He fixed it well. Afterwards the heater works more efficiently but gets room too hot. When it first turns on it gets a good 6 degrees hotter than the thermostat said, and still does. He came back a couple times to look at it, and concluded that the heater is too big for this one bedroom condominium. So I couldn't do anything about that and that certainly isn't his fault. So I live with it, keeping the thermostat as low as I can. read more

Dickson came out and was able to get my heater fixed ASAP. Did a great job. Excellent service and great price. Highly recommend.

It's been over two years since we contracted Dan Dickson Co to help us rebuild our furnace system. I had a idea for a design that I though would work without unnecessarily replacing the whole system; however, after being turned down or discouraged by the several prohibitively expensive estimates other contractors made, Dan looked over my idea and said, "Let me think about it." A week later he came up with an estimate that halved what other contractors offered, and my family and I have been warm and happy ever since--Thanks Dan! read more

Best service and very fair pricing. Shop and compare. You will see. Dan will always get back to you too.

Dan has put in a furnace, air conditioning, a heat pump, and replaced ducts in a tight crawl space over the past 4 years. Excellent work, prompt, fair prices. I don't even waste my time getting bids any more Ken Smith, San Rafael read more

Honest, reliable, efficient...................diagnosed my heater issue and replaced the broken part (he had the part in his truck) * had my heater up and running within (2) hours. read more

Dickson does water heaters also! Since we had that great experience with fixing the furnace, I thought to contact him when we needed to replace the gas water heater at my parents house in San Rafael. His crew did a great job with the copper water plumbing as well as the gas lines. A very fair estimate for the work. We ended up having them also replace the water heater at my grandmother's house in San Rafael. Then shortly thereafter, a family friend asked my parents for a recommendation since they needed to replace their water heater. Of the 3 quotes they got, they said it was just above the lowest quote, and 1/2 of the highest quote they received. They used Dickson, and were very happy with the work also. fyi - we also asked Dan for recommendation for a roofer, which he gave, and turned out to be great also. read more

AC went out during July 24 heat wave, highly rated in checkbook.org, I can see why. Could not come immediately due to huge AC problems thought out Marin. Came in on Friday of the four day weekend of July 4th to help people, diagnosed the problem in a few minutes. Had the capacitor in his truck, fixed it with no special holiday cost, just a standard service call and part cost. Highly recommended, fix rather than replace mindset Great service from Dan the owner!! read more

Recently moved into a new house & needed to address some alleged a/c & electrical issues. Called a few local companies & Dan was available the next day. He arrived when he said he would, answered some questions & looked at our "broken" a/c unit & quickly saw the issue & had the correct replacement part. We agreed on a fair price & now will have a working a/c system when our hot weather starts. read more

Amazing, amazing, amazing. Dan is old-school and not scared to get dirty and he down right tells the truth. After many failed attempts with other HVAC companies and these companies wanting us to spend $10,000 to get a brand new heater system, Dan fixed the problem in 3 days and for $600. I highly recommend Dan and everyone should use him. read more

There's a double-edged sword in giving a high rating to a service provider, in that you know the next time you call, they might be too busy to give you the help you need when you need it. That being said, Dan Dickson has been practicing his craft for 55 years, and he completely solved the many mysteries of our 30+ year-old furnace. It works great now, Dan explained the core elements of what he did to get it working, and provided some self-help and observational guidance (within reasonable boundaries, of course) should we be challenged again. He's cost-efficient, friendly, conversant, and the job got done - right. Five stars for the best in the business. read more

Came quickly to take care of a heater problem. Great service at a great price. What more would you want?

Absolutely the best! Honest, ethical, highest integrity, superb quality work, trustworthy.

They installed my furnace in 2005. I have them do maintenance because the are responsive, friendly and do a great job.

I can't say enough about this company. They went out of their way to fix a HUGE problem I had with my heater. Carbon Monoxide etc. Installed new one, cleaned up. Perfect service. Thank you. read more

Dan is amazing. Our furnace died after another heating company did a thermostat repair. Despite replacing an ignition part they couldn't get it going. Dan discovered that the furnace doors had been transposed, and once switched, the furnace functioned normally. In addition, he found that our elderly furnace would probably be good for another few years despite information from another company that it was in need of replacement. He's friendly and efficient. I would trust him with any aspect of home heating. read more

Wonderful! - Had major furnace repair co. visit (they advertise on TV every day), didn't fix it, said, "Pipes are clogged, maybe $2 - $3,000 to replace them." (Air pipes, thru the roof??) - Charged $289. I assume he believed it? But didn't make sense, furnace turned on every morning and ran 15' (with clogged pipes?), then wouldn't turn on 'til the next day. Then had Dickson furnace repair (owner?) visit, said my water tank's clogged. (No one knows furnaces have them, for evaporation?) Next day 2 workers, in 2 trucks arrived, emptied and cleaned the tank. Furnace is great. - Charged $307! (3 men, 2 visits) read more

You should feel confident that you will receive the highest quality of workmanship and extremely responsive customer service when dealing with Dickson Co. There is a reason why virtually all reviews of Dickson Co. are the highest level. Given that there is one single negative outlier, I would take it with a grain of salt. read more

Dan promptly responded to our call and came immediately the next day. Professionally he fixed the broken AC within several minutes. This happened during the fire season and he saved us from the pollution in our house. We are very grateful to him. read more

Dan is the best. He redid our ducts, replaced our heater and installed air conditioning. Honest and offering the best solutions- I highly recommend! read more

Was really hoping to get a chance to work with these guys after all the positive reviews, but after 6 WEEKS, 3 failed scheduling attempts and a complete lack of communication and zero responsiveness I feel the need to let others be warned. Apparently our job wasn't high on their priority list. We had an estimate done over 6 weeks ago, scheduled the work for 2 weeks later, they never called back. Had to call several times to inquire. When I received a call back I was told maybe 1-2 weeks... 2 weeks came and went, no call (had to call them, again). When the owner Dan called me back he apologized and said 1-2 weeks again, but couldn't give me a definite time. This actually happened a second time after I spoke with Dan, AGAIN. Since calling them back to find out what happened I have yet to receive a return call... I'd be embarrassed if this is how I ran a company. read more

Best to get the job done Dickson heating and Cooling best in Dickson Thanks for a great job every time

Another repair man had come out, examined our furnace, told us we needed an entire new gas valve, and that he would not do the job because our furnace was too old and he "wouldn't put his name on it". A second repair company quoted us $200 just to come out for a diagnosis, and we would have had to wait a week. Dan, from Dickson, was able to come promptly, had our furnace running in about ten minutes by replacing a thermocouple, and charged a reasonable price. Very pleased with his competence and service. read more

Great service. We noticed a part of our house was not being heated. Dan Dickson arranged for Gerber to come out and inspect. He found the problem, changed the filter and dug out lint. The next day, David did the work to ensure heat was on, and showed us what he did. This is a great company! read more

I have a vintage furnace that few techs would be able to evalulate and repair. Dan quickly diagnosed the issues and quickly repaired our furnace without delay and without any head scratching. I could not have been more impressed with his knowledge and ability. Because he is efficient his prices are more than fair. The most qualfied HVAC tech I have encountered. read more

Dickson Co. is a great company. We are very happy with their service. They return calls and show up right away, even when swamped.

This man is someone you should know about! We were looking to find someone who we could trust with future projects and do what needed to be done in replacing a new furnace and fixing a problem that a contractor left behind in the work at our home. This gentleman is knowledgeable, attentive and honest. The kind of business person we should all support! read more

Dan came out and looked at my wall heater. PG&E had already looked at it as well as Peter Levy, who's quote seemed high. Dan gave it a good clean up, no parts had to be replaced, and the heater is running. I highly recommend Dan. I regret not having called him immediately, I would not have had two weeks without a heater. Thank you Dan for having made time for me just before Christmas. read more

Just got a very honest advice from Dan. I called him when my wall furnace stopped working. Pilot light works, main flame doesn't. I replaced thermostat and the thermophile generator, still no effect. I called Dan, and instead of getting there and charging me for the visit he explained me where the 'reset' button is, and suggested I press it. I pressed the button and that was it, furnace was operating again. I'm very impressed with Dan and his simple and honest answer. read more

I had a great experience with Dickson replacing my water heater. I also had tried two other companies in San Rafael. One of the other two sent me 10 PDF's, which I had no interest in reading and he never mentioned the code issues. The other one gave me an in person estimate and the the written estimate was $1,800 more with no explanation and he only mentioned 1 code issue. We actually had several code issues which Dickson pointed out and fixed for us at a reasonable cost. Plus they also covered an area around the furnace so it didn't get dust from the water heater replacement. Highly recommend them!! read more

I can't recommend Dickson enough. I had another company come out and tell me I need $700 in repairs after they charged me $55 for a service call. I called Dickson for a second opinion and they came out and double checked the work for free and told me that everything the other company wanted to do would not have fixed the problem I was having with my heater. I will always use Dickson going forward! read more

Been doing business with Dan Dickson for over 30 Years. The first job he did for me was to provide an absolutely quiet 300cfm hvac system for a world class commercial recording studio built to insane specifications.. He's also replaced my home furnace and cold air return system. Dan has exceeded the expectations of everyone to whom I've referred him. Last night the blower motor in my furnace stopped running. Dan said he could take care of it at 2:30 today. By 3:00 the furnace was running like new and for less than a cost of a decent dinner for two. He's honest, local, friendly, a great resource and a hell of a keyboard player. Dan will get you hot or cold or any combination of both. read more

On time and fair. He knows what he is doing. He fixed my ac unit on the first visit.

Ditto on everyone's review. Dan is great - he came out to our house the same day to look at our air conditioning unit. It is on top of our house so it was a little challenging to get to. he diagnosed the problem in 5 minutes, went out to his truck and got the part, and we were up and running in less than 30 minutes total. His time, labor and parts came to $150 - a great value. Very friendly and professional. Two thumbs up!!!!!! read more

These guys were great. They moved our furnace and basically it went like this... they made an appointment to estimate the work which took less than an hour, they showed up when they said they would to start the project, they finished when they said they would and the final bill was less than the estimate. Permitting was flawless and even got a call from Dan right before it expired to make sure everything was completed. What more could you ask for? read more

I have been using Dan Dickson since 1999. He is the most honest and trustworthy guy in the business. I have used him for probably 60 heater inspections and referred him probably 20 clients who needed heater work or a new heater. Every one of those clients loved him. There are companies out there that just want to sell you a new heater but this guy will come in and tell you the truth if you really need a new heater or not. I call him the heater scientist because he knows so much about every kind of heater. He also loves teaching people about heaters and what they can do to keep them going longer. You won't find a better heating and air conditioning person in Marin that I can promise you that. We need more people like this guy in the world. read more

Couldn't have been happier with my choice of folks to work on my furnace. Dan was the only person who was able to squeeze us in during a very cold week, because he understood that our house was around 50 degrees and we needed our furnace fixed! He was prompt, honest (told me that my 20 year old furnace still had some good years left), and had the parts in his truck (amazing) and charged what I thought was a very reasonable price. read more

Dan came over to give me an estimate, he's old school, his handshake is his word! His crew did a great job on the installation, very prompt, friendly and knowledgeable. The price is very fair. I highly recommend this company! read more

Dan is an amazing guy and a great heating and air contractor. Highest recommendation! We've always used him in the past and his work is absolutely top notch. He couldn't replace the furnace we needed suddenly when our antique gave out, because he was so busy, but he recommended another contractor who was able to do it quickly so our pets and family were kept warm. Thanks, Dan! read more

Dan came and fixed our problem immediately and price was extremely reasonable. We had called another company and they wanted $120 just to come to our house and run a diagnostic and any repairs would have been more. Dan came out and fixed the problem for under what the other company would have charged to just look at it. He was fast, and professional, great job! read more