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The UPS Store

2.6 (71 reviews)
Closed 8:30 am - 6:30 pm
Updated 1 week ago

Services - The UPS Store

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Photo of Rob L.
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3 months ago

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Local

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6 months ago

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Local

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4 months ago

They charged me $20 holding charge for delivery that couldn't be made because no one was home to sign. I've never experienced this before.

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Local

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3 years ago

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Local

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2 years ago

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4 years ago

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4 years ago

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2 years ago

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3 years ago

Helpful 1
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6 years ago

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3 years ago

The service is horrendous. Told me they would not help me, and seemed to use an anti-Semitic term. Very disappointing.

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Photo of K W.
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3 years ago

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Photo of No N.
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4 years ago

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4 years ago

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3 years ago

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11 years ago

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5 years ago

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6 years ago

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5 years ago

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5 years ago

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7 years ago

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8 years ago

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4 years ago

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Photo of Paul Y.
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9 years ago

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4 years ago

Store hours posted say open til 5 pm on Saturday. A couple minutes before 5 and door is locked with associate vacuuming inside. Thumbs down.

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Photo of J. G.
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15 years ago

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Photo of Sean B.
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13 years ago

OMG don't send a fax from here! I expected it to be a few bucks so went ahead and had them do it. $30 mistake!!!

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Photo of J D.
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15 years ago

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7 years ago

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Photo of Lori N.
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14 years ago

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5 years ago

Whenever I go there, the staff are always helpful and efficient. I rarely have to wait more than a couple minutes.

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Photo of Carrie D.
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15 years ago

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8 years ago

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12 years ago

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5 years ago

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17 years ago

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7 years ago

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9 years ago

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9 years ago

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9 years ago

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Page 1 of 2

Ask the Community - The UPS Store

Review Highlights - The UPS Store

Time and time again, the staff at this location is incredibly kind and beyond helpful.

Mentioned in 2 reviews

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Verify this business for free

People searched for Shipping Centers 244 times last month within 15 miles of this business.

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Staples - Wow. Who knows Staples had so much travel stuff!?

Staples

(86 reviews)

First off, what an amazing store. I came in today for an office chair. Ended up leaving with one,…read morefull warranty (which actually saved me money), and assembly. Typically it takes 24-48 hours for your item(s) to be assembled. I explained that I am a student and that assembling it would save me time, however I was anxious to get it. I was able to come back within 2 hours of my purchase (completely unexpected). Nancy, who I'm assuming is the store manager, was nothing short of amazing. Her and the rest of the crew are really going the extra mile with their customer service. Seems simple, but as I was waiting in line, back to back customers had complaints about items, not wanting to listen to the warranty pitch (which trust me, no one ever wants to, but it's mandatory for them) overall putting the employees in a difficult situation. Yes I get it people, they get paid to do so. But if you ask me or anyone else who's worked in customer service, no one get paid enough to have their days ruined over minuscule things and adults who want to act like children. That being said, It's not easy to smile especially after the encounters before me. But these guys were awesome! Thanks again Nancy and Crew!

very unhappy as I want to support local business but after an experience here couldn't wait to…read morepurchase online. 1)clerk had me go online for specifics on his inventory ; then after locating the product myself and 2) waiting patiently for him to get off the phone 3) he opted to tend to another customer who rudely cut in, not even acknowledging my presence. He actually walked away with her ( but not to find a product) , when he wouldn't take 2 mins to help me find something. They have lost a customer.

PostalAnnex+ - Physical or virtual mailboxes we offer both!

PostalAnnex+

(230 reviews)

I had an amazing experience at Postal Annex! I originally reached out through Yelp with a question…read moreabout their notarization services and was honestly surprised when they replied within 20 minutes. That level of responsiveness already told me they care about their customers. When I went into the store, I was a little unsure about the notarization & apostle process, but the employee took the time to thoroughly explain everything and walked me through the entire process step-by-step to make sure I submitted my documents correctly. They were patient, professional, and made something that felt confusing incredibly simple. Even better, after submitting the documents, I had everything processed and back to me within 48 hours. The whole experience was smooth, efficient, and stress-free. Excellent customer service, fast turnaround, and very knowledgeable staff. I highly recommend Postal Annex to anyone who needs notarization or shipping services. I'll definitely be coming back!

Had such a pleasant experience here! The owner was beyond friendly, answering all of my questions…read moreand chatting with every single customer. Super easy to ship packages at a variety of rates and add-ons. There were also plentiful cute cards available for purchase. The highlight was most definitely the customer service - beyond just the owner, every single employee I interacted with was so kind and helpful and genuinely seemed to enjoy interacting with customers. I'll definitely be returning here for my shipping needs!

The UPS Store

The UPS Store

(118 reviews)

As the branch nearest me did not have notary services in the morning, I went to this one. There was…read morean older lady ahead of me with multiple documents who definitely needed some help navigating the process, to the point of calling someone at home with questions. Miguel was patient and courteous with her. When it was my turn it was a breeze in comparison. Miguel was efficient and thorough and a pleasure to work with.

Both workers yesterday, Miguel and especially the other one, were incredibly rude to multiple…read morecustomers. They actually derided an elderly couple (80+ years old) to their face, and then talked out loud in front of other customers trying to justify their position, "cant believe these people come in not knowing how the notary process doesnt work." They appeared to intentionally make the folks feel dumb and incompetent. It was a direct verbal attack and totally awkward for my group, and the others in the store. When helping me with notary work, Miguel was obnoxious and aggressive with another customer we were with. I had to tell him to calm down, and that we are all just trying to get documents notarized. The air of superiority from these two notaries was incredible, and their rude, aggressive approach to customer service has been documented several times on yelp in the past. It was a disgrace to UPS. To the business owner: please check your cameras to review their behavior and take corrective action to prevent others from having to go through that. Find someone to work there that treats all people with respect.

The UPS Store - shipping_centers - Updated May 2026

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