This place can get very busy or be completely empty- totally depends on what time you come in and that can significantly impact your experience. I try to come in on weekday mornings. I needed to get a live scan done and literally there was nobody when I went on a weekday around 11 am. Took a total of ten minutes. Staff is very friendly and helpful, one of the best customer service I have experienced. But 4 years ago, I had a terrible experience here because of a fellow customer who chose to break the line and I refused to stay quiet. There were over ten people in the store at that time and nobody supported me. Overall a good place where you can get all your postal needs fulfilled. Would recommend but make sure choose a less busy time if you can. Value is reasonable, a little bit more than the post office but then you are also paying for the convenience of longer hours and fewer people. read more

Andres at Postal Annex was fantastic. I came in needing notary service and he made the whole thing quick, easy, and stress-free. Friendly, professional, and genuinely helpful from start to finish -- the kind of service that makes you want to come back. Highly recommend, and thank you, Andres and Margherita! Mention this review for extra smiles read more

Had such a pleasant experience here! The owner was beyond friendly, answering all of my questions and chatting with every single customer. Super easy to ship packages at a variety of rates and add-ons. There were also plentiful cute cards available for purchase. The highlight was most definitely the customer service - beyond just the owner, every single employee I interacted with was so kind and helpful and genuinely seemed to enjoy interacting with customers. I'll definitely be returning here for my shipping needs! read more

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Went for biometrics and also notary. I always use their service for notary every time I travel.

Very helpful, patient, and professional front desk members. Got my passport photo and sent several large packages from here with no issues.

Margarita is very professional, efficient and patient. The price is very fair. We recently got a few notary stamps from her on multiple occasions. She walked through with us, and get it done smoothly! read more

I've used them in the past, but it's been a while. I had to take care of something involving my passport and was able to make an appointment online. When I showed up, there was a short line outside. Margarita open the door and graciously welcome to everybody in. As she worked with the first customer, the line got longer, now it was seven people deep. I noticed that Margarita was super efficient, but what really stood out was her positive attitude and energy. She even answered a couple phone calls while things were printing or scanning and did so with the same grace that she exhibited to the customers who were there in person. Too often these days people get a bit panicked or frustrated at work and it shows, Margarita was a great example that when you put positive energy out there good energy comes back. read more

Small business with a sweet lady and friendly workers. They are very helpful and I send all my packages there that aren't from Amazon. Seems others have the same idea. read more

The people there are always friendly and have the answers to any questions. I appreciate the range of services available there.

Margarita is an amazing individual with a super friendly business her staff is incredible capable i highly recommend her business please pass by and use her services you wont be disappointed read more

Went in for some notary support for a dual citizenship application. Margherita is very knowledgeable and knew exactly what the embassy would be looking for. Very efficient, friendly and helpful. I will be going back for my passport photo as well! Wonderful experience! read more

I had an amazing experience at Postal Annex! I originally reached out through Yelp with a question about their notarization services and was honestly surprised when they replied within 20 minutes. That level of responsiveness already told me they care about their customers. When I went into the store, I was a little unsure about the notarization & apostle process, but the employee took the time to thoroughly explain everything and walked me through the entire process step-by-step to make sure I submitted my documents correctly. They were patient, professional, and made something that felt confusing incredibly simple. Even better, after submitting the documents, I had everything processed and back to me within 48 hours. The whole experience was smooth, efficient, and stress-free. Excellent customer service, fast turnaround, and very knowledgeable staff. I highly recommend Postal Annex to anyone who needs notarization or shipping services. I'll definitely be coming back! read more

Came to PostalAnnex for notarizing documents for my Indian passport renewal, and I couldn't be happier with the experience! The staff was incredibly helpful and super knowledgeable about the specific requirements for Indian passports. They not only notarized everything perfectly but also made extra copies on the spot, reviewed all my paperwork, and caught (and corrected!) several mistakes I had missed--all at no extra cost. The team was friendly, patient, and genuinely invested in making sure my application was 100% correct. Saved me a ton of stress and potential delays with the consulate. Will definitely be back for any future notary needs. Highly recommend this location! read more

Easy: A huge advantage here is that the employee will recommend the right service to use: USPS, UPS etc so that you don't have to guess. Quality: The nice lady at the register helped add extra bubble wrap to make sure my package was safe. Almost too generous Speed: Had the address ready and some special remarks to add on top of my package and everything was done quickly! read more

PostalAnnex - USPS Package to be shipped - Mailbox Centers Near Me - Santa Clara, California

Very quick and convenient notary service. Came here to get document notarized for passport.

I've been renting a mailbox here for a while, and usually I pick up my packages without any major issues. But today was the first time I ran into a frustrating situation. I received two Amazon delivery notifications showing both packages were delivered to Postal Annex. When I went to pick them up, the staff only handed me one package. I showed them the notifications, and they searched the mail cabinet area but said they couldn't find the second one. I was basically told they "just didn't have it" and to handle the issue on my own. That part annoyed me a bit, because the package was delivered -- it just hadn't been located yet. As I was about to leave, the (possibly) owner, maybe Thomas, suddenly said "wait" and found my missing package right in front of the counter, saying it had been misplaced. He handed it to me with no apology or acknowledgment of the mix-up. This is the first time something like this has happened, but it did irritate me because it felt a bit unorganized and dismissive at first. I really don't like leaving negative reviews, especially for a business I've been using without issues until now. I just hope this kind of mix-up doesn't happen again in the future. read more

This review is 6 months late. I was 45 minutes early for my fingerprint appointment. The nice lady wearing red glasses helped me out. I'm glad she didn't make me wait. And she's pretty too. read more

The employees are so helpful and friendly. Andres assisted me and I felt more confident that an important fax would successfully go through as I previously went to Staples and FedEx without any success. Thank you! read more

Very responsive and reasonably priced for local mobile notary services. Would recommend!

Great service and communication. Went here to notarize a trust / will for a very reasonable price!

Great Customer Service!! Very nice and helpful with fingerprint service. Good price for a great service!

I went in for live-scan services and they were pretty quick in attending me. I thought the process went smoothly and they made sure to re-do any fingerprints if they were not sufficient at the first round. The price point is comprable to other areas for live-scans I think, but also depends on the type you need as different ones vary in price. read more

The staff here are always helpful and friendly! I have come to them with printing needs, notary needs, shipping needs, and packing needs, and they handle each request with professionalism and efficiency. They also have a lot of cute items for sale in the store, such as beautiful cards, games, toys and even kitchen supplies. It's family owned and operated, which is evident in the way they interact and engage with customers. I try to only go here unless I have to go through the post office for some reason or another. Very glad this place exists! P.S. Check in on Yelp to get 10% off notary services! read more

I used PostalAnnex for notarizing some documents I had to send. I went as a walk-in, there was no wait, the notary lady was very friendly, helpful and efficient and I was done in less than 10 minutes. The price was super reasonable too. Will keep going there in the future for any notarizations I need. read more

Service was quick, great customer service by all employees working that Saturday. Will be back again.

All went smoothly. Great communication via text as well. Would recommend them and use their service again in the future . Thank you Margherita. read more

I researched a lot of different places for mailbox rentals and am so happy I went with PostalAnnex+! The price point, the hours of operation, 24/7 access and email/text notifications for mail can't be beat! On top of this, Andrew and the staff are so incredibly kind, helpful and go above and beyond! I got to pick my mailbox number, he had a change of address postal form handy that I filled, and took the time to patiently walk me through all I needed to know. Would 100% recommend!! So happy I went with PostalAnnex+ in Santa Clara. read more

PostalAnnex - Mailbox Centers Near Me - Santa Clara, California

Needed to get a document notarized. Super reasonable pricing and lovely staff working here.

Margherita and her staff is the best. They have helped with notary, numerous U-Haul rentals and general mail service. I wish they had a dedicated spot for people who have completed online check-in to get the keys faster. Aside from that, great service! read more

I went in to renew my passport. I didn't ask the employee's name but he was so nice and helpful. I will come back here whenever I have something this place can handle. What a unique experience and so grateful. read more

The service are great and knowledgeable staff and the owner cares about her customers. Epic service!!!! read more

This post office is very efficient and understands the customers' needs for economy and thrift. The staff is friendly and businesslike, and knows the rates and advantages of different shipping modes. Drop off the mail here, too. Right next to an anchor department store location so you can do your mail and shipping and then head out to the store. Great! read more

I had an appointment for livescan through my employer and chose this location to get it done because of it's convenience (next to Target). I arrived five minutes ahead of my appointment and both staff members were assisting other customers. A line began to form behind me and once my turn was up (about 5 minutes of waiting), I showed my QR code and they finished the fingerprints in less than 5 minutes. The store looked a bit messy but I couldn't help but notice they sold dog treats, dog toys and kids toys like Melissa & Doug items. Despite it being so busy, I appreciated how quick they were with their service. read more

Amazing service! The owner works hard to get you what you need quickly, ensure privacy, and get it done right. I came here for id verification on my I-9 and the owner made sure I had the right documents presented the right way. There was a lot going on at this little place on a rainy morning at 9am and it was all getting done well. Thank you :) read more

Came here on a Sat afternoon after i passed a licensing exam. Was referred to by the proctor of the exam place since they were not offering the fingerprinting service there. This place is located to the right of target in a big plaza and there were 3 people ahead of me being helped and everyone seemed to know and enjoy the service from the owners were looked to be husband and wife. The wait wasn't too long and the woman promptly took my fingerprint live scan application and quickly set it up. She helped me to get the fingerprints in correctly and it was pretty quick and easy. It was $74 for the fingerprint live scan. Afterwards, there was a line out the door! They offer all kinds of services like package mailing, printing, fingerprinting, etc. It was a bit messy and cluttered which made it feel a bit claustrophobic but nonetheless the service was good so would recommend! read more

Great service! Provided The Will and Last Testament witnessing for free of charge! Definitely recommended! Thank you very much!

Great service and took only 2 days to process our SPA plus Notary for a flat fee. Contact Margherita S. She is highly recommended read more

I've gone in multiple times to get documents notarized. They've been very professional, helpful and quick to get things done. Go in the afternoon as mornings do get quite busy. read more

Had a great experience at this particular Postal Annex on El Camino in Santa Clara (next to Target). Margarita was very friendly, professional, patience, and informative. Price was little cheaper compared to others which was another bonus. Definitely coming back to this same location for future needs. Always appreciate the positive experience. Thank you Margarita! read more

I needed to get my fingerprinting done and was referred to this location. Its in the shopping plaza with a bunch of other stores like Carter's, Modo Hawaii and right next to Target. They are limiting customers inside to 4 and have a protective screen set up between the customers and the employees. While I was there, 3 other customers were ahead of me and each one was being tended to by the other 3 employees working. Margarita is the woman who helped me with the fingerprinting and she is probably the reason I was referred to this location- she is absolutely wonderful and so patient! For some reason, my fingerprints would not be recognized on the scanner no many how many times I pressed down or rolled my fingers back and forth, but she was persistent and had me try multiple ways. In the end, we were finally able to get the prints needed and I'm so grateful for the time she spent trying to get it right! The space itself is very neat and organized. The other employees are also efficient and friendly, definitely come here if you have shipping or fingerprinting needs! read more

PostalAnnex - Socially distanced line and guards between employees and the customers. - Mailbox Centers Near Me - Santa Clara, California