I waited a long time to write this review because I didn't want to do it in anger. Howard feels like a tough-luck guy, who kinda still tries; and half-ass delivers on his mess up's; For this reason I'm certain that there are many, like me, who never wrote the review warning others. I really wish people before me took the time to write a warning review. So I am now. Not to hurt Howard, but as a service to others. It's been a full year and now I feel that i can evenly share my experience. I took my mac to Howard and he added RAM. After I got the mac back, my iCloud was multiplying my contacts OUT OF CONTROL like an exponential moment in the Matrix. I took it back to him and he couldn't fix the problem. I had to go elsewhere for help. It took hours with a top tech manager at Apple to stop the madness. (He hadn't reinstalled the settings correctly, and couldn't figure out how.) read more

Latest computer nightmare: wifi failing every few hours, of course, right in the middle of a work project with tight deadline and a major presentation Monday morning on WebEx. Comcast useless. Guaranteed ulcer. Called Howard and he came right over, even tho it was a Sunday morning. Through the years he's been able to fix most things remotely but this one required a house call. Meanwhile I'm going crazy and he keeps reassuring me. He just sat there patiently checking and rechecking, A- so the problem would finally be fixed and B- so I didn't end up wasting money, replacing something that wasn't the cause of the problem. Came with a load of new components (modem, airport, a gazillion wires, power extenders and who knows what else! Just in case.) Figured out the troublemaker, replaced it, and voila! Sweet and gracious as always. read more

Howard is a mac wizard! I've been coming to him with my mac needs for well over ten years. He's saved me more than once. The first time I consulted Howard, he successfully resurrected my mac (Powerbook G4) from the dead and helped me save my data! I value his candor, his expert opinions, and his willingness to talk me through technical issues. I highly recommend Howard and "We Fix Your Mac." He is often in high demand, but always responds to my inquiries promptly. I've never been to the genius bar, and as long as Howard's in business, I never will. Five stars! read more

My 2013 Mac desktop just became slow as molasses - yeah, the perpetually spinning rainbow ball taunting me endlessly. After trying several on-line suggestions to bring it up-to-speed, I gave up. Talked to several vendors and Howard just seemed like the right guy and his quote was competitive. He was even willing to come to my house as I had a heavy desktop. However, as his house was close to mine, and as important, had easy street parking, I trucked it over. Long story short, Howard fixed it within his estimate, basically replacing the HD and reloading everything. As I store a lot of videos, music, etc,. I agreed to increasing storage from 1T to 2T HD, a mere $47 increase.. Finally, we added some more RAM to make sure speed stays speedy over the next few years. Howard also spent 1/2 hour with me going running through everything including double-checking or installing new passwords and gave me some good navigation tips. He waived the charge for the tutorial. All in all, I am more than pleased I took it to him. I feel I have a resurrected desktop - like new and should last a few more years - without paying for a new one. It's also clear that Howard is spiritually inclined and thus, ethically does good work and charges what he says he will. Oh, did I mention he's easy to work with? In person, he looks friendlier than his current photo a la"Breaking Bad." read more

Howard has been fixing my Macs for quite some time now. Quick turnaround, good repairs and fair prices. He's even talked me (over the phone) through some configuration issues I was having with my network. Highly recommend him for any Mac issues or network issues. read more

Howard helped put extra memory on my laptop and did a great job.

Is Howard the cheapest? I don't know, but really, he's not that expensive. Anyway, you LIKE your computer, right? So it's worth having the repair done right, and done fast. Howard is a tireless SOB -- he's worked nights and weekends on my computers to get me back in business ASAP. He communicates regularly about the status and gives you all the info you need to make an informed decision about what to do with your troubled Mac. Most importantly -- the dude knows his stuff. What else could you ask for? Do it. read more

I decided to call We Fix Your Mac because I didn't feel like waiting days/weeks to get an appointment at the genius bar at a time that worked for me. I'm so glad I did. Howard was available and willing to meet the next day. His manner was easy, relaxed and not pushy at all, which I appreciated. When we met, he was very professional and very pleasant. He quickly fixed my Mac.... and gave me some tips that I didn't know I needed. I had a follow up question later, and he was very responsive and thorough. Also, his rates are reasonable and he does not try to sell you anything you haven't called him for! I would happily recommend his services. read more

All i can say is Howard is the B-O-M-B. My computer died and i found him on Yelp, called and he managed to make is way over to my house within a couple of hours. the problem was sadly not an easy one to fix , but he did it as quickly as humanly possible, and saved me a lot of money in the process. I'd been on the verge of buying a new computer and Howard managed to fix my dying computer and update it in the process and it runs like a dream now - faster and more reliable than ever. He also helped me design a back up system, which had a few issues due to a drive failure, and he came back for a trouble shoot on that issue for no extra charge. He's a dream to work with, responsive and fair. I can't recommend him highly enough. read more

Howard performed a miracle on my Apple products: a seven year old Mac laptop, an IPad2 Air and an iPhone 5 - all of which had a variety of problems, from not syncing, to announcing - intermittently - that my email was no longer able to send! I am a practicing Psychologist whose clients often check in by email and need quick and dependable responses. Howard brought all of this into working order, over several hours of remotely accessing the Mac and guiding me by phone in redoing my screwed up settings. He was patient, thoughtful and expert. Yea! I would absolutely use his services again. (But haven't needed to in the months since his repairs.) Terrific! read more

Howard responded to my request for a quote quickly and followed through with being available to talk and discuss my concerns. He made space for me to drop off my Macbook early and took the time to fully diagnose the machine's problems (it had become slow). Howard quadrupled my memory and installed a solid state drive, transferring data from the original hard drive and turning that into an external drive for additional storage. It is clear that he is passionate about his work and takes pride in doing an excellent job. I am thrilled with the work he did and would heartily recommend his service to anyone who wants good work done by a trustworthy professional. Thanks, Howard. read more

Howard is matter of fact, a clear thinker and communicator. Even after just a short phone call, my devices are already running better. That is a powerful field. I'll be using Howard for any future Mac repairs. read more

Howard is a true genius and has a great business model. He comes to your house, and if he can't fix things there, he'll take your computer to his shop AND bring it back to your house. He's helpful, knowledgeable, and straight up with helping you assess the value of various options, including just getting a new computer. And he's a great communicator! read more

I highly recommend "We Fix Your Mac". My previous mac consultant was no longer available, and I needed a house call to make sure all was well with my Mac Pro set up. So I looked on Yelp and found Howard... wish I could give him more than 5 stars. He's very knowledgable, patient, and explains everything so I can understand it. And he volunteered back-up strategies for my peace of mind. So now I can focus on my work. Thank you Howard! read more

Unfortunately you are thinking of a different potential customer. I called to find out how much it would be to upgrade the hard drive in my imac. With such a simple request it seems easy to give a price quote over the phone. The person who answered the phone was rude and gave no information. While you are glad I went somewhere, so am I. I am sure there are a lot of people that have chosen to go somewhere else because of the way you talk to people. read more

This service was over-priced. After Howard installed a new internal hard drive, the computer became extremely slow. When I called him back about this, he would not take any responsibility for it. I would not recommend this service. read more

Was visiting SF and my laptop died. Agh!!! Of course I needed to get on it pronto. I found this place through YELP and was impressed with the 5-star reviews. Spoke with Howard and he was very reassuring and was able to come by (!!!) within two hours. Twenty five minutes later, problem solved. And for less money than he thought it would be. Here's the best part. I have to confess the laptop had been a little wonky prior to the trip. I know, I was foolish not to address this problem earlier. But since he worked on it, the mac is just fine. Thanks for the amazing work. Highly recommend. read more

I couldn't be happier with the service that Howard provided. He restored the data on my 2009 Macbook pro, installed a new hard drive, and recommended and installed a great cloud storage provider. He had my laptop for 26 hours. Outstanding customer service! read more

Howard is the real Mac Genius. Apple's Genius Bar... not so genius. Howard answered every single question I've ever had about my MacBook Pro. My laptop is 6yo and he basically made it brand new. He increased my drive size x4 and doubled my memory. My Mac was in pretty good condition to begin with because I love that thing like it is my 2nd child lol but it was completely full so I was going to buy a whole new laptop, thats what IT illiterates do when we run out of space haha but Howard saved me hundreds of dollars easily. Far after the fix I can still hit Howard up with questions and he kindly obliges. Howard is the man. read more

After my mac completely crashed and couldn't boot up at all, I was at a loss to find a place to fix it that was a reasonable distance away from me. However, I was very lucky to find Howard on Yelp. He gave me a price quote over the phone for his services and saw my computer the same day I called. I got to choose whether I wanted to stick to a replacement 750 GB HD or an SSD, had that installed, and had all of my data recovered and the latest OS X Mavericks installed. My computer was ready to pick up the next day. I wasn't expecting him to be so fast with his work, and he was super friendly! I recommend him over any Apple Genius any day. read more

Howard is great at his job! I called him in a panic about my computer. He fixed it and had it up and running a few days later. Thank you Howard! read more

this is a class act operation. Howard ( the main guru) is very knowledgable on mac laptops, desktops, ipads and all external devices. I have learned a lot about tips and tricks that i never knew of His prices are reasonable and he has a serious passion for mac platforms Whether home or business he is a great deal! read more

Howard is awesome. We tell him our problem and he fixes it. No mumble jumble. No nerd talk. No upsell. No attitude. Everything is explained in layman's terms and his rate is very, very reasonable. I would not hesitate to recommend him to my friends and colleagues. read more

My husband and I don't know much about computers so when our MacBook Pro stopped working we turned to yelp to find help! We saw Howard and his great reviews so we called him. He came over to our house explained in a way we could understand and gave us a run down of all possibilities of problems and cost. We felt so comfortable with him and trusted him. He called us a few days later and said it would be back at our house soon. 7 days and we have what feels like a brand new computer!! He's the best!! read more

Howard is excellent. Mac Daddy! We needed him initially for upgrading and synching a disparate email and calendar system for a small business and continued on with a few other projects, including improving and simplifying the home network, upgrading some software, a backup iCloud solution, and setting up wireless printers. Howard was able to get everything done efficiently and seamlessly and is his rates are very reasonable. He is also very responsive to phone calls, and an all around nice, nice guy. I highly recommend Howard. read more

Spilled a whole glass of water on my mac book pro and thought my computer was doomed, Howard optimistically said they had a high rate of fixing water damage and I left my computer in his hands. After visiting the Apple store, I left thinking this was going to be a very timely and costly accident, but Howard fixed the mac in no time and made it very affordable. I am greatly indebted to his expertise and not only that but he went beyond and spruced up my system a bit. Thank You! read more

Howard is very kind and thorough, a good communicator with good advice, I highly recommend his service over going into an Apple store. I've had to do both, and after having Howard help me out, I'd never go into an Apple store again. I've been a Mac user since the 1990's and have had Howard install several OS updates, migrate information and replace drives for me. It is a pain to be without a computer for a few days, I imagine for others the time might be shorter depending on what you need to have done. Howard did a great job troubleshooting what was wrong with my old computer and giving me an accurate quote on what I needed to have done not only to be up and working, but to be using my computer for years (literally) to come. I appreciate that kind of service. As another reviewer wrote, Howard is patient and thoughtful, I think he's empathic to how frustrating tech can be for non-tech people! Prices are reasonable; you are getting thorough and expert knowledge when you support him as a small business. read more

After returning from the Genius Bar reeling from the news my MacBook Pro 750gb hard drive was corrupted. Possibly all my data was lost and the only thing they could do was sell and install a new drive. After Yelping "data recovery" I found We Fix Your Mac. Not only was all my data recovered and new larger hard drive installed. My system was optimized and updated with the latest OS. Professional, very timely turn around. Pick up and delivery. His service met and exceeded my expectations. Highly recommended! read more

We Fix Your Mac is a terrific service. The owner, Howard Mullinack, is a completely ethical and responsive professional. He has an amazing ability to speak in layman's terms about nuanced computer issues. Many people can say "no question is too dumb", but Howard really means it. He is patient yet efficient. He gives his best advice to solve your problems, rather than "well, you could do this, or you could do that", etc. He has been our go-to person for years and we will never change to another provider as long as he is in business. We just want our computers to work, and so does Howard. Extremely easy to do business with, and tremendously ethical and trustworthy. read more

After returning from the not-so-genius bar in Emeryville - I was stuck - several days earlier I had attempted to upgrade from Mavericks to Yosemite and it turned out to be a nightmare with my Mac going to a white screen. I was given several forensic computer places to take my computer to and was told that my bill could be up to $500 - $800 plus. Howard got it all straight for $225. At that point I decided to replace my faulty hard drive and fix the dark spot on my screen + increase my RAM to 20 Gigs. Now my Mac is once again my buddy and I was very happy not to have lost any pictures ect. Howard can be trusted with your computer - he just wants to do a great job - and a great job he did! read more

Howard made a house call and rebuilt and debugged my iTunes library after I upgraded from a PowerPC Mac to a Quad-Core. He had all the tools and apps he needed at his fingertips, and it took much less time to do it than I had to do it myself. He even showed me the easiest way to back up my Mac to the cloud--something I knew I needed to do but never got around to doing. I'll definitely recommend Howard to other Mac-heads. read more

Never got around to leaving a feedback for Howard after our visit. To put it plain and simple, this man knows his stuff. I had the infamous apple with white screen freeze on my Mac 27"and he took my computer in and fixed the problem. Unfortunately I needed a new hard drive but that was what I expected. He went above and beyond by suggesting ways to make the system run more efficiently and even installed a second drive to get things moving faster. I can't say enough about what his work means to someone like me. I'm a photographer and having a Mac running like a champ is key. I have even dropped him a question on yelp and he has responded promptly. Highly recommended. read more

I am very grateful for Harold's presence as a computer service technician in the Bay Area. I've needed two major repairs on the Macbook Pro that I use as the primary computer and creative canvas for my Graphic and Web Design Business. He is very knowledgable, transparent, efficient and trustworthy. Last year my computer hard drive started failing. Harold gave me several parts and repair options, and was very kind and direct when I consulted with him about it. I had him install the best hard-drive on the market for my computer, which extended its life considerably at a very affordable price. Recently my computer required a new Keyboard and Top Case. I contacted Howard through email to find out if he was available for the repair, and expressed that I had client-meetings coming up that week and wanted to find out what the turnaround time would be. I was hoping to find a way to have it repaired that same week. I felt very fortunate and relieved that he had the part in stock that it required. Howard was also able to fix and return my computer to me on the same day. I unreservedly recommend his services to anyone in need of support with their Apple device needs. Thank you ! read more

The dude knows his stuff. Saved 6 months of work finding my Dog Training manual that was deleted by my kid on accident. Thanks

We just got our re-built and super fast MacBook Pro delivered to our front door. Howard is a super professional, who is knowledgeable about Macs, how to fix them, and upgrade better than when new. Huge high five to Howard. Highly recommend him for both service and Mac education. Liz J. & Carolyn S. read more

I got my macbook air battery replaced for about $150 vs the $280 that Apple was going to charge. It's works so I have zero complaints!

Howard was a very easy guy to work with. I called him, and he literally picked up from my home within a hour or so... I work from home, and watch our son, so you can understand how fragile my situation. My Mac was a sick puppy with just the "grey screen" showing. Problem was mostly my doing, but looked like Photoshop CS4 was still a problem. Howard cleaned up my Mac and reinstalled a fresh OS. Not only did he spend the time to make sure things were right, he dropped off the following morning. He was also very thoughtful of my 3 year old son. It's hard to find good people these days, but Howard is one of those guys you never want to see go away. He is extremely knowledgeable, and he made some key suggestions for future file saving. My Mac is up and running smoothly. If your feeling sick in the stomach from a unhealthy Mac problem...call "Dr." Howard to do some quick reasonable $$ surgery! I have 4 Macs, and they will all be serviced with him in the future. All the best, Patrick Bell read more

Called in and was very helpful! Excellent service. Helped me with moving the hard drive to the optical bay on my 2012 MB Pro! Thank you so much! Highly recommend. read more

I think the repair on my MacBook Air is probably fine, but I just picked it up yesterday. I marked my rating down to three stars because I couldn't get an estimate for the repair cost. I sent three emails where I asked for an estimate, or the cost, and didn't find out until I got the invoice the night before retrieving my Mac. I would like to have had the option to decide up front whether or not I wanted to spend $400 on my Mac, since that is almost half the cost of a brand new one like mine. Howard needs to button up his business dealings with customers just a bit, other than that, I think he likely does good work. read more

I found Howard out of a stack of names and numbers and think fortune was with me. Howard is the bomb! He showed up for me on short notice on a Sunday afternoon when I had a crisis with my old PC trying to convert to my new Mac. He is super knowledgeable, super easy to work with, and reasonably priced. I always learn something new when he shows up. Anyway, I'm referring him to friends and now writing my review on Yelp! read more