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US Post Office

4.5 (2 reviews)
Closed • 9:00 am - 3:30 pm

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7 years ago

Best post office. So personable and just the nicest ever. Loved using this office to mail things or to pick up from our PO box. Great job!

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10 years ago

I love our little outpost, It's the only place on hy 9 that doesn't have home delivery mail. And no one on the planet understands why.

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US Post Office

US Post Office

(95 reviews)

Here's what could improve.. empty your mail boxes more…read morefrequently so the elderly people who need to use the outdoor receptacles don't have to struggle to cram their mail into them. How long would that take ? 10 extra minutes ? Come on now.

On Monday the 27th I paid for documents to be sent express mail, overnight, from Washington DC to a…read morebusiness address in Scotts Valley. The documents were scheduled to arrive the evening of the 28th, but they did not. I was leaving the next day, and needed those documents for a trip out of the country. I delayed my departure, and went to Post Office in Scotts Valley, hoping perhaps the package was in their distribution area and I could just pick it up. I was told by staff there that they called the delivery driver, that he had the package, and that he would be delivering it between 10-10:15 AM to the Postal Annex where I have a mailbox. So, I delayed my departure in order to wait for these important documents. At 10:45 when he arrived, he said he did not have the documents, that they called him to ask his ETA but never asked if he had my package. And, he did not have it and knew nothing about it. Unable to wait longer, and since nobody could tell me where the package was at that point, we left town. At 3:34 PM, I received notification that the driver had attempted to deliver the package but the Postal Annex was closed. Nope, they don't close until 5:30PM. So, I called the Postal Annex to find out if they may have closed early. Nope. The owner of Postal Annex confirmed they were, indeed, open. That they were waiting for my package and knew they'd have to hustle to send it overnight to my layover location in Oregon. (Excellent customer service by THEM!) The owner called the post office and told them their delivery person had lied because they were there, they were open, and they were waiting for my package. Magically, the driver returned at 4:03 PM to deliver my package. Interestingly, the tracking information no longer showed the "unable to deliver message" as if it had been deleted. I now have to pay $95 to have it over-nighted to Oregon. I have to use UPS, because that was the only option so late in the afternoon. Our USPS has a terrible reputation and I do my best to avoid them at all costs. This is why. Do better.

Silicon Valley Direct

Silicon Valley Direct

(10 reviews)

For over six years, we relied on Silicon Valley Direct for warehousing and fulfillment of our tech…read moreaccessories business. (We've since closed the business--otherwise, we'd still be working with them.) We shipped both direct-to-consumer through our Shopify site and to wholesale accounts, and orders were consistently shipped promptly and accurately. In all that time, I can't recall a single instance of a customer receiving the wrong item. Our inventory was consistently clean, well-organized, and fully accounted for--never dusty, messy, or missing. The team is excellent: Adriana, our day-to-day contact, was always responsive and helpful, and George, the owner, is ethical, professional, and a genuinely stand-up guy. I recommend Silicon Valley Direct wholeheartedly.

My husband and I have been running all aspects of our small e-commerce business on our own for 6…read moreyears from production to order fulfillment. SVD has been a godsend after a challenging and short lived experience with our first 3PL. The sense of security I got from the moment the owner of SVD, George, emailed me back after inquiring about his services has only grown in the few short weeks we've worked together. We were in a bind and needed to set up our account very quickly and George led us with so much care and understanding. From the moment our goods arrived to our first sale being processed only a few days passed. Within a week of partnering we had an extremely viral moment happen with our brand and sales skyrocketed on a Friday and into the weekend. By Monday, George and his team had fulfilled every order. I cannot praise the team, their organization, and their communication enough, as well as George's willingness to strategize and work with us to maximize efficiency. The SVD warehouse is beautiful, clean and organized and the vibes from the team are positive and focused. You can feel the great pride George takes in his operation, and he graciously encourages his prospective clients to tour his facility before signing on, just another vote of confidence. I don't know where we would be without George and the SVD team. We are so grateful to be working together for what already feels like what will become a long and productive relationship.

PostalAnnex+ - Postal Annex Plus, Scotts Valley CA

PostalAnnex+

(54 reviews)

ALWAYS greeted kindly by familiar staff members and its always a comfortable and kind environment…read moreto be in. I usually use them just to drop off outgoing Ebay packages, but even then, I get a hello or a smile, and a thank you, (for JUST dropping a package and leaving, which by the way, you dont need to wait in line to drop a pre-labeled package). The few times I have needed assistance in finding a box and figuring out the best shipping method for me and my buyer, they have been informative and showed me multiple options while giving ME the choice, and not forcing one on me. Sure the price to ship out from there may be a little above post office, but you are paying for extra attentive service, AND you DONT have to stand in that darned loooong post office line, which to me is worth it. They also have Internet access available on their 'customer use' computer, which was extremely helpful when my internet at home was down and I had to print an Ebay label by a deadline. ** Note to Ebay sellers, You can ALSO drop off your pre-labeled Fed-X packages there . Also quite convenient. All in all, I am VERY glad they are there, and will always go to them before I'd go to post office. (no offense to our hard working USPS workers, I just love this place, it fits my needs well)

The owner here has a nasty rapport with regular people dropping off stuff for ups and fedex like…read morenobody can do anything right.....and she is so rude to the driver guys (fedex, DHL, UPS). A younger employee Amanda is totally opposite and consistently pleasant and "professional." She is probably the reason this business survives. That or there are no other mailboxes to rent close enough to compete.

US Post Office - postoffices - Updated May 2026

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