Mitch responded kindly and quickly to my call for help pre-Zoom call, and some laptop updates and upgrades. He was on the phone immediately to help troubleshoot remotely, and helped me to get operational for my call. He graciously allowed me to drop my laptop off that night and had it upgraded by 6:30am the next morning. In a strange new world post-Covid, you don't know who to trust, and Mitch came through heroically. Really outstanding. Thank you!! read more

Extremely responsive and very helpful in navigating me from windows 10 to windows 11 Mitch is now on my speed dial for IT support read more

Mitch was unable to provide the hardware repair I needed but he did refer me to someone who could help.

This is a well over due review. Mitch is amazing! I needed all my information from my old computer pu onto my new computer. He came to my home and set up everything, transfered my info, set up my printer and got my laptop working too. It all took less than 2 hours! Everything has been working like a charm. Don't think twice about hiring him for your tech work. His prices are VERY fair. read more

Thank you for the recommendation to sf computer repair. It was absolutely great. Thank you for being a stand up for local business.

So glad to have started working with Mitch. He is exactly what we were looking for in an IT tech service pro. No more panicking over tech issues that come up or may be unforeseen... he's a phone call away or a visit to our office. REAL RELIEF for our small business. read more

Mitch solved my tech problem quickly within hours of my first text and billed me very fairly.

Ohmigosh, I was amazed at how quickly Mitch responded and then accomplished exactly what I needed done. Amazing! If it weren't for Yelp, I wouldn't have know where to go for help. But once I saw all his 5* reviews, one after the other, I was convinced. Extremely nice guy and extremely knowledgeable... and what he charged was reasonable. I can hardly wait to have another problem! read more

Today Mitch helped me out of a real jam. I highly recommend him and will keep his number with my hairdresser and car mechanic! He's a treasure! read more

Mitch was very helpful, quick, efficient and nice. I thought I had a virus, turned out a faulty keyboard, he referred me to a place where I can get it replaced. read more

Mitch did a great job ripping some files onto a USB thumbdrive and Iphone. He responded super quick to my inquiries and within 24 hours we met up at a local bar where he brought all the gear he needed for the job. While files were being transferred, we had some beer, chatted and turns out he's a pretty cool dude, too. He reminds me of one of those CS guys you meet in college who knows like 3 different ways to do whatever tech thing you need. Except then you graduate and you realize you don't know any way to do it. Price was super reasonable so I bought him a beer. read more

Mitch is the best! Never overcharges you, super fast and professional, and also the nicest guy ever. Highly recommend him!

Mitch was very responsive and provided a software update at a great price. Consulted on the fix, and made recommendations for hardware.

Mitch quoted me a price that was significantly less than the other 3 places I previously called and said he would not charge me if he cannot fix the problem. Very friendly guy and super knowledgeable. 10/10 would recommend. read more

Mitch is great! Even in these challenging times, he helped me with a data recovery issue. He was super accommodating when others made it complicated and a lengthy process. Even though my issue was not recoverable, he did his best and fast. Highly recommended read more

I rarely write reviews ~ happy to share my experience, here, however with Mitch the Geek. After a very, very failed effort to (simply) install an ssd, I finally had to turn for help ~ only to find that there are *Very* few IT pros that handle Windows PCs out here in SF. I stumbled backwards into Mitch looking for Anyone to halllllp. I explained my shituation via text and from the beginning he was respectful of my time, helpful in assessing the situation, and a pleasure to communicate with. The next day he was at my home, and we sat together sussing out my suches. I borked my comp Hella, so it took awhile for us to work back and then through everything, but today I am back up and running, and even better off for it. What a whirlwind of an experience, but I am delighted at the service, patience, and care taken in this effort. Rates were more than reasonable ~ and most importantly, he stuck it out until there was a resolve. Every now and again you find some of the "old magic" left in SF and I can assure you ~ Mitch is That Magic! I will be working with him exclusively if ever my Command Center catches another sick or limp :) read more

Mitch is great! I had some questions regarding some internet providers. He was super quick to respond and he answered ALL of my questions over text! Great communication. He was so helpful and did not make me feel like I was a burden with all of my meticulous questions. Valuable information ! read more

I am so happy, I'm like a kid wound up in so much emotion I just want to cry. Mitch the Geek is Mitch the Great!!!! My Dell (sucky computers) just died. I had most info back up but some critical files where lost forever - or so it seemed - until Mitch put his magic touch on it. First he retrieved all my info. YES, I SAID ALL!!! Then he replaced the hard drive. It works better than when it was new out of the box. I will NEVER bUy a Dell again, but I will ALWAYS, ALWAYS, ALWAYS make Mitch the Geek my go to Tech King. I'm serious, I'm so happy I could cry. I had two manuscripts that I had just spent two days editing when the computer shut down. I'm going to be up all night smiling and reviewing all the info I thought was lost to me forever. Mitch - THANK YOU, THANK YOU, THANK YOU, THANK YOU, THANK YOU!!!! read more

Whoever says you can't get cheap (read - very fair), fast, and good hasn't worked with Mitch the Geek. I rarely need to get computer service, but a wireless adapter issue was taking too much time for me to fix. Messaged Mitch, got a fast response and appointment. He was friendly, gave good updates while working on the device, and made the pick up and drop off easy. Thanks Mitch!! read more

Had a MacMail problem. I called Apple support, spoke with 3 "advisors." None had a clue, would not admit it, wasted much of my time. Then spoke with an Apple supervisor. Strong accent, could not understand his English. Then called Mitch the Geek. He solved the problem in a second. Well, not really. He solved it in half of a second. Mitch is da man! read more

My computer stopped working and I couldn't solve the issue myself after a few days on the phone with tech support/help from friends. Found Mitch on Yelp and texted him--he responded right away and was able to meet with me same day. He was communicative, responsive, and even charged me less than the initial quote because the problem was fairly quick for him to address. As someone who was desperate to get my laptop back up and functioning and skeptical/apprehensive about having to pay large costs, i was thankful to find Mitch. Now that I know and trust him, I'll return for any future computer issues and recommend him to friends. read more

Wow, what a talented and nice guy! Mitch was very quick to reply, very helpful, and just an all around good guy. His emails displayed a level of class and kindness that you just rarely see these days. Oh, and he is great at what he does. 5 stars, bar none. read more

Mitch is amazing. If he doesn't have the answer( he usually does) he will find out. He keeps Carmichael Salon running smooth and bug free. His customer service is out of this world. He truly cares about his clients and it shows. read more

This guy is the real deal. Fast efficient and FRIENDLY not something you come across in computer repair too often. Did it all via text and screenshots same day! Very reasonable rates too. Glad I finally found someone I can rely on and trust. Speaking of trust, I had called another shop with the same problem before I found Mitch and that guy said I needed a new hard drive (which would cost at least $150.-!) I knew that wasn't right so I kept looking for help elsewhere. Found Mitch, he got me goin for a LOT less- no new hard drive required, and didn't have to bring the laptop in at all (he's quick to respond to texts too!). Thanks Mitch! read more

My computer wouldn't start up and I needed urgent help diagnosing the potential hardware problem. Mitch took the time out of his Sunday evening to help me out immediately over the phone and walk me through the steps to get my machine back on and figure out what could be the issue. Rare to find someone so willing to go out of their way to be helpful! Thanks Mitch! read more

My hard drive crashed and laptop was completely dead. Mitch was super helpful in getting my system back up and running. What separates Mitch from any other tech shop you could turn to is his transparency and flexibility. He's honest about how much he can help you with and is more than happy to answer all your questions and then some. Probably the biggest advantage of dealing with Mitch is his "after-sale" support - he's great about resolving any follow up questions and concerns. A really easy, hassle-free experience. read more

Mitch the Geek fixed our problem quickly and for a very reasonable price! He was flexible with drop off and pick up times. Nice guy, too!

I had some type of bot that got in to my laptop and redirected my search queries through an unprotected website. I didn't understand what exactly was happening from a tech point of view but Mitch did and he fixed it - fast! Sounds like a small thing but I couldn't go online bc I was afraid of it getting my personal information and stealing my identity - or whatever bad bots do! Thanks Mitch!! read more

All the 5star reviews are correct, Mitch the Geek is your IT man. He fixed my randomware problem in 30 minutes for a reasonable price. He was responsive, prompt and I took my computer to his place that afternoon. Got it back at 6:30 pm. No hassle, nice guy with PC talent . read more

Mitch did an amazing job fixing our computer at home. He is extremely professional, patient, and polite. He went above and beyond the usual expectations of customer service. As my brother is disabled, he personally went to three different stores to buy the computer part that he needed to update his computer. He clearly has an outstanding knowledge of IT and computers. He has excellent communication skills and continuously texts updates regarding his location and arrival time for our peace of mind. He is prompt and punctual, and works quickly and efficiently to solve the problem. His rates are quite reasonable given his level of expertise and experience. He is also an incredibly nice guy, which helps a lot when one is stressed out about a computer problem. We give him our highest rating possible and would definitely use his services again and would gladly recommend him to family and friends. We feel most fortunate and grateful that we found him and appreciate the outstanding work that he did for us. You won't be sorry if you are lucky enough to have him help you out with your computer problem. Five stars for sure! read more

I stand by my review of Mitch, I left him two messages and he did not call me back. Now that I posted this review, he's reached out to me. It's too late, I've found someone else to help me with my computer needs. read more

Mitch is very friendly and professional! Definitely recommend him to anyone who needs help with their computer.

I've used a lot of computer guys over the last 20 years. Mitch is far and away the best. Not only with his depth of knowledge, but also his speed and professionalism and friendliness. All the great reviews I've read about him are true. Five stars. Two thumbs up. Highly recommend. :-) read more

Mitch is great! My "a" button stopped working on my keyboard and I decided I was going to fix it...so then I needed a new keyboard. He was super helpful in finding a keyboard that was in my budget, super communicative about when it arrived and when it could be fixed. He was SUPER reasonable in his rates, significantly cheaper then any shop in town, and I would highly recommend anyone to go to him. read more

If your computer is causing you any grief, Mitch Harris (aka Mitch the Geek) should be the first person you call. I recently converted from PC to Mac. Mitch helped me figure out what to buy, where to buy it, whether it was better to buy more memory up front or upgrade later, which protection plan he would recommend, etc. After I received my new MacBook Pro, I had a lot of trouble getting my work applications to function properly (as they were not optimized for Mac. I was in an extremely busy period at work, totally frazzled, freaking out, and ready tho throw my new MacBook Pro out the window. Mitch to the Rescue! He helped me devise a solution where I could still run my work apps through Windows and that would allow me to get to know and love my Mac at my own pace, while still being a productive worker. He walked me through my options, asking questions about how I liked to work and what my preferences were. He came up with a fantastic solution and implemented it via remote access to my machine, which was fantastic because it took many hours to install / configure everything. During remote access sessions, he can log into my computer and control my screen. For the time-consuming stuff like downloading files and installing software, he can kick off the process and then we can both go do other things with our time (other than watching the status bar!). For the part that requires my input, I can sit at my computer and watch what he's doing / talk to him through the computer (like a phone!), and work together to configure everything. (He also does in-home appointments for those who are less comfortable with remote access). I am now up & running on my new setup with so much less stress & drama. I have also had a few follow up "calls" where I couldn't figure out how to find or do something. Mitch just logged back into my computer (with my invitation/permission, of course) and showed me how to fix it / navigate the system. That was SO much faster than having to make an appointment in-person! I should probably also mention that Mitch has a very calm and patient demeanor which helps a lot when you are having computer trouble! I would *highly* recommend Mitch for all of your computer issues. He can do anything, on any system. I trust him completely! read more

Mitch was awesome! I called him up when my computer was blue screening and the given support just wanted to wipe the memory and reinstall windows. He saved all of my data, fixed the computer, and it runs better than before. Try him out if you are in the area! read more

I have worked with Mitch for years and every time, my computer works so much better which saves me so much time, money and frustration. Most recently, I said I really needed a new Macbook but with his remote magic, he was able to clean this one up to where it works great for my needs, saving me $1500. He's honest, quick, and super knowledgable. Highly recommend. read more

Mitch recently repaired my laptop which was not working properly due to some viruses. Mitch was extremely responsive, honest, and professional. He was able to clean my laptop remotely in around 20 minutes! I would HIGHLY recommend Mitch if you are in need of computer repairs as my experience with him was fantastic. read more

WOW! A friend referred me to Mitch when my computer started acting weird. I couldn't be happier with the service and hospitality Mitch provided. He responded to me almost immediately. Within 30 minutes he helped me diagnose my issues remotely, then met me in person to finish the job. He's the perfect blend of accommodating and professional, I'd recommend him to anyone! read more

Mitch is a savior, a laid back, no judgement savior. My laptop was wreaking havoc, I reached out to him, he worked around my schedule and my laptop was done and better than ever within a day. He didn't move forward with any of his suggestions without my go-ahead. Very reasonably priced. I even have geek squad but decided not to work with them because my laptop was out of commission for over a week when I went through them last time. Thank you Mitch! I'll be back if/when I need it. read more