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    The UPS Store

    3.8 (139 reviews)
    Open 8:30 am - 6:30 pm
    Updated a few days ago

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    1 month ago

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    Local

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    2 months ago

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    Local

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    4 months ago

    Nice customer service, friendly staff quick service in Scott's valley area def recommend for fingerprinting

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    Local

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    Photo of Ian I.
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    10 months ago

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    10 months ago

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    1 year ago

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    1 year ago

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    2 years ago

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    1 year ago

    Shen helped me so much with my amazon return when I was in a big rush and with my kids. It was a Christmas miracle. Thank you!

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    10 months ago

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    11 months ago

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    3 years ago

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    2 years ago

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    3 years ago

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    Binny M.

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    2 years ago

    Very much appreciate the energetic youth and all their patience at this store. They work really hard!

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    1 year ago

    I love the ups store the employees are nice and the prices are good. Thank you very much

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    4 years ago

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    2 years ago

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    2 years ago

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    5 years ago

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    5 years ago

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    2 years ago

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    7 years ago

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    5 years ago

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    3 years ago

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    4 years ago

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    2 years ago

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    3 years ago

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    5 years ago

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    6 years ago

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    6 years ago

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    4 years ago

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    6 years ago

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    2 years ago

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    4 years ago

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    Page 1 of 4

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    However, Kevin completed an important task of handling some documents that had a specific deadline.

    Mentioned in 13 reviews

    Read more highlights

    PostalAnnex+ - Postal Annex Plus, Scotts Valley CA

    PostalAnnex+

    (54 reviews)

    ALWAYS greeted kindly by familiar staff members and its always a comfortable and kind environment…read moreto be in. I usually use them just to drop off outgoing Ebay packages, but even then, I get a hello or a smile, and a thank you, (for JUST dropping a package and leaving, which by the way, you dont need to wait in line to drop a pre-labeled package). The few times I have needed assistance in finding a box and figuring out the best shipping method for me and my buyer, they have been informative and showed me multiple options while giving ME the choice, and not forcing one on me. Sure the price to ship out from there may be a little above post office, but you are paying for extra attentive service, AND you DONT have to stand in that darned loooong post office line, which to me is worth it. They also have Internet access available on their 'customer use' computer, which was extremely helpful when my internet at home was down and I had to print an Ebay label by a deadline. ** Note to Ebay sellers, You can ALSO drop off your pre-labeled Fed-X packages there . Also quite convenient. All in all, I am VERY glad they are there, and will always go to them before I'd go to post office. (no offense to our hard working USPS workers, I just love this place, it fits my needs well)

    The owner here has a nasty rapport with regular people dropping off stuff for ups and fedex like…read morenobody can do anything right.....and she is so rude to the driver guys (fedex, DHL, UPS). A younger employee Amanda is totally opposite and consistently pleasant and "professional." She is probably the reason this business survives. That or there are no other mailboxes to rent close enough to compete.

    PostalAnnex+ - Physical or virtual mailboxes we offer both!

    PostalAnnex+

    (230 reviews)

    I had an amazing experience at Postal Annex! I originally reached out through Yelp with a question…read moreabout their notarization services and was honestly surprised when they replied within 20 minutes. That level of responsiveness already told me they care about their customers. When I went into the store, I was a little unsure about the notarization & apostle process, but the employee took the time to thoroughly explain everything and walked me through the entire process step-by-step to make sure I submitted my documents correctly. They were patient, professional, and made something that felt confusing incredibly simple. Even better, after submitting the documents, I had everything processed and back to me within 48 hours. The whole experience was smooth, efficient, and stress-free. Excellent customer service, fast turnaround, and very knowledgeable staff. I highly recommend Postal Annex to anyone who needs notarization or shipping services. I'll definitely be coming back!

    Had such a pleasant experience here! The owner was beyond friendly, answering all of my questions…read moreand chatting with every single customer. Super easy to ship packages at a variety of rates and add-ons. There were also plentiful cute cards available for purchase. The highlight was most definitely the customer service - beyond just the owner, every single employee I interacted with was so kind and helpful and genuinely seemed to enjoy interacting with customers. I'll definitely be returning here for my shipping needs!

    The UPS Store

    The UPS Store

    (117 reviews)

    Both workers yesterday, Miguel and especially the other one, were incredibly rude to multiple…read morecustomers. They actually derided an elderly couple (80+ years old) to their face, and then talked out loud in front of other customers trying to justify their position, "cant believe these people come in not knowing how the notary process doesnt work." They appeared to intentionally make the folks feel dumb and incompetent. It was a direct verbal attack and totally awkward for my group, and the others in the store. When helping me with notary work, Miguel was obnoxious and aggressive with another customer we were with. I had to tell him to calm down, and that we are all just trying to get documents notarized. The air of superiority from these two notaries was incredible, and their rude, aggressive approach to customer service has been documented several times on yelp in the past. It was a disgrace to UPS. To the business owner: please check your cameras to review their behavior and take corrective action to prevent others from having to go through that. Find someone to work there that treats all people with respect.

    As the branch nearest me did not have notary services in the morning, I went to this one. There was…read morean older lady ahead of me with multiple documents who definitely needed some help navigating the process, to the point of calling someone at home with questions. Miguel was patient and courteous with her. When it was my turn it was a breeze in comparison. Miguel was efficient and thorough and a pleasure to work with.

    The UPS Store - shipping_centers - Updated May 2026

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