So kind and quick repairs. I had my phone here fixed and also have my laptop checked here! Highly recommend. :)

Great place for any Phone repair New batteries or new screens wet phones Etc. Good prices and easy to find. A hole in the wall for Quick repairs and big savings. Súper Recommended. read more

The person at the front helped me diagnose my iPhone issue when it wouldn't connect to any service. I originally thought it was the back glass signal cable, but it ended up being a motherboard issue. read more

Very quick and honest. He fixed my phone in less than 30 minutes. The phone works really well too. Recommend this place

Easiest Transaction ever, Contacted them for a Quote on Yelp, within their response time I had a Price and all information needed to have my iPad Screen Fixed. Showed up to Window, Greeted with a Smile and 45 min later. Like Brand New! Price was affordable and like I said Easy as 1.2.3. Let's hope my Kid doesn't step on her iPad again, but if she does this is the Spot for Repair. Thank you! read more

Velocity iPhone Repair - Mobile Phone Repair Near Me - Richmond, California

Best Iphone repair in the Bay. Abel has been outstanding in helping me repair my 15XS twice. He is reasonably priced, very fast, and has excellent customer service. Highly recommended! read more

We had an iphone that was making a strange noise every time we pressed the home button. They opened it up, tightened the screws on the home button, closed it up, and it worked perfectly. They didn't even charge. Very capable and helpful! read more

I bright my iPhone here for a lense repair! Abel was very helpful and communicative! Turns out I had a lense cover so it wasn't actually the lense. So Abel replaced the lense cover and a new screen cover for $10! I was very pleased! I would definitely go here again for any other iPhone needs! Thank you Abel and Jorge read more

Glancing at other reviews, I could copy-paste any of the last few. I have an old iPhone that simply stopped working. I brought it in, and the extremely nice guy there disagnosed that the screen had failed and proceeded to repair it on the spot. Bing-bang-boom, problem solved for a very modest price (and screen protector added for $0 while he was at it). Great interaction, would totally recommend to my best friend or elderly relative. read more

Right before Christmas break, my daughter completely shattered her front phone screen. The day after Christmas I searched for a screen repair company to compare prices, availability and distance. Thank goodness I previously reviewed Velocity IPhone Repair, as it is my preferred repair shop. I messaged Jorge, the owner and operator of Velocity IPhone Repair, he responded immediately. I found him to be very friendly, informative and efficient. He informed me he was available and we could come right away. The price was amazing in comparison to a lot of the places that responded to my inquiry. I returned as I was familiar with the shop and impressed with the quick repair. I highly recommend if you are ever in need. Customer service skills are excellent, service is superior and timing is impeccable. Should I ever require similar services, Jorge will always get my business. Happy Holidays! read more

Update: 1 month after repair, my screen is no longer responding well to touch. I get a lot of phantom typing on my phone, making it impossible to get any functionality. I am forced to upgrade my phone, but because the screen that was used is not an actual apple screen, my phone has zero trade in value. Yes the repair was quick and affordable and the tech was super friendly. But if I had known that within a month, it would be pointless... I would've never gone here for a screen repair. read more

Velocity iPhone Repair - From this to fixed in 15 minutes - Mobile Phone Repair Near Me - Richmond, California

Big thank you to Jorge who has helped fix my phone throughout the years about 5x and counting! He is the only guy I trust besides Apple care haha seriously his skills are unmatched! When he says it'll only take him 15min to fix he totally means it! I appreciate that he always remembers me even when it's been years and that he is always willing to work with me on scheduling. Though some parts may be pricey to replace on newer phones the value in doing a good job is fair in my opinion . Thanks again Jorge you are the go to person for all my screen repair needs! read more

Jorge was able to replace the camera on my iPhone 12 Pro in less than 15min. Great responsiveness, explanation of what he's going to do and very transparent with pricing. Highly recommend! read more

Repair was lightning quick and very good service. The whole repair took only about 15 minutes. Thanks guys!

Highly recommended. Great quality. Keep up the great work. I value your kindness and great service.

My daughter's iPad screen was cracked. Found this business on yelp and randomly stopped by. They said no problem and fixed her iPad in 30 minutes. Amazing! We will come back the next time our kids drop their iPad :) read more

Charger stopped working and I luckily brought it to the best place. He fixed it in seconds and noticed I didn't have a screen protector on my phone and with out me even seeing he for free put one on it. In fact I don't think he was gonna charge me at all but there was no way I would let him do it for free. Hes one of those rare and completely authentically human beings who are unselfishly good people. He deserves all the customers and money in the world imo. He knows his stuff and will take care of your phone issues for the cheapest prices available. What a gem of a small business this is. You will not regret it. read more

came here due to my iphone camera making a weird high pitched buzzing noise, I didn't get the guy's name but he was very sweet, told me what was wrong with my device and was upfront about pricing. He told me it'd take no more than 30 minutes so I stayed and luckily I did. The service guy fixed my camera, gave it a new lens, and even a new screen protector, all for an unbeatable price. would definitely recommend, as a college student I don't have much funds but his prices are great! thank you for your help!!!! read more

Got a quote for my ipad 6th gen cracked screen, took it in. I had my own screen and they did it for 65$ and added a complimentary screen protector. Fast service, about 2 hours and friendly. Will definitely use services again! Thank you! read more

Jorge is an honest business owner with a great attitude. He answers his client calls better than some of my friends answer my own calls lol. The work is top-notch quality and wickedly fast. read more

Great service. Gentleman was very nice and got my iPhone fixed in 10 mins. It was my first time coming here and I would definitely come back

Jorge does a fantastic job of all sorts of mobile device repairs and upgrades, some laptops too. And his attitude is upbeat and positive, plus he's truthful and honest. What else can you ask for? read more

Velocity iPhone Repair - Storefront - Mobile Phone Repair Near Me - Richmond, California

Amazing service honest prices! 1,000% recommend. I went to fix my iPhone XR screen last week and it's looking amazing better than before! Even when it wasn't cracked. I just got off the phone with him for advice if I need a new screen on my wife's I phone 12. He walked me thru the steps on the phone without hesitation! Help me reset my wife's phone and saved me $120!! This guy is a hero read more

I called Jorge to for a quote to fix the charger port on my iPhone. Turns out there was a piece of old charging cord wedged in there and within seconds my iPhone was back to the way it was. It took all of 15 seconds. Not only did he NOT charge me for doing that, he put on a screen protector for FREE. That's what I call customer service. I highly recommend him! read more

I brought my phone in to figure what was wrong with my charging port and Jorge did a complimentary cleaning of the port which I really appreciated. He concluded the port needed to be replaced which I totally agreed I have had my phone for years and years. He was so kind and had great customer service. He fixed my charging port in less than an hour! Great, fast, and friendly service. I will reccomend this place to all my friends and family! Thank you Jorge!!! read more

I requested service on my charging port, after arriving and handing over my phone, he quickly looked it over and serviced it real fast. Amazing service!! Highly recommend!! Will most definitely come back if any other issues arise. read more

I called right when they opened to ask if they had availability to replace the screen of my iPhone 12 Pro Max. I was told yes and to come by anytime. I arrived not too long after calling and was quoted 15 minutes and it was indeed 15 minutes! Jorge was very friendly, professional, communicative and friendly. The price is very reasonable as well. I highly recommend coming here for your phone fixing needs! read more

Awesome guys!!! Been Using them for a hot minute now! Never disappoints. Always hands a discount for return clients. Friendly and always with a smile. I've gone through many iPhone repairs ever since the 6S ... now I have a 13 mini and always fixes all my phone problems. Highly recommend this place out in Richmond el Cerritos area read more

Jorge was able to repair an iPad Air 2 from 2014 to brand new condition. We gave him a completely shattered screen and he was able to give this tablet brand new life. Jorge's price came in about $60-$70 cheaper than other quoted repairs as well. Very friendly and professional. Thank you so much Jorge!!!! read more

Velocity iPhone Repair - Mobile Phone Repair Near Me - Richmond, California

I couldn't be more pleased by the service I got at Velocity iPhone Repair. I brought in an iPhone 6 which needed a new battery. I expected that I would drop it off and have to come back in a couple of hours. The person had my phone open and was pulling out the battery before I even knew what was going on. Within 10 minutes the battery was replaced the phone was put back together and he had even put on a complimentary screen cover! I had known about Velocity repair and even had recommended the place to a few friends who needed a screen replacement, but this is the first time I have had to use them myself. I definitely will be back if I am in need of their services. Thank you Velocity! read more

Amazing service! I had damaged the C port on my ipad, and it was no longer charging. The Apple store said they could not fix it. I called a couple other places, they said it would take five days to get the part, and cost for parts and labor would be over $200. I called this company, they had the part, said bring it in, they were done in two hours, for $99! Could not be happier! read more

Very helpful and quick service. I had a broken screen for iPhone 11 and they replaced it in no time! read more

Best iPhone service I've encountered. Super cheap. Super nice guy. I love supporting businesses like this. He had me in and out within. 10 minutes after battery replacement and the lowest quote of them all. read more

First time cracking my iPhone 11 and they made it super easy. They were super nice and friendly. They quoted me 15minutes for the service but it took less than 10. Cheaper than other places and they offer a free screen protector too! I hope not to come back but if my screen were to break again then I would definitely come back. read more

Velocity iPhone Repair - Receipt for iPhone 11 screen repair - Mobile Phone Repair Near Me - Richmond, California

Jorge is the friendliest guy, which is icing on the cake - the price, efficiency and willingness to go above and beyond are what makes this business great! My iPhone XS developed a weird problem where the left side of the screen would not respond to touch. Jorge quoted me a very good price for a screen and battery replacement, and my phone was back up and fully functional in just a few minutes. But I then realized I hadn't specified to him what type of screen I wanted (OLED, not LCD), and so he ordered the correct part, and 2 days later replaced the screen again, with no extra charge. Thanks so much Jorge, for listening to what I wanted - great service! read more

Jorge knows how to fix almost anything wrong with an iPhone. He's fast and thorough. Apple said the charging port was out, and they gave me options including buying another phone. I left the Apple store and went directly to Velocity iPhone Repair. Jorge said he could fix it. He took the phone for a few minutes and it worked like a charm! He also honors his warranty time period for repairs. When my iPhone is not under Apple warranty, I would take any iPhone hardware problems to Jorge at Velocity iPhone Repair. read more

Jorge is AWESOME. I've visited multiple times (if there's ever a line, it goes quick!) and had great experiences every single time. I always refer everyone I know to Jorge for any Apple product repairs because I know they'll be treated right. One experience that stood out is when we brought an iPhone with a flickering screen, and was ready to pay for a new screen replacement. Jorge quickly diagnosed and repaired the issue within a few minutes, all while refusing to accept any payment unless it continued to have issues and actually required a replacement. This honesty is what you can expect when you come here! I hope I don't need any more repairs (Gotta take care of my electronics better...), but will definitely be coming back here to Jorge if I do. read more

You have a lot of options when it comes to finding somebody to fix your cracked screen, flaky battery, or busted headphone jack. You can take it to Apple, but you have to pay the Apple Tax. You can find the cheap kiosk at the mall, or the shady dude that advertises on Craigslist, but if you're not watching their work, there's a decent chance that they'll harvest good OEM parts out of your phone while they have it open, replacing them with cheap knockoffs. Or worse, they might leave your phone more broken than when you started. I *love* my phone. I call it my "2nd brain" and rely on it for offloading things my main-brain shouldn't have to track, like remembering birthdays and membership numbers, or knowing the fastest way home during rush hour. When my phone's not working, my brain's not working, and it needs immediate attention from somebody I trust. I trust Jorge. I also trust his young team of local teens with friendly attitudes and nimble fingers, because he has trained them well. This trust is built up over repeated awesome experiences. I'm an IT professional by trade, and I'm very aware when it comes to good customer service in the technology sector. While hanging out at Velocity iPhone Repair, I've seen Jorge and his team at work, helping people, with patience, empathy, and clear explanations and expectation setting. I've seen him more than once refuse payment for things that were easy for him to identify and resolve, but would never occur to most people, like a phone that wouldn't charge because the port needed to be cleaned of pocket-lint. I've worked with Velocity about a dozen times now, and every time I tell Jorge that he needs to charge me more. I can't imagine how he's going to stay in business with all the free advice he gives, and low-cost service he offers. Most recently, I had an iPad with a battery that wouldn't hold a charge any longer. I brought it in, and Jorge set clear expectations that this was a very difficult repair because this model has the screen glued on. When he quoted a price for battery replacement, I assumed that was just the labor, but he meant everything, including the part. What a great deal! I dropped off the iPad with plans to pick it up later the same day. That afternoon, I got a text with some photos. Jorge called me to explain, even though he was exceedingly careful, the screen had a micro-crack, leaving 3 thin white lines in the display (visible in the photos). Jorge purchased a new display, shipped overnight, and installed it for me, all at his own cost. I picked up my iPad, with new battery and display, and I'm pretty sure they lost money on the service call, even with my generous tip added. I'll keep coming back here with all my device repair needs. There are too few people working in our industry with this much integrity and honesty, and when I find them, I collect them, like favorite Christmas ornaments, to be cherished and appreciated. read more

The past three nights my iPhone 6S Plus lost its charge, down to 1%, regardless of the level of charge it had when I went to bed. The first night or two I thought maybe it was the result of the cold nights we've been having, but it wasn't THAT cold, maybe 47°. I had bookmarked Velocity a few years ago. It was easier and more convenient to go to than the place I had been taking my iPhone 5S to in Berkeley. I called Jorge this morning to see if I needed an appointment as I did in Berkeley and I didn't. He told me just to come after noon. I looked up the address and directions and thought I had a pretty good idea where it was. After lunch I drove over and found it, a colorfully painted building on the southwest corner of Barrett and Wilson, just west of San Pablo Avenue. I parked across the street on Wilson and walked over, past the colorful Brazilian hamburger/hot dog truck parked at the curb. I rang the doorbell several times and there was no answer. After 5 or 10 minutes I started to walk back to my car so I could sit down and call him. A nice young man who had been standing, then sitting, nearby called after me that Jorge was there and that he would call him, which he did. Jorge rushed back to the shop and opened the window. He explained that he had been in the backyard, hooking up a neighbor's security camera to his iPhone. He sheepishly acknowledged that he hadn't hooked up his doorbell to his own iPhone. He took my phone, removed the cover and gave it to me, then removed the old battery and put in a new one, then put the cover back on. It took probably 5 minutes, 10 at the most. He charged me $39 for that, which Alan and I agree is very reasonable. He said to come back if I had any further problems, which I certainly will do. read more

If I could give Jorge more than 5 stars, I would. His positive, pleasant attitude, matched with his effective iPhone repair, is a winning combination. I needed a new battery for an older iPhone 6. He responded quickly (as did a few other businesses) with the best price. I saved $30 by using this cool Yelp feature of allowing businesses to bid on the work (they can't see what the others bid). I loved getting notified by email, as the bids came in. Jorge had the most enthusiastic, upbeat messages, so I knew I'd enjoy doing business with him. He even gave me a gift - a free glass screen for the iPhone, replacing the thick Otter clear cover. This has made it like a new phone, as it's more sensitive to touch now, while still being protected. Thank you so much, Jorge! read more