Extremely professional and friendly. They installed a heat pump system and a water conditioner and filter. read more

Rick came today to check on our Bryant furnace. He gave us the same excellent experience that we had two days ago with Jonathan who checked our water heater (see our April 28th review). Rick replaced TWO of our dirty filters, although we only had a back-up for one. Then he took the dirty ones away and sent us 6 or 8 pictures of his work, step by step. I forgot to mention in my review of Jonathan that he had sent us similar pictures. read more

I just wanted to check in, The HERS tech stated the ducting was unbelievably tight, he did not expect it would be THAT good! Great work all around, we have found our new HVAC provider! The white is the sealing mastic that KC used to reseal up top and on the bottom, I think this brings the numbers up. read more

Virginia (Dispatch) and Rick (HVAC) have been phenomenal to work with to repair and service our AC and heat units. We have worked with Jonathan as well, for plumbing and hot water tank (tankless). The team communicates well, are timely, very professional, they know what they are doing, and friendly to boot. I trust them completely. I cannot recommend them enough. They provide quality service and they are amazing! read more

June 2025 We had contacted KC originally due to a persistent leak that occurred from the upstairs into the downstairs doorway. We weren't sure where or how to address things and KC came highly recommended for the area. Virginia contacted me initially from customer care to get an outline of what the issue was and set a time for a technician to make it out to the house for an inspection. She was very helpful with any questions that I had. Jonathan was the tech that had come out to assist. He was very straight forward and we had a discussion as far as what had happened thus far to make an assessment for the body of work. We went with the most common issue of a wax seal eroding which was causing the minor leak. If it continued to persist, then it could be addressed later. Currently, still no leak so it definitely fixed the issue at hand. The work was quick and prices set for the business. We actually had a second visit not too long following this when our kitchen sink had decided to get backed up and begin leaking water everywhere a week later. Daniel was the tech that had come out to assist. While he was setting things up for the work, he had explained different parts of the process for it, weighed costs of replacement parts, and different options on that end since we were due for another disposal. I also learned that there's outdoor spouts for the line from the kitchen, and line from the house in case things get backed up again. The work was quick and timely. Images for each job both before and after to document progress were also sent after which is a nice touch. Would definitely recommend and will use their services again I'm sure. read more

KC Homes recently replaced our 34 yr old(!) gas furnace & A/C systems with a high quality, efficient electric heat pump. Today they just replaced our equally old gas water heater with a new one. Both experiences were top shelf from beginning to end. We did a great deal of research on heat pumps and rebates before choosing KC for the job. From beginning to end it was a professional and friendly experience. Estimates were reasonable, workers showed up on time, were courteous and delivered a top quality job in the time we were told it would take. How often does that happen these days? The result is clean and, dare I say, beautiful HVAC & Water Heating systems. Shout out to Mike who headed up both installations! They even insulated the walls of our utility closet! Take a look: read more

KC Home Services - Plumbing Near Me - Santa Rosa, California

My garage gets super hot in the summer so I bought an exhaust fan to help cool it down. I was nervous about the installation so I hired KC Home to do it. They were prompt getting back to me, came out to look at the project and were the first to get me a bid/proposal. Their bid was more expensive than the others but I decided to have them do the install since they have a large team of professionals for every home project. The two young men who did the install seemed a bit inexperienced and took 6 hours for a job that should have only taken a couple hours. I had a few concerns and reached out to KC Home and I was very impressed by their customer service. They sent a supervisor out to inspect the job and ultimately another senior level employee to finish it. KC Home is prompt, professional and is committed to customer satisfaction. read more

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These guys know what they're doing! Had a leak from an upstairs bathroom that went thru our ceiling downstairs. Called some company? Had to cut out the ceiling, repair pipes then patch the ceiling. 7 months later it's leaking thru again. The company we used said "oh yeah you had lots of rusted out pipes and connections" I was like"why didn't you address that when we had a 5 foot hole in our ceiling???" We called them to check their work and they said it would be a month out just to look. So we called KC Home Services and they came right out within a day or two, assessed, repaired and got us on a annual service plan. Even found out our water heater guys installed a propane water heater in our gas home. I'm really appreciative and they will now be our go-to company!!! read more

We worked with KC for a significant plumbing and sewer lateral replacement process. We had previously hired them for a new AC/furnace install with all new ducting and installation. Both experiences were extremely positive and KC is now our go-to home services company. The team is polite, communicative, efficient, reliable, and highly capable. KC's prices might look like they come in higher than other companies, but that's really because KC is so thorough and they think of everything in the first quote so we didn't have any surprises or incremental hidden fees. They use high quality materials and don't cut corners. If you're looking for a trustworthy and highly qualified team, KC is the way to go. read more

Paid for a diagnostic when my heat pump was blowing cold air and was quoted about $1,200 to replace a capacitor and contactor, with pressure to join a membership for a "discount." I got a second opinion the next day. Only the capacitor was needed, heat was restored immediately, and the total cost was $285. Worth getting a second opinion before approving repairs. read more

I love this company! They fixed my furnace in about an hour and there was no pressure to buy a new one. Michael, the technician, was friendly, professional and honest! I highly recommend them! The office was very friendly and helpful also, especially Virginia and Brittney! read more

We needed a new water heater for our home. After getting estimates from a few companies, we decided to go with KC Home Services because Don, who met with us and gave us a quote was friendly, knowledgeable and clearly explained the options. KC arrived as scheduled, removed our aging water heater and installed a new Heat Pump water heater. The work was done by CJ and Conner. They did a great job. CJ also clearly explained the operation of our new water heater. Two thumbs up! read more

KC Home Services - New heat pump water heater - Plumbing Near Me - Santa Rosa, California

I'm overdue in singing the praises of KC Home Services. For many years, they have been our go-to for all things plumbing and HVAC. They are not always the least expensive, but they are always fair, competent, thorough, and trustworthy. Communication is superior from the first phone call through to when their team will arrive, what the estimated costs are, and follow-up to make sure we're satisfied with the work that is done. read more

KC home services did fantastic work. Daniel Chan our technician installed the GE GeoSpring Heat Pump Water Heater and took lots of care to make sure the job was perfect and it would be easy for us to access shut off valves if needed. He helped us through the process of picking the right heat pump for us and made sure we maxed out the possible rebates. He was very kind, friendly, helpful, and happy to answer my one million questions. Virginia the dispatcher was also incredibly accessible and very responsive, she answered all my questions quickly any time of day. We were new to learning about heat pump technology but felt like we were in really good hands. Excited to be off gas and have a super efficient water heater. Thanks KC team! read more

KC Home Services - Plumbing Near Me - Santa Rosa, California

The entire experience was excellent and well above any expectation I had. I woke up and my shower would not turn off. I managed to get it off after a few minutes. I called KC and a very pleasant Carol was able to schedule me for 2pm the same day. She called back about 40 min later and said a plumber was available in 30 min if I could do it. I happily agreed Daniel showed up ready to work. He was able to work independent of me so I was able to work while he diagnosed and eventually fixed the issue. He was very competent and through. Overall it was quick, easy, and an excellent value. They really exceeded my expectations and I would highly recommend them. My shower was fixed before noon the same day. read more

We have a commercial gym business here in Healdsburg Ca. Our main water line supply was compromised with a leak and needed to be shut off until the repairs could be made. No showers, no water fountain and no restrooms. No bueno!!! Especially for a commercial gym! I called our normal plumber but they were not able to fix until several days later (NOT GOOD) Kevin saw our predicament on social media and reached out to offer assistance. Not only did Kevin and his team repair the leak but they communicated with us the entire step of the way allowing us to keep our members and guests fully apprised of when our water would be back in service. If Yelp gave 10 STARS I would give KEVIN and KC Home Services a 10 star review!! Highly recommend this local family owned company! read more

Hired them to do some shower wall panels and install some shower fixtures . They did install the panels . However when they drilled holes for the shower components they did not measure the size of the holes for the shower fixtures first . They drilled THREE holes too big ! Now I'm stuck with a shower wall I can't use . There is no way to install the shower trim making it water tight . Not even with caulk or silicone . Now I'm stuck ordering a new shower wall , ripping it out , redoing the water tight backing etc . Who does this ? The technician admitted to me he didn't measure the holes before cutting . The company management has been responding to my requests. They did have the courtesy to not charge me for the work they did . This doesn't negate the fact that they damaged an 800 dollar shower panel , and all the work going into replacing it . read more

I had a fantastic experience with KC home services. Don came out promptly to fix several things (jammed garbage disposal, weak shower pressure, broken toilet fixture, clogged sink). He was so professional and just all around cool, and he even showed me how to declog my own sink if needed after I told him that my 6-year-old clogs it all of the time. They also have a subscription option that gives you a deep discount. Considering how many things needed repair in our home, I think the services were very affordable. I have been ripped off by so many plumbers and contractors, but based on my experiences with KC, I trust them, and that is a rare and valuable thing to have with a home services provider. read more

We are filled with gratitude for KC Home Services. We had a situation in our home that needed immediate attention due to my husband health issue. KC Home Services came out immediately and did an amazing job. They are very professional, clean and through. Virginia showed true compassion for our situation which is rare, and was truly appreciated. I highly recommend this company. read more

I chose KC when I had plumbing issues because a good friend used them for an HVAC installation and she did her research!(Who wants to take a chance with an investment like that)?! Even though my problem was simple, from the time I spoke with Britney scheduling me on the phone, I felt my business mattered. That quality of customer interaction is missing these days! And Don, the plumber who visited, was also very kind and professional, explaining potential problems and solutions, and I never felt pressured. Great company with very conscientious work ethics, I would say... read more

They never returned to do a hot water heater flush they said they'd perform. On another occasion, after my purchase of a Kozy wall heater from them a few years ago, the heater stopped working. After a few months of not working, I called KC only to be told by Virginia they no longer provide service for the heater. She suggested I call in an emergency gas leak and said spiders could have caused the problem. I refused to take her suggestion and complained online. It was then I received a call saying they would repair the heater, which they did. The initial repairman advised that repair would be followed up shortly for the hot water heater flushing. That was months ago. I never heard from them again. Virginia told me the flushing would be free due to the previous problems. "Excellent Customer Service?" Not in my opinion. Buyer beware. Cindy H. read more

Very professional and thorough service. Happy to replace my previous provider with them.

Bo was professional, knowledgeable, and offered amazing customer service. He spent time giving us valuable feedback as to what are plumbing issues might be and recommended a leak expert. He replaced our kitchen faucet quickly and even cleaned up. Hopefully the issue he thinks it is, isn't going to a bigger issue. If leak detection finds something, we will definitely call back Bo to help us. read more

Connor and his partner that came to replace a vanity for me had to get into the plumbing to rearrange it. They did not only an amazing job, but they went above and beyond. Were very respectful of my home, cleaned up immaculately and even brought in my Amazon packages highly recommend them read more

We've been loyal customers of KC Home Services for years, and they have consistently exceeded our expectations. Over time, they've installed two heat pumps for us, and the process has always been smooth, professional, and efficient. We're also members of their service program, which gives us peace of mind knowing that all our maintenance needs are covered--including servicing our on-demand house water heater, even though they didn't install it. The technicians are always punctual, knowledgeable, and respectful of our home. They take the time to explain what they're doing and answer any questions we have. It's clear they care about their customers and stand by their work. We highly recommend KC Home Services to anyone looking for reliable, high-quality HVAC and plumbing services. It's rare to find a company you can trust year after year, and we're grateful to have found them! read more

I had a questions about the air conditioning unit wiring under my house. I talked to a wonderful lady name Carol in the KC office. She sent Brandon to my house the next day. Brandon was GREAT! He went under my house, took pictures of the enclosed wiring and explained everything to me. The wiring was installed correctly and perfect condition. Brandon was so kind, professional and reassuring. Thank you Carol and Brandon! read more

Daniel is very knowledgeable and eager to accommodate the customer. Very considerate of being in our home and keeping it clean while working. They wore shoe covers at all times. Follows thru with research and questions relevant to the job. Was good at troubleshooting problems in our old house. read more

I can't say enough about their customer service! Always go the extra mile for their customers! 11-21-2025 Michael was out on a wall heater problem in one part of the house. He also inspected another wall heater and said I might think of replacing it as I think it was put in in the 60's. Old and don't want future problems with it. Sam came and gave me a price. I said it was fair and agreed to order it and they are installing it in Dec. 2. KC has installed at new water lines for me also. Any time I call I ask for Virginia who is a saint and so helpful! read more

We have been using KC for years now and they always strive to provide the best service as possible. We have met quite a few members of the team and have always been impressed by their professionalism and quality of work. read more

So glad to have discovered KCHome Service! Even the dispatcher is nice. She actually called to ask if the tech could arrive early. Then we got a text confirmation with an introduction to and photo of LUIS! He was friendly and professional; explaining everything as he found then fixed the problem with the AC. He even showed us a picture of the mouse who died in the compressor. EEK! Thank goodness for Luis. Don't bother getting other quotes, folks, KC is the best value and service. read more

Will not use them. When you call in all you get is an AI. I want to talk to a real person not some robot.

Needed a kitchen drain cleared. That's all. Communication and phone service was good. On time. Daniel was slick, clearly had sales training. He strongly suggested going under the house to "make sure the pipes were good" and his clearing the drain would not be in vain. He was intentionally vague about the cost of clearing the drain. After going under the house, taking pictures, he suggested the pipes that were professionally installed only 6 years ago be changed out. When pressed again for the price of the drain he quoted $359. and the replacement pipes of $3,771. I told him to leave. He wasted my time. I called a Craigslist plumber, who was responsive, professional, and did an amazing job that afternoon for $150. Although this is lower than the average cost, $359 is so much higher. I will never use KC Services and am letting my neighbors and friends know. read more

Plumbing, the work was done in a timely, professional manner and Bo is the best. Knows his profession and I appreciated his input. A pleasure to do business with from beginning to completion. read more

We needed a complete removal and replacement of the plumbing under our house that was built in 1962. KC Home Services were professional, on time and cleaned up as though they were never here. Thank you very much to Robert and Connor as well as everyone involved for a fantastic job! I would highly recommend KC Home Services to anyone needing plumbing work. Respectfully Tom & Bertha. read more

It is hard not to write a 10 page dissertation on how good this company and their technicians are. First of all super nice people. Second, very knowledgeable and skilled at keeping your home up-to-date and in top shape. Most recently, we discovered a gas leak that the technician was able to investigate during a routine visit for the Water Heater Drain. Our technician, Bo, had to cancel his next appointment to find the leak and make sure everything was capped off and that we were safe! We are so grateful to know we can always call KC Home to help us! read more

This is a good, honest, company. I was quoted by the installers of my mini split system to repair a leak and I was surprised at the cost on a system barely 2 years old. I talked to KC to get a second opinion/estimate. Well, Virginia set me straight. She had me call the other company back and tell them they needed to cover it under warranty. What kind of company does that? Me, knowing very little about mini split systems, could have easily had KC quote me and do the repair. But, they didn't want that and I really appreciate that. They saved me over $2k. And, KC has done work for me in the past, not the most glamourous thing and I didn't think to write a review about it but, I had an attic fan put in a few years back. The installation went smoothly and it's still going strong. Solar powered. My tenant is happy that it has cooled the granny unit down. read more

Don from KC was absolutely amazing. I was under pressure to have an emergency repair done before a bunch of people descended for the weekend. Don fit us in and got the job done expediently and well done. He cleaned everything up, made sure it all worked and got me out of the house to go pick people up at the airport on a Friday evening. I would absolutely use KC again. Their dispatcher kept me updated on our status too. Great company! read more

The team at KC Home Services has comprehensively dialed into what it takes to completely and thoroughly satisfy their customers. I needed an assessment of my thermostat that had conked out. In advance, I was given a profile and photo of my expected technician (Jeff Peregrina), who arrived on time, and courteously walked me through the device's examination. Once the diagnostics were done, he also showed me how to reset my heater so that it recognized the thermostat. It was fast and efficient. They know their stuff and they do it right. read more

Ordered an HVAC inspection for a client and for $375 we got a 15-minute visit followed by endless marketing. Their advice was, in essence,'its an old system so just replace it' and proceeded to send a quote for $22-44k to my client read more

KC Home Services - Plumbing Near Me - Santa Rosa, California

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We LOVE working with KC Home Services! We've had a couple of visits from them. This past visit was the same exceptional service that we had last time. It started with Virginia in the office, so kind and helpful, patient and committed to excellence and clear communication! When Don and Daniel came, we were in a Zoom meeting. They did a fabulous job of flushing out our water heater and checking out all the water faucets and systems throughout our house-and managed to do so without disturbing our meeting! Their report is clear and complete. We also deeply appreciate their honesty about what is imperative to handle and what can wait (or not be addressed at all.) They left us feeling impeccably cared for! (They also discovered a dangerous situation that a previous company had left behind and fixed it.) Kind, fair, respectful, and thorough! What more could one hope for?! read more