I agree with other positive reviews about New Haven and Mark's great customer service…read more As a professional home organizer I help my clients pack when they move; I'm not a big moving company that buys supplies from them all the time, but they treat me like I am. I've had an account there for many years and they have always provided high quality supplies and service. They went out of their way to deliver several very important wardrobe bars that I one time left out of my order. I was far out in Martinez and absolutely could not leave the job to struggle back through traffic to San Leandro to get them. My client needed to be packed asap and the long-distance movers were on their way. I'll never forget how smoothly mark handled the situation, got the bars to me in one of their big delivery trucks that was passing through later that day, and I am to this day so thankful. And they always have a bowl of free candy on the counter.

This is a solid old school place. You get good service,…read morequality supplies, for a fair price.

The customer service was excellent, jamaica and Iyani went above and beyond for me. If i need a…read morestorage ever again I will be coming back here! Thank you so much ladies!

I've had a long association with Peralta Storage/Storage Pro. The manager of this facility…read moredeserves 5 stars. As a corporation Storage Pro deserves 0 stars. The manager Josh is the only reason I'm giving them 3 stars. I've been at this facility for over 20 years and in the last 2 years the rent has been increased substantially and lately it seems every six months. I've called and emailed customer service and have not received any response at all. I hoped for better customer service but I guess loyalty doesn't mean anything to Storage Pro. I have found another storage facility in the same area for a substantially lower price. Again, the onsite manager Josh has been great. The corporate customer service terrible.

Absolutely. Delivery and pickup went without a hitch. They even try to accommodate a day early…read morepickup but I was still sorting through stuff. Much appreciated their effort. I'd rent moving boxes from this business again.

What a wonderful service! They dropped the moving boxes off, and pick them up on the other side, so…read morethere's no mass of cardboard and paper. Everything stacks well in the home and in the truck. Sarah (ZippGo) was patient and kind and helping me figure out the right package for our needs. All members of the team were friendly and professional.. I would definitely use them again.

Nea is the best ever! So kind and helpful. She took her time to show me everything. How it works,…read morethe best way to load, unload, how to use the equipment, elevators, and everything. Nea walked me through the process and afterwards she gave me a tour and showed me the proper way to lock and unlock the right way with the special lock. If I could give Nea 10 stars I would. She was so wonderful. I will tell all my friends and family about A-1 Storage. Best price. Best security. Best people!!!

My partner needed to find a storage unit. We searched all over and found A1 Storage. They were the…read moremost inexpensive for the largest amount of space. The staff are very friendly and helpful. Location is convenient.

Hugo and team did an excellent job with our move. They were fast, efficient, careful and thorough…read more Very communicative and prompt. We could not have asked for a better crew to help move. They took great care of our items and checked in along the way to make sure we were happy and to see if we had any questions. They truly went above and beyond especially when we encountered some unexpected hiccups (that were not in their control) - they jumped right in to problem solve. Highly recommend Ontrack - and be sure to ask for Hugo and team!

We used Ontrack to execute a move of a complex biotech lab with custom-built equipment, delicate…read morescientific instruments and a tight schedule. They made the process as painless as possible and were very flexible. Leonel and Hugo organized the move and made sure that everything was very carefully packed, transported with care, and completed everything with a well-staffed team. I would highly recommend working with them for any type of move.

Thank you Tim and Team from Excellent and prompt service. Very impressed with your reliability…read more Highly recommended. Moving from the Bay Area to Texas not easy but your company makes it light for my daughter. Best, Arthur Lagasca

Updated: The customer service rep (Michael) was really great…read moreto work with. Great communication, worked hard to drive towards resolving the issue to my satisfaction. Therefore I'm updating my review to 4 stars based on his service alone.

As voiced by a number of other reviewers, I can confirm that Trelia goes above and beyond to…read moredeliver exemplary customer service. I needed a storage solution on short notice, and she provided one at a very reasonable rate. Nice to see such great service still exists.

Been using this storage for like 6/7 years. Review is long overdue! The storage is secure and the…read moregrounds are always clean! The lady in the office is always helpful and professional! The best part is the price has not Changed throughout the years. Definitely would recommend to family and friends. Have not had an issue or bad experience.

I used West Coast for a recent move. I let them know my stuff would be packed by me and it was just…read moremoving the items to the new place. Five days before the move, I had a fall and was not able to complete my packing. I had a breakdown the day before the move cause I was so stressed about packing. The team I had from West Coast finished it for me! They were absolute live-savers! They really did an amazing job with everything. They treated my items with total care, were extremely efficient, and very courteous. I felt such relief as the only other time I used a moving company was disastrous. I would give West Coast the highest rating possible! While I hope I don't have to move for a while, I know I will call them again!

We recently moved from Oakland to Los Gatos with West Coast Moving Systems, and I can't recommend…read morethem highly enough. From the first call to the last box, the whole team was professional, efficient, and detail-oriented. A huge thank you to Eric, Rob, Roberto, and the entire crew. They handled our belongings with real care, stayed organized throughout the day, and kept everything on schedule. Nothing was rushed or overlooked, and the pricing was very competitive for the quality of work we received. Moving is stressful, and this team made it easy. We'll happily use them again and recommend them to anyone.

I needed help with a move from a third-floor unit without elevators in the peninsula to a complex…read morein a bustling intersection in the city on pretty short notice. Booking: I sent an inquiry directly with the company due to their stellar reviews, and they were able to schedule me in for my preferred time/day. The overall process was really convenient, especially because of their flexible time window. Moving: the two movers, Herman and Aleksei, were incredibly efficient and very sweet/patient throughout the move. I appreciate that they handled both my expensive & economical items delicately. Also, I wasn't completely prepared on my end with the move such as knowing details like where to park for loading/unloading or even which items to move vs discard, which I had been dreading for weeks. However, thanks to their expertise and versatility, the move was stress-free. And a huge shoutout to Herman for his guidance and coordination that really ensured a seamless experience. Overall, this company lives up to its 5-star rating, and I highly recommend Herman & Aleksei if they are available!

Did a smallish move. Overall it went fine but I think it is a bit pricey and lacked a little…read moreurgency. Paid a little over 2.5k to move a 630 sq ft 1b/1b 3 miles and had 3, and eventually 4 movers. Overall I'd say it was good, not great When I scheduled I explained I had two walkins with lots of clothes - they assigned me three people when I likely needed more as I had a walkup. We ended up totally missing the window for the move which is more my fault but I had asked the people who confirmed if they felt it was reasonable. They helped move the hanging items (which I expect) and had me pitch in to pack the glass despite having asked for them to send someone to do this. It's not an issue but I do think there was a general lack of communication bw the movers and the ppl who helped book that made the day less efficient than it could have been. I'm happy to pack those things as it gave me an outlet for my moving anxiety and saves me time ofc but even without packing glass it still took 9 hours When I realized we were pretty behind it was very easy to get someone else last minute at noon, so that was helpful and everyone coordinated quickly to make it happen. All the guys were also very respectful and carefully wrapped my furniture (table, 4 chairs, coffee and side table, large tv, bed and heavy lifting frame, chair desk and small wine fridge). I think I have a lot crammed in to a 1B and was overall a good experience, though not quite as smooth or efficient as my previous SF moves Pros: Crew is friendly Didn't break anything, including my fancy stemware Cleaned up after themselves removing wrap and paper Very efficient by helping me add an extra mover at a reasonable cost ($50hr) Cons: Timing ended up being totally off :( not their fault completely but I tried to communicate several times during booking I had a small elevator window and a lot of stuff Pretty pricey for a 1 bed 3 mile move