I took my Dad to Gadget World to look for a new phone case for his old iPhone XR, and also to ask about the cost of replacing what we thought was a cracked screen on his phone. After very patiently helping my 94-year old Dad select a new phone case, Az checked out the phone, and we were very relieved to learn that it was only the glass screen protector that was cracked. Az replaced the cracked screen protector with a new tempered glass one, and put on the new phone case. My Dad was very happy because his phone looked brand new again! The price for everything was incredibly cheap - compared to others, and especially the Apple Store! - and Az even gave my Dad a discount because it was an older phone. Truly the best experience ever, and it only took 20 minutes! Az, you deserve more than 5 stars!!! read more

Not the best place. My phone back screen was cracked so I came here to get it replaced. It was about $200 to get the screen changed. I got it changed and came back a few days later because I dropped it. I didn't even drop it that hard and the screen still managed to crack. I had to pay again to get it replaced. When I received the phone back, they cracked my camera lens.... I confronted them and they said they didn't do that. Thankfully I took pictures prior to the service and I showed him that it wasn't cracked when I dropped it off. They eventually replaced it for free but didn't even own up to their mistake and got petty. Few months past and the screen cracked even worse. I know I shouldn't be dropping my phone but it happens. At the same time, I shouldn't have to be paying so much money for bad quality. I wouldn't come here again... read more

DO NOT GO HERE! I wish I knew what I knew now. The workers here do not know what they are doing. I brought my phone to get the battery replaced, but once I came back to pick up my phone, my screen stopped working. Thinking they would honor there agreement, I had them replace the screen too, only to then find that they broke my ear piece. Worst store ever, had to go to a different shop to get everything fixed and these guys will not admit guilt or refund my money. Go here at your own risk! read more

Went in with a Ipad that was not charging and the girl assisted me asap and later found out it was the cable. Very helpful

Came here for repairs on my iPad screen and my mobile phone and initially I was confused as the repair kiosk where I have previously been to was empty and vacated by the previous tenant. After inquiring around, I learned that Gadget Repair aka Gadget World (which has a kiosk near the main entrance also had their own shop directly across from the Shoe Palace. Upon entering I met Aktilek and his brother who were busy with customers waiting for their repairs to be completed. After showing him what needed to be done, he informed me that the repair for my iPad screen would take longer to do since the removal process of the screen is more complicated than fixing a mobile phone which normally takes 30-45 mins. Atilek replaced my phone screen that same day and I picked up my iPad the next day. Great service all around and enjoyed him helping out and explaining the repair process on my iPad. Highly recommend this shop as they do repairs and sell parts for mobile devices. read more

Gadget World - Electronics Repair Near Me - San Francisco, California

My daughter broke her iPad screen during her spring break in April. She was using the iPad with the cracked screen for over a month with no bright lights on the screen or charging issues. The only issue she experienced was a cracked screen. Brought the iPad here to replace a cracked screen. First time I picked it up they didn't even check it to see if it was working and just handed it back to me. Screen was not sensitive to touch. There was no apparent bright light in the corner or charging issues first time I came to pick it up. I told them that it's not working. They told me they're going to open it up to check the connectors. I'm surprised they sent me off with a screen that wasn't working and they did no quality control. I pick up the ipad the next day. Was told screen is working but there could be charging issues or led issues. I saw a bright light in one corner of the ipad and the battery was on low battery mode and turning off. They proposed to fix it at additional cost. I told him the only issue when I left the other day was the cracked screen. My daughter used the iPad for over a month cracked and it was charging properly and no bright light in the corner. I said no to further repairs and I take it home to discuss with my family. We decided we need a refund, trash the ipad, and buy a new one with the repair $. I go in the next day with my husband and daughter. This time the manager is there and I ask for a refund. I'm doing the talking and explaining the ipad had no light in the corner or battery issues before we came in. First time I tried to pick up the iPad the screen was not working. Surprised there was no simple test done just by one swipe of the finger. I kept getting interrupted telling me I don't know how it works since they don't touch the led or battery when repairing the screen so they couldn't possibly have damaged the iPad and the impact of the drop must have been very hard. I was raising my voice a bit because I wanted to finish talking. I explained the ipad had been used cracked for 1-2 months with no charging issues or light in the corner issues and this only happened after the repair and right now it's unusable so I'd like a refund. They repeated again same thing about not touching inside of iPad. My husband steps in and things become heated. He did use the f word and the word scamming as both of us know that the ipad had no battery issues or led issues since all 3 of us had used the iPad in the over 1 month when it was cracked. While my husband did use some foul language and the guy told us it was a disgrace he used that in front of my daughter they started using f word multiple times at us and things became very heated. They said no to refund and finally I said you can have your screen back if you give me a refund and they agreed. Things were not very calm after that and it seemed we may get into another argument. I finally just said let's step outside. The employee was like you want us to step outside which I think they thought meant fight. I said I meant the 3 of us step outside meaning my husband, child, and myself which we did while waiting for the screen to be removed. When it was done the employee called me inside and showed me what he meant by they didn't touch the battery or led light. I just said thanks and left. They did open the ipad I was told to look at the connectors so it could have been damaged then or because the screen was not working when they replaced it could have put further impact on the led light & battery. I think they would have happier customers if: 1) they took a look at the item they are fixing first and assess any other issues the item may have and inform the customer. Customer less likely to blame them on damages if they point it out before repairs. 2) did some quality control and test if the item is working properly before giving the item back to the customer and if that point notice there are issues such as led not working properly or battery not charging let the customer know 3) not point out items that need repair when it's obvious to even the customer. If it was truly broken beforehand they had 2 opportunities point out that it was broken and would be believed. Very unprofessional. read more

So they couldn't fix phone, because they didn't put it together properly and damaged the audio board. I spent 25 dollars for a another new cable and audio board and repaired it myself. They charged me 25 for the new cable and board they broke. See pic for damage contact on board. At least they opened the phone and didn't damage anything else I suppose... read more

Gadget World - Broken contact - Electronics Repair Near Me - San Francisco, California

Came in with a cracked screen. Left with a new screen that makes the phone look like new.

Gadget world has about the best selection of mobile phone mount devices I have ever seen. I also love the fact that they have most of their mobile phone mount devices out on display for you to see, touch, and try out. From what I can tell, the devices seem to be relatively good quality. The tripod selfie stick is out on display and seems sturdy and somewhat stable. I didn't purchase anything today, but will update my review after I do. read more

Picture says it all. Before and after. They charge me $270 for this. The manager / owner keep asking what's my expectations for the fix. Of course replace and cracked screen and return the ipad in its original condition. The screen is not fully fixed and now the ipad is bent also. Who in the world would expect a bent ipad as their service, if you cannot fix the screen without bending the ipad, then maybe call the customer and ask if that's ok before fixing? read more

Gadget World - Before - Electronics Repair Near Me - San Francisco, California

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Fixed my iPhone screen protector fast and professionally for $25. Pretty competitive I thought. They have what looks like a huge inventory of cases and other phone stuff. I would come back. read more

Trash. Waste of time . You're better off getting your phone replaced by Apple or your carrier because this doesn't work well using third party providers. I came in last night and paid 140 to get my back glass fixed on my phone , less than 24 hours later it's broken again. I went into the store to see if they would help me since it's been less than a day. The worker mentioned that I may have dropped it or broke it on purpose.... asked me why im crying ... even though it's simply unfair. The products are cheap and it shows , the phone literally cracked on its own less than a day later. Do not shop here they only want your money. In response to the business owners comment below. I bought a case from you along with getting my phone fixed... how does a phone break with a case on it??? read more

SCAM...SCAM...SCAM!! If I could give them 0 stars I would!! I bought a case cover there and the salesman told me it was equivalent to the Otter Box. I ended up taking my phone to Apple store today (after the screen broke) and the "manager" of Gadget World refused to refund me!! They can't guarantee their products, but they will lie thru their teeth to sell that shit! Don't waste your money at this place like I did!! There is another kiosk 10 feet away that has better more protective phone cases!!! read more

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i had to change my screen protection and i went to this location didn't even took 5 mins. quick service. recommended read more

Gadget World - screen protectin - Electronics Repair Near Me - San Francisco, California

I've been coming here for years. Every phone I have had, received a screen protector. The people that work here are extremely nice. During this time of covid-19, they are open for business. If you can, give them some business. We need to support these small businesses. They know their stuff. read more

I was in need to repair my iPhone 12 Pro screen, it got a green line on the left side of the screen, and it cant turn on sometimes after I accidentally dropped it. I was in need to get it fixed, and Apple store took long time and more expensive to do, so I decided to bring it in to Gadget World. The staff was really nice and helpful, and offered me a great price, and fixed it for me with 30 minutes. It works like brand new now. I am very pleased with the services. I will come again if I have any cell phone needs. read more

Honest workers here. Got my charging port replaced and after that my microphone was having an issue. I told the guys what happened and they took accountability and made an additional repair for free no fuss. Highly recommend and would not hesitate to come back! read more

Excelente service, reasonable price, They repaired my iPhone was 4 times cheaper than Apple Store read more

My wife went went here to buy a case for her new iPhone. She found one for $24 that would be $12 on Amazon... she was ok with that. However, in the process there was a $24 screen protector installed on the phone that she reported was not explained/priced. She left only to realized later that $48 was charged for the $12 case and $2-3 protector (Amazon prices). When she returned to complain, she was told that the screen protector was non-returnable. Long-story short, she is not someone who frequents "technology" stores and afterward felt that the sales rep was not honest. She will not return and wanted to report her experience. read more

Bad business. They do not post prices on anything, and the experience feels like a flea market. Changing prices, better deal for cash payment, etc. I don't recommend this store....stick with Apple or other professional retailers. read more

A++ Seller/Service provider. All of these negative reviews are just coming from angry birds. Brought in my iPhone X and had it protected by a fantastic quality screen. For example, I dropped it onto the sidewalk and the screen + case protected my phone so well. HIGHLY RECOMMEND!!!! read more

How nice they are when installing your screen protector, but don't try and return any of their cheaply made, unreliable products. They will blame YOU for not using it correctly. Better to buy from Amazon who will return an item that does not work. Gadget World - if you have a no return policy, you should say so. I will never buy from you again. read more

My iphone lense broke. Apple Store quoted $600+ for glass replacement. Gadget Repair in Stonestown fixed the issue for less than $50 in 30 minutes. Great deal and excellent service! read more

This is a kiosk located strategically by the Apple store at the mall. Just footsteps away. I purchased a protective shield for my iPad2 last week. The sales person can also apply it for you for a nominal fee of $2.00. He meticulously cleaned my iPad, eliminated the dust particles, and applied the shield. I was given the final inspection. Sure I went to the wrong kiosk. I meant to get the invisible shield at the other kiosk by Apple, but no matter. This protective shield works. They have a good inventory of iPhone covers too. read more

Do not get your phone repaired here. My phone worked fine but needed a new charging port. When they replaced it, it won't stay on anyone and keeps restarting. This did not happen before and they did not offer to give a refund. Now I need a whole new phone. read more

This place is my go to place for all my phone accessories(cases, screen protectors, chargers) I love how quick, efficient and friendly their customer service is. It takes them a second to thoroughly apply a brand new screen protector on your phone or laptop. So If you are looking for quality stuff for your phone, I'd definitely recommend to check this store out! read more

Lots of accessories but the clerk seems not able to introduce the difference of them. It's pity.

I highly recommend taking your broken phone to this store! I brought my phone with a totally broken screen also was bent on the corner, the guy explained me everything that he was gonna do to my phone, he fixed the screen and also fixed the bent for no extra charge. They're very professional and friendly also the price was pretty affordable. read more

One of the good things is that you can find accessories that you need for your phone. I purchased a screen protector for my phone. 1 week later it came off. The adhesive was.not good. I went back to the store to tell them what happened. I was told that they did not have anymore in stock and that they would order more. They took down my name and phone number to notify me when the new screen protectors arrive. They told me that they would sit one aside for me and I wouldn't have to pay for it. It would be an even exchange. I never received a call. I called the store to see if they had arrived and the phone always went straight to voice-mail. I went back to visit the store and they told me all the screen protectors for my phone had been sold. I was very upset. They offered me a phone case. That still isn't what I wanted. What I wanted was a screen protector. This was my first experience with this store. It isn't a bad place but they should atleast give you your money back or replace a product if their products are not good like the adhesive coming off of my screen protector . read more

The staff of this place went out of their way to accommodate me and make sure I had a positive experience. I purchased a phone case and was told that there is a no return policy (especially during COVID which is understandable). I bough a real cool case, everything I wanted. Unfortunately, I switched carriers and got a new phone a couple days later (bad planning on my part, I know). Phone cases aren't cheap, and I now had one that I couldn't use, and needed another one. I went back to Gadget World to buy another case, knowing the other one was useless. As I was telling the cashier "Becky" the story, she asked to see the other case. I explained that thinking it was not possible to exchange the it, I hadn't brought it with me. She said she would talk to the owner to see if there wasn't something she could do, and told me to come back when I could. Excited I came back the next day with the old case, and Becky informed me that the owner would be happy to take the case back and he could give me store credit for the full amount. I thought that the amount of effort she put in to helping me was above and beyond. I bought a real cool new case for my phone on store credit, and then bought some real cool bluetooth earbuds made by Baesus. Becky was so kind and thoughtful, and so was her boss for understanding. I recommend this place for great merchandise and even better people running the place! read more

I`ve been using my phone for 3 years now and I keep coming back here to get my phone case & screen protector replaced. They have a pretty big assortment of nice and protective cases for almost any modern phone, as well as screen protectors. They also install/replace a screen protector very fast and professional. Would recommend this place if you need a nice change for your gadget for a reasonable price. read more

Worst customer service I have ever experienced. This store has a hidden no return, no exchange and no complimentary service policy. Not recommend to have anyone to buy their products. It brakes the next day. Unreliable products. read more

Crooks! Bought screen protector and broke on the same day. No mercy! Still have to pay for the new one all over again... What a treatment! read more

I came here to get a case for my new iPad 4th generation and left with a case very similar to the magazine jacket by incase. When I got home, I realized the only thing I did not like was that, unlike the incase magazine jacket, this case didn't have the little black bars on the back to support it. Therefore, the iPad easily tips over when you press the screen with a bit of pressure. However, what drew me to this case to begin with was the fact that it had ZERO names on it, like iHome, incase, or like any of those other 3rd party manufacturers. Being that I had bought an Apple TV and it came with cool white Apple stickers, I envisioned how I would customize it. That's a huge plus about Gadget World products, customization to personal likings. Anyway, I went back to try and return the case even though I knew Gadget World had a no return policy. The really tall guy working there was very polite in finding me a case that I liked so he gladly exchanged it. I walked away satisfied with a case a lot nicer and a lot more sturdier than the first one, which was my main concern, sturdiness. Bottom line is, if Apple made the smart case in black, I would've got it, but since they don't, I went for this one because of the option to customize it to my likings. Sure, they don't accept returns, but they're cool when it comes to exchanges within 7 days. At the end of the day, if you are picky like me and don't like your products to read iHome, incase, etc. on your iPad case, then this is the place to go since you can customize it. I am very happy with my case which has an opening on the back so the Apple logo shows. Furthermore, I placed my own Apple sticker on the front cover. Awesome! Thanks Gadget World! read more

Very efficient service, fast and reliable. The personnel is very helpful, they can help you apply screen protectors and it just takes them few seconds, the job done is amazing. I ordered screen protectors online and tried to put it on myself for my iPhone but ended up wasting my time and money. They took care of everything and cleaned my phone as well. read more

Horrible customer service and very expensive. I bought a phone case for $27 and wanted to return it bc i didn't like the color. I went back after like 5 minutes and they didn't let me return ! The dude there had a horrible attitude and told me to never go back there again. I do no recommend this place to anyone. (I went to the stonestown one) read more

I was so glad I was able to find this place!! I had just recently purchased my new iPhone from the apple store in the mall. I honestly was not trying to purchase a case there and I was able to stumble upon this place in the mall. I can just say thank you to the people who helped me!!! They were so patient with me I'm finding the perfect case for my phone, not only that they even offered to help me out and put on a screen protector. I will definitely come back!! read more

How to take back 10$ for counterfeit garbage at "Gadget World" in Stonestown Galleria. I get screen protector for iPhone XmaX from this family owned junkyard, and see it's obviously unfit. Owner shows his incompetence, telling me that he can bring me right screen, but with a smaller size, where not all screen will be covered. I told him back that Apple store sell the right size screen protectors, they are more expensive but at least they fit for iPhones and not makes 1400$ device looks ugly. I ask owner to refund and he is rejecting telling that he sell me the right screen protector which cannot be refunded. I start to record video of this place and I was really angry. I tell for other customers who looks for garbage in shelf's don't buy anything there, because it was a third time for me when I bought something there and never get refund when see it was bad quality or simply unfit. Before it was the same not expensive things and I am not was aware, but 3 times is enough. I decided to never buy anything there again and get my 10$ back at this time. Owner gave my 10$ dollars back after the 15 minutes of arguing and confrontation. But his mistake was he told me: "choke"! When returning this money. If he said normally:" yes, this is not fit, sorry and here is your refund", I will never put this video on YouTube and will not try to make rip-off report and take a public attention. I think this will prevent a lot of people from buying anything there and I wish it's business owner will start to find quality cases and tempered glass and learn more about things he sold there. It's required to know something before the start any business. https://youtu.be/3W9VAv2PJmg read more

I go here when I need a case. They have good selection of nice cases. A lot to choose from. Customer service is perfect, they listen to you and will help to find a good fit for a reasonable price. I recommend them to everyone I know read more

This place has variety of phone and tablet case. I come every time when I or my family need case or screen protector because they have many different designs and options for cases. The personal here very helpful, and they always help me to install or replace screen protector for my devices. read more