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uBreakiFix by Asurion

2.8 (18 reviews)
Closed • 10:00 am - 7:00 pm
Updated 2 months ago

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Services - uBreakiFix by Asurion

Device support or repair

Mobile phone support

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My attempted repair.
Mike C.

Though I wasn't expecting my Pixel 6 to blackout on me while streaming mass on a Sunday morning, I was glad a Google chat person referred me to this company to repair my phone. All three Bay Area places mentioned required me to drive across bridge to access and, with traffic being what it is here, I did not want to do this. A couple days later, I packed my phone in a priority mail box and sent it here. Thursday afternoon, Dan called me to confirm receipt of it. He instructed me to go online to their store location and file a claim so that there is a corresponding claim number to reference my phone. Later that day, I got a text that my phone was entered into their system and they would start the process. After speaking on the phone about the events leading up to this (I typed a detailed chronology which I inserted with my phone), Dan explained that they would be doing a diagnostic to figure out what is wrong. A day later, Dan was optimistic that it was a battery issue and told me that he would update me after they do further tests. Optimistically, I hoped that my phone was phone and that they would be mailing my phone back after accepting my credit card payment by phone. Then, things took a turn Saturday morning. Dan told me that, after replacing the battery, the phone continued to act as it did on the previous fateful Sunday morning. His prognosis was that the motherboard was fried. Luckily, I ordered a replacement phone that just arrived. Thank you, Dan, for your efforts to repair my phone. Knock wood, hopefully I won't be speaking with you in the near future.

screen protector peeling off after just 9 days.

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2 months ago

Fast and efficiently phone parts swap. Even though the Plaza suffered intermittent power outage. Highly recommend this locatio!

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20 days ago

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11 days ago

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1 year ago

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4 months ago

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9 months ago

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3 months ago

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6 months ago

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4 months ago

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4 months ago

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5 months ago

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11 months ago

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6 months ago

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10 months ago

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7 months ago

I get why they have 2.5 stars. I feel like they tried to use my warranty claim on Xbox to bait and switch. Buyer be ware

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8 months ago

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7 months ago

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11 months ago

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We Drive 2 U IPhone Android & iPad Repair - Cracked iPad before fix

We Drive 2 U IPhone Android & iPad Repair

(113 reviews)

Pacific Heights

Called a few places and this business had the best price, but all are quite comparable. The best…read morepart was that Tor arrived in like less than 5 minutes because he happened to be down the street. My phone screen was fixed in probably 10 mins. He also pointed out some things wrong with my previous screen replacement. He was really quick and seemed like a good, interesting guy to chat with. Thanks Tor! I'll definitely recommend you to others and come back next time I need something! This was the most convenient phone repair service experience I've ever had!

Idiot owner, called me 5 times to clarify same thing, bad communication and terribly high prices…read more Do not recommend! Went with another service for $30 less and 0 BS (mobile fix). Check attached for response to Yelp review Edit: reply is full of lies and damage control. Confirmed once to make sure battery was OEM (check screenshots for full conversation) and was polite over the phone until owner started verbally harassing me. Hung up after realizing they weren't going to do the service after scheduling an appointment for today at 12 (which they backed out on for no reason.) confirmed I didn't care if battery was OEM or not, and was just curious. More information: I only confirmed with this business that it was a battery replacement because they initially had forgotten the service I had requested (battery replacement, and they texted me asking if I wanted a "screen replacement", lol...). Also the people I talked to on the phone had initially quoted me for 115 pre-tax for the replacement, but when I spoke to them yesterday, owner tried to pull a fast one and quoted me for 125 (hence my confirming the price as well). After refusing to pay this price he went back to his initially quoted 115. Not a big deal, but it's funny that they tried changing an agreed upon price last second, lol. Scummy business practice honestly, and their replies and comments speak for themselves. Just shady people trying to scam customers. Save your time and money and pick another business! happy holidays!

uBreakiFix by Asurion - cellphoneaccessories - Updated May 2026

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