not entirely. I knew it was just going to be a little tweak, but I didn't know what the tweak was. Jordan came to speak to Woodland Sponsors a couple of months ago and my boss saved his contact info, so I gave him a call this morning. We made an appointment to connect remotely this afternoon. he was right on time, i gave him access to my computer, he poked around and identified the problem within just a couple of minutes and I'm back in business!! Yaay. Jordan seems reasonably priced and only charges by the 10th of an hour for remote help, so it's much more economical. Over the last few years we've cycled through a number of tech guys, but I think Jordan is going to be our new Go To. Thanks, Jordan!!

Matrix Computer Solutions is my one-stop shop for all issues related to IT and AV. Tom and Jordan…read moreare highly knowledgeable and skilled at what they do. Often times a minor issue can be resolved quickly with a simple phone call. Professional, Reliable and Trustworthy!

Mitch responded kindly and quickly to my call for help pre-Zoom call, and some laptop updates and…read moreupgrades. He was on the phone immediately to help troubleshoot remotely, and helped me to get operational for my call. He graciously allowed me to drop my laptop off that night and had it upgraded by 6:30am the next morning. In a strange new world post-Covid, you don't know who to trust, and Mitch came through heroically. Really outstanding. Thank you!!

Extremely responsive and very helpful in navigating me from windows 10 to windows 11…read moreMitch is now on my speed dial for IT support

I cannot believe I have been relying on Northbay Computer Systems for years, but have never left a…read morereview. Allow me to correct that oversight! NBCS is head and shoulders above any other computer/ electronic repair service I have dealt with in Marin. They are willing to make house calls if you don't want to schlep yr equipment to their shop, and are equally willing to come to your home/place of business to do their work. All of their techs, with a special shout out to Owner John, are very experienced and knowledgeable. They have fixed more pc glitches than I can count, often being able to do so remotely when you let them take control of your machine via their Rubby Ducky remote in feature. Never any question as to their honesty and reliability. Recently got a mobile phone for the first time in my very long life, and thanks to NBCS, I have been able to get the darn thing set up with John at the ready to solve issues/questions as they arise. They also have assisted in upgrading my home pc, making recommendations as to both hardware and software. If your computer is acting up or needs an upgrade, don't wait! Call Northbay!

Great and knowledgable resource. Very helpful and will to find a way. My go-to for our computing…read moreneeds.

Bonom has cleaned up and upgraded my computers twice now and I highly recommend for people who…read moredon't want to have to buy a new computer to go get all the upgrades and maintenance taken care of. Generous with his time, Bonom threw in the back up drive in for free and a box for my desktop.

The owner of Marin computers is a highly skilled expert in repairing Mac's & PCs…read more In a time of need, he showed up in a big way that helped save the day. When the repairs needed more attention, It was hard to get a hold of him, but ultimately the issues were resolved at no extra cost, and for that generosity, I am truly grateful. In a world where many businesses are quick to charge for every additional thing, I appreciated his integrity, expertise, and commitment to standing behind his work. When you get past his prickly personality, there is a caring business owner that goes above and beyond for his customers.