The good: it looks like all the chargers are working. When I pulled up there was actually a free…read morecharger. The bad: another of their charging stations in a crowded parking lot. This means lining up and waiting blocks cars backing out of parking spaces and obstructs traffic. Creates chaos for those waiting for a charge. Adding to the complication, depending on where your charger port is located, you might have to back in to an angled parking space. This means a lot of cars backing up and maneuvering to allow space. Since these are fast chargers, I can't imagine why they would put them on the top deck of a crowded shopping mall parking lot. There isn't time for shopping, so 100% of the customers come here only to charge. Another example of electrify Americas abysmal business plan and poor execution.

8 charging stations, including 1 space for handicap parking. Up to 350kw. Easy to use chargers…read more Habit Burger nearby to kill time during charging ;)

I have an older EV-a Nissan 2017 Leaf. The only charger I can use is the Chademo. There's only one…read moreChademo and at least 50% of the time I've needed to use it, it is not functioning properly. I've spent so much time on the phone AT the charger trying to get it straightened out I could've been charging elsewhere. Not great. The other chargers seem ok but I had another driver express how many problems they've had at this charging station.

This is my third time using this station. It is easily accessible, conveniently open 24 hours, EV…read morestations are serviced well and typically available for use. My first time using the station was a breeze. I had no clue what I was doing, following the on screen directions simplified the process and made it easy to navigate. My second time using the station had an issue occur, the screen froze on my payment. I contacted customer service (contact information located at each station) and was able to connect with a real person instantly. She restarted the station, ensured me my card was released from any charges and I was able to use the station. I made the mistake on entering my payment first prior to connecting the EV pump to the vehicle. Oops! The directions on the screen specify this very clearly. YOU MUST PLUG THE CHARGER INTO YOUR VEHICLE FIRST THEN ENTER YOUR PAYMENT INFO ON THE SCREEN. The charging station is illuminated the entire use of the EV pump, detailing how much time remaining until you reach 80% and 100% charge, showing you where your current charge % is, how much your card has been charged so far, how long you have been at the station and the rate of energy being delivered to your vehicle. As a guest, you have the option to enter your phone number to receive a detailed text receipt detailing your transaction. The details are easy to view from your vehicle. I used the pump for 83 min, went from 37% to 90% and was charged $15.91 total using the Ultra Fast pump.

Easy access charging station for any vehicle charging set up. Front or back. Close to restaurants…read moreand stores. Even a gym! Stations are brand new and clean. Easy to use with the electrify America app. Spaces are spaced out to fit even ev trucks. One tip. Bring your ccs charger adapter for teslas.

This is THE best place to charge your EV!…read more Located on the heart of San Francisco, this easy to get to charge station, is truly perfect. You enter, ( it's one way) and pull into one of the open spaces ( there's at least 12), click your card, and charge away! These are all fast level three chargers, and they reasonably priced. The entire building is immaculately clean, and if you don't want to hang in your car while it's charging, there's an enclosed lobby, where you can sit and enjoy some quiet time, grab a snack from the vending machine, or get some last-minute things done on your phone or laptop. Once you're done, and you head out of the exit, it's a one-way street, so it makes it easy to jump back into the thick of the San Francisco streets!

"Flagship" is spot on. Tons of charging stations with wide parking spaces, inside a nice garage…read more Indoor waiting areas are so clean and roomy, with nice seats. Work stations. Conference room. Clean restrooms that require a code. Security. Vending machines. A small coffee vendor would be nice. I didn't walk around the neighborhood or anything since I'm not familiar with the surrounding neighborhood. Oh - these chargers also allow you to charge to 100%, if you need it.

Can I give 5 stars because I didn't have to wait for a charger... maybe that's not the point of the…read morestars but today it's a big thumbs up! This location is a bit tough if the outlets are busy - earlier in the day. In the evening or when the stores are closing it's great! The hard part is just knowing who is waiting for a charger and somehow there still isn't much of a process to say - I'm next - in this EV world.

Not enough shade, wow. This charging location gets hot. This Electrify America charging station can…read morebe found within the Nut Tree Outlets. It's nice because you can go shopping while waiting for your car to charge. No restroom close by. The total of 7 chargers make this site a "quicker" spot than most I have visited.

Two out of six chargers out of order. Yet another example of one of the worst companies in the…read moreUnited states. Equipment is unreliable in the services of warrant.

UNSAFE!!!!!! No organization, no marked lines, total chaos. Have been in several situations at EA…read morewhere "line cutters" started fights with others; mosts recently an incident escalated into someone pulling out a gun. I believe your company has a responsibility to implement basic safety and organizational measures at your stations. I strongly urge you to: Employ attendants to oversee operations at busy stations Install security cameras and post clear signage indicating the area is under surveillance Add visible signage and permanent cones or markings to designate the correct waiting queue Customers should not have to risk their safety to access the services your company provides--especially when these stations are located in high-traffic areas without adequate oversight. I hope you will take this issue seriously and prioritize customer safety by making the necessary changes as soon as possible.

Lots to do around here... and. Save Mart has a bathroom (with a code). The only thing that I didn't…read morenotice, in spite of a well placed warning, there is an 85% max charge. So just be prepared for that. Just a few chargers but they were all working.

This is Station 200171, open 24/7. There are 4 charge stations located at Lakeshore Plaza between…read moreLucky's and Noah's Bagel, along the Ocean side. Plaza has a small but convenient selection of shops / restaurants to hit up while you charge. My charge depends on my goal and I usually follow my manuf's suggestions. To optimize for battery longevity during work days, I charge to 80%. For long haul driving on weekends, I charge to 100% (manuf rec 1x / month). CONNECTOR TYPES: (3) CCS, 350 kW (1) Level 2, 7 kW PRICE: With EA's Pass Pricing, it's $0.56 / kWh. IDLE FEE & GRACE PERIOD: To ensure chargers are available for the next driver, you'll incur an idle fee: $0.40 / minute not spent charging after the 10-minute grace period. The Electrify America app and the charger screen will let you know when you enter the idle period and start incurring idle fees. Learn more on electrifyamerica.com/pricing PROTIP: Regulars wait for an available charger by queuing alongside the dumpster. This is something the local EV community came up with. There's no signage for guidance. No employees for directions. VIBE: Usually uneventful here. Mostly filled with pleasant interactions from other EV peeps. Except today... when a Karen and a Ken were in true form. Talking AT the people in their cars while charging. I say talking AT and not TO bc they didn't approach the folks at the chargers like neighborly adults to inquire how much longer we'd be. Instead, they chose to be snarky and each had the audacity to walk in front of our cars to passive-aggressively bark snide comments. Karen shouts: "TAKE YOUR TIME" then walks away. I felt bad that her wrinkles and deep furrows really display outwardly what a miserable old bag she is. Let this wait humble and remind you that your luxury EV doesn't trump anyone's place in line. Ken musta felt empowered by this poor behavior bc he gets out of his own car, pulls his chinos up well beyond bellybutton height and decides to consign on that betch's rudeness: "ThEy'Re ALL tRyInG tO cHaRge To 100% - sO sTuPiD!" Then gets back in his car... to continue waiting indefinitely :) First off, fk your betch and the clique you claim. You ain't entitled to SHIT here at a PUBLIC CHARGER. Don't wanna queue up? Install a charger at your house. Or how about you plan accordingly? Maybe don't go during peak hours and expect those of us who WAITED OUR TURN to unplug for YOU. I was gonna stop at 80%. But that attitude made me stay till 99% cuz I had the time today. And I still left before the other 3 cars who were plugged in ahead of my arrival. It was a nice, collective unspoken FAFO moment of camaraderie. It doesn't cost anything to be kind & polite. So come correct or get corrected.

It's FINALLY open! 10 charging stations is amazing. Since no one still really knows about it, at…read moreleast finally being open, all 10 were available when I pulled up. The entrance is right before the light of the freeway entrance (San Pablo Ave & John Muir Fwy) and right after the Safeway parking lot entrance. To enter sucks, you still have to wait in the freeway/Safeway traffic before you can access the entrance. To exit, I will either have to take the freeway or cross over lanes to U turn. Morning and late afternoon traffic is brutal over here so... Just saw a car pull up from the Safeway direction, so it is possible to enter/exit through the Safeway parking lot. Still not pretty but definitely easier than the street. Everything about this place is the same as any other Electrify charging station... charging speeds, rates, etc. I hope these chargers will be well maintained without out of order stations as often as other locations. Just happy it's finally open with WAY MORE charging stations than that at Lucky. Not sure how long the no wait will last especially since there is no place to park while you wait for the next available charger. That may change once construction is done over here. We will see...

Needed to install a charger for a new EV, and was told by two electricians that I required more…read morerobust service, that is, a new panel, that would cost anywhere from $6 to $8 thousand, which took some of the joy of not paying $5.50 a gallon. EV Charger Expert proposed installing a smart plug that would monitor demand, and should demand overtax the existing service, throttle back demand from the car charger. That cost $1550 plus a $600 smart plug. The work was done quickly and it worked for Night One. I'm happy.

Worked with "EVCharger Expert" to install a 240V outlet for an EV charger in my garage and a…read morededicated 20A outlet for an over-the-range microwave. Overall, the job was completed successfully, passed inspection, and avoided a costly panel upgrade. But there were also a few areas where the process could have been handled more proactively. What I appreciated: * Technical expertise & cost savings: My service panel is limited (90A), and other contractors immediately suggested an expensive underground service upgrade. Kirill performed load calculation and recommended using an Emporia Pro charger with dynamic load management. That solution allowed me to safely add both the EV charging outlet and the microwave circuit without upgrading the service panel. * Permits & documentation: They provided the required licensing, insurance documentation and handled the city permitting and inspection process. The final inspection passed without issue. * Responsiveness: Communication was generally clear via email regarding quotes, scheduling, and permit updates. Where I believe the process could improve: We encountered a major obstacle when it was discovered that the crawl space was blocked by a concrete foundation wall, preventing wire routing as originally planned. Initially, there wasn't a clear alternative proposed. I ended up suggesting routing the wiring through the ceiling instead. While the team evaluated and successfully implemented that solution, I would have preferred if alternative routing strategies had been proactively identified earlier in the process. I also want to acknowledge Erin's craftsmanship. When we ultimately routed the wiring through the ceiling, he carefully navigated around existing plumbing lines and made precise cuts to minimize disruption. The finish work was clean and well executed. In the end, the installation works well, passed inspection, and achieved the primary goal of adding EV charging without a major panel upgrade. I would recommend them for homeowners with limited electrical capacity, especially if dynamic load management is needed.

Had to charge my rental. They have about 4 stations with plenty of parking if you have to wait for…read morea charger. Located in a shopping center so it has activity around. Easy to use, takes credit cards so you do not have to be a member. They text you receipt, and notify when charged. Screen was large and bright. Took about 1 hour to charge about 30% top off. You only have to be at 75% for rental returns.