Needed a repair on my phone and thought he said $130 for parts and labor, which I understood to be a $30 part and $100 for labor and onsite service. After doing the repair, he told me no new part was needed, so I tried to give him a $100 bill. He said "no, it's only $30 for the labor". He had every opportunity to pocket an extra $70 and didn't do so. AN HONEST BUSINESSMAN, what a concept!!! This is the second time I've had a phone repaired by him and he'll get all my business in the future. read more

I was so worried that my original iPhone that was submerged in a puddle and badly cracked was never going to turn back on. [[HIGHLIGHT]]I called and he was able to schedule with me - we ended up meeting at a local coffee shop, and I was so amazed by the results.[[ENDHIGHLIGHT]] He managed to get my phone back on, everything intact (the issue had been that it was turning on and off, on and off. Now that it has been a few days it is actually not even doing that anymore.) [[HIGHLIGHT]]He was cordial throughout the entirety of it, and polite enough to buy a new camera for my phone.[[ENDHIGHLIGHT]] He was kind enough to stay long enough to make sure that my phone wouldn't turn off permanently. We met at Kinfolx, a local cafe that I will leave a positive review for separately! read more

My phone was on a boot loop, would not go past the apple logo. I tried all the options suggested from my hour long search on google last night and it didn't work. I found Wireless Options as a repair option on google and I am so glad that I did. [[HIGHLIGHT]]I contacted Gary in the morning and he came to my residence and repaired my phone while I waited in the house. Super convenient![[ENDHIGHLIGHT]] It was done in less than an hour and he kept me updated in the meanwhile. Turns out I had water damage. He fixed it right up and got my phone to turn back on. WHAT A LIFESAVER. [[HIGHLIGHT]]He's such a great conversationist as well.[[ENDHIGHLIGHT]] I found my go to guy if my phone acts up again. Definitely recommend! 10/10. read more

Gary was prompt, and he ordered just the screen needed to replace my cracked one. In about an hour, my phone was fixed -- at my home. I totally recommend this service! read more

Great service Fast and responsive and knowledgeable Highly recommend Gary knows what he is doing. read more

[[HIGHLIGHT]]A really stand-up guy!! I was really stressed about my phone since it randomly shut down and wouldn't start.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]We found Gary's Yelp page and he answered/gave us tips even though it was like 10pm.[[ENDHIGHLIGHT]] My phone ended up somehow turning back on, but I'm definitely going back here once I need to get the battery replaced. [[HIGHLIGHT]]Super grateful for his help and guidance while we were trying to figure out what was going on.[[ENDHIGHLIGHT]] read more

Thanks for fixing our Google Pixel Tablet! No more nasty finger-stabbing glass shards. Wireless Options came to us, got our tablet fixed, and it's as good as new. [[HIGHLIGHT]]Door-to-door service was super convenient; Gary was kind to my kids and showed my son the inside of the tablet while he was working on it.[[ENDHIGHLIGHT]] Prices were extremely fair, and now the tablet works great. I'm hoping this is the last time we'll need his help (right? we'll never drop a tablet again? right?), but if anyone else has a busted screen out there, we highly recommend Wireless Options. read more

[[HIGHLIGHT]]Instantly responsive[[ENDHIGHLIGHT]] A real problem solver [[HIGHLIGHT]]Worked with my schedule[[ENDHIGHLIGHT]] Has always seemed trustworthy read more

Fast and great service. He did an emergency repair for us and I am so grateful for the help. The repair only took about 20mins and the phone was up and working. I think I just found the phone guy I'll recommend to everyone. read more

AnB repair was my go to for Apple iPhones and computer screens. Not anymore as Gary will meet you to pick up the repair and deliver it ! No more driving to Oakland in an undesirable neighborhood!! Plus his turnaround time was 75 minutes verses AnB repair is two to three days. Excellent exceptional service at a fair prices! Gary is a spiritually good guy ! read more

Wireless Options - Mobile Phone Repair Near Me - Albany, California

Friendly, professional, and good value. Highly recommended if you have a phone repair.

[[HIGHLIGHT]]I wrote to Gary describing my problem (phone screen suddenly blacked out, then a day later phone seemed to have conclusively died)[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]Over two days he responded very promptly via Yelp as we explored various options, always with specific and knowledgeable suggestions, free of charge.[[ENDHIGHLIGHT]] As I had time constraints, I eventually decided that the best and fastest course would be to get a new phone, but I now know exactly where to go for phone issues in the future. read more

Note that I do not believe Wireless Option still has a physical storefront on Solano anymore. When I contacted Gary in January, he picked up an iPad and an iPod for repair. He returned the iPad with the necessary repairs (and I paid for that), but not the iPod. [[HIGHLIGHT]]I've followed up half a dozen times since late February. At first, it sounded like he had just forgotten about that part of the job; he said he was out of the country, and would follow up soon; after another follow-up, he said he'd order the parts.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I have not heard from him since March 14th, and have checked in 3 times since then, as well as called his cell phone - no response.[[ENDHIGHLIGHT]] Gary, if you do read this, please do get in touch! I really do want that iPod back. read more

[[HIGHLIGHT]]Very quick to respond and professional.[[ENDHIGHLIGHT]] Also the convenience of having him show up to my house after all other repair places were closed was priceless, especially as I had an early morning flight the day after I needed my phone repaired. read more

My son had to catch a flight in few hours and his phone screen got blackout suddenly. It was Sunday and many places were closed. Found him on Yelp and he was able to fix it in 30 mins [[HIGHLIGHT]]He was very friendly and easy to talk to.[[ENDHIGHLIGHT]] read more

I needed a new screen for my Samsung Android and they replaced and installed it very quickly and affordibly!

Convenient, prompt, helpful, friendly, and very affordable. Charging plug broke off inside the charging port of my student's iPad. Since the ipad is his main mode of communicating, the fix was urgent. Gary cleared the port and had it charging again on short notice, at 9pm, and in less than 10 minutes! Gary, thank you for your kindness and generosity. Many blessings to you and Akili! read more

Once again I'm here to happily sing the praises of Gary. A few days ago, the battery in my iPhone 8 plus starting plummeting in power during normal use. 97% to 17% in about 15 minutes. Yikes! A check of the Battery condition in Settings stated that it was "severely degraded." A very odd development as it had only been about six months ago that Gary had replaced it, so there was no way that it could have become worn out that fast. I guess the previous replacement was just a bad egg! I texted Gary, we made arrangements to drop off my phone at the Solano location and once again, Gary's word was good as gold. The new battery was installed quickly, my phone was back from the precipice and once again, Gary refused to charge me. Gary wouldn't even let me buy him a bottle of water to express my thanks! The man is almost irritatingly humble, gracious and kind. 8-D We need to support small businesses more than ever these days, and Gary's deserves not only to survive, but to thrive! read more

Este Hombre arreglo la pantalla de mi Samsung Galaxy Note 9 que lo necesitaba para poder recuperar unas fotos que solo estaban en este dispositivo, y ya han pasado casi 2 años después del arreglo y esa pantalla aun está funcionando. Servicio, calidad y precio gratificante. read more

Absolutely fantastic service. Fixed the charging port on my iPhone 12 in an hour and drove up to my house in the hills to hand deliver it back to me. Could not have been more convenient, Gary is a super friendly and helpful guy. Would go to him again in a heartbeat. Highly recommended! read more

Gary was amazing. Helped me choose the right Pixel 6 screen to replace my broken one and once I received it, he was able to fix my phone on the same day I told him I received the new screen. He had my phone back to me within the hour. Such a great guy. Super friendly and got the job done right and quick. Definitely recommend him.. read more

I was noticing that my iPhone's battery was losing power more and more quickly after charging each day. So, time for a new battery after 4 years of use. I checked Yelp's reviews for businesses in Berkeley and surrounding areas and read the reviews. I had some time and schedule flexibility since it was Saturday and thought I'd try the business with the best reviews concerning excellent service, great work, and a personal touch. Responsiveness was an added plus. My iPhone is still happy and so am I. Thank you, Gary, for being top notch in so many ways. read more

Awesome service. I needed my screen glass replaced- Gary came to my house within 5 minutes (I don't know if he can always be quite that fast), and was back with my repaired phone within 30 minutes. I'll also mention that Gary is a really pleasant guy and very kind- a year or two ago my mother was staying in an airbnb rental of his when she was in a car accident, and needed to stay longer than anticipated. Gary was super kind and helpful throughout. If you see this same review elsewhere, yes I'm a real person, just copy-pasting:) read more

Thank you Gary! I've never cracked an iPhone screen before. I contacted Gary and he texted back right away. I met him the following morning and he fixed my screen in half an hour. He' a great communicator, too. read more

Gary repaired my cracked MacBook screen perfectly and quickly. He even picked up and dropped off from my house! He is a genuine and nice guy. To top it off, the total cost of the repair was less than half of what the Apple store would have charged. Highly recommend! read more

I honestly cannot rave about this business enough! My son demolished his iPad screen and I thought it was for sure toast. I got a super quick quote from Gary and he assured me it could be fixed. I brought it in the next day and within a few hours, the pulverized iPad was as good as new! I was amazed! Gary's prices are super fair and he is a pleasure to chat with. I probably would have stayed there for 2 more hours just talking to him but he had work to do haha. He also has his adorable son in the store with him which adds a special touch; they have a really cool relationship. Lastly, this is a Black owned business. Please support small, local, Black owned businesses. If anything is wrong with your mobile device, take it here! read more

Wireless Options - Mobile Phone Repair Near Me - Albany, California

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This was my first time having to repair the back glass of an iphone so I did not know the intense labor that went into it. My daughter was using her phone as a make shift ping pong paddle and flung it across the room. Kids these days...anyway, I did some research on yelp and came across Gary and Wireless Options. He kept me in the loop at all times and updated me with pictures of the progress he was making. Every single bit of glass had to be removed. The end result was better than I was expecting and we got the repairs done ahead of schedule. It was a wonderful experience that was even better because I knew it was a local, family owned business. Stop by his shop if you have mobile repair needs. Gary will sort you out. read more

When your kid smashes your device screen, come here for a quick fix! My iPad screen recently cracked all over after my kid stood on it. Not only was the screen broken but the tablet's touch response was messed up too. I received a great quote from Gary and dropped it off. Gary had it good as new in a couple hours! Gary is so friendly and responsive. He even gave me a recommendation for a case to use to prevent further mishaps! Will definitely return if any other mishaps with my devices. read more

Gary was great! Very quick with his replies, had us order the right screen replacement and was ready to do the work as soon as it arrived--he even picked it up and delivered when it was done. iPad is working perfectly. read more

Replaced screen on iPhone 11. Super quick and easy. Great service to have in the area.

Quick response to text inquiry, responded with technical detail and estimated prices. Recommended.

I called because I had a ridiculous phone accident. Gary immediately picked up, listened, diagnosed what was wrong, and told me how to fix it myself. The solution wasn't intuitive but it worked. I didn't even need to bring the phone in, and he helped me free of charge. I've used him in the past to fix another phone and the experience was equally as good. I'd highly recommend using Wireless Options and will always contact them with my phone issues. Gary is quick and honest. I'd trust him to be helpful and careful in any situation. read more

The mic on my iPhone 8+ was kaput. Apple store "genius" said my phone couldn't be fixed. Gary gave me a quote that day. I took the phone to him today. New mic/speaker/power input, plus a new battery. Got it back in two hours (hey, take a nap!). Very reasonable, and saved me from having to buy a new phone. Thanks Gary! read more

Gary is an absolute delight!!! If you are evaluating places to go for phone screen repair, just stop and go here. Seriously. I read the reviews and thought people might be a bit over enthusiastic about this place and the service but they were 100% correct. Exceptional work, fast, affordable and done by one of the nicest people you will ever meet. Wish I could give Gary 6 stars! read more

I reached out to Gary and got some fantastic input, several kind offers of ways he was willing to go out of his way to help me, and he even suggested ways I could save money on the fix I needed. Would definitely recommend him - seemed like a guy with a lot of integrity (and an adorable-sounding kiddo in the background no less!). ;) read more

The owner is such a nice guy and very responsive via text! If I ever have any issues with my phone I'm definitely coming back here!

I had to come to terms eventually that the good ol' tape-and-ignore method that I'd been using for my cracked phone screen would no longer work. Not after I'd slipped on a rainy day and smashed my phone so badly that parts of it looked nearly opaque; it was shattered into that many pieces. At some point it was time to stop neglecting it. Wireless Options have two locations: one in Oakland, and one in Albany. I noticed someone who left a poor rating saying "no one was there when I got to the store" -- but it's good to always try to reach out for a consult first in these situations. I'd want to know if the problem is fixable and what the quote would be, as well as give the people doing the repairs a heads up as to what to expect/what materials they need before I show up. Gary, the owner, is super responsive via text. I reached out via the form on his website first, but got nervous since I really need a working phone for my job. So I called him soon afterwards, and had a chat where he asked for my phone model and the issues, was immediately able to reassure me that the issue is fixable, and helped me navigate which exact model my phone might be. I got my phone off the Verizon website, and it turns out it's a little vague about what the specific model numbers are. Gary covered all bases and sent me two Amazon links to two possible screens, within my conservative budget. It was easy enough to return the incorrect screen after we figured out my phone's model! So I ordered and was on my way to Wireless Options in Albany within the week. It's a small shop with a table outside showing off a lot of examples of the cracked screens that Gary and his assistant, Andreas, have fixed... many screens that were removed and replaced! Andreas was running the shop on the day that I came in. He gave it a quick look over and let me know to be back within a little over and hour... done. But when I came back, my worst fear was realised: I was not getting a fixed phone back. In fact, the phone battery had burst into flames! I was horrified, because there must have been some damage to the rest of the phone -- the battery had started smouldering inside it, after all! But it turned out Andreas' quick thinking had saved my phone. He had been fixing the phone, got the new screen working, and could've moved on... but he noticed the smouldering and quickly removed the battery from the phone. Good thing, too, because he handed me the smoky remains of my battery. It was in ashes and peeling apart like paper. Incredible reflexes! At this point, Andreas had a quick call with Gary and they determined that they would buy me a new battery and replace it. So I went on my way, hoping to get my phone back in the following few days. What follows next is not Gary and Andreas' fault. It's a testament of how well they stuck through with me. They had ordered the new battery from Amazon, but around this time Omicron was at its peak. For a few weeks, delivery services were losing packages and delivering late throughout the whole country! Gary kept me up to date and we saw that one day the battery's tracking had just stopped. He re-ordered swiftly. Shortly afterwards, I dropped by and met Gary. He explained honestly that the tool that was used to pry the phone open was metal instead of the plastic, which they usually use. It had scratched the battery! Gary told me that only the labour fee would be necessary, since they'd used the wrong tool. Honestly, I believe that it was the seller's mistake for providing an inappropriate tool as part of the repair kit! But Gary's willingness to tell me and to cover the battery cost was just proof that he's operating a great and genuine business. So I went on my way... a few days later, I'd noticed light coming through the slit between the screen and the screen frame in my phone. But the phone still operated well, so I shrugged it off. I popped it in a case and went on my way. But after a few months, I dropped the phone and the screen popped right out! I wasn't surprised... it's what's expected for a $40 screen and repair kit. It was time for another visit. I re-ordered the screen, resolving to just get it working so I could transfer the data, and then I'd order a new phone. It seemed about time. Again, Andreas repaired my phone. This time, it was ready to pick up 40 min later. I'd explained the issues with the light shining through the cracks when I dropped it off, and Andreas told me upon returning the phone that it would help to put the phone under a heavy book for a day to set the glue. It has been functioning perfectly since! I now don't see the need to get a new phone anytime soon. Gary charges great prices; the two repairs + the cost of the two screens is less than a new phone. Given it's working like it's not long out of the box, this is a fantastic deal! Thank you, Gary and Andreas! They are honest, affordable, and do great work. If my phone had another problem, I'm going straight to Wireless Options! read more

Gary did a charger replacement for me and even though there was a hiccup along the way he stuck with it and got it done. Super nice guy, very skilled and very responsive. Couldn't recommend him more highly. read more

Awesome guy. My phone wasn't charging. He answered the call at 630 pm and asked me to bring it in. He cleaned it out and it started working right away. Highly recommend. Very sweet family too. read more

I seriously can't thank these guys enough for the time and headache they saved me. A year ago my phone cracked in a way that left half of the screen completely unresponsive. This meant that I couldn't unlock my phone with passcode or Face ID, and thus couldn't get into my phone to back it up. The Apple store here in berkeley quoted me 350$ for the screen repair, told me I might lose all my data if I let them fix it, and referred me to a "data recovery" specialist who (I'm not kidding) said it would be over $1,000 to recover my data. For those keeping track, thats minimum $1,350 I would've spent on fixing my phone and keeping my data if I went through Apple. As a college student I absolutely don't have that money, but i tried saving for Apples data recovery partner anyways because the past 6 years of my life (including evidence of a crime committed against me that I needed in order to make a police report) would've been gone if I just let Apple fix my screen and wipe my data. Enter Gary and Wireless Options- for $150 he came out to my house, fixed my phone in about an hour (I'm talking screen, haptics, Face ID all working right), all while reassuring me that my data would be totally safe. And it was! I seriously can't recommend these guys enough!! He was quick to respond and set up a time that worked for both of us, and was nothing but kind and professional in his communications with me. Thank y'all times a million, if I ever need another phone repair I know who I'm calling :). read more