I have never had a problem with making returns at this store. They are friendly, fast and helpful…read more From taking customers to the very last minute up to helping with simply taping or closing up packages for you if it doesn't look sealed properly. The only cons would be the long lines and the location, it can get busy and sometimes there are random people outside haggling you to sign things or asking for change.

Terrible customer service. I asked the staff to place my return packages in mailers and attach the…read morelabels because the two packages were almost identical, and I didn't want to risk the labels getting mixed up. Instead, they placed the packages and labels on the back counter to be packaged later. This has happened to me before, and my packages ended up getting mixed up, which is why I made the request in the first place. What made the experience worse was the response from the employees. The woman assisting me and a tall older man with white hair behind the counter laughed and made dismissive comments such as, "Oh, come on! We're UPS, we know what we're doing!" Regardless of where you work, mistakes can happen, and customers should be treated with respect when they're simply trying to avoid a problem. It's not unreasonable for a customer to want a little peace of mind, especially when mistakes do happen. I took my other package and left. For reference it was not busy at all. I was the only customer in the store at the time.

I've never had a bad experience at this post office. Genuinely kind people work here. It's greatly…read moreappreciated!!!

2 of 3 USPS similar reviews. This is not my usual SL USPS,…read morebut I was in the area and Googled the closest one to me at the time; what a fail. Why is there a USPS in the middle of a mall!?! Part of the reason I came was just to see if Google was wrong, lol. Quality/Quantity - Keep in mind I am grading on a curve... The low rating is due to the comparison with all the other Post Offices that I frequent... See other reviews; Reno (3 Stars) and Alameda (4 stars). The lobby is not open 24/7. I guess I am spoiled with my Alameda and Reno post offices. I made the mistake on the 1/20/25 (a holiday) of trying to drop off letters (5 inches worth; I know, due to my travels, I have not checked my mail for a long time) and a package in 3 SL post offices. Atmosphere - Decent size lobby, again too bad they were closed. Homeless here today, so I understand why they are closed during non business hours. The other SL USPS that I went to today had homeless people also. Plenty of mall parking, but so many bad drivers. Service - 2, barely good enough. Not even any self service... Price - N/A, see their websites. Owner Comment - Congrats on your success since 1971 (formed in Washington DC) with your $80B in revenue. Much controversy about your profitability or lack of it. This is an "independent" agency of the executive branch of our US government. You have an amazing history dating back to 1775, but I will not go into that here.

I had an Amazon package that I had to send Back!!!…read more So I Rolled to this UPS store!!! I parked in the lot and rolled right up to the Clerk!!! I presented the package and it was scanned in!!! I was Presented with a Shipping receipt!!! And I was gone with the wind Fabulous!!! This is a Baller On A Budget Approved Establishment!!! I keep my Pimp Hands Strong!!! Number 34 out of the Top 50 List of the most Prolific Yelp Elites of 2025 !!!!!

Dharma helped me out with a messy return after the store told me I couldn't return it at their site…read moreand needed to take it to UPS. The person at the store said I didn't need a box just the receipt for return at UPS, but I got to UPS and they said I needed to print the return slip AND have a box. Dharma hooked me up with a box and taped it up and I paid $2 to return. Never buying online from Footlocker again, they make it hard to process a return but Dharma saved the day with his willingness to help.

Fast, affordable, and easy notary services! No appointment needed…read more Was able to walk in and out in with my form signed. Easy street parking.

Looking for notary? This is your place to go!…read more Very friendly service if you're looking for a notary! The notary, Bobby, made sure that it was done right and when I had a document that he wasn't sure if notary would be accepted, he did what he could, wouldn't charge me for it so that it wouldn't be a paid notary that may not work. I appreciated that a lot from a local business and pretty much you made me have this place as my go to notary from now onwards because of the honest work they do. Getting documents notarized with a young kid is rough but what can you do when the kids if part of the reason a document needs to be notarized? Fear not, as Bobby was amazing - tried to engage my child playfully and even gave him some Pokémon cards just to keep him entertained while all the documents were worked on! Amazing!

Besides taking care of business you can have fun talking to Meena…read more She is helpful and cheerful. A real asset to this shop.

Super nice people there they have pretty much everything and they're very accommodating and want to…read morehelp you in anyway they can

This store can do almost everything related to sending out your packages (UPS, FedEx, USPS)…read more The staff are very friendly and knowledgeable about what you can expect from them. This place is a hidden gem for me!!

If you're looking for a PO box or somewhere to help with your shipments look no further!!…read more I've been a Mailboxes 580 customer for decades and have had nothing short of excellent service. It is a pleasure to do business with Terry and his wife. They pack my packages with care and, when possible, Terry cuts oversized boxes down to help reduce my shipping costs. They also receive shipments for folks if that's what you're interested in.

I highly recommend this UPS store. The employees greet you when you enter and are so friendly. The…read morestore is well maintained, cleaned, and organized. Huge shout out to Ms. Neelema!!! She totally went above and beyond in her customer service. I made a mistake in my package and she was able to provide me with a solution. I am forever grateful! Thank you again soooo sooo much! If you ever have questions or inquiries, they do their best to prove the best service.

After a long day of work, I came here to return something at 6:50. Doors were locked but they close…read moreat 7. Luckily another customer inside let me and another person who was waiting outside in. I had something to return and usually when I don't have it taped or sealed, other UPS stores don't have a problem simply taping it for me. At this location they charge you. Already paid for shipping with the fashion store I'm returning at. Also one roll of tape here is sold for 10$ so keep that in mind. I'm gonna stick to my nearby ups store. Never had a problem with them.

Visited Oakland for the first time for my birthday July 12-…read more Lost my phone and it was found so I had to set up a way they can just drop it off with no hassle to mail it to me back in Los Angeles. I contacted ups store they told me to purchase a label for mailing first online The person didn't have anything to put the item in So I called the second time and was kinda upset because now an Ai answered my call and wasn't understanding my request so I hung up and called the ups store personal number and got to speak to a real human being representative!!! UPS Rep Jason assured me and helped me smoothly with my transaction, with me also having to provide my personal credit card info for the payment of the bag to put phone in and it was safe and secure-- Jason also called me after everything was completed to let me know everything is good and my mail is on the way Thank you so much Jason and UPS delivery person I am thankful and happy with your service . Great customer service Over and beyond

I was in the Neighborhood and had to return a Package to Temu!!…read more So I stopped at this Convenient Location and parked in the Parking Lot!! I strolled in to the Store and got Lucky there was no line!! The Counter Person greeted me a Presented by Package and they scanned my UPC code and printed up a Shipping Label and put it on my package and scanned it in !! I then received my Receipt and I was gone with the Wind Fabulous!!! This is a Baller On A Budget Approved Establishment!!!! I keep my Pimp Hand Strong!!! Number 34 out of the top 50 list of the most Prolific Yelp Elites of 2025 !!!!

Reliable service with friendly staff. You can always count on Mail Boxes Plus. Strongly recommend!read more

These guys are absolutely fantastic. I've shipped so many things through them, never had a problem…read more They've always packed my things with great care. A couple of times when there was a tracking issue, they figured it out immediately. I've had a mailbox there as well. I can't recommend them highly enough. The four-star review must be due to lower ratings for the prior owner.

Let's just say, if you have to pick up a package here, be prepared to seriously wait, and I mean…read morewait... I don't really like giving low ratings to places I've only been to once, I generally try to give businesses the benefit of the doubt. But judging from the reviews, the long line I was in for a very long time, the people in that line saying it's always like this, the fact that they didn't even open the door when they opened (I, like many people here, got here right before they opened) and just the eyeball test, let's just say they didn't come off as very enthusiastic about their job. I'll leave it at that!!

bought 2 kitchen knives. they ship 1 day straight to oakland here. I guess some scans or some dogs…read moresmell nothing its kitchen knives. now theyre sitting there delayed with no answer, no way to get answers. if its messed up tell me so i can get a refund. stop wasting peoples time. horrible automated phone service. the one agent i spoke with was nice but ultimately they did nothing.