I have used Integrity for all of my electrical needs and will continue to. Jamie came out to install an outdoor plug for my hybrid. He was prompt, knowledgeable and efficient. Scheduling was easy as well as updates re arrival. read more

Twas 3 days before Christmas and within the house, A GFI outlet had blown out its fuse. I called Integrity Electric and asked for repair, And the next morning the electrician was here. Within 30 minutes the circuit was fixed, And the cooking resumed to feast for St. Nicks. A cheerful thanks and the bill was paid, And as he left he wished us Good Day! read more

These gentlemen are so polite and responsive and solved the problem without wasting time and were very considerate and listened to my electrical challenges. i rate them the best electrical company in Marin. NK read more

We hired Integrity Electric to do a big interior lighting upgrade throughout the main floor of our house. They submitted a very fair, reasonable and competitive bid for the job, and completed the project on time and on budget. Their team worked efficiently and communicated ideas and suggestions throughout the project. The result was a beautiful, well lit interior using the latest efficient LED lighting. Our house looks much brighter and bigger as a result. I would definitely use them again for our electrical work. 5 stars for sure! read more

Highly recommend. Everything from the first inquiry call to final scheduling was very easy. The pricing was also fair and reasonable. Ryan, the electrician, was kind, knowledgeable, communicative, and willing to answer all my questions! read more

Integrity Electric did some work in my house installing a ceiling fan and adding outdoor outlets and I was very pleased. The estimate was great. The person who came was very experienced and we were able to work through all the details. This was a huge improvement from other ones that came. The 2 guys that came to do the installation were great. They were professional and experienced in what they were doing. They treated my things with respect and did a great job with the work. I very much recommend Integrity Electric! They were very responsive too. Estimates didn't take long and scheduling was good. read more

Jerry Thompson, owner of Integrity Electric a diamond certified company since 2008 visited my home in Mill Valley today. He had been referred to me by a realtor friend of mine. Jerry was supposed to be here between 11-1 and arrived right on the dot at 11. I had made a list of the items I wanted him to check but within less than 10 minutes he had diagnosed the problems in my kitchen and fixed them! Next on my list was an outdoor spotlight that was not going on automatically as it should. He realized that it was in need of two wire nuts to protect the wires from touching. There was also an issue with another spotlight in the middle of five Redwoods on the front bank of my property that hadn't been working for some time. He also did some trouble shooting on three other maples on the front bank of my property and voilà all was working perfectly! All of these things were completed within approximately one hour Needless to say, I was very impressed with his accuracy, precision and the time it took to complete the job. And the best part, I now have a new electrician and am a very happy customer Thank you, Jerry read more

Called these guys today because Poolcraft was installing a new pool filter and needed electric work. Outstanding customer service! The owner was at our house in 40 minutes. Went over everything that needed to be done and they had an estimate to me in less than an hour. Can't say enough nice things about our experience. read more

I had them do two jobs- should have stopped at one. They put in electrical for an electric car. Took a few days and back and fourth about placement but in the end- I have a plug. Then I asked for electric to be brought to a hot tub in the back. The did half the job and said they'd do the last mile when the hot tub arrived. Fine. So hot tub arrives and they come out telling me they can't do it because there is concrete there... uhmm there was concrete before!?! So they cut the concrete and pick ax the ground breaking a pipe. Concrete, plastic, mud everywhere. Then they tell me I'm going to have to call a Plummer to fix the pipe. What!!?!??!? They hook up the spa but I'm left with chunks of concrete, mud, rocks, and a broken pipe!!! I reach out to Jerry who was nice enough and stated they'd come fix it later. A few weeks go by and a man shows up to Jerry-rig a pipe system (no pun intended ;) and then covers it with dirt. Leaves the concrete, the broken pieces, the mess there! What a disaster of an experience. The work was completed but they have yet to get the city to come out and it's been done since Oct!! Our electrical flickers often now and even the microwave stops sometimes. I'm not sure if its the fuse box or the electric input or what but clearly massive issues and little resolved. I can't recommend using this company to anyone even if they provide you a lower cost- it WILL cost you more in the long run. read more

This company lives up to their name. They provided great service and charged exactly what they said they'd charge - no hidden fees or surprises. The technician did excellent work, solved the electrical issues we had, but he caused some minor damage on the wall (we have old, stubborn outlet covers that are hard to remove). Jerry, the owner, came out the next day and fixed it. All good. I highly recommend this company and definitely would use them again. read more

Everything about Integrity Electric is excellent. I had a major project at my house upgrading service from 100 amps to 320 amps. Jerry, the owner, was really prompt at returning my call and scheduling a visit to provide a quote for installing a new panel/meter, moving all existing wiring over to the new panel at a different location at the house, making sure everything installed was up to code for the town building inspector, etc. Jerry came out, answered my questions, assessed the work and had a quote, a reasonable and competitive quote, to me the next day. He had a crew available the following week. The quote specified every detail of what they would do. The crew arrived on time, completed the work on schedule, were very nice people, and every detail of the quote was fulfilled. The town building inspector approved it immediately. For me you can't ask for anything better. Deliver quality work on time and on budget, quickly, all with great personal interaction skills along with electrical expertise. I would give them 10 stars if Yelp would let me. read more

I installed two bathroom exhaust fans but ran into some trouble with wiring. I called a number of different electricians who either didn't work where I live or were too backed up to come by within a reasonable timeframe. I then called Integrity who made a great effort in fit me in their schedule. Sean showed up right on time, reviewed the wiring in the fans and it was quickly apparent he knew exactly what to do. He worked efficiently, professionally, and was a pleasure to deal with. Integrity and Sean solved my problem and our fans have been working perfectly ever since. I will be calling Integrity again when I need electrical help. Thank you for your help and excellent service. read more

This was by FAR the most unprofessional company I've ever dealt with. I called three times, and left 3 voicemails regarding a simple rewiring job at my apartment complex in Sausalito. (No response from IE after three (3) attempts to contact them). After two weeks of calling and leaving voicemails, I finally reach a live representative. I explained my situation, and what the job would entail. The woman I was speaking with seemed to have trouble understanding my current issue. The job was simple, I was doing construction on my family's apartment building, and during construction electrical wires were cut. We needed to have these wires replaced (i.e cable, etc.) I'm no electrician, but I do not believe my order was overly complicated for ANYONE in the industry. After listening to my request, she puts me on hold for a few minutes, she gets back on the phone and says to me "we are busy for at least a month, but I can refer you to another electrician." If this was my initial call, and I hadn't repeatedly called with no response for over 2 weeks, I would have been fine with her response. If she would have told me promptly on the call that they were booked for a month, I would have been slightly disappointed, but understood. Instead she bluntly told me AFTER 10 minutes of conversation, we can't do the job you're asking for (after putting me on hold for 5 minutes).! I asked her, "why couldn't you have told me this 2 weeks ago?" She promptly, hangs up on me!! I call back, and she picks up again. I reintroduce myself, and ask stunned, "why did you just hang up on me?" Her response, "uggg what do you want?!". Now I'm very stunned. What do I want? I want what I've described in 3 voicemails, and a live conversation. A bid on a wiring job to hook up cable and other electrical wires. She proceeds to tell me "I don't like the way you're talking to me, please don't ever call this number again", and then hangs up. I AM NOT MAKING ANY OF THIS UP. This employee lacks any resemblance of professionalism. I then call divine electric who I've never used before. I can't discuss the quality of their work since they haven't started the work yet. What I can comment on is the fact that they PICKED up the phone, will come to the property in 2 days, and will start the work in exactly 1 week. My bar isn't that high. As someone whose used and referred clients to Integrity Electric in the past, I'll say this, Jerry and Scott provide quality work. Period. The woman who works at the front desk (I don't know her name) is the most incompetent, unprofessional, clueless employee I've ever come across. Having the name "Integrity" and having her as the person answering the phones is mind boggling. As someone whose profession is in sales (commercial real estate), and works with actual INTEGRITY when representing/helping clients, I would expect much more from a "diamond certified company". The work they produce is great (Thank you Jerry!) This individual has ruined any relationship I previously had with Integrity Electric. I will be sending an email blast to all my clients detailing my unfortunate experience. I've referred a good number of clients to integrity electric in the past, but will never refer ANYONE to them again. The type of behavior displayed by this individual is unacceptable, and I do not want other people to not go through the repulsive experience I went through. read more

Ouch. Awful . Run away. I had no sense of any "integrity." I made an appointment for a specific time (at a house we just purchased, so I do not live there yet). I waited over an hour... no-show. So I called and the phone agent said they were "really busy" and she'd check with the technician, and call me right back. No call. And by the way... could someone have called me instead of not showing up? Apparently they couldn't be bothered. I decided to give it another try, and sent an email suggesting a new date and time. No response. So I didn't go to the house, because I didn't think we had an appointment (i.e. no confirmation). Guess what, the guy shows up, and lets himself into our yard without me being there and without my permission. I call that trespassing. He called me from there. I told him that I don't want the work done without me being there. We made an appointment for today between 1pm and 3pm. He said that works, and he'd go back to the office and send me a confirmation. Nothing was sent. So I went to the house today and... waited. No-show. I called again, and the same agent said I am NOT on the schedule. This is TERRIBLE customer service, and EVEN WORSE communications. I will never hire them, and I will tell my real estate agent to not refer them to other clients. Who has the time or patience for this kind of treatment? read more

This crew is sweet, adorable (Liliana included), efficient, timely, professional, helpful (we snuck in some personal questions, as we work at a veterinary hospital), and overall fun to be around. I would highly recommend and don't take it personally if Liliana doesn't take your dog treat, she is apparently quite picky. - Thanks, guys! read more

On paper, Integrity Electric looks like a very professional company. The reality is a little different. Let me explain: First of all, they forgot some expensive fixtures on their quote; those had to be addressed at the end of the job. Even though, they supposedly gave us their wholesale price, it was still expensive. Second of all, there were change orders that should not have taken place; we contested some of them, and they did take them off (however, it leaves you with a weird feeling if you hadn't been checking carefully every single of them). Then, there are all the mistakes their employee made; they were all fixed, but the guy had to come back three or four time. Finally, we had more work and emailed them for a quote. They simply never got back to us. read more

Short story: new house - new doorbell - new doorbell stops working - homeowner tries to fix it - random electrician tries to fix it - doorbell continues to be broken - many UPS deliveries missed due to said broken doorbell - last straw reached - Integrity saved the day. I felt bad calling the pros with something so small, but they didn't mind and had the problem solved in an hour. Friendly, patient, affordable, great follow-up and now my doorbell works! read more

I'm not an incapable person-I just can't do everything. My hands are full; I have an incredibly busy schedule and well...I'm not an electrician. So I call Integrity Electric to get the job done and get it done right. I've been working personally with Integrity and their rockstar staff for over ten years, and my mom worked with them before that. Not only do they deal with my high maintenance nature (I need it, and I need it done now!) but they always arrive on time (or early) and stay until the job is done. On the rare occasion that we've needed to change appointment days or times Sally has always accommodated me as if I am the only person on Earth. It's true...I (like many others) do tend to suffer from the egocentric predicament and the world revolves around me. Integrity Electric will be the only electrician company I will ever call and they indulge my black sense of humor. I've sent countless clients to them and will continue to support a family owned local business. Keeping the money here does all of us good. read more

Like others, I chose Integrity based on their reviews and I felt they did a great job. Originally I had spoken with them in 2011 about a major overhaul of my electrics in my house. At the time we were unable to afford it however at that time, following all my due diligence with several electricians, Integrity's proposal made the most sense to me in terms of what they'd do, what was needed/ not needed, working with me to minimize the inconvenience and proposed a really reasonable cost. Since then I have had them at my house doing more basic work but again found them to be very thorough and very reasonable and I'm very happy with the results. I will use Integrity for all my electrical work in the future. read more

My experience with Integrity Electric inspired me to write my first Yelp review. From the beginning, it was clear that Jerry wanted to help me save money. He went to bat for me with the city of San Rafael to successfully get clearance on a permit that a city inspector denied per the "books". Technicians Lee and Jeff replaced a 48-year old electrical feeder line into my condo unit through ceiling space shared with my neighbor without having to cut into exterior facing drywall. This was a wish against odds that Lee and Jeff made a reality through commitment to customer satisfaction. I was delighted when the billing was complete that changes in the scope of work were brought through honestly and my final bill was a few hundred dollars less than I expected. Bottom line: You are in good hands with Integrity Electric. I'm glad I found them! read more

Super nice people from the first phone call to the technician. When I called, the woman who answered was attentive and worked extremely quickly to figure out the quickest and most convenient solution for me. A tech was actually here within an hour of my call. The tech was friendly, courteous, engaged in helping get to the bottom of the problem and efficient when he found it. He was totally up front and transparent with the billing and cleaned up after himself. Easy to see why Integrity Electric is in the top of the Yelp heap for area electricians. I'd wholeheartedly recommend them. read more

Written estimate came in $200 higher than verbal estimate. We let that go because we thought we would get good work. And then on the day that the installation was supposed to occur, the workers decided that they did not want to work past 2 PM and left. I had to take time off from work to come home and call their supervisor who had no idea they had left. After wasting lots of my own time, they came back and finish the job in less than an hour. We did not know if they had finished it as they just left without telling us anything. I called Allen to complain about the poor behavior of his employees. He told me that I could have a $25 discount. Seems like the typical Marin greedy Contractor, would not recommend read more

I highly recommend this company. It's unusual to have all points of contact be positive when dealing with service contractors, but they have been with Integrity Electric. This company knows how to take care of their customers and run an outstanding business. Many thanks for the information on your website which exposed a safety hazard in my Federal Pacific sub panel. High praise for the electrician, Lee, who has provided excellent service, follow up, and communication. The follow through with all staff is impeccable. Thank you for restoring my faith in service contractors! read more

They fixed everything and were responsive. On time and worked well with PGE. read more

THE VERY BEST! Integrity is aptly named! Outstanding!!

We would like to give a Shout-Out for Integrity Electric, San Rafael 415-499-8844 fax 415-499-8833 www.IntegrityElectric.net. Our home was built in 1945 in Sun Valley, we needed some major work on our attic electric wiring was way out of date and not safe. We called Integrity Electric for a free Estimate and we were so happy that we did. This was a 3 1/2 day job and the finished work is amazing real good work. The TEAM that worked on our home was very efficient and worked so well together "we are happy campers" with our new attic wiring and feel so much safer for sure. We would highly recommend Integrity Electric for all of your electric projects, the before and after pictures are unbelievable. 2/23/2016. E & J Austin 415-257-5012 read more

Integrity Electric installed an outdoor lighting system for us a few years ago. Recently, we hired them to temporarily disconnect/remove the electrical boxes while we were replacing some backyard fencing, and then to hook the boxes back up once the fencing work was done. When Integrity put the boxes back, we noticed some lights weren't working. Integrity came back for another visit, and at no extra charge helped us diagnose and fix the problem, and explained everything to us clearly. They even gave us (at no charge) some new light bulbs to use with some of the fixtures. We were very happy with this service, and when we need to add some additional lights to the system, we will definitely call them again! read more

We had low-voltage lights out from a wiring issue on our outdoor stairs. Also, after 26 years of use, the heat lamp fixture in the master bath had given out. Integrity was able to fix the wiring problem on the outdoor lights within a short time and recommended getting either replacement sockets or a replacement fixture for the master bath. The electrician took a photo of the part number of the fixture. Then, by looking up the part number and manufacturer name of the original fixture, Dan was able to locate the company who had acquired the original manufacturer of the lamp. Lo and behold, the new company was selling an updated but essentially identical fixture on Amazon. Two days later I had the fixture and Shaun from Integrity came out and removed the sockets & fan from the fixture and inserted them in the metal housing of the old fixture so we didn't have to do any sheetrock repair. He then popped on the new lamp fixture cover and voila, brand new heat lamp with a working fan -- all in record time. Another great job by Integrity. read more

Super professional and high quality workmanship. Not inexpensive but I am not complaining after how well everything went. Installed EV charger and it was a long run from panel to new charger location. Very pleased, would definitely recommend. read more

I can't agree with Marshall more ! This company is incredibly unprofessional . I left several voice mails as well as a personal message with the receptionist to arrange an installation appointment. I never received a call back from the electrician. When I called again and told the receptionist I was disappointed and wondered when I would get a call back , she told me " well why don't you just get another electrician, we are just too busy! Ughhh.... I wouldn't call these guys unless you want to be frustrated and waste your time. read more

I am super pleased with my experience working with Integrity Electric. The lighting in my shop has been working poorly for years and I'd had enough of needing a flashlight to look into some computers. Jerry came down and reviewed the job. He came up with a plan to replace the failing two ballast in each fixture with single lower energy ballast. He provided an estimate and waited to hear back. The estimate was good and we hired them. I am so glad I did. It all went off according to plan. I got a call in advance of the job confirming the appointment and the workmen showed up on time and went about doing the job. We come to find out the lighting had been wired improperly and we needed a thinker gage wire. The change was requested and approved and the work was completed same day. All of my light now work and no more flashlights. It's nice to have proper lighting in the shop. Thank you Integrity Electric. read more

These guys were great. Came out and gave us a free estimate for 3 different tasks. Then came back and completed all 3 for less than the estimate. We will use them again. Justin read more

I got a proposal from Integrity to swap out my kitchen fluorescents for LEDs and run a circuit from the box to my master bedroom. I decided to hold off on the circuit work and only went ahead with the swap out of the kitchen lights. What a disaster. Integrity Electric charges top dollar but is organized like a third world country. It took almost six months to get a pretty simple job completed. First off, they didn't seem to understand the need to keep the lighting qualified under Title 24 (it is code). And then they schedule the job without making sure the parts are available and then leave you with only partial lighting. They eventually came back and installed more temporary lighting when they realized the necessary parts were on back order. All in all it took over six appointments (plus a no show) to get 8 cans of lights switched out. If they had properly spec'd the job up front and ordered the parts before starting the job, most of this could have been avoided. But the worst part was they were sending me invoices marked as Past Due for work that had not been performed or had already been paid for. I contacted them several times asking for an invoice that reflected the work they performed and that it was paid in full. And they were rude when I asked why I was receiving invoices for work that I was not having done. Anyway, they have yet to provide an accurate invoice. If you want to pay a lot and get driven crazy by the lack of attention to detail, use Integrity. read more

We had a problem with an outside junction box that pulled away from the side of the house and started sparking with smoke during a rainy evening. We contacted Integrity at the recommendation of another single person business electrician who was tied up for a couple of weeks. I spoke with Craig at Integrity early the next morning. All of their electricians had gone out on their assignments but they were concerned about the sparking and got the first available person to come later the same day. Adrian was the electrician. He evaluated the problem and made the repairs promptly. He explained what he was doing and why. It was effective and efficient in solving the problem. The entire experience with Integrity was excellent. I recommend them highly. They have a large enough group of electricians so that they can provide expedited service when needed. read more

Installation of a Tesla receptacle was done professionally and communication was timely. I had to request a recap of the work at the end and the team assigned to my job were ready to charge me for the full estimate even though we had agreed upon a significantly reduced amount of work at the start of the job. I was cordial but firm in challenging the cost and, in the end, was granted a slight reduction and the reasons provided for the final cost were not sufficiently substantiated. It seems Integrity has plenty of work and, if you're willing to pay a premium, they are ready to execute the job. read more

I have used Integrity Electric for over 4 jobs at my home. While I am considered a very particular homeowner, these guys surpassed even my stringent expectations. Not only are they always on time, they are neat, efficient and reasonably priced. I cannot give a higher recommendation. Superb! Curtis Ingraham Kentfield, CA read more

I just recently hired them to install an outdoor outlet and lighting to show off a recently purchased water fountain. The estimator came out exactly on time, gave me a proposal which was very acceptable, and did the work required. I believe his name was Aaron. He was very friendly and professional. While installing the outdoor outlet, he also changed a switch operated outlet so that it was always on and the switch was no longer necessary. Will call on them again for any future electrical jobs. Integrity Electric has also earned a Diamond Certified Certificate Award. read more

I'm very pleased with the speed, reliability and quality of work that Jerry Thompson and his Integrity Electric team performed. They installed a dedicated 50AMP circuit on my rooftop and connected to my panel with minimal disruption to my interior walls. Jerry was an effective problem solver and successfully navigated the Tiburon planning process to ensure the install was permitted and passed inspection. I would recommend using Integrity for future electrical work. read more

Great company! I called on a Monday morning and they had two guys come out that same afternoon. Other companies I called had a two week wait time! The next day, Tony and Jason were back and fixed the problem quickly. They were very nice, professional and knowledgeable. Highly recommend! read more

Sean completed the requested work in A professional an excellent manner. Thank you Sean