The person needs to answer and respond to the texts. Electronics are precious so learn to maintain and maintenance them. Advice get softcases for laptops/ computers/ and electronics. Always transfer ur data and files onto Micro SD cards tape it down and save the cards in a case. Don't put ur electronics in direct sun lites use flash lites to see the issues. Use a coffee table to avoid spills spilling liquids. read more

I called for a quote to replace the battery for a mobile phone. Gave me a reasonable price. I had to provide a deposit before the battery was ordered. It took two days to arrive and I brought my phone in. It took about 30 mins (included time to charge up the battery). They provide a year warranty. I'm happy with their service and thrilled not to have to buy a new phone. read more

A sincere thank you to Evan at Mobile Fix for his outstanding service in repairing my laptop's fan. He showed me the issue and clearly explained and demonstrated it to me. He ordered the fan, which arrived within seven days, and was able to fix the problem within a couple of hours while also assisting walk-ins. During the wait for the fan to come, I was able to take my laptop home to use if needed, although Evan advised that I limit usage to no more than 30 minutes at a time to prevent overheating and use it only for essential tasks. Additionally, Evan is a conscientious person. I left a gift that I received from my nephew at his store. While Evan was away for the weekend, he coordinated with his mom and me to ensure I could pick it back up. Lastly, the recommendation for Mobile Fix came from a Costco Warranty Support person who, based on his review of about 10 businesses on Yelp, ranked Mobile Fix highest for three reasons: 1. Business longevity, 2. Hundreds (not fewer than that) of reviews (positive), and 3. The absence of paying for positive reviews in exchange for a discount. read more

No need to buy a new thousand plus dollar phone. Bring the current one to get fixed. Most repairs land somewhere under $200, depending on severity. I've taken my phone and my son's phone to get repairs here. They do a wonderful job that lasts a long time. Call to schedule a visit in advance or walk in. read more

Mobile Fix Computer & Wireless Repair Service is the best. My Samsung wireless mobile phone screen froze with overlapping windows. Evan Poon (Phone Repair & Unlock Specualist) quickly analyzed the malfunction and explained what he thought the problem was (a glitch in the operating system). He was able to quickly fix the problem for a most fair and acceptable price. Mr. Poon is a knowledgeable professional who provides excellent personal service. I highly recommend Mobile Fix Computer & Wireless Repair Services should one experience a problem with their mobile phone. read more

These are good people. The guy who fixes things? Honest and able. Very delighted to find this place and trust them with our electronics!

Store hours say open until 6 pm but, on arrival at 3:15, the store is closed as "the manager is out". Understand it's tough to be a small business owner but make sure you call first before making the trek over. read more

Ever wondered what the exact opposite of an Apple store is? If you're able, walk into MOBILE FIX for that experience. MOBILE FIX appears large enough to accommodate a restaurant the size of many others along Irving Street but the space is filled to capacity. So filled in fact that they can accommodate only 1 customer at a time. When that customer leaves, step inside to an absolute assault on the senses: * a dog; * a child playing computer games; * the electronic sounds of those computer games; * a grandparent of the child; * a parent of the child; and * stacks and piles of phones and computer equipment destined for the scrap heap. It's some weird sort of poetry this place, and were it not for the incredible friendliness and chatty nature of the owner I probably wouldn't have gotten such a kick out of it. But friendly and chatty he is and so I did. With a cracked phone screen requiring repair, the owner quoted me a price and told me how quickly he could get it done. I agreed before he told me it was "cash only" but the time it took for the repair was almost the same length of time it took for me to walk to a nearby ATM. When I returned I had to wait outside until another customer exited. My phone was fixed and the owner told me a few other things - about my phone's battery - that might be useful to know while assuring me he could resolve those issues when/if they become a problem. You don't find businesses like this anymore, a true family store that looks and feels like, uh, somebody's house. Or maybe somebody's garage. I liked supporting MOBILE FIX and encourage you to give them a try. It's no Apple store and I mean that in the best way possible. read more

Great guys. Great work and reasonable service fees for Apple repairs. Highly recommend

They were really quick to fix the camera lens for my iPhone. If you call ahead, they'll let you know what time is best to come. I feel like the pricing is standard- but it is cash only. read more

Very honest!! Great communication! Would definitely come back for service. Have been here once before and again excellent service!

HAS CUSTOMER'S BEST INTEREST IN MIND, HONEST, and EXCEPTIONAL SERVICE!!! My 4 year old Pixel 3 suddenly went black screen and I went in for a battery change, because I know phone batteries only last 2-3 years and this one never had a battery change. Evin quoted me a highly competative/AFFORDABLE price for the battery replacement but before proceeding with a repair explained he ought do a quick prognostic on the phone (which he did free for me), to make sure the battery really was the problem and, so, it turns out, the screen and not battery was the issue. Screen replacement parts for Pixel 3 are relatively expensive so he advised I proceed with getting a new phone and not repairing. Evin was also warm and friendly, and the shop was nice and clean + has some pretty things to look at as well as other little pleasant features. The next time I have any other phone issue, I am going right here. I am a San Francisco native of 5+ years and give my top recommendation to the MOBILE FIX Team read more

Had my phone fixed here on 2/24/25 (charging port died). Port died again on 6/9/25. Only 3 month warranty. Use at your own risk.

I went here to fix my charging port on my phone. it's a great family owned business in business for 20+ years . Honest people nice neighborhood trustworthy. My service was done in one hour when parts are not available elsewhere. read more

My mother-in-law spilled a glass of milk on my new M1 Powerbook and shorted it out. I'm fairly hardware savvy and have replaced my own batteries and fan on my old Macbooks. But with the new M1 Powerbook, Apple really made them crazy complicated. I called up MOBILEFIX and David told me to come in immediately. I pad a $165 deposit/diagnostic which may not sound cheap. But in San Francisco for highly skilled technical labor that's fair. I called him 24hrs later to check up on my Macbook and he told me they took it apart and found more fluid in the case. They flushed it out with electrical cleaning solvent and heat dried it up overnight. He texted me photos of the components. When liquids get into the internals I knew what parts could be damaged but I kept that to myself. David went through the tests that they performed and his diagnosis matched my own findings. He gave me a quote for replacing the screen and heatsink and told me he wouldn't be able to fully test the logic board until those were replaced. I thought it was fair and paid him up front to order the parts. It ended up costing me about $500. But he got my Macbook up and running without having to wipe the HD. A similar repair at the Apple Store would have cost double that (I talked to Apple Care). A less reputable or skilled repair shop would have told you there were more parts needing replacing and would try to upcharge you. But David said let's try the cheapest part first and see if that fixes it and it did. Two things you should know: 1: The store is very cluttered and looks like my aunt's garage. The Apple Store it is not. But the work they do is top notch and I appreciate the lack of B.S. Years ago I brought my old HTC phone to this shop to get a quote on having the battery replaced but he flat-out told me not to; it would be cheaper to buy a new phone at T-Mobile. How many repair shops talk you OUT of getting a repair because it would be too expensive?! 2: David speaks in a fast, clipped staccato with a Chinese accent. Don't mistake this for "Salesman Fast-talking". If you don't understand what he said or the technical details are too much, just ask him to repeat it again slowly. He's not trying to trick you, he's just a little ADHD. Anybody who's worked around software engineers or hardware geeks knows what I'm talking about. read more

MOBILE FIX iPhone iPad Computer Macbook Repair - Electronics Repair Near Me - San Francisco, California

Evan was super friendly! My friend Theresa referred me. My phone fell on the floor and 3/4 of the screen was black. I called Evan and he was able to fix my screen the same day! I paid $175 as opposed to the $250 it would've cost at the Apple store or AT&T. He was able to fix my screen in under 25min. He also stayed in communication with me. That customer service will never happen at the Apple store or AT&T. I think it goes without saying I will definitely recommend and return if I need help with any electronic. Thank you so much! read more

MOBILE FIX iPhone iPad Computer Macbook Repair - 3/4 of the screen were black. - Electronics Repair Near Me - San Francisco, California

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Fantastic service. Have a black Galaxy S23 Ultra. My screen was covered in glue from a screen protector job gone bad. Called around and got quotes from $350 to $400. One place in South San Francisco ordered a new screen for me but sold it to someone else. Then, tried to convince me to install a screen for a beige or green phone (because they had these in stock) for $400. Um...no. Called Evan in the Sunset. He quoted between $199 (the lowest estimate) and $400 and explained the gap in price. No upselling. Turns out, he was able to remove the glue and polish my screen for a fraction of the price *and* installed my screen protector (I had a spare) for free. Looks brand new. Professional. Funny. Smart. Local. Great customer service. Absolutely the best. read more

Great service, was good at determining what service was needed and didn't try to upsell

Really really excellent experience getting my phone fixed here! I dropped my phone 1-2 weeks ago and completely destroyed the screen. It was unresponsive, vibrated occasionally. Totally panicked because I had none of my data backed up. I called around and found this shop, which was the closest one open the day I called and was able to walk in and get a quote for the phone fix immediately at what I believed to be an extremely reasonable cost. David, the front desk guy, laid out all of my options clearly and let me take all the time I needed to make an informed choice. He was also extremely helpful with giving advice on phone care, tricks to try to get my data out while waiting on ordering the needed part (unfortunately these did not work lol), and was prompt in responding to my texts. Extremely transparent and answered my many questions about what parts were broken. The shipping for the part was really slow, and actually took longer than the 3-4 days they originally estimated, but David was good about communicating ETA on part arrival and setting up time to come in and get it fixed throughout the week. In terms of time it took to get my phone fixed, they were also accurate. If they said to come back in 2 hours, I came back and it was ready in 2 hours. David also helped with generating an itemized receipt since I had warranty and was detail-oriented in getting all the information I needed correct, asking about the deductible, insured party, etc., all to ensure that I got all my money back. Unluckily, after I got the screen fixed, I realized that I also had messed up the volume buttons on the phone. I texted them again and they told me to come in the next day, where they fixed it for me in under an hour at no additional cost to me, explaining that it was okay since neither of us would have caught the issue given the black screen problem. Another thing I liked is that the shop is very trustworthy. They will not ask for your lockscreen passcode unless they absolutely need it for the repair. I didn't have to give it for my original screen repair. And instead of asking me to tell them the code for the volume button repair, they asked me to remove the lockscreen so they could test the hardware without needing my passcodes. Definitely come here if you have any tech issues! The shop is unassuming, small and looks crowded in a messy home garage sort of way, but the customer service is top notch. It's a family business that cares about providing a good experience for its customers. Would come back in the future for any issues I might have! read more

The service is excellent! The gentleman was courteous and very professional! Within an hour and a half, my Samsung Galaxy A11 phone was ready! The top and bottom covers had separated, after falling on the kitchen floor! Great value! They back their work! A wonderful experience! read more

Mobile Fix and Evan's work was amazing. I had him switch the logic boards between my two iPhones 12 Pro Max's and the turnaround was 2-3 hours. After picking them up and looking closely at seams as well as operation, it was flawless. The intended result of merging the all the known good parts between the two iPhone 12's was really a nearly brand new iPhone. Two thumbs up and five stars for Mobile Fix and Evan. read more

Speedy customer service, thorough diagnostics, and crystal clear consultation. I called in about my swollen Samsung S6 & S8 battery and they immediately picked up. Evan was the Samsung tech and he replaced my battery, which was ready for pick up within an hour. After a diagnoses on both phones, he found out my charger port was burnt from the swollen battery. I believe David was the front desk person -- excellent customer service. He was transparent and straight forward about the costs, expectations, and alternatives to fixing the screen on my S6. I highly recommend this store and would come back if I have an issue with any other device. read more

David was quick to respond and fixed the screen right away. Great overall experience!

Another fantastic experience with this company when I needed to replace my phone battery. I purchased a battery replacement kit for my Google Pixel 3 -- I was not able to do it myself. Not only did they use the battery I had already purchased, but they also presented me with all my options upfront. They were also ready to do the service immediately on a weekday evening, which was incredibly convenient. Since the battery replacement, my phone has been performing flawlessly. Their efficient and customer-oriented approach made a real difference. Highly recommended! read more

This place is extremely poor in customer service and electronic savvy. I brought my phone in for a simple fix, they said it was fixed. I took it home and it was worse than befor! I took it back and after I had paid $110 cash they said it was my fault and they refused to fix it and threatened me with calling the police! Never go here!! read more

I brought my MacBook Pro in to get the keyboard fixed after I spilled juice on it. I had broken a bunch of the butterfly hinges trying to fix the keyboard myself. They worked quickly to resolve the issue (within two days) and kept me in the loop every step of the way - great communication via text. I had some keys missing and instead of them trying to upsell me their keys, they asked if I happened to save those missing parts (which I did) and brought them in. My keyboard is completely functional and clean now except for the space bar being a bit awkward (but it works). Going here saved me a whole lot of money instead of taking it to the Apple Store or buying a new laptop! Service was a reasonable cost - $100. read more

David performed a repair on my Pixel 5 camera glass assembly which took more than 4 hours! It's a very involved processed, just look it up on Youtube. You have to take everything out of the case and put it back into the new back assembly. Highly recommend this place. He's got the expertise and the prices are better than the official Google shops. read more

MOBILE FIX iPhone iPad Computer Macbook Repair - This is the old back cover assembly that cracked. - Electronics Repair Near Me - San Francisco, California

I was told they'd happily refund me th overcharged amt of $16. I gave my Venmo & CashApp info, was told I'd be refunded that day (over 2wks ago). I messaged them a wk ago & still nothing. read more

My iPhone 13pro had cracks around the camera, then a few days later all of sudden cracks got really bad and small pieces of glass were coming out. Spoke with Evan and he quoted $150 to replace; I did a quick chat at Apple care and they indicated $599..yikes Evan replaced all the camera glass for $150 and under 2hrs. Very knowledgeable and even replace my screen protector for free. Highly recommend this place if unfortunately need to replace glass or something else for your phone. Thank you Evan! read more

I had a really poor experience with these guys in November 2020. Really unprofessional, tough to get a hold of, just a lot of wasted time and back-and-forth. Had to wait a few months to cool down to write this review without the use of profanity and to just reassess how I felt about the whole thing. I brought in an iPhone X with water damage in November 2020. They told me they could dip it in solution and dry it out, but couldn't guarantee it would work. I decided to gamble on it, I was comfortable with it. The gentleman told me he should have an answer for me next day by 5 PM. He even wrote down "tomorrow 5 PM on my receipt". I called them at 5:30 PM the next day, and didn't get an answer. So I just went down there to check up on it... and the same gentleman told me pointed at a template sheet of paper (same one he gave me) and told me "it says right there it won't be ready until the following day at 2 PM". Yea that's true, but you told me (and wrote down) 5 PM today... whatever. Next day, another gentleman (I believe Evan) texted me via my Google Voice number saying I had a few bad components but he could replace them for an additional fee. Said the front facing Face ID camera was busted and irreplaceable. He told me the price, I told him to go for it. Cool. Picked it up the next day and paid. They notably didn't give me a receipt, I just gave them cash for the price we'd discussed over text. About a week later, I started having additional problems and the screen stopped working. The contract I'd been given said the replaced parts would be warrantied for a period of time, so I dropped in. I dropped by and saw the same gentleman I'd seen two weeks prior. I asked him to take a look at the phone, and he said he wouldn't do it without a receipt. Now I'd seen this guy a couple weeks prior, multiple times. I also had text records showing that I'd discussed the process with Evan. I asked them if they kept copies of receipts. Absolutely shut me down and refused to even look at the phone. I left fuming. (I am POSITIVE I never received a second receipt from them.) I ended up texting Evan and mentioning it. He was pretty quick to say bring the phone in and he'd take a look at it to see what had failed. So I went back. As it turns out, the part that needed replacing was a piece that hadn't been replaced the first go-around and I needed a new LCD screen. Had to pay a bit more to replace it. I'm not especially upset that the LCD screen went out belatedly after their first fix. Stuff happens. I am upset that I had to jump through hoops, go through backchannels, and waste my time with multiple visits down there just to get them to take a look at it. They're a cash-only business and they apparently don't keep meaningful work records. I'll let you draw your own conclusions about what that might signify. I'll say my interactions with Evan were broadly positive. My interactions with the other guy broadly were not and the overall experience was terrible. I ended up paying just under $400 for a phone that still had some issues (besides the Face ID thing, recorded videos started developing a weird staticy noise). In retrospect, I would have been better off just paying $500 for a full replacement from the Apple store. I really wanted to support a small local business as this was just ahead of strengthening lockdown protocols, but I can't in good conscience recommend patronizing this business. This spot is about 10 minutes away from me and if I ever deal with phone issues again, I will go elsewhere. read more

This place is amazing. David and the whole Moblie Fix team are helpful, fair, and give solid advice. I dropped my iPhone and completely smashed my screen. Thankfully, I have insurance--David helped me navigate the whole process. They fixed my iPhone in record speed, for a very affable price and even threw in a screen cover for free! Their work is top notch, and I never got the impression they were trying to take advantage of me. I recommend them to all my friends and family when they have iPhone/CPU issues and I'll definitely be back if I have problems with my phone in the future! read more

These guys know what they're doing and they know how to service their customers. I found myself in need of phone repair services and couldn't wait for the next available appointment at the Genius Bar. I had no wait for my initial consultation and the problem with my phone's battery was diagnosed within a minute. I was given a time to return to pick up the phone after the repair was done. I arrived 10 minutes early and the phone was ready. The cost was more than fair and I am very pleased with the outcome. Love these tech guys and the cute doggy. I recommend you stop here before you get in line at the Apple Store. read more

Mobile Fix saved my phone and 4 years of lots and lots of data. My phone fell into a sink and I thought it was a goner for sure. But Evan, Evan's mom and his team did what they do and brought my phone back to life. They are very professional, efficient and kept me updated on everything. Very well-priced too. Thank you so much!! read more

If your phone is broken, and you need a diagnostic to be reimbursed by your insurance, David is great. He's responsive, knowledgeable, and professional. read more

So absolutely grateful to David and Evan for saving my Samsung Galaxy A 51 from a sudden and certain demise. Somehow, they revived it temporarily so I could use it while waiting for parts to arrive and, within a few days, they were able to completely overhaul it. While they worked their magic, I took a nice walk in Golden Gate Park, and a few hours later, my phone was working better than ever. I took it home in a new case with a crystal clear screen saver, so now it's like having a brand new phone---but with all the familiar settings and apps. Am thrilled to know about this family-run business in SF's Sunset neighborhood so I can recommend it to anyone who needs quality work done by smart, professional, and incredibly helpful specialists. What a great find! read more

I was in a panic, cried, made myself wrong for my wet Apple Air. I was certain there was nothing that could be done...wrong...thought it would cost me a fortune...wrong. Evan was my hero. I didn't know what he was going to do but trusted his word. It's good to be able to trust to be able to get my computer fixed, all my data back, and coached on my new computer. Thanks Evan for the old fashion service! My luck I found Mobile Fix! read more

Super helpful and great prices! Came here for iPhone battery and back screen replacement after Best Buy geek squad quoted me $400+ and weeks of waiting time. They charged me $275 here and had my phone fixed in two hours. They even gave me a free phone case and screen protector as I did not have either on the phone when I dropped it off. Would definitely come here again! read more

David and Evan were so helpful and knowledgable. I think it was David who had worked at Apple for 10 years prior, but I fully trusted him to fix my water damaged phone after going to Apple Store twice and being told my phone was not fixable. Even when my data wasn't backed on iCloud he perfectly got everything back onto my new phone. Would recommend to anyone who frequently destroys their phone lol. read more

David was extremely helpful in fixing my cracked iphone screen. He was really nice and fixed the phone with a half hour. He also gave me a lot of helpful information regarding iphones. I definitely recommend this place and working with David! read more

Edit to add: I received a lovely compliment from someone I'm sure has no relation to this business. I hope y'all are doing well. An OEM tech (which, by the way, no longer works), for the price, should still have been in a box and not handed to me loosely after 15 minutes while I read signs about tipping your dog. read more