997 Jackson St Oakland, CA 94607 Last year my Skytech PC was the victim of a power failure. It wouldn't startup again. After almost a year, I decided to get it fixed. Using Yelp Projects, I filled out the repair request, and the bids came pouring in! YY Computer offered to do diagnostics and software install for $100. YY Computer is in Oakland Chinatown on Jackson St. I made an appt, and dropped by in the morning. While I was there, they did a quick check and found the hard drive (HD) to be damaged. They repaired my PC and upgraded my HD to 1 TB. It took about 2 business days. When I went to pickup my PC, they switched it on and show me the new HD. I'm very pleased with my experience. Small parking lot or meters on the street. read more

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They repaired my wife's computer where others failed. It took a little while since they had to order the part from China. They also speak Mandrin if you prefer that language. I highly recommend them read more

Totally excellent. Kind, thoughtful service. Good value. I'll be back if I ever need help of this kind again.

Fast, cheap, and lasting! I had an inexplicable and sudden keyboard problem with my 2021 macbook air. Tony had it back to me in like a day and a half. I will definitely return next time I need computer help!! Will not ever waste time or money on the apple store genius bar grift again. read more

Had YY repair a MacBook keyboard and trackpad that was accidentally doused in sticky root beer. Had several bids and YY's pricing was right in line with everyone else. They did the service and had the laptop back to me ahead of the quoted time. I will definitely use them again for future needs! read more

In the process of a repair. Will update soon. Since posting... had three jobs done here. Very satisfied. Quick service and great recommendations. They are very cost conscious and won't over sell you. Sweet! read more

Good and honest service with reasonable price! They give you professional opinions!Definitely recommended!

I was locked out of my old laptop. I don't understand how that happened because I don't normally us a password. Very frustrating because I had about 25 years of data on Quicken and on a Palm Desktop (calendar). My usual computer shop, which is usually excellent, was unable to get me in but the guy here did get me in. It took 4 days but WTH, I'm in. These folks know what they are doing and are very clever. I highly recommend them. read more

Excellent service. Tony was very patient in explaining the issues with my desktop. My computer needed cleaning and a new battery. Definitely recommend this shop! read more

Always excellent service at YY Computer. Tony is very fair and considerate. Totally recommended.

Tony was a great help! He was very knowledgeable and helpful with my HP Laptop. When I reset my laptop, I closed my laptop off while it was still installing app. Once I shut down the laptop without letting it fully download. It stopped installing and now it just says " the computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install windows, click OK to restart the computer and then restart installation." Tony helped bring my laptop back to life! I definitely recommend coming here! Thank you! read more

YY Computer transferred data from my old Lenovo Windows 10 laptop to Windows 11 on a new laptop. Technician was knowledgeable, patient, courteous, kind, and willing to try many workarounds for problems that came up. He was also clear with instructions on what to do when I got home to set up my office there. Really excellent help. read more

Even though our problem wasn't fixed he provided wonderful customer service and kept trying to fix it. It was nice to have the validation that we weren't going crazy. read more

Technician there is very knowledgeable and patient. I went there today with laptop problems. Even though I ended up not paying for any repairs because of the age and multiple software and hardware problems of my computer and thus I'd better just get a new one, the technician at the counter was very knowledgeable and patient, and generously answered all my questions and gave me advise when I sought. I feel this is a reliable, calm and successful place. I will come back if I have computer problems in the future. And there are ample parking spaces outside the shop. read more

Still great! Another hard drive failure on another Mac -- which the Apple Store refused to repair. Once again Tony offered a fair price and got the job done. Thumbs up! read more

Had to get my MacBook Pro in for service and I typically deal with only one person but it would require shipping out of state and adding those charges to the repair I went to YY and my needs were completely exceeded with fast and solid service - no "add ons" and a working MacBook in under 24 hours. I felt the pricing was below what others would've charged for the same service - which was a complete hard drive failure/replacement with an OS reloaded under $3 bills. YY also did a comp upgrade from 512 to 1TB so that is an added great thing as well! Support local business and if you have MacBook issues this is the spot for The SF Bay Area -without any doubt! read more

Tony is the best, I needed to have my old hard drive from 2003 pc extracted, and he did it last minute and under 2hrs. Tony was a life saver and amazing price compared to the other competition. read more

Tony is very helpful and good at diagnosing and fixing your computer problems. The cost is reasonable and I appreciate having a small neighborhood business like this to go to. Definitely recommended! read more

I crashed my hard drive last week. I went to YY and tony explained how he was going to extract and restore the file. Great service. I now know the need to back up all work. A. Klein read more

Long overdue review but this is THE place if you're looking for trustworthy, capable and honest service. My MacBook Pro 2016 was having issues where the screen wouldn't turn on anymore (seemed positional and so disappointing considering how much $$ I had dropped on it when it first came out) I came in expecting to have to shell hundreds of dollars to get it fixed. The owner took a look and printed me out info about the unit having a known issue with the backlight. He told me to go to the Apple Store and show them that and they will fix it. He could've charged me to do it. I was skeptical since the Apple care has lapsed but anyways off I went to an Apple store in 2022. And they were able to fix my baby back up! For free! I'm still happily using my laptop to this day. 5 stars. Thank you so much for your honesty and expertise. read more

I had a problem with my plug in on my external hard drive. Tony (manager) immediately knew what to do and he fixed it in like 10 minutes. Thank you for your help. read more

After my first experience with them, I'm ready to trust them with any future repairs or backup. They recovered data from some old laptops of mine for a reasonable price, and even pulled the old hard drives out of the laptops for me so that I wouldn't have to worry about either permanently losing the data or having to worry about it getting snooped on after I recycled them. Super communicative and patient in explaining every step of the way. Sorry you are having computer problems, reader, but these are people to trust. Good luck! read more

The owner and one-man technician was respectful, knowledgeable and creative - solution found.

Diagnosed and fixed my PC very quickly. Affordable as well. Transparent pricing and diagnosis is credited towards whatever fix is implemented. Highly recommend if you're having PC or laptop issues. read more

Excellent service for a very reasonable price. Prompt quote and very timely response.

YY is my go to shop for repairing my apple macbook. Their service is clear, trustworthy, generous and very smart. They are experts in what they do. read more

Saved my PC! Tony is a genius problem solver. I did a custom PC build in April and was experiencing crashes whenever I ran a specific 3D software. I had taken my computer to 3 other repair people who all told me I needed to replace parts and when I did that and it still was crashing, I was frustrated and stumped. Thankfully my girlfriend, (feeling sorry for my months of crashes) looked online and found YY Computers. Tony treated the computer as if it were his own and was able to create the right circumstances to identify the mysterious crash. He swapped out parts and confirmed what I needed. I ordered a new motherboard and he installed it and setup Windows for me. I'm so grateful. My PC has been working smooth since. I highly recommend this shop .Communication is great and turnaround was quick once the problem was found. So grateful! read more

YY Computer - IT Services & Computer Repair Near Me - Oakland, California

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This review should have been written years ago. These guys (I only see Tony working there these days), put the "C" in customer service. Not only are they knowledgeable, responsive, and personable (which can be a challenge w some IT folks), they are generous with their time. Many times I've brought my computer to their shop, while they're busy. Even though they spent up to 20 minutes diagnosing things, they wouldn't accept a nickel. I was actually glad the time they found something wrong so that I could pay them for the help they had generously given me. Granted the charge was less than $100 for what was the equivalent of open heart surgery on my computer. They said that like most tech businesses, they've taken a little bit of a hit due to COVID and people's tendency to purchase increasingly cheap equipment rather than repairing the ones they already have. Do yourself and a deserving small business a favor, when you need something repaired, give these guys a holler before calling the G- Squad. read more

This Company was just excellent. Not only did they do everything they said they would do, they even picked up the 27-inch iMac and delivered it to me when done, as I had a temporary disablement at the time. Put in a solid state hard drive and real speed and RAM into the iMac that had a fried hard drive. Tony even gave me a quick tutorial on what had happened. Just like having a new (and wonderfully uncluttered) computer. read more

Replaced my PS5 hdmi port extremely fast. Great service and fast repair. I definitely recommend this place

Had an issue with my gaming PC where I was getting constant blue screen of death seemingly out of nowhere. Took it to Tony at Y Y Computer and he was able to fix it completely. He was very patient, helpful and explained what he did and why he did very clearly. He fixed it fast and with a decent price too. Highly recommend read more

These folks did a decent job of recovering the data from a ruined laptop and installing on a newer computer that I had been given. They only overlooked one file of scanned photos,band were able to provide those from their saved record; so an extra trip, but a minor inconvenience. The guy I dealt with was polite and helpful. read more

All these folks are the best. Friendly, helpful, fast, inexpensive, knowledgeable. Always trying to do right by the customer. Complete new hard drive with backup and configuration and a lot of smiles. New life for my wife's MacBook. $305 Please support this local business. They need your help. Everyone is on their phone. bryan tracy Lakeshore read more

I found YY on Yelp and went because of the high ratings. Tony is a very personable local business owner and he spent a lot of time to explain how he could help my laptop repair and was very transparent with the pricing. I would come back for any future computer repair needs. Tony is extremely knowledgeable and I learned a lot just from talking to him. read more

Absolutely rescued me!! My work laptop had water damage and Apple requested I pay $1495 ( basically the price of my Macbook Pro) and I also cracked my husbands Macbook Air... I dropped both laptops off on a Tuesday, ad picked both up THAT Thursday at 9:30 am.. To say Tony saves my arse was an understatement. I am not a forever customer read more

Excellent service. I highly recommend them. I build websites and do a lot of video editing so I have a high end pre built computer rig. Unfortunately, the case for my pre build was too small causing my processor to overheat and the fans to go off like a leaf blower. I decided to upgrade the parts after hearing others complain about the same rig and bought a new case and cpu cooler. I attempted for the first time ever to try and disassemble a computer and try and move everything to a new case. After 9 hours I was only 50% successful and knew I needed help. That's where these guys came in and got my pc working again in a new case within a day. My cpu Temps gave dropped by 30 degrees! They saved my life and my business! Will do business here again! read more

Very helpful even if they couldn't have the product available. Impressive customer service.

I've never had to have my computer overhauled so this was a big deal for me. I was worried about not having the job done correctly, being charged for things I did not need, I was also worried about my info being stolen-long story short, guuurrl, I was stressin! lol After a lot of research I narrowed it down to two places and then chose to go with YY-here is Y! Quick response time Guaranteed pricing up front Detailed information provided to me on the repair process. Answered all my questions quickly and thoroughly. My computer needed a new mother board & was going to take a few days to evaluate, order the piece & install. YY was fast and kept me updated throughout the process. I have to say that YY made this very costly and stressful situation a lot easier for me. I'd recommend YY to anyone who needs computer repairs or help. Thanks YY, hopefully I'll never have to use you again.lol read more

YY computer saved my computer again! I love this place. I had an overheating issue, and it turns out that a bunch of dog hair got in my computer's fans...anyway, YY computer completely fixed it for a reasonable fee and explained everything very clearly. I am a big fan of this place--many years ago they saved a bunch of data for me after I was sure it was gone. I will always come back. read more

Superb work and communication at a fair price. Spilled coffee trashed my company laptop and they brought it back to life. They are now my computer techs of choice. read more