Went in with a few questions and David was really helpful, friendly and knowledgeable. I ended up…read morepurchasing a new phone and new line. He took his time and answered all my questions.

February 6th afternoon, I needed some assistance with my plan and decided to visit the Verizon…read moreStore at 1500 Redwood Hwy, Suite K001, Corte Madera, CA, 94925 Walked into the store from a heavy rain outside, and approached the greeter: Did I have an appointment? No. Did I expect immediate service? No Could the greeter at the store on February 6th at roughly 4:15PM been any more inconvenienced and less interested in being helpful? I suppose anything is possible, though he clearly had no interest in assisting me, after an awkward 30 seconds to a minute, I calmy walked out. Have found in life when things start this poorly rarely does the experience improve. With so much consolidation and fewer choices, the reality is there is simply less value available to the consumer. Bring on the satellite phones and lets get on with it! Somehow in Yelps infinite wisdom it has removed this review twice, even though I SPECIFICALLY mention the address. See what happens this time.

I can't thank Brad, Raina and Angie enough. They were incredibly patient in fixing the unethical…read moremethods the ATT store in Cow Hollow used in opening our ATT account. (See their YELP page for more info) Throughout the course of a full week I had text and phone support from Raina, the manager, in helping fix the mess created by ATT Union St. The level of attentiveness given to us by this branch, I'll never forget. Kind, and ethical.

I would avoid this location and go to the strawberry location instead. They don't even acknowledge…read moreyou when you show up. When I got here, there was only two other people. It still took them over a half hour just to acknowledge me. Then another employee showed up from the back and told me he couldn't help me look up my info because he didn't have a tablet on him. Told me to go to a different location and see if they can help me. Very poor service here. I don't even want to imagine how long it would take to get help if there was more than a couple people in the store.

Apple store in corte madera was super helpful…read more i had recently upgraded out of a 12 pro into a 16 pro my have things changed

Really great staff that work hard, are very nice, and very helpful if you are spending money. They…read moredo their best. Also, great hardware. Problem comes when you want to get your device repaired. I'm three for three in having my problems refused to be fixed, or unable to be fixed, even when under AppleCare. 'Ain't nobody got time to read the details. Just go somewhere else - I suggest a local repair shop like YuccaTech in San Rafael.

OK, so I'm a Verizon Customer. I just got a brand new replacement phone through insurance. I'm at…read morethe Verizon store about two weeks ago to get it activated. Have a great service at the Novato Verizon store fine Employee named Jake look at the Verizon Vato store reviews. I wrote one, anyways while I was there I'm at this really nice lady who was new to Verizon her. Her husband lived at point Reyes. I've been with AT&T have spotty service and migrated to Verizon. Love the service and she was there to get some help. We got to talk and she was really friendly. I'm very friendly and she told me about Shannon and Cell tablet computer store. She said she went in there at various questions bought a phone case and spoke super highly about how friendly and helpful they were at Sonoma tablet computer shop and she definitely recommended me to go to the store to get a phone cover case I've been putting it off I did call about a week ago and the phone greeting and friendliness was top shelf but I put it off until today. I just went in a really super nice young man by the name of Amrit is the employee that helped me. I've got a 13 Pro Max. He showed me some of the options they had. There was one that really stood out was a really nice green vibrant color, but functionality is the most important thing in the case, you recommended and it fits perfect functionality is perfect. The screen is flushed with the case and I love the color and it has a kickstand. The pricing is excellent. I literally couldn't be happier with my overall experience from the time I walked inAmrit said hello determine what my needs were was a great tour guide to show me what my options were. I checked out using my phone with the case on for about 10 minutes. He was very patient very professional as to find any questions I ended up buying the case had pleasant conversation while doing the sales transaction thanked him for being awesome and it's my first time coming to this store and they seem to do a bunch of other stuff with like computers and you know tech stuff there are multiple customers coming in with various technological needs and I'm just glad that I met someone who told me about the store. I never knew that they were here right on the outside of the United market on Saint Francis Street miracle Mile. Anyhow, do yourself a favor if you have any kind of technological computer, Phone needs there of check them out you'll be in great hands. One guy came in to get pricing for something and when they told him what the price was, he said wow that's cheaper than this other place. You know significantly cheaper to do the same work so I think just a really a cool place give him a call go down and check them out. I think you'll be glad you do.

On the 8th of September, I took my Ipad in for a screen replacement. It was completely shattered…read morefrom a drop. Jonathan quoted me a fair price over the phone so I dropped in for the service and waited until it was done. Because the price was fair I decide to also install a screen protector to add to their business for my charges. After leaving and having the time to inspect it the work better, I found a fingerprint and small smudge under the screen. I called them promptly and told them I would drop by next Monday the 15th on my day off. On the 15th after removing the screen protector, which is where I thought the fingerprint and smudge were, Armit informed me it was actually under the new screen! ‍ Instead of handling it at another time, because he was alone and a little busy, he attempted to fix it by doing a rush job. Instead of removing the entire screen, he lifted only the corner and tried to reach in to wipe clean the smudges. Unfortunately, now it's worse. When I called in and spoke with Jonathan last week around Wed/Thursday, he told me he'd call me back to schedule a time when it can be done properly. A week later that call never came and I called yesterday on the 26th of September and asked Armit to have Jonathan call me. No call received... I'm sorry to say that these actions are indicators of poor service when the work is not done properly. I am disputing my charge with Credit Card since no genuine effort to resovle this problem correctly has been made: Richard B

They told me someone would be with me in 2 minutes, but I ended up standing there like an idiot for…read more30 minutes, even though I explained right away that I have an infant at home and my time is very limited. Instead of being honest about how long it would really take, the staff just kept stalling. It felt like mockery and complete disrespect for the customer.

This place is great BECAUSE of Simone. Maybe she's been promoted or moved on but I'd recommend only…read morevisiting when she is available. About a year ago I had to move a family plan of six people from AT&T prepaid to postpaid. This is VERY complicated, even more complicated than moving from another provider, believe me. Simone spent probably 2 hours helping us get this done. She was AWESOME. I'd already been to two other AT&T stores who said they couldn't help or sent me somewhere else. It's because they knew it was complicated and just don't want to deal with it. Not Simone! So I hope if she's there she helps you and if not I hope she's moved on to a better job, which she deserves.

My mom and I came here today to upgrade our phones. It is a nice store and the employees were…read moreextremely helpful. We were able to sit down at a table and upgrade both our phones at the same time. The store is big and spacious. One of the employees Jackie was super helpful and so sweet. She sat with us and did all the transactions with our watches that we were getting and the cases. Jon also helped us with the trade in and the watches that we got setting mine up because I had never had one before. I had the iphone 13 and upgraded to the 16 pro max.

I live in SF, but my daughter and I came to the Corte Madera store in Town Center on Sunday. We had…read morethe best service ever! Being city girls, this location has a lot going for it. There is plenty of free safe parking and next to Philz coffee!!! We had outstanding customer service from John; Sang and Jackie. They worked patiently with us to transfer our data to our new phones and Apple Watches. They have a great Apple Watch promotion going on. Highly recommend this location and staff!

Renew Computers is THE BEST! The best friendly, knowledgeable staff, I've bought & repaired all my…read moreMac used laptops here, Saidel is the amazing Mac guru here - if any Mac needs service/repair - he can do it, with speedy turn around - and they do great used PC sales and repair too. I'm a loyal customer since 2000 - it's my first stop for anything computer/electronic tech related. Buy, recycle, reclaim, repair, repurpose, or safely dispose of electronic tech of all kinds here - What a great service for our community!

When I have old electronics that are either not functional or still marginally functional, I bring…read morethem to Renew Computers. Also, when I couldn't find any place to drop an old iPhone, they would accept that too! Sometimes, it is just good to have a place to bring things That you don't want around the house anymore. And Renew Computers will take the electronics almost unqualified. The staff are friendly and responsive, and someone will always answer the phone to answer your questions. There is no reason to not recommend them highly! We are fortunate to have them in our community.

Great service. Fair prices. Fast response…read more Don't pay for AppleCare. Pay these guys instead when something happens. It will be chaper, faster, and you'll have less stress. And...you don't have to schedule a Genius. Just walk in and get your device fixed. Five stars. Support our "Right to Repair." https://www.repair.org/stand-up

Fast and honest service. I've used them a few times. I've had them replace a battery on my Mac and…read morereplace an iPhone screen. They do good work.

Not the best place…read more My phone back screen was cracked so I came here to get it replaced. It was about $200 to get the screen changed. I got it changed and came back a few days later because I dropped it. I didn't even drop it that hard and the screen still managed to crack. I had to pay again to get it replaced. When I received the phone back, they cracked my camera lens.... I confronted them and they said they didn't do that. Thankfully I took pictures prior to the service and I showed him that it wasn't cracked when I dropped it off. They eventually replaced it for free but didn't even own up to their mistake and got petty. Few months past and the screen cracked even worse. I know I shouldn't be dropping my phone but it happens. At the same time, I shouldn't have to be paying so much money for bad quality. I wouldn't come here again...

Went in with a Ipad that was not charging and the girl assisted me asap and later found out it was…read morethe cable. Very helpful

We came here on Monday, April 6 to get my older brother's phone screen fixed, and the experience…read morewas honestly really frustrating. We arrived around 9:30 AM since the sign on the door says they open at 10:00. We waited, and by 9:45 a couple more people showed up too. When 10:00 came and went with no one there, we started wondering if they were just running late. Someone checked online--Yelp and the door both said 10:00, but Google said 11:00. So we all decided to wait it out. By 11:00... still no one. The shop never opened. We ended up wasting an hour and a half of our morning waiting around with no communication at all. That's the most frustrating part--if hours are going to change, even for one day, there should at least be a sign on the door or an update online. What makes this harder to write is that my brother has been a loyal customer here for a long time. He's always trusted this place, has had good experiences with the worker, and the pricing has always been reasonable. They even spoke the Friday before about getting this repair done. He mentioned the shop would be closed Sunday for Easter, but nothing was said about being closed Monday. I understand things come up and schedules can change, but not communicating that to customers--especially regulars--is disappointing. We do appreciate the past good service, but this experience was really frustrating and a big waste of time.

Wow !!! At a time when tech leave you in a loop of voice mail hell. These guys go the extra mile…read more The replaced the battery on my iPod pro. Then it had issues - they took care of it m. Great communication and follow up worked overtime on if and made my travel deadline. Thank you !!!