Needed to print custom place cards for a large event. They were super helpful, fast, and I loved…read morethe cards. Also very reasonably priced!

Knowledgable, helpful, patient staff. And excellent print quality. I needed to color-print some…read morepages from a PDF, so I called UPS first and got a drawn-out rookie response, pretty annoyingly uninformed, so when I next called Print Smith I was relieved to be in good hands. The gentleman on the phone told me I could bring in my document on a thumb drive or email it to them or upload it directly, and said that when I came in to the store we could consult on paper quality and price points. Great! I went straightaway and was helped by a lovely gal who was very understanding when I had to tell her how to sort through the many files on my thumb drive to find the correct two to print. She went to the back of the store to do the print job, and returned a couple times to consult: once to give me the total price (something like $0.75 per page, on heavy-duty, slightly shiny paper) and again when I reconsidered and asked to print only a smaller portion of my document. All with a smile. Besides, I love that this store is so community-oriented that both walls are lined with watercolors by a local artist (for sale, should you be interested) (the art, not the artist), and the gorgeous greeting cards (3 for $10) are by a handful of other local and very talented artists. Nice to look at while you wait for the printer to finish, and nice to feel a part of the arts community.

I needed a pdf printed, so I went to FedEx Office and was helped by Parker. He was so helpful and…read morecongenial to me. He walked me through all the details and I was able to get my very important documents printed. Kudos to Parker. He's the best.

I asked what my options were for having my package delivered. The clerk suggested it would arrive…read morein 3 days for a certain price as the first option. I accepted that option. When I later checked the tracking number, it updated to a delivery date 2 weeks in the future. I never would've agreed to that timeframe. I returned to the store with my receipt and NO ONE did anything. No refund. No help. Nothing. FedEx is less than useless. Bait and switch scam. The clerks at this location were especially carefree about my problems. I will not use FedEx again. I could've paid less for better service elsewhere.

Neil is a zen master printer - this guy towers over others in the industry. I have seen his work…read moreand it is stupendous, and of course he works with the Museum of Art and History, but I had a highly specific job that needed extreme attention to detail (which was both art and history coincidentally). I was making an exact replica deck of the ORIGINAL tarot cards from London in 1909/1910 as a special gift for my research team and as an educational tool for a few of my favorite students. **This was a PitA job** that required several revisions, proofs, spot checks, and specialty paper. There was no room for error here, as I had a limited budget and only one chance to get this done right. Neil and Trula fell in love with this project and made me feel as if they were putting the entirety of their expertise and experience into it. The result was the finest recreation ever made of these decks, and the first time in just over 100 years that people could hold a "new" deck in their hands. The decks we used as a source are ancient and worn by a hundred years of use. It was doubtful we could recreate this deck, but Neil and Trula pulled it off. You can go see the deck at their shop if you need proof. At every major progress point Trula or Neil sent me an email or called me to let me know that I could come see the results and give them feedback before proceeding. We went through several rounds of this and the results were astounding. I am quite literally stunned at how well these cards came out, and the handful of people I have gifted them to have written to tell me how they have fallen in love their new decks. It is more than just ink on paper with Sentinel Printers. It is about technique (web, offset, digital, letterpress), something called dot-gain, ink bleed, the texture of the paper and the vibrancy of the colors. Every detail is taken into account when you work with Neil and Trula. They think of all of this stuff for you as they create your print job. In case you didn't know, Sentinel Printers is as old as Santa Cruz itself and was originally a part of our newspaper. There literally is no other printer in our town that can stand up to over 150 years of continual operation and expertise handed down generation to generation (sorry other printers). If you want cheap, go to Staples or FedEx Office (I do!). If you need something done RIGHT you really need to go here. You just won't get this kind of personal attention and hard work anywhere else. THAT is why our museum (and First Fridays) works with these guys; they could go anywhere. By the way, just so we are clear - I did not get any discount or perk for writing this. I am not a friend or relative of anyone at Sentinel Printers. But I am so impressed with their work I will be back again (the next time I have a big project). Anyway, thanks for reading this. If you are in downtown you should check out their original Heidelberg; it's pretty cool.

They always get the job fast and great quality. They have great communication and make sure we see…read morea proof before any order to insure it is what I am looking for.

This mom and pop paper and more supply store is a must go to. Prices way under Staples or Office…read moreMax and they actually HAVE the inventory. Megan was superior in her wedding invitation knowledge and helped us select what we needed with zero pressure or judgement. Don't bother with Costo, online ordering or some corporate invitation store. The employees at Staples and Office Max are morons compared to the seasoned experts at Darco. Seriously.

This is the best copy and paper shop ever. Say no to the big conglomerate copy shops, Santa Cruz!…read moreCome by this newly renovated (after car crashed into it!) space. Do not walk, run straight into it! Prices are from 1984.

I went in to have copies made of some blue prints. I was in…read moreluck , no waiting and they were able to make the prints while I waited.

Needed some older blueprints copied and scanned to digital files. Blueprint Express was so nice and…read moreattentive and got several files completed for me within an hour. Very impressed with the quality and the cost was more than reasonable.

These folks are A-mazing! We did not have all our ducks in a row and they were very patient with…read moreus, but still got the print job done in great time. We printed vinyl stickers, posters and postcards that came out fantastic. I never knew they were located right behind Patagonia until our graphic artist mentioned them. Support our local businesses, especially when they do great work!

These guys were great to work with! I had greeting cards made from my artwork and they helped me…read morewith my many proofs so that we got it just right! Placed my order and it was ready in a couple of business days! Received my order in a pretty, shrink-wrapped, compact bundle and the quality was outstanding. The price was right!! Will use them again and again! Thank you Joe and Frank!

James and Robert were outstanding. They helped us with printing out documents and stepped up to…read moremake sure we were able to complete our project that had to be done that evening. The best experience I've had at an office services location in a very long time.

Every time I go to this particular Staples, it's very understaffed. Customer service is…read moreconsistently terrible and straight up rude. I have to wait in line for one very slow grumpy cashier to get through a line of like 10 people. Today he said @youre gonna have to just be patient!" after ignoring me for almost five minutes. If it wasn't 2 blocks down the street from me, I would never go here. It's so bad, When doing Amazon returns I try to go to Whole Foods instead and for all other papers pens, etc. Id rather go to the dollar store if possible.

A+, 100%, will definitely be going back…read more I purchased a large, curved monitor (fragile) from a 3rd party seller on Amazon and (stupidly) didn't keep the packaging. It stopped working after about a week, and I asked to return it. I was advised to go to this UPS store. The employee at this store was up front about pricing, was eager to help pack up the monitor with UPS-provided materials, had a good sense of humor, and shipped it back to the seller on time. Got my refund earlier than expected. As a bonus, there's a classic blue postal box immediately outside the store. I mailed some bills while I was there via USPS. Don't waste your time at the post office, it's not worth the pittance you'll save and the frustration you'll endure.

Ive been a customer of this location for almost 8 years. I am a regular that goes 1x per month to…read moresend my mother which is disabled coffee, and other small treats. I usually send about 4-5 lbs worth of stuff and have never paid more than maybe $42.00 + whatever they charge for box and packaging which is usually $12-13 at most. Today i was helped by large Indian guy with blonde hair and ridiculous jewelry. He was rude and singing along to the music that was playing in the background. He told me it would be $13 to bag and box and then $85 to send 4lbs of coffee beans to Southern Ca. LoL I walked out and went to fed ex where they packaged and shipped everything for $23. What a jerk!

Pine Press has done multiple print jobs for me over the years, for business and clubs and personal…read more Today I stopped in for a persnickety color printing job with multiple pages that required hand feeding, plus electronic files to upload from a thumb drive and air drop. As always: Hasan was infinitely patient, focused on customer service and quality printing. I walked out with the color copies I needed and know I will return again for the next print job I have.

kind of expensive and printers kind of dirty, too but I guess all printer places dirty…read more $2 for one page and then 20 cents for every page after even if it's 70+ pages, no volume discount, I would recommend printing elsewhere or just asking a leasing office or friend with a job