We had our annual inspection on our Lennox Heater by Henry Mechanical, and as always, were left happy with the result! Today we had the pleasure to greet mechanic Anthony Ports - what a polite, professional and knowledgeable person! After 13 years our heater shows his age a bid, but Anthony explained to us, how we can move forward to prevent some issues! Anthony Ports deserves a 5 star rating! Thank you so much! read more

Love love love these guys. They are the BEST we only hire them. They are friendly and very professional.

I've now worked with the Henry team on three separate projects, including a heat pump water heater and a completely new HVAC heat pump cooler/heating system. HVAC is a massive financial commitment, but after talking to several of the many providers in the North Bay, the Henry team stuck out for quickly returning my calls, showing up when they said they'd show up, and seeing a project through to the very end. I enjoyed working with every technician and representative they sent, and we've been very happy with our equipment choices. They know that pricing is just one of the key aspects of choosing an HVAC company, and repeat business comes from closing the loop and making sure customers are pleased and comfortable with their decision. Their office team is equally professional and courteous. They know where the technicians are and they keep the operation running smoothly. Always shop around when you're getting ready to spend big money on these home investments, and be sure to put Henry in that mix. Share your research and pricing expectations with this team and see how they compare. They bring wisdom, experience, energy, and value to the table. read more

Henry Mechanical - Clean, well-staged work in our attic! - Heating & Air Conditioning/HVAC Near Me - Windsor, California

"Home of the free second opinion" is a lie. My water heater stopped working. I called Ongaro first (that was its own debacle, see my other review) so I could get Henry for my second opinion. When I reached out to Henry - by both phone and email - and asked about the free second opinion, both people I interacted with pretended to have absolutely no idea what I was talking about and tried to pretend I was crazy for asking and insisting. It took half a dozen back-and-forths via email before Bella finally acknowledged that, yes, they would send a tech out for free. At that point, though, it's not really a free second opinion, I basically had to just convince a company to give me a second opinion for free. When the tech showed up, he looked at my water heater for a couple of minutes and we joked about Ongaro and their ridiculous prices (quoted me $938 to replace thermostats and heating elements, or $5,194 to replace the water heater entirely). Then, without actually looking inside any part of the water heater, without testing any circuitry, etc, this tech confirmed that it would be about $900 to replace those two parts (with the parts themselves only costing around $50...) or around $3,800 to replace it altogether. So, cheaper than Ongaro (because I gave him their prices to bid against), but not really. Skeptical of both of those bids, I asked my friend to come check out my water heater for me. He brought his multimeter (Why didn't either of these professional technicians have mutlimeters? They are not difficult to use...) and within 20 minutes he'd figured out that there was no problem with the water heater, but that instead the breaker serving it was faulty. He then replaced the breaker himself for a total cost of about $100. My water heater is working perfectly. It cannot be a coincidence that these two separate companies didn't even attempt to diagnose my problem and instead immediately launched into telling me to pay up hundreds or thousands of dollars for services that WOULDN'T EVEN HAVE FIXED THE PROBLEM. These companies and their techs are scum, just out to steal people's money. read more

I would like to give a big shout of thanks out to Henry Mechanical, and thanks to Paul and Alex for their awesome work installing new metal ducts under my house..(rat infested old fiberglass needed to be replaced) it seemed like a tough job, small crawlspace! ) And thanks to Lucas for cleaning up my air conditioning unit...great job all around! TJ was awesome coming out and giving me an estimate for the job, the quote was reasonable and below their competition, and they came quickly and installed everything in one day! They cleaned up and took all the old ducts away as well! The work crew was very personable. They were creative when they needed to be! I highly recommend Henry Mechanical for your heating and air conditioning needs! read more

Andrew was right on time !! This meant a lot to me, as well as his knowledge of my 50+ years old fan-forced heating unit !!! Great personal interaction as well !! Thanks again Andrew, and Thanks Henry Mechanical Team !!! read more

Well, you know that special project I was referring to earlier? We never thought we'd find anyone to do it, but Henry Mechanical got it done. Scott and Mason provided service that was way more than "service with a smile". They were on time, worked efficiently, everything worked and they answered any questions we had. Oh, yeah, and we got that smile. I recommend Henry Mechanical for any service you need. read more

A few weeks ago,I had a heat pump/ cooler installed at my residence. The crew arrived on time.Each person knew their tasks,so they went to work.Taking extra care to drop cloth the rooms, they answered all my questions, and got the job done in under a day.Even staying longer to help me understand the remote.I wanted to say thanks to Brian,Austin,and Ricardo.Good crew, good company. read more

Joshua is an valuable asset to your team. Joshua has extensive experience in plumbing and fixed my issue quickly. We also discussed how to fix other plumbing issues in the future. You can be sure I will request Joshua ! read more

I had a mini split system installed in my house and the experience with Henry Mechanical was very positive. Andrew Limon was knowledgeable and friendly and followed through on everything we discussed. The installation crew was efficient and professional and follow up by Ricardo Mata to ensure that everything was in order was great. Definitely recommend. read more

Professional and straightforward advice from the staff. Offered a great financial agreement due to the need to have to buy a new HVAC system. We had no heat for weeks and they were able to accommodate us right away. Several of the staff offered portable heaters until we got our new system installed. read more

Be very careful if hiring these folks for any HVAC repair. I called them because my 12 year old AC was tripping my circuit breaker. I would re-set the breaker and the AC would work fine thru a few cycles, but then it would trip the circuit breaker. Henry Mechancial sent out Baily who surveyed the problem and told me that the AC coil was over-amping and that I needed a new fan motor. That fan was installed 2 weeks later at a cost to me of $1,268. and Baily ran the AC through a couple of cycles and it seemed to work OK. Upon finishing up he told me that the problem was probably resolved, but that if it wasn't, he'd come back for further inspection. Not more than an hour after he left the AC started tripping the circuit breaker again - I called Henry Mechancial and informed them that the problem was not resolved - A couple of days later I ran into a friend of mine at COSTCO who sells and installs roof-top solar systems and he asked me if Henry Mechanical had checked the circuit breaker. They had not ... So my friend advised me that circuit breakers do go bad and that if the problem was a circuit breaker tripping the AC, checking the breaker should have been the first thing than any competent electrician or service technician should check out. So I installed a 40amp circuit breaker which cost $18. - I spoke with Eric, (the service manager) at HENRY. He admitted that Baily did not check the circuit breaker, but insisted that the coil was bad and claimed to have photographs proving it - Then I reminded him that the new motor was still tripping the circuit breaker and that we'll never really know if the new $18. circuit breaker would have solved the problem without me spending the $1,268. This sort of reminds me of the old days when an automotive mechanic would start replacing several random parts of a car until finally the "problem" part was happened upon. That old scam led states like California and New York to suggest that mechanics So I'll never know if I could have saved the $1,250. I spoke with Eric, the service manager at Henry Mechancial and he admitted that Baily should have checked the circuit breaker first. In my opinion if the circuit breaker was replaced He informed me that they had photographs showing that the coil was bad and needed replacing. They didn't leave me the old fan motor, (with the coil). read more

Barry came out and got us taken care of promptly. Service was available immediately. Barry was very fair.

Henry came highly recommended by other professionals as well as family and friends. I'm absolutely delighted with their work. Matt, Gus and Tyler were my installers and they are so professional. They're welcome at my house anytime. read more

Amendment: since my review Henry Mechanical has fixed the problem by installing a new cover over the return air vent . Thank you to 'Ever' at Henry Mechanical who made sure the problem was corrected ! read more

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I recently had the best experience with Andrew and the Henry Mechanical team. I decided to get an AC unit installed in my condo- Andrew contacted me, set proper expectations when it came to our initial visit and what to expect during the install and after install. I had met with two other companies and I am so grateful I chose to work with Henry Mechanical. Andrew was able to get me exactly what I needed without overselling me BS I didn't need . He listened attentively to what was important to me and was able to get me the best financing out of the three companies I talked to. For what I needed to do and the pretty penny I had to spend on this project, I never once felt pressured by Andrew to work with his company which helped make the decision. Plus they use quality USA made machines that should last quite a while. If you are thinking about getting AC or switching out your old furnace look no further (SERIOUSLY) call these folks talk to ANDREW and he'll take care of you like your family! Best decision I have made 2025 for sure read more

Called to see about having ducts cleaned so air quality was better in home of clients I represented. The rep who came out was high pressure salesman. Did eval under the home and reported the ducts were not well sealed and metal had holes. Wanted me to accept bid to redo all duct work for $9,000+ if they could start the NEXT DAY. Said they had hole to fill in their schedule and this was deep discount. I let him know I needed another estimate. Once I got another estimate, was told the duct work was fine! In fact, the duct work had been replaced with new furnace about seven years earlier. I don't trust this company. read more

WOW!! Great service all the way through! My salesman, Ben, was prompt, personal and most importantly came up with a solution for our unique problem-at about half the cost of the Costco solution Next the installers-2 young guys, Aldo very prompt, polite!!, hard working, left NO MESS, and did a beautiful job Finally follow up is amazing, everything works perfectly and we are thrilled!!! Wish every company was so wonderful to deal with! read more

I have spent well over $56,000 on TWO units and ducting with Henry Mechanical just to have neither unit work properly and promises through the years of calls that they will fix it and make it work as promised. I even bought another unit before the first one was properly working because of " promises " to fix and make right even if it was at their expense. NOTHING STILL has been followed through after years of documentation of calls and documentation of conversations. PLEASE come out and folllow through for your well paying customers that trusted you ! read more

Just had HVAC system installed that included furnace, air scrubber and AC. My 19 year old HVAC was dying. Andrew came and was super helpful in showing and explaining specific issues with our furnace. He was patient, friendly and explained things in away we could understand. Tyson and Garrett were like the stealth brothers. Came in quietly., demo'd the old furnace that was located in a tight spot in a closet and left without a trace keeping my house clean. They worked well together and the finished install had a clean, professional appeal. read more

Henry Mechanical - Installed Furnance and air scrubber - Heating & Air Conditioning/HVAC Near Me - Windsor, California

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I am writing once again about my situation. Approximately 7 years ago I had central zoned air conditioning put in my house. This is not an inexpensive endeavor. A couple of years later, I had to have my furnace replaced. All work was done by Henry Mechanical. The system has never worked properly. Once again, my heater has stopped working with yet another error message. The unit is a Lennox and supposed to be of good quality. Year, after year, after year service has had to be called and although temporary solutions are found they never last. I've about had it. Once again I have no heat and have been told it would be a week before someone can come out and look at it. Seriously? Enough us enough. DO NOT USE THIS SERVICE OR PRODUCT. You can do better. read more

I first needed the assistance of Henry Mechanical in late December 2023, when my central heating unit could no longer offer what I really needed, which was HEAT! They assisted me with knowing that we had a fatal central heating diagnosis on our hands and helped me to have a new heater in time for my 84 year old Mother's New Year's visit, despite the fact that they originally estimated that they wouldn't be able to replace my unit until several days into the new year. So much more comfortable to ring in the new year without chilling inside my home. They've had my best interests at heart from the time I met them. Some time later, I was offered a free inspection of my water heater, which turned out to be a free inspection of ALL of the plumbing in my mobile home. I am so grateful! I never would have known about the multiple water leaks and a couple water supply issues that have been ongoing for who knows how long due to normal wear and tear. My mobile home is 53 years old this year and these things happen, especially in older homes. While the repairs were estimated to be pricey, and I needed to figure out how I could manage the cost, Henry Mechanical employees were very patient with me as I worked out how I would be able to pay for these essential services. Thankfully, I found a way. They also provided a significant and generous discount for my plumbing service needs as I signed up for a membership plan with them in order to keep my heater and A/C unit in excellent working condition from year to year. On March 8, 2024, these multiple plumbing issues were all resolved professionally, competently and all within less than eight hours! Wow! I am so impressed with this company and their excellent staff. I am planning to be their customer for the rest of my life. I am very pleased to share this sparkling recommendation. Indeed, everyone I've encountered from this organization has shown up at very high levels, from the people who have visited and made estimates, to the people who came to do installations and repairs, to the office support staff who offered their support over the phone. I believe in my heart of hearts that you will enjoy these benefits should you ever need their expert help as well. Best wishes and may your repair/replacement needs be small and few and far between. Still, Henry Mechanical and its people are stellar should you ever need them. read more

They are simply an amazing group of people. From scheduling to finalizing a job--simply great. The staff is friendly, courteous and most of all empathetic to the situation on hand. They are extremely informative and knowledgeable. Great attention to detail. I would always reach out to them if an issue comes up Nina Barbeau read more

Very professional business from answering your call to the tech on site. They communicate with you effectively, responsive, on time, professional and knowledgeable. Highly recommend! read more

Update: I initially left a one star review because of a lack of communication post initial visit and my constant follow ups being unanswered. I appreciated that they followed up with me right after seeing the review (though I wish the review wasn't the catalyst) They came back promptly, never mentioned anything about my review, and stayed very professional. The issue seems to be fixed, thank you Dave and team! read more

I specifically requested to have Henry come to my elderly mother's house on a Friday so that I could be on hand to ask questions and find out about cleaning the filter in the furnace. Henry decided to move the appointment up to a Tuesday when it was convenient for them, but not for me and the whole reason I made the appointment for a Friday. Thanks Henry, now I am just as uninformed as I was before the visit. I am unhappy and pissed off. It's enough to make me want to find a different service next time. read more

Mike Moller of Henry Mechanical is outstanding. He is really friendly, punctual, reliable, honest and generous with his time. He replaced our water heater and made a point of charging us a reasonable price for the appliance and his services. We couldn't be more happy with our new water heater! Mike was referred to use by two neighbors who each recommended him highly. read more

We just had a furnace and house A/C replaced and the A/C system zoned in Windsor. Very quick response and a very professional review of the job and options. The crew of Joey and Gus were terrific and completed the job in 1 1/2 days. This is an expensive investment and they did a very high quality job - highest recommendation! read more

Can't say enough great things about Andrew Limon w/ Henry Mechanical! He took a very daunting situation and turned it around. Henry's competitor's sales person quoted us a fix to the tune of $25k and with Andrew Limon's honesty, integrity and communication fixed our unit for $450. It only needed a new capacitor. He certainly went the extra mile in providing my husband and I w/ great service. His integrity, honesty and communication is what will bring us back to Henry Mechanical for all our heating and cooling needs. Thank you Andrew! read more

Henry Mechanical is an amazing company. We are new homeowners and needed ac put into our home. We had multiple companies come out to give us quotes and Henry Mechanical had the most knowledge on the products they offered and explained it the best. Fast forward a few months we finally decided it was time to get ac and went with Henry Mechanical. They were quick and efficient and installed the next day. We have already recommended them to 3 people and are very thrilled in how our system works. read more

I asked this company to give me a bid to replace the AC portion if my home HVAC system. Andrew came out and was very professional, this company was one of 3 I sought bids from. This company's bid was a full $7000.00 over the others. I STRONGLY urge folks to look elsewhere for HVAC work. This IS NOT the company you want to hire for any HVAC work. After viewing Henry Mechs rebuttal, they cannot defend thier extreme pricing. The air return comment is nonsense. They could put a bigger filter holding for cold air return but the duct size would be the same. The company I hired is doing everything Henry would do, pulling the permit, doing the duct cfm work AND using better equipment. Unless a customer wants to throw away money, look for another company. read more

After 22 years our home Heating and AC died. I checked reviews on line and chose Henry Mechanical both because they got great reviews and they were very close by my home and we needed something done right away (cold!) Andrew Limon came out to evaluate what I thought would be a minor repair on my furnace. He was very professional, friendly and very knowledgeable. He took it apart and showed how badly it was falling apart and actually unsafe to be using since the air it was blowing through the house was full of old dust. I knew eventually we would have to do this and decided to do it the right way and got a complete new Heating and A/C since they are tied together. So we got a brand new system installed from Henry Mechanical-who did an excellent job. They called ahead and arrived on time. Both Daniel the lead installer and Yuri did an excellent job. Not only was the product working great, but all the main duct work in the garage was redone and it looked much cleaner, neater and safe. Additionally they were very careful to check with us every setp of the way if any decision needed our input. Yuri even lubed our our garage 8 ft. sliding glass side door which was a much needed and pleasant added perk! Andrew followed up with us several times to insure we were happy with the installation and the service. I would highly recommend Henry Mechanical for any HVAC or other services they offer. Thank you ! Mike Windsor CA read more

I have used Henry Mechanical for an annual air conditioning maintenance for several years. Unlike other companies that advertise a free or low cost inspection in order to find something wrong with your system, I have found Henry to be honest in assessing the state of my system. I just had this year's service which was very thorough and found no major issues with my 11 year old system. I thought the technician, Bianca, was very competent in assessing the system and in explaining to me how it was working. My feeling is that with all of the regulatory changes coming down the road, it makes a lot of sense to maintain your existing system to have it last as long as it can rather than have to replace it with a new system that will be much more expensive and probably not as efficient due to all of the new government requirements that are in the works. read more

Henry Mechanical managed the replacement of an air conditioning unit professionally and the quality of work was fantastic. We had a follow up service request and received excellent service. We would recommend Henry Mechanical and their technicians. Our most recent help from Jessie was especially appreciated. read more

Well, I called to request a check of my heating system ( they advertised on the radio ) and Andrew and Ben came by to check. They were so personable and charming, helpful and 'real'. The office staff were also very thorough and extremely helpful and competent. I was unsure of the age of my furnace but thought perhaps about 15-20 years. After checking, they advised the furnace was 41 years old! Wow! Still working but at about 40% capacity, as they reported. After receiving a full report, I was advised to have the furnace replaced as it was not as safe, reliable, or cost effective (PG&E), as it should/could be. Technicians will be coming tomorrow to replace the furnace and thoroughly replace areas necessary; the ducts are still functioning and clean enough so they are remaining. I am happy to be proactive in this area - don't want to leave it until later and then have the system crumble in the midst of winter. Both Andrew and Ben were very helpful, kind and genuine and I appreciated their help and explanations. I would definitely recommend Henry Mechanical to others looking to have the safety and efficiency of their heating system checked. read more

Our Lennox furnace stopped working the Monday before Thanksgiving. They said they couldn't come out for EIGHT DAYS. We've been a customer of theirs for more than 12 years and have the HVAC system serviced twice a year. Prior to this they've flaked out on 2 different service appointments, calling at the last minute to cancel. read more

Henry Mechanical installed a new heater and A/C in our new home and it elevated our comfort tremendously. The technicians were courteous and accommodating to our needs. We are happy with the overall service. read more

Our central heating hadn't been serviced in many years. The service was great, and Bella at the office was very communicative and helpful throughout. We had clear estimates for each piece of work that was to be done, with clear explanations of the what and why. Professional and friendly on every level. read more

We had a few other companies come out to see about updated our system with AC. The duct work needed to be replaced under the house, but other companies ignored it because it was so difficult. Henry folks gave a good exam, come up with a plan and stuck to what they said they would do. They included a few little things here and there an no charge. They arrived on time and go the job done when they said they would. I watched most of the work and every detail was perfect and what needed to be done. read more

We suffered smoke damage from the fires in Geyserville, Healdsburg and Windsor in October 2019. I wanted to have the ducts cleaned so I called Henry Mechanical and spoke to Rocio who was very helpful and was able to schedule me in a couple of days. Kyle came out to do the work, he's a super nice guy and explained the process and then brought the equipment in and started. It was not disruptive at all. The hose uses a camera and he showed me the pictures of my ducts and the collected dust. Overall I feel very confident about their work, their price was very reasonable and competitive and I would highly recommend this honest company and great technicians for any HVAC work. read more