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US Post Office

1.7 (95 reviews)
Open 9:00 am - 4:30 pm

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8 years ago

Horrible service. Rude people, just as bad as the rest of the postal services. Wes is extremely rude, avoid him if you can.

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8 years ago

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Ask the Community - US Post Office

Review Highlights - US Post Office

d. I received a follow up call from SV Post Office that they checked the gps of the scanner and it was scanned and delivered when the email said it wa

Mentioned in 3 reviews

Read more highlights

You might also consider

The UPS Store

The UPS Store

(56 reviews)

I visited this UPS Store location because I was in the area for an optometry appointment. I came in…read moreto drop off a package to be returned to Amazon. Upon entrance, the employee greeted me and helped me right away. I showed the return QR code sent to me in the email. It was quick and seamless. The employee finished the transaction and wished me a good day. The store is clean and friendly service. No complaints!

Unbelievably rude and completely lacking basic empathy. I went into this store to print and fax…read moreurgent documents. I am currently dealing with a major digital security compromise and a pending police report, meaning I cannot safely access email on my phone and needed to use their customer computer. The customer computer was down. Instead of offering an alternative workaround to help a customer in a crisis, the employee (male with a dark beard, glasses, face mask, and hat) was incredibly curt, rigid, and dismissive. He flat-out refused to help, stating, "This is a business," and even lied by saying he didn't know the address of a nearby sister store to avoid looking it up. I literally stood in front of him and called the Menlo Park UPS store. They immediately agreed to help me print my documents using alternative methods, despite having the exact same technical outage. When I told this employee that the other store was willing to assist, he just gave a lazy, "Sorry, I can't." Avoid this location. If you expect standard problem-solving or decent human customer service, go to the Menlo Park location instead. They actually care about helping people.

US Post Office - postoffices - Updated May 2026

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