Great food, great guy . Stayed open later to make sure the food was nice and fresh for me. Definitely recommendè read more

Dork Tec - Good food, great guy. Stayed opened later to make sure the food was nice and fresh for me. Definitely recommend. - IT Services & Computer Repair Near Me - San Francisco, California

Very poor service. Cannot stick to deadlines, overpromises underdelivers, tacks on extra costs when you try to pick your device back up, didn't fully fix the issues he purported to. read more

READ THIS - It'll help you make a decision on whether to trust Dork Tec. I got a lap top battery replaced. I was quoted $250 Credit card and $220 Cash. Anthony of Dork Tec on 1540 Union Street, San Francisco, CA 941023. changed the terms to $250 + Tax + $17 battery disposal fee via text. I objected. He later raised charges to $691.50. He later said that he would sell my computer. Details: On 10/10/2025 I got a quote over the phone. The conversation went like this: Me. I need my laptop batter replaced. The battery is swollen. Dork Tec: What is your computer model? Me: 15inch Macbook from 2015 Dork Tec: Give me the model number on the bottom of the laptop Me: OK -I found the number and recited it over the phone.- Dork Tec: We're going to have to unglue the battery because the battery is glued on. We might have the part here but not sure. If we don't have it here, we'll have to order it. Anthony can do that. He comes in at around 9:30am. The battery requires disposal. Its $250 credit card or $220 cash. I drop off my laptop later that day and I get a $250 on a piece of paper from Anthony. I ask him who was at the store number this morning. He said Alessandro, Alessandro is the boss. When they're done with repairs I get text saying I owe another $17 for disposal. He texts me that he sure was lucky because 58 years of experience has told him to wear a mask and he could have died. I'm thinking: this isn't the first swollen battery he's fixed, what a tale. That was supposed to be included in $220 cash or $250 credit card. I'm like what? Wait, how much is tax? He won't answer. I tell him I talked to someone else on the phone on 10/10 with the quote. I stick to the quote because that was the phone quote. You can't change the numbers after the phone quote. Anthony does a number and says that I'm lucky he's not suing me for the battery gas leak. Anthony says that he'll give me time to pick up the laptop. So I'm like ok. Then later he says he's charging a $20 / day storage fee. Then, he inflates the cost of the repair to $691.50 dollars unless I pay soon. Then, he says he'll sell my computer if I don't pay his price. This is ridiculous. See the photos attached for the evidence trail. The first screenshot is the 5 minute phone conversation that I had where I got the quote on 10/10 9:02am at 415-655-3030. The rest is the message thread from Anthony. Nobody likes getting bullied and Anthony is a bully for money. He's "NO REPLY" my number, which I think actually means that he's blocked me. I just called 10/22/2025 9:08am 415-655-3030 but I get a voicemail outgoing message. I sent a "Payment Demand" letter via email to service@dorks.website at 9:28am today. You decide whether you want to work with Dork Tec. Why didn't I talked to Mike? Well, because Mike might as well be Anthony's dad or cousin. I thought posting this would actually get me touch with the guy I talked to on 10/10. Why did I sign the piece of paper? You would too, if you $250 was credit and $220 was cash. Note, that piece of paper doesn't have anything broken out such as TAX line item even though the piece of paper has it there. Watch for: 1. Credit card companies cannot dispute tax. That is the trick behind using tax as the charge NOT on the documented quote. 2. If you look at the photo of the quote, tax is not written down - but neither is labor or materials. 3. He will talk about tax and cost of materials. This will lead you to believe that the "$250" is an all in sum. If you ask, make him tell you if tax is included or not in the $250 before you sign anything. 3. Credit card disputes can only be along the lines of quality of service. Anthony is going to provide CC with photos of his work, but that's not necessarily enough. Anthony because his "service" - raising a quote of $250 to $691.50 and then saying that he'll sell my laptop is poor service. 4. The estimate of $691.50 is disputable charge on credit card because the credit card companies will do price comparisons across vendors to see if its a fair price. (I'd suggest to CC company that they call Dork Tec directly and get their estimate and they'll feel fooled just like me.) 5. Dispute must be taken to court and not be taken to the CC company. 6. Do not use credit card and sign receipt. You will not be able dispute tax. You still will be able to dispute the battery disposal fee. read more

Dork Tec - Here is the evidence of my conversation with someone who wasn't Anthony. - IT Services & Computer Repair Near Me - San Francisco, California

The posted hours show that the shop is open on Sundays. I even discussed this with their staff on Saturday and they confirmed it was open on Sunday. So I went to the store and it was not open. read more

Anthony, who is the main person who operates things here, is really nice and very accommodating. The prices here are the best in town as well. Very inexpensive. I came to replace my old MacBook battery. Getting the battery changed at other repair shops can cost as much as the computer is worth. But this place gets it and doesn't try to rip you off at all. I highly recommend this place for you're old MacBook need some work. Anthony actually is very knowledgeable about computers and can answer any questions. Also, this review is for the location in San Francisco on Union St. read more

Thank you to a neighborhood PC repair shop which I can trust to bring my laptop to. Anthony--who has 40 years of PC experience--is an expert at listening to the customer, taking a look at the hardware, and seeing what's wrong. Among the colleagues he's mentioned, are Christine and Stephen. As with a favorite car garage, this is the sort of business that makes you feel that what you rely on, is in good hands. I don't know anything about computers, but Anthony is the consummate tech who treats the customer as an intelligent person. His explanations of what could be going on with a PC malfunction, is very much appreciated and inspires confidence that Dork Tec will help you. read more

Leonard was super helpful and nice. He helped me fix my phone super quick. I would like to personally thank him for his time and all tips he gave me. :) read more

I called Dork Tec to have a battery replaced for my laptop. I spoke with Anthony and went to their location in the Marina. They were able to replace it in an hour for a reasonable price. I'm glad there is now a reliable business for my personal computer needs and highly recommend them. read more

Definitely A+ Service experience. Had an issue accessing laptop sign in and needed to reset. Met Anthony at the now ghost town Fry's in Concord. He shrugged off my dilemma as no big deal and showed me what to do. The laptop didn't reset right away, but after sometime I was able to start the process. Saved close to $350! I'm no tekke, so anytime I can get a FREE consultation...LOVE IT. read more

Anthony "the Dork" is the man! He rescued my computer from near certain death.. beer spills... not pretty. He put in the extra time and delivered an incredible value. Come for the repairs, stay for the coffee, art, and atmosphere. read more

Dork Tec - IT Services & Computer Repair Near Me - San Francisco, California

Visited this place on recommendation of a friens in July and loved it. Anthony was so kind and very warm :) There was a great selection of pastries (bought one of each because I wanted to try them all!!) and have good espressos and the nitro cold brew is pretty good too!! Very relaxed and comfy layout to have meetings or do some work. Also features local artwork should anyone be interested in purchasing a piece :) Will definitely be back and hopefully I can bring some island fish next time I come through!! read more

Safe, clean, friendly, reliable with quality service/coffee. Anthony is an awesome dude and was the only cafe opened in the middle of my coffee crisis. He was very welcoming to me and my girlfriend and we will definitely be back to say hi when we're in the area again. read more

Dork Tec - IT Services & Computer Repair Near Me - San Francisco, California

I highly recommend Dork Tec for your MacBook repairs. Recently, my MacBook screen wouldn't turn on. I took it to one shop in SF specializing in MacBooks that recommended against a repair because the expected cost would be more than a new MacBook. I then took it to the Apple Store who said they straight up would NOT do the repair. I gave up and decided I'd have to make the plunge to buy a new computer. But, before that... I decided to try one more shop... Dork Tec. Anthony who was there was so knowledgeable and seemed to know exactly what was wrong and quoted me much MUCH less than the price tag of a new computer. He had it fixed in days and was very easy to communicate (we texted). My computer was BACK... but then months later I had a camera issue. Anthony agreed to take a look at the issue, no charge. After his various attempts, the camera was still not connecting. He offered to micro-solder something to something and it worked. I don't know any customer service place that has this kind of quick and honest service. In this current world being dominated by robotic customer service like chats and long holds on the phone, Anthony and the guys at Dork Tec are serious gems who shine brightly over the rest and genuinely passionate both about the work they do and in helping their customers read more

Don't know what to do with your slow laptop? But yet strangely craving gooood latte at same time? You found the right place!! I was visiting Berkeley and my laptop got extremely slow. Yelp searched several places and went here with crossing my fingers. The technician was super friendly, fixed my laptop in short hours. The latte was so nice to top all this. It was a nice place to chill with fast WiFi too. Can't complain anything for now, since I am back to home in LA. But, I definitely recommend this place for your computer repairs and sips of great coffee. read more

This time had to stop in for my guy's broken screen. An odd set of circumstances but Anthony really made an effort to try to find a reasonable and cheaper option then replacing. He was honest that he didn't know and would ask around/do some research to figure out some of our queries. In the end we decided to spend the money to replace but Anthony provided great insight and advice again!! We both felt reassured by his professional opinion. read more

More great help from Anthony. I was having trouble with a thumb drive and wasn't sure if it was my computer, the thumb drive or a scanner someone had loaned me. Anthony found the thumb drive to be defective, tried some pretty sophisticated approaches to see if it could be salvaged, and even provided me the link for the manufacturer's recall where they acknowledge the hardware issue and provide a refund. This was well beyond what I would consider excellent service. Note: The place is heavily scented due to the air freshener (unless this has changed recently)--definitely not a place for the chemically sensitive. read more

Anthony gives old fashioned customer service: fair prices, comprehensive diagnostics, good communicator, and patent. Each time he asked me, " What's your password for....? (fill in the blank), he never lost patience with me each time I replied, "Um, it's on a post it note--at home!" My laptop is now like brand new again. read more

Sweet service (with free cookies to boot!) and an incredibly smooth-tasting cup. Add in the fact that these guys are open until midnight and I think I've discovered a whole new jam. read more

Professional Modern cozy place to have coffee and have your Laptop repaired. The owner Anthony is kind and helpful in any questions you may have in regards to Technology. The coffee is better than Starbucks & Peetes coffee. Great place to study and network or have meetings the pastries are delicious read more

I can't vouch for the name "Dork's Tec Cafe," but I can vouch for Anthony, the owner / operator. He knows his stuff, he's a cool guy, and he runs a nice, informal shop. My problem was that the webcam on my new but still out-of-warrantee Lenovo went south. The only place I could find that was official Lenovo was 1) in SF, 2) $100 for an evaluation, 3) must leave the box for at least a few days, 4) additional for the repair. Anthony did the eval for free, worked that is was a firmware issue, and fixed it for $80 straight up in a few hours. Plus the computer runs better now. Just a bit crisper, if you know what I mean. And the name of the shop did get me in, so maybe it worked too. read more

I happened to find Dork's Cafe because it was right next door to my mechanic. It was a lucky find as I used Dork's to get the screen on my iPhone XS Max repaired. I am very happy with the service and the price - I think I saved close to $100. Anthony is great to work with and will let you know via text if there are any issues or delays - or to send you a picture of your freshly repaired phone. And he even had a loaner iPhone to let me use! read more

Not used the ' Tech Service ' as yet, but a friend has. The owner Anthony is a sweet human! I was taking a hike in de hood & he offered me a Glass of Complomentary Water ! Think I used the Restroom as well !! Good Neighbor !!! We first met @ Safeway on Solano where he was filling up on Filtered Water for the Cafe that he had planned to Open !!! Gr8 guy & the Reviews are Stellar too !!! Gonna send a friend over!!! read more

Great little cafe! The WiFi is fast, the atmosphere is nice, and if you have any tech issues you can get them fixed while you drink a Latte!

If you're looking for excellent technical support and repair service, Dork's Tec Café is the crème a la crème in all the East Bay area. Anthony is not only highly knowledgeable in his trade, but he also offers the best prices for his services--you won't find better prices from major competitors. The other half of Anthony's business is his café, which he touts making the best cup of coffee around. I have to admit that Anthony's claims aren't too exaggerated. I've become a bit of a coffee snob and even can't resist grabbing a cup of coffee from Dork's when I'm in the neighborhood. Yes, it's that good. The café also has a wide selection of pastries from Grand Bakery. Couple your fresh brew with several goodies and you're in heaven. My favorite pastries are the russian tea cakes and meyer lemon lavender cookies (they're also vegan!). Every time I'm here, I can't help but take one of each back home with me. I really wish I knew how to make these pastries as good as the ones here at home. I could eat these for days. I 100% recommend Dork's Tec Café for the stellar service offered by Anthony. He does an amazing job working a hybrid tech repair shop and café. It's a bit of an unusual combination, but it's so unique and it works. It really, really does. read more

My iPhone 7 logic board that got rusted from water damage was able to be salvaged.

Came here looking for an open-late coffee shop to work in, and I will return. Easy music, nice coffee, reliable wifi, nice conversations, responsive host. All I needed. read more

Amazing experience! This is a CLEAN and friendly cafe. They also do computer and phone repair! One stop shop. I visited with my boyfriend this weekend. Anthony is a great business owner and I'm so glad to see he's open for takeout. The tea/coffee was great. They also have solid cookies/pastries from Grand Bakery! Thanks Anthony read more

Dork Tec - IT Services & Computer Repair Near Me - San Francisco, California

See all

Great technical knowledge! Always a pleasure going in and having my laptop serviced!

Talk about amazing customer service! I went in to get my phone screen replaced, not only is the price excellent, you get a loaner phone while you are waiting for your repair to be completed. The owner Anthony gets it and makes sure you are treated excellently. They also serve great coffee and pastries and have a full selection of computer lab services. Love this place. read more

Went here today. Owner wasn't wearing a mask and the one customer there wasn't wearing a mask. I wish I had said something.

Only cafe open in the area right now, which was amazing for me because I don't have internet at home right now for work. Great place to study or work with speedy internet and bomb lattes. read more

Anthony makes the best lattes . So good you'll wanna slap somebody (maybe ya momma) . Stop by and enjoy delicious artisan coffee, teas. Yummy desserts. And get your iphone repaired or get "techy with it". read more

I brought in a laptop to Anthony that had a shattered screen. He fixed it with a dash of expertise, humor and graciousness. He's all business but human too. Later, we had issues with the audio on the same lap top and that too was fixed really well. He is generous and thoughtful. A wonderful find. read more

Dork's Tec Cafe is my "go to" cafe. I really like the ambiance, coffee drinks and how welcome Anthony the owner makes everyone feel. But I absolutely love their Dork's Mango Ice. It's a mixture of a drink and a frozen dessert with mango, whipped cream and I don't know what else. The flavors are distinct, not too sweet, and each taste is like heaven. If you want to taste something amazing, refreshing and original, check it out. A perfect way to chill on a hot day. read more

Great artisan coffee and pastries! Ideal place to get some work done or catch up with that friend! Very cool concept to get tech repair while enjoying a fresh cup of brew! Highly recommend! read more

The first time I walked into Dork's Tec Cafe, Anthony made me feel at home and shared the fascinating story behind his new business. From the art on the walls to the Rotha pastries in the display case, Dork's is a cozy environment great for working, reading, or catching up with friends. read more

Anthony is very professional and skilled. He works as quickly as possible to ensure that his customer's needs are met. I had a problem with my laptop running slowly and he diagnosed the problem, corrected it and returned my laptop immediately. When doing business, I always look for good customer service and really appreciated the way my problem was solved at Dork's Tec Cafe. Keep up the excellent work! read more