We've been using Two Rock LAN for a few years on our rural NW Petaluma property and have been very…read morehappy with the service. If we ever have an issue, Brian is very responsive. Recommend!

I live in rural west Petaluma surrounded by lots of hills. I do not get normal internet service so…read morehave to rely on satellite internet. The internet company I had before was unreliable and service was intermittent for the cost I was paying. I was referred by a friend to Brian at Two Rock LAN. He has been a lifesaver!! He removed all my old equipment and spent the day with me hooking up new internet service and cameras. We rely on Alexa devices for lights throughout the house. We now have EXCELLENT internet and there is no hesitation when asking to turn on lights. Our internet does not drop continuously either! I am VERY HAPPY with Two Rock LAN! Brian is my forever hero!

I signed up for WebPerception to have backup internet service for occasions when my main super high…read morespeed fiber ISP goes out (which is... shockingly often). As a backup ISP, I didn't need anything blazing fast from WebPerception, but a few dozen Mbit/sec would be nice to be able to continue to get work done when my main ISP is out. WebPerception got me set up in short order with a directional antenna/small dish on my roof, and my router has flipped over to their service a few times already and I've not noticed more than a brief blip. It's also nice, too, that their medium is wireless rather than coax or fiber, so it's less susceptible to catastrophes like tree branches falling or cars crashing into poles, taking down wired service. Great service at a reasonable price!

I had extremely slow internet for years and heard amazing things about WebPerception from countless…read moreneighbors. I gave Erik a call and from the moment I started talking to him, I knew that this was a great local company with outstanding customer service. Dan and Erik both came out and installed my internet last week and I can't begin to express how smoothly the installation went! They are both so kind and really know how to install internet extremely fast. And now for my internet speed. It is about 4 times as fast as what I had before! Seriously! Four times as fast! I could not be happier and I highly recommend WebPerception!!!

Acco did some electric for me several years ago and I was more than pleased. They were on time,…read morehad no problems with the work and the cost was in the bracket of other companys. I used them again and had the same experience so I can give them all the stars and am now calling them again for another problem. Virginia Johnston

Nice guy. Did a lot of work for us years ago at our beach house. So many outlets don't work. Never…read morehave. I asked him if he could fix them he never did. Very disappointing.

We have been using Ryan's services since 2008. The first time was for setting up a computer that…read morewas compatible and secure enough that I could do work for my job off-site at home. He did a great job and gave us a great price on the equipment. The second time, in 2009 was to replace our old Pioneer music system. There were 30 existing installed speakers throughout the inside and outside of the house, some of which had never been used. He suggested we try a Sonos bridge system, which we were unfamiliar with at the time. He educated us on the simplicity of wireless HiFi home audio streaming and told us he could organize our speakers into zones that could stream different music in different rooms simultaneously. We tried the system and were hooked right away with the ease and versatility of the system and the music quality. Most recently, he installed a high-end T.V. for us and a Sonos soundbar which gives us great audio and can be combined with the existing speakers to create a surround sound effect. We love it. Ryan has tutored us on how to use all of our gadgets and we can call him for help and he will walk you through the glitch.

If we could give them a negative 100 we would. This company…read morewas hired to do a Control4 upgrade of my system and was given a list of tasks to perform. Their quote was higher than other dealers but the assurances they gave to fix everything got us to select them. They came in and replaced a lot of hardware saying it was needed to make the system better. Granko did the hardware work and one task out of 12 and then refused to finish the job but wanted to be paid a $5,000 balance on a $13,000 quote. Then they insisted on getting another $15,000 to finish the work they promised would be done in the first job and even more money for other work. We refused to pay the bill until the work was completed as agreed and the owner's wife threatened collections and court. Then when we refused to pay because they would not make it right, our entire system crashed and was not operatable for 5 days. Turns out they installed software to allow them to get into the system remotely which they did not have permission to install and they concealed it from me and did not provide the passwords to the system. We know that Granko turned off our system remotely because they said " Gee we can fix your system easily, just pay the bill for the work you say we didn't do!" We had to pay a network company to come in and reset the wifi system and remove the secret access that Granko installed. DON'T USE THIS COMPANY THEY ARE MISREPRESENTING CAPABILITY, AND DON'T KEEP THEIR WORD. THEY REFUSED TO COMPROMISE AND THEY OVERESTIMATED THEIR WORTH. THEY GIVE US A BIG STORY AND DIDN'T LIVE UP TO 10% OF WHAT THEY PROMISED. WE ARE SUING THIS COMPANY TO RECOVER OUR LOSSES AND HAVE OUR SYSTEM RESTORED BY ANOTHER COMPANY AT GRANKO'S EXPENSE. This company is a ripoff and can't be trusted. They tell you one thing and do something else. Our system is slower and crashes now than when they started working on the system. The problems increased instead of being solved.

Derich and crew know what they are doing and provide appropriately engineered and thoughtfully…read moreinstalled full-house wireless systems. Their commitment to quality and "bang-for-the-buck engineering led to a system that performs above our hopes and expectations. They are great to get along with (especially appreciated in an In-the-home" installation) and will not stop until all components are running at optimum capacity. Their tuning of the system worked really well - and I am glad to know that Derich can deal with my mission-critical home office systems remotely. Highly recommended.

I had been struggling with connecting my printer for days. I finally called Digital Living and they…read morecame out right away and I was able to print 10 minutes after the service rep. arrived. I highly recommend Digital Living. They are great.

Excellent, professional, personable, trustworthy and very reasonable. They know their business and…read moremake recommendations that work within your budget. They came over to estimate and schedule the project. That's important. They arrived on time and were done in half the time. I will engage with them for all future projects.

I was amazed how well this young man works. His dad worked here about ten years ago and was…read morefantastic -- now his son continues this service. Not inexpensive but very fair considering the careful quality, promptness, quest for perfection

These guys are absolutely the best, hands down! Reliable, professional and they manage to be nice…read moreas well! If you are look for reliable hosting, or any type f hosting services go with R&R!

I just needed my personal laptop checked for viruses. Russel was really helpful and timely. He…read moreinstalled a new antivirus software and answered my questions. Great small business!

Alan is one of those guys that you meet that on first blush may seem like he's selling you a lot of…read moregear you don't need. I'm a former technology journalist and he had stuff I hadn't heard of. I ran his gear past people in the know who said "yeah, that's good." A sidenote: Sometimes Alan is slow to get back to you on phone or iMessage. He's booked solid. I don't like it any more than you do. But in the bay every single good professional is like this, because they are inundated with calls and need to do in-person evaluations to do a good job. I wish the world was easier too guys. Sorry. Alan did a giant (119") 1080p surround sound installation in my loft in Oakland late last year. It was costly, and Alan worked with me to bring down said cost with explanations behind every bit of rational and actual links to what he was getting. Alan also let me use gear I already had, which meant that the actual installation itself was quite confusing to look at at the end. I was furious, and not particularly nice to Alan afterward thinking he'd broken everything. No, what he'd actually done was an intricate, cost-effective amp/ethernet installation, built through the *ceiling*, leading to my aged receiver, to the speakers I had provided. In essence, if you know stuff about a/v, once you bring in someone's potentially bashed-up gear into the situation it effectively is a gamble to see what will work with what. Alan not only made it all work, including with a receiver that I would frankly describe as aged, he recommended the right places to save money to still have the effect I wanted - an awesome home theater. It came out looking and sounding amazing, and more importantly removable. He taught me in a non-condescending manner what he did and why he did it, and made a clear promise (and actually booked time to) fix any problems. There were no problems. Any anger I had was that I didn't understand how it worked and the only criticism I could give was Alan didn't leave a manual of his work. Alan is not cheap. Alan is also - and I use this term very rarely - an actual artist. He wants the thing to look and sound perfect. I just hired Alan to do a second job he has not started yet, and he talked me OUT of spending $3000+ on a new projector screen and $2000 on a new projector, telling me to keep my quite-adequate plasma screen, as it'd be just as good. I am sort of a gadget/network person and know what I'm talking about. If you want a cheap guy to do an okay job, don't hire Alan. Don't waste is time. He will charge what he charges for the gear at the price it comes out at (if not cheaper, and believe me I've checked). If you want someone to put down some cheap CAT cables and some HDMI cables he found on Monoprice and Amazon, give them a call. Alan is an actual professional who knows a lot. I take umbrage at anyone claiming Alan "focuses on dollars more than customer service." My own personal experience, even when I was not the most calm (calling him at 2:30am GMT from England, where I was at the time of installation), is that he cares more about customer service than most A/V people I've run into. And knows more than them too. Overall, what you get is the closest you can to professional at a consumer price. It's not cheap. It never will be if you want something that'll last, sound good and look good. If you want constant download speeds/constant signal throughout your home, Alan is going to find *what will do it.* To S.B.: I do not know specifically what equipment you were left with by Alan, however I have spoken to him about the networking gear he uses, which (I used to sell WIFI/WAN/LAN gear commercially) is Unifi/Ubiquiti gear. This prices much the same as a Netgear Nighthawk/high-end ASUS router, and gives superior service all around. Alan is not just a guy who knows things about audio/visual, he is actually very smart and knows about networking gear too. I do not believe you were sold a $1000 router. I imagine you were sold a $1000 setup which would cover your entire house. The WIFI never really working properly? Not really sure. And if it's 5x the price of a Mac airport - your comparison point - I'm gonna go ahead and say your knowledge on networking product is deficient. That's an $84.99 or $184.99 router, and if you're using that as a comparison point you're not buying a Netgear Nighthawk, Asus AC87U or Unifi AP AC - all of which are on the upper end of the routing scale and are the only routers a real professional would use. If your new guy used these as your comparison points. If you want your signal and your download speeds to be consistent and the signal to be constant across the house, you need good gear. This is not cheap gear and Alan is not a "cheap" provider who "just gets things done." I've got no fiscal benefit in having him around. I choose to spend tens of thousands of dollars with the man because he's just that damn good.

You may note that Alan hasn't had a review on here for many years. That's because his business has…read moregone down hill fast and things are not good. We've had multiple AV professionals in our house over the years and we've also had Alan. There is a major difference between the two. Cutting corners, sloppy work, and long delays are the norm. Not to mention he will put a lien on your house and threaten you with legal action if things don't work out. Trust me. Avoid. At. All. Costs.