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    US Post Office

    1.7 (95 reviews)
    Closed 9:00 am - 4:30 pm

    Services - US Post Office

    Shipping centers

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    Monday morning, opening, 1 employee, line out the door. I'm just here to pick up a package. Robyn, fix this.

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    Page 1 of 3

    Ask the Community - US Post Office

    Review Highlights - US Post Office

    d. I received a follow up call from SV Post Office that they checked the gps of the scanner and it was scanned and delivered when the email said it wa

    Mentioned in 3 reviews

    Read more highlights

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    PostalAnnex+ - Postal Annex Plus, Scotts Valley CA

    PostalAnnex+

    (54 reviews)

    ALWAYS greeted kindly by familiar staff members and its always a comfortable and kind environment…read moreto be in. I usually use them just to drop off outgoing Ebay packages, but even then, I get a hello or a smile, and a thank you, (for JUST dropping a package and leaving, which by the way, you dont need to wait in line to drop a pre-labeled package). The few times I have needed assistance in finding a box and figuring out the best shipping method for me and my buyer, they have been informative and showed me multiple options while giving ME the choice, and not forcing one on me. Sure the price to ship out from there may be a little above post office, but you are paying for extra attentive service, AND you DONT have to stand in that darned loooong post office line, which to me is worth it. They also have Internet access available on their 'customer use' computer, which was extremely helpful when my internet at home was down and I had to print an Ebay label by a deadline. ** Note to Ebay sellers, You can ALSO drop off your pre-labeled Fed-X packages there . Also quite convenient. All in all, I am VERY glad they are there, and will always go to them before I'd go to post office. (no offense to our hard working USPS workers, I just love this place, it fits my needs well)

    The owner here has a nasty rapport with regular people dropping off stuff for ups and fedex like…read morenobody can do anything right.....and she is so rude to the driver guys (fedex, DHL, UPS). A younger employee Amanda is totally opposite and consistently pleasant and "professional." She is probably the reason this business survives. That or there are no other mailboxes to rent close enough to compete.

    The UPS Store

    The UPS Store

    (56 reviews)

    I visited this UPS Store location because I was in the area for an optometry appointment. I came in…read moreto drop off a package to be returned to Amazon. Upon entrance, the employee greeted me and helped me right away. I showed the return QR code sent to me in the email. It was quick and seamless. The employee finished the transaction and wished me a good day. The store is clean and friendly service. No complaints!

    Unbelievably rude and completely lacking basic empathy. I went into this store to print and fax…read moreurgent documents. I am currently dealing with a major digital security compromise and a pending police report, meaning I cannot safely access email on my phone and needed to use their customer computer. The customer computer was down. Instead of offering an alternative workaround to help a customer in a crisis, the employee (male with a dark beard, glasses, face mask, and hat) was incredibly curt, rigid, and dismissive. He flat-out refused to help, stating, "This is a business," and even lied by saying he didn't know the address of a nearby sister store to avoid looking it up. I literally stood in front of him and called the Menlo Park UPS store. They immediately agreed to help me print my documents using alternative methods, despite having the exact same technical outage. When I told this employee that the other store was willing to assist, he just gave a lazy, "Sorry, I can't." Avoid this location. If you expect standard problem-solving or decent human customer service, go to the Menlo Park location instead. They actually care about helping people.

    US Post Office - postoffices - Updated May 2026

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