Had a new toilet installed which required both a plumber and an electrician. Divine Electric…read moreprovided both which made the entire installation process incredibly easy. Especially since the both of them came at the same time. They are my Go To guys.

Great work overall, but the pushy sales tactics are a real issue. The electrician who came out --…read moreChris Ramirez -- did a fantastic job, and I genuinely appreciated his work. However, it was clear he was being directed by management to push additional services, which made the experience uncomfortable. Its 2026, customers are informed and can see through high-pressure sales techniques. It's off-putting and makes me hesitant to call again. I'm giving 4 stars solely because of Chris's excellent service -- the sales approach alone would have cost you far more. Drop the pressure tactics, and you'd easily earn 5 stars.

honesty & integrity & fair prices quick to tespond…read more highly revommend over 20 yrs experience

excellent family own business. We have been using them for the past 20 years, very responsive and…read morehonest.

Dan repaired my air-conditioning unit for a fraction of the cost that it would be to replace it. My…read moreair conditioner is at the end of its life but if I can get a year or two more out of it that would be great thanks Dan. I recommend you highly.

He fixed it well. Afterwards the heater works more efficiently but gets room too hot. When it…read morefirst turns on it gets a good 6 degrees hotter than the thermostat said, and still does. He came back a couple times to look at it, and concluded that the heater is too big for this one bedroom condominium. So I couldn't do anything about that and that certainly isn't his fault. So I live with it, keeping the thermostat as low as I can.

Installation just finished on a four-unit Quilt mini-split system. Very new product and I'm excited…read moreabout the aesthetics, usability and efficiency. My experience with Bellows has been an interesting one. TLDR; highly recommended and check out the Quilt system! - - - I had originally scheduled an estimator to come out an give a price on replacing a whole house gas furnace with a heat pump system but was also considering a multi-head mini-split system. The technician who came out was knowledgable and introduced me to the Quilt system. He was not pushy at all, simply said that it was a new system that showed a lot of promise. After reading a bit more about it, I was sold! The promise of efficiency was intriguing and the usability and aesthetics sealed the deal. It took about a month to really get things going, but once they started, the installation team was great! Very professional, efficient and tidy. On the third day of installation, I had inquired about the condenser unit location. It was placed in a prominent and highly visible location at the front of the house and I thought there was a good alternate location - moving it back about 5' and rotating it 90 degrees. I definitely missed the window of time when this should have been asked, and to move it would require some additional work. The initial response was not empathetic or customer satisfaction- minded, the quote for the change order was prohibitively high and I ended the phone call feeling very frustrated. Within minutes, one of the owners, was on the phone. Chelsea put on a MASTERCLASS in conflict resolution. She made a personal connection, approached the situation with humility and grace, quickly establishing empathy in both directions. Chelsea found a delicate balance between defending her business and wanting to help find a solution by sharing more detailed information about the systems and installation process, and asking questions about why I wanted to change the location. Like most customer-service facing professionals, she articulated that she wanted me to be happy with the product and service and that the company would make it right. But unlike the majority of those people, it did not come across as condescending - she was genuine, willing to explore options, and ultimately took the time to gather more information and see what options were actually available. The installation manager, Del, came out the next morning, worked with the installers to find an efficient solution to move the unit, and the system was completed within the original schedule. The two-man installation team ended up working a little later, and even on a Friday afternoon before a long weekend, showed professionalism and patience in testing the system, cleaning up, and making sure all of my questions were answered before calling the job complete. Ultimately, I am very satisfied with my Bellow's experience and would recommend. I am very impressed with Chelsea and her handling of the situation. The company, her partners and anyone working for her should be grateful for the leadership she provides. Thank you Chelsea, Del, Joed and Julian!

The Bellows service staff are competent and courteous. The office staff are also polite and…read morecourteous. The 1-Star Review reflects my assessment of an unbending schedule of fees charged by Bellows for its services. 1) The Fixed Schedule of Fees for Services is extremely expensive. How expensive?? Well, a few years ago, Bellows came out to our home to install a replacement part in the wall plate of a Toto wall-hung toilet. We provided the plumber with the correct replacement part. The actual repair required perhaps 10--15 minutes. The fee: $547 (including a service call fee of $149 plus $398 for the repair). In 2026, it surely costs more. The current service call fee is $189. At the time, Bellows HVAC was installing a ductless mini-split unit in our home, so I off-handedly requested this plumbing repair without determining the costs upfront. And indeed, I am responsible for my ignorance about plumbing charges; I should have known this minor toilet repair could cost as much as $547. That's on me. After much haggling, the fee was reduced to $400 - presumably because of the coexisting, and far more expensive HVAC installation. Still, wouldn't you have thought that a plumbing company might feel discomforted to ask for $547 for a trivial toilet repair? I learned a hard lesson about fees for plumbing services. 2) We once had an annual maintenance contract with Bellows for a reasonable fee of $300. Then Bellows informed us that only one of our three ductless A/C units was covered by the contract. Mind you, the units were actually installed by Bellows (cost: $15,500), with an average annual use of about 7 days. Did not matter. The new contract cost was $418. We should have read the small print on the contract. We paid the annual fee as there appeared to be no other option. However, I informed Bellows that I regarded the new fees as both excessive and unreasonable - and a genuine discourtesy to a long-time customer. Despite the complaint, Bellows somehow concluded that, given our previous use of their maintenance services, we had signed on for an annual subscription. And a few weeks ago, I discovered that Bellows had previously charged my credit card - unbeknownst to me - for a (now) more costly fee of $516 for a recurring maintenance contract. In effect, Bellows charged my credit card without any notification in advance or afterward. (This practice is expressly forbidden in California.) After two telephone calls to Bellows and a complaint to the BBB, (over a span of 14 days), the fee was finally removed. Bellows seemingly believes that with a refund of the unjustifiable fees, the company is absolved of any further accountability. In effect, 'We refunded the $516 charge, what more do you want?' Well, as always, Caveat Emptor! Get price quotes in advance, and be vigilant about recurring subscriptions. Do not expect a company like Bellows to accept responsibility for their contribution to any dispute, or to apologize for any inconvenience and distress experienced by the customer.

They replaced our HVAC system. When we had a couple of probems after the installlation, they took…read moretotal resposibility and came in to effect needed adjustments. The system works beautifully.

Honesty could improve. Don't tell me my A/C could not be repaired, and had to be replaced is my…read moreonly option. That was not true. I was quoted $12,000 for replacing the A/C with a heat pump. The repair from another company cost me $225 to repair.

Called Ed about some lights that needed to be replaced in my shop in San Rafael. His employee came…read moredown the next week and fixed everything as good as new. He was prompt, courteous, and under budget. What else could you ask for from a Electrician? Called 2 other companies that were very expensive and not very helpful with the problem I was experiencing. Ed has my business for Life!!!!! Thanks again, Garren Campbell

I called more than one electrician for quotes on rewiring for an older home. The wiring is…read moregrandfathered to the former code from decades ago but I have the option to bring it up to current code. A couple other licensed electricians came and followed all the rules of their licenses but they didn't have a good grasp of old wiring which is fine. So I was still looking for a licensed electrician who would do the work that I elect myself. At the time of appointment Ed did not show up himself so I was surprised to meet another person at the door. I have still never met Ed Wise. The man came in and said he couldn't give me a quote without getting into it since he can't see what is in the wall. Then he went shopping at Pini's. I asked, can't I do that? He said no I would not come back with the right materials. Funny Pini is the helpful place and they seem to always be able to get me what I need for any project. Then he wanted to cut the countertop for the new cooktop, and I said I have a handyman down the street who does my wood work. I also had the choice to put in a different cooktop than the one that had been delivered, if there was an issue with how it fit, or if I just decided against it. He said, we always do it this way, we do all the work, it is just goes better that way. He was quite aggressive in his approach, making decisions for me instead of answering my questions. I kept asking about the quote and when he would know what needs to be done and what my options are. He said, at this point we're at $450 and I was thinking that was my quote. It seemed I had only the one option he decided. But then he said he couldn't run a wire from the attic because it was too hot in the attic and he would schedule to come back one morning. Then he wanted payment of $650 and left the job undone. I didn't really understand that he was planning to ask for more than $650 or actually that he was abandoning. The $450 had been for the first two hours. So afterwards I learn he wanted to be paid $225/hour for shopping at Pini for items I think he should have on his truck and for doing carpentry work I had not decided myself to have done. No one ever mentioned any hourly rate to me. I had even asked Ed Wise on the phone and he said he had to come out and look at it before he can give me a cost. They have to open the walls and go shopping to be able to mention an hourly rate? It turns out, the attic is not over my kitchen and there are no wires from the attic to run there. My circuit breaker is in the hall under the attic but a wire would run to the kitchen a different direction through the wall. No heat of the attic issue at all. After he took off, I learned Ed Wise does not have any employees listed so this man was in my home handling the high voltage cooktop wires without a C10 license and without insurance and did not know what he was doing well enough to finish. Plus I never hired him, I was strung along. Afterwards I did call a licensed electrician who came himself and did know where the wires run from the hall, and he discussed options with me and made a quote according to all of the state licensing rules. I was also given the opportunity to make the decision of what work I wanted to have done. I elected to cut the drywall myself before his crew returns. I expect his crew is listed as his employees on his insurances since insurance for handling electrical wires is one of the reasons licensed electricians are expensive. Another reason is because it takes time to evaluate a situation and make quotes. And another good reason is the specialized skill and training that goes into establishing a business that ensures wiring is done correctly to code.

Our heat went out and Laura in scheduling had technician Alex out here in 1/2 hour! Had us up and…read morerunning within the hour. I have spoken with Laura a few times now. She is wonderful - a positive attitude and very efficient. Alex the technician was very sharp. Our system is a bit complicated and he was able to analyze the situation and figure out just the right thing to do. Highly recommend this company.

Patriot Mechanical is the very best HVAC repair and installation shop I have ever used. My old…read morecompany went out of business a few years ago and I have not been satisfied with any other company I have tried. These people are the BEST!!!! Tony E

Can't say enough good things about my experience working w/ Marin SF Electric - these guys are…read moreamazing! They came out to a complex situation in my dated 2 story house and updated all the electric throughout the house. Including a Span Panel, inset LED lighting, swapped out every outlet, installed a chandelier, exterior sconce lighting, track lighting in the garage, pretty much the works. Kudos to Len, William, Brian, Gabe - these boys are no nonsense, yet easy going, and get the job done right.

Excellent all around. Knowledgeable, quality work, and quick turnaround. They finished installing…read morethe 240v connection into our Span panel. Understood the code requirements, and performed the work expertly. Recommended!