I'm honestly surprised by some of the negative reviews. Most of them feel overly nitpicky. I've…read morebeen coming to this location for about half a decade, consistently shipping and returning Amazon packages. The staff has always been polite and helpful. I've never had an issue with shipping or returns, and they've never given me any hassle at all.

Terrible customer service. I asked the staff to place my return packages in mailers and attach the…read morelabels because the two packages were almost identical, and I didn't want to risk the labels getting mixed up. Instead, they placed the packages and labels on the back counter to be packaged later. This has happened to me before, and my packages ended up getting mixed up, which is why I made the request in the first place. What made the experience worse was the response from the employees. The woman assisting me and a tall older man with white hair behind the counter laughed and made dismissive comments such as, "Oh, come on! We're UPS, we know what we're doing!" Regardless of where you work, mistakes can happen, and customers should be treated with respect when they're simply trying to avoid a problem. It's not unreasonable for a customer to want a little peace of mind, especially when mistakes do happen. I took my other package and left. For reference it was not busy at all. I was the only customer in the store at the time.

Went in to mail a document and wanted to make sure I had proof it had been delivered…read more Maria helped me and was super patient and sent my mail out with exactly what I needed. Went in on a Monday at noon and there was no line!!

This is by far the most abysmal post office I have ever been to and I have been post-office'ing…read moremost of my adult life. On occasion there is "nice" staff. However, most of the staff is amazingly hostile and do not seem have any social/customer skills training. The added is how unbelievably old, dirty and broken down this place is in general. Then you throw in the base line "customer service" . Wait a minute, am I in the DMV? It sure feels like it. Clerk #33 This is not a criticism of a singular experience, this is an accumulation of experiences over many years.

Dharma helped me out with a messy return after the store told me I couldn't return it at their site…read moreand needed to take it to UPS. The person at the store said I didn't need a box just the receipt for return at UPS, but I got to UPS and they said I needed to print the return slip AND have a box. Dharma hooked me up with a box and taped it up and I paid $2 to return. Never buying online from Footlocker again, they make it hard to process a return but Dharma saved the day with his willingness to help.

Went to drop off a package and clerk didn't even help me. She went on to help the customer that…read morecame in behind me and totally ignored me. I then realized that I could scan my own package in and that is what I did. The girl was totally useless and has tatoos all over her arms. If you see her, she won't help you.

Looking for notary? This is your place to go!…read more Very friendly service if you're looking for a notary! The notary, Bobby, made sure that it was done right and when I had a document that he wasn't sure if notary would be accepted, he did what he could, wouldn't charge me for it so that it wouldn't be a paid notary that may not work. I appreciated that a lot from a local business and pretty much you made me have this place as my go to notary from now onwards because of the honest work they do. Getting documents notarized with a young kid is rough but what can you do when the kids if part of the reason a document needs to be notarized? Fear not, as Bobby was amazing - tried to engage my child playfully and even gave him some Pokémon cards just to keep him entertained while all the documents were worked on! Amazing!

I've been coming to Alameda Mail Boxes Plus for 5 years now and they really are the best. I've come…read morehere for a mail box, notary, USPS/FedEx drop offs, making keys, etc. Each and every time I've received fast and excellent service. All of their services are so reasonably priced! I'll keep coming here for many years to come.

Thank you to Inas for the quick and amazing service! It was clean and organized little shop. Many…read morehelpful services here! Cute cards as well. Drop by to get your document printed, notarized and many more.

I have used both their printing and shipping assistance. Service has been efficient, friendly,…read moreaccommodating and overall excellent! I highly recommend this business and staff.

Have you ever gone into mailboxes 580 at 4061 E. Castro Valley Blvd. 94552 (510) 581- 4755 for…read moreoffice supplies, cards for all occasions, faxes, emails shipping needs. I have. They even helped me find my cell phone.

So very helpful. Highly recommend. Efficient and pleasant…read morestaff Convenient. Lots of parking.

I came in today for a livescan fingerprinting. The process was super easy. The staff was super kind…read moreand friendly. They even gave me a chair while I waited. I definitely recommend coming here if you need your fingerprinting done. :)

I recently visited the UPS Store at Greenhouse center to get passport photos. Service was fast,…read morefriendly and professional. However the first set of images would not upload to the passport website as the background looked too dark. So I returned to the store and photos were taken again, and Hayley used her tech skills to lighten the background before sending them to me. They worked perfectly and I was able to submit my application and the passport has already been delivered. Thanks again to Dana, for her help and service and to Dana for assistance with photo and tech support. Actually, everyone I talked to in the shop was pleasant and helpful.

Staff is always friendly and helpful, I honestly haven't had a bad interaction here. I'm always…read moregreeted and thanked. Returns are super easy whether it's Amazon or something else. Even during busy times the lines are usually pretty short, which is nice.

I usually don't have strong opinions about UPS Stores, but this location really stood out after the…read moregreat experience I had on Thursday (4/16). Alexa helped me with my return, and she was incredibly friendly and helpful. Truly excellent customer service. They're lucky to have her!

Great service! I started elsewhere - post office etc., and remembered I could send packages…read moreinternationally from here. I got in before a short line of three waited behind me and was all done in short order. Passport docs ( a lot of them for Europe; mailing envelopes; etc. all taken care of expeditiously. Even my request for a large, stiff envelope was met with great patience and a smile. The man behind the counter remained pleasant, attentive and smiling throughout this ordeal of multiple docs to mail internationally. He advised me too on the least expensive method ( but a tracked mailing method) too. I'll def go here vs elsewhere next time. A very calming and professional experience when it had far less so at UPS and the post office.

Very supportive team even after I pulled up very close to closing time! They supported an…read moreinternational parcel to Africa no problem.

Let's just say, if you have to pick up a package here, be prepared to seriously wait, and I mean…read morewait... I don't really like giving low ratings to places I've only been to once, I generally try to give businesses the benefit of the doubt. But judging from the reviews, the long line I was in for a very long time, the people in that line saying it's always like this, the fact that they didn't even open the door when they opened (I, like many people here, got here right before they opened) and just the eyeball test, let's just say they didn't come off as very enthusiastic about their job. I'll leave it at that!!

bought 2 kitchen knives. they ship 1 day straight to oakland here. I guess some scans or some dogs…read moresmell nothing its kitchen knives. now theyre sitting there delayed with no answer, no way to get answers. if its messed up tell me so i can get a refund. stop wasting peoples time. horrible automated phone service. the one agent i spoke with was nice but ultimately they did nothing.