Cancel

    Search

    Ken's Tech Repair

    4.5 (67 reviews)
    Closed 9:00 am - 5:00 pm

    Request a quote

    Response time

    3 hours

    Response rate

    100%

    Services - Ken's Tech Repair

    Data recovery

    Desktop computer body repair

    Desktop computer support

    13 More Services

    Device support or repair

    Home network installation

    Cloud services

    Telecom or network services

    Remote access services

    Server services

    Laptop body repair

    Laptop support

    Mobile phone body repair

    Mobile phone support

    Tablet body repair

    Tablet support

    Video game console support

    Ken's Tech Repair Photos

    You might also consider

    Recommended Reviews - Ken's Tech Repair

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    I have never written a bad review, but unfortunately have to make an exception for Ken. He returned my computer to me after he was unable to fix the screen saying that the hard drive would still work if connected to an external source. I tried connecting to an external source and it would not turn on. So, I decided, before giving up on the computer to take it to another repair shop, where they opened it up and found that eight critical internal screws were missing (and were not replaced after Ken worked on it). Ken returned my computer with missing screws and told me that the computer was still okay for my daughter to use with an external monitor. When I called and asked him, Ken told me that "my computer is not not working because of missing screws" and told me that I had it all wrong. He never acknowledged his mistake or that he charged me for work that was incomplete and failed to offer a refund for his poor service. The other repair shop told me that these screws not being screwed in can easily cause the computer to short out and never work again. I have been going to repair shops from SF to Oakland for 25 years and have never experienced such a low quality work. Attached is a picture of the hard drive in the condition that Ken left it. You be the judge. Another update: After reading Ken's response, I am absolutely NOT shocked by his lack of professionalism. He claimed that I was inebriated because I was upset about his shoddy work. Then he tells me that he gave me a bag of screws that are from the inside of my computer. That I guess I was supposed to put back. And he lies about telling me that the computer would work using an external monitor. So sad... Ken has already wasted enough of my time. Do business with him at your own risk. Wow... Also, I never insulted Ken, but clearly he felt it okay to insult me. Great customer service and conflict resolution skills.

    Saist T.

    Welp I did NOT want to write this review because I usually give people benefit of the doubt BUT since my boy Ken here wasted my time, I have to go out of my way to make sure he does not waste anyone else's. To start off, I woke up today and turned on my PC as usual. A prebuilt PC that I have had less than a year is acting up (PC runs but wont display anything on the monitors). I need this fixed ASAP because I have personal things on it and I use it for work purposes. I call Ken, he's really nice, informs me that he is going to lunch at 3 PM (it was 2:45 PM when I called him). He hears my problem and tells me to call him back around 4:30 PM and he can check out the PC for me and probably fix it within the hour. Cool, awesome! So, I do some chores to bide the time and getting ready because I am going to be out of town this weekend and the last thing I want on my mind is a broken PC. So I call Ken again at 4:35ish. He's still on lunch, lunch must have been fucking amazing because he sounded like he was smiling on the phone and having a good time. Obviously, he was busy. He tells me "You locked in huh? Call me back around 5 PM". Alright. My man is having a good lunch, how am I, as a potential customer, supposed to get in the way of that. Welp, just to be extra courteous, I wait until 5:30 PM to call Ken back. I call, he doesn't answer. Cool. Welp there goes 3 hours of my time, when I could have gone to anyone else and they would have had my PC diagnosed by now. So to put it bluntly, Ken seems like a nice great guy, but he does not seem to respect your time. Which is a huge red flag to a customer/client like me. So I would be wary about bringing your PC problems to him and go anywhere else. Hope the lunch was fucking divine Ken! Quick update: Ken finally called me back at 7:14 PM after seeing this review. He proceeded to call me "a wild dude" and said he would try to get this review taken down. Photo of call received for proof! Good luck! 2nd update to his message below mine: Ken never informed me that he was having dinner with family. He said he was having lunch with "someone". 2nd, it doesn't matter whether I play videogames or not. That is none of your business. You never did business with me because of your own fault not mine. I would have gladly gave you my business had you better managed your time. You should respect the customer as you would yourself. Going out of your way try to get me to take this review down shows your true character. Which is why I will be keeping this review up. This is for transparency purposes to show that while no business is perfect that this should not be tolerated. No timely communication is the fault of your own in this situation, not mine. As I tried to explain to him over the phone before he hung up on me, if he had simply told me from the start that he could not get to me today then I would have just moved on and never have gone out of my way to write this review. Oh well Ken! You wasted my time! I'll waste yours too! Let me know what you had for dinner! I'd like to try too! 3rd update: Ken messaged me to clarify he has multiple customers apparently and got more business because of my review. Just thought I'd share what an upstanding guy the "servant of the people" is.

    See all

    Photo of Jo W.
    589
    1267
    11640

    4 months ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 2

    8 months ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of Ken S.

    Ken S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Ken answered my question with no issues thanks! He's the guy! Go to him for all your computer needs

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Saist T.
    199
    12
    11

    2 years ago

    Business owner information

    Photo of Ken S.

    Ken S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    helped me fix a broken hardware installation and installing a new OS. fast work, as advertised.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Ken is always professional and know exactly how to fix ur issue great guy if u need help with ur computer he's the guy

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Ian B.
    58
    22
    0

    3 years ago

    Super helpful, jumped on a call and was able to helo me diagnose my problem quickly, and fix it. Simply the best!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of E V.
    0
    5
    0

    3 years ago

    Ken performed incredible troubleshooting work on my pc motherboard and provided workable solutions. Will gladly recommend.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Brandon R.
    126
    16
    16

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Elle C.
    8
    75
    11

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Great communication. Replaced my broken touch screen in one hour after receive parts. Very fast and reliable service.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Ken S.

    Ken S.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of A H.
    0
    70
    1

    5 years ago

    Business owner information

    Photo of Ken S.

    Ken S.

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Ken S.

    Ken S.

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tommy S.
    154
    100
    64

    6 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Saucy B.
    104
    19
    19

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Karen H.
    135
    16
    46

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Ken's Tech Repair

    Review Highlights - Ken's Tech Repair

    I called 7 different places in the Bay Area and his prices were by far the lowest.

    Mentioned in 4 reviews

    Read more highlights

    You might also consider

    Bay Area Tech Hero

    Bay Area Tech Hero

    (207 reviews)

    I found Bay Area Tech Hero while searching for a network specialist to install Ethernet wired…read morebackhaul in our older (1950s-60s) home that had been renovated but still lacked proper networking. Since they seem to handle a lot of corporate-scale installations, I initially wondered if my project might be too small--but that concern disappeared pretty quickly. The team was already very familiar with Ubiquiti systems and was incredibly patient working with me despite my fairly basic understanding. They walked me through the tradeoffs and ultimately recommended stepping up from mid-range equipment to more professional-grade options. The reasoning was clear, the cost/benefit made sense, and at no point did I feel pressured--just well-advised. The actual Ethernet installation work was top-notch--smurf tubing, recessed (not sticking out!) enclosures, and everything. The level of craftsmanship and attention to detail is honestly beyond what I would normally expect (or even feel comfortable demanding from contractors). They went above and beyond without being asked, and the cable organization is immaculate. Huge thanks to Justin and John for their precision and quality of work, and to Jim and Rodrigo for their thoughtful recommendations on equipment and access point placement. If you're looking for a team that combines technical expertise with professionalism and genuine care, I'd absolutely recommend them.

    We didn't hire Bay Area Tech Hero - so we cannot comment on service quality. The reason we didn't…read morehire this team was primarily due to pricing. The quote we received for 3x cable runs was 400% more than the team we hired, and that team said their pricing was "average pricing." We also were quoted the highest end hardware, which would have been excessive for our needs. If you can afford to shop around and the timing of your project allows, we highly suggest shopping around!

    CallTech - Gate control System

    CallTech

    (44 reviews)

    Orkhan installed a full Ubiquiti network system in my home, including multiple Ubiquiti Access…read morePoints that provide excellent Wi-Fi coverage throughout the house. He also set up a complete surveillance system with Ubiquiti UniFi Protect Cameras, ensuring clear video quality and reliable monitoring. In addition, he installed a professional door access control system using Ubiquiti UniFi Access, allowing secure entry with key cards, PIN codes, and mobile access. He configured everything perfectly, including the network rack, patch panels, PoE switching, and cable management, making the entire setup clean and well-organized. Orkhan also handled the installation of the router, firewall configuration, and remote access setup, ensuring the system is secure and easy to manage. The work was done professionally, on time, and with great attention to detail. Everything is running smoothly, and I highly recommend Orkhan for any networking, security, or low-voltage installation projects.

    I had Orkham come out to install Unifi access points, a network switch, cameras, and a doorbell --…read moreand he did a fantastic job from start to finish. The wiring was run cleanly and professionally, the equipment was installed with attention to detail, and everything was configured perfectly. A special shoutout for setting up an Access Intercom solution, which has made entry management so much smoother. The whole experience felt seamless -- from planning the setup to leaving everything neat and fully functional. If you're looking for someone who knows Unifi gear inside out, reasonable pricing, and delivers quality work with a clean finish, I highly recommend Orkham. Ps: As an added benefit, Orkham can also install television, and sound bars.

    Kurtis Company - Chase Lombard - Van Ness branch, 3 monitor video wall.

    Kurtis Company

    (79 reviews)

    Laurel Heights, Inner Richmond

    Kurtis's team set our house up with a wired and wireless network and security cameras. He also…read moremounted our TV on the wall and hid all cables to make it fit well in our living room. Aside from being very knowledgeable about his domain, Kurtis and his team are also able to think creatively about different solutions. The pathway they created for all the wiring took them a great deal of effort, but it's almost invisible, both inside and outside the house. Their team worked tirelessly to make sure everything was installed well while maintaining the esthetic of our house. Asking for small adjustments, like lowering the TV after the first installment or removing older cameras, was never an issue. It was an absolute pleasure to work with Kurtis, and I'd be more than happy to approach him again for future projects.

    We had our house-wide theater system upgrade and wifi mesh installation done by Kurtis and his very…read moreprofessional team 18 months ago. I just ran into him and seeing him reminded me that I meant to write a review after I decided whether their work was worth the money. Ours was probably a small-to-mid-size job for him, but it felt big to us, and Kurtis and team were sensitive to our concerns, as well as very efficient at getting the job done. We have been extremely happy with our new TVs with upgraded sound, our extended wifi, and mind-blowing theater system in our "man cave". I 100% recommend Kurtis Company.

    Leasynet

    Leasynet

    (14 reviews)

    Absolutely fantastic experience…read more To start, the quote was well considered and thoughtful, and they took the time to really understand exactly how they would accomplish our goals, which gave me huge confidence in their work. The work was fantastic and equally as thoughtful, even often going above and beyond what we originally discussed if something could be easily fixed around where they were working. For example, I recently had an AT&T Fiber install, and they noticed the line installed by the AT&T technician was just flapping in the wind against my house. While they were routing other lines, they took the time to secure that fiber line and clean it up, in addition to sealing the holes left by AT&T. The installations themselves were perfect, using laser measurers to ensure perfect alignment, bubble wrapping ladders to ensure no potential damage on drywall, running wires in such a way to hide them, running wires secured, etc. Just about as perfect as you could imagine an installation to be. Without a shred of doubt, the next time we have any additional low voltage/networking work needed, they are an easy automatic call for me. Strongly recommended!

    Amazing work from Rustam. I hired him to install an Ethernet port and route wiring through a…read morecrawlspace, and he did a great job from start to finish. Communication and scheduling were quick and easy, and the whole process was smooth. I'm really happy with the quality of the work and would 100% use Leasynet again for any future jobs. Highly recommend.

    Ken's Tech Repair - itservices - Updated May 2026

    Loading...
    Loading...
    Loading...