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    Ontrack Moving & Storage

    4.9 (814 reviews)
    Closed 9:00 am - 4:30 pm

    Get pricing & availability

    Response time

    10 minutes

    Response rate

    100%

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    Services - Ontrack Moving & Storage

    In-state moving

    Out-of-state moving

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    Recommended Reviews - Ontrack Moving & Storage

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    Reviews With Photos

    Hanna R.

    If you're planning on moving, I highly recommend booking with OnTrack Movers. They are very professional and provide an upfront quote, so you won't get hit with any surprise fees. The workers handle all of your furniture with care, and they'll even help place or arrange your furniture in your new home if you're not sure where things should go. A couple of helpful tips: * Pay cash if possible -- using a card comes with a 3% fee. * Stop by Home Depot and grab your own wrapping tape beforehand -- it can save you about $30-$60. I've used them twice, and I was very satisfied both times. Definitely worth booking if you want a smooth moving experience!

    Melonie S.

    I rarely leave reviews, but when a company goes over the top, I do it! I called several moving companies, and they all went to long phone trees and I thought to myself, "if anything goes wrong I do not want to wait on hold this long," and then I called Ontrack and very quickly someone answered. She was helpful and got us setup for a walk-thru. I even called back a second time the next day to ask a question and it was the same lady (and same great customer service). When they came for the walk thru they were professional, making notes, and asked pertinent questions to help make the move go smooth. They saw us packing and offered to send packers if we didn't finish the day before our move, which I appreciated. On the day of the move, they texted on their way, they arrived right on time with 3 full trucks and a team of 8 movers. The team foreman Leo was superb! He took the entire team with us on the tour of what was going and what was staying and took the time to make sure the whole team understood. And then they started loading the trucks. They were extremely fast, in 4 hours they had loaded all 3 trucks completely. When we got to our destination, they unloaded them in even less time. All items coming in they wanted to ensure went to the correct rooms. They had good attitudes and seemed eager to make sure everything was where it belonged. They reassembled furniture and double checked locations of beds etc. Their priority was to make sure everything was where it needed to be. I liked that the crew was given breaks throughout the day (btw very short but enough for them to hydrate and snack), and it was clear (think: pleases and thank yous and smiling) that the foreman respected his crew and that they respected him. They all genuinely seemed to be enjoying their jobs. They were sure to cleanup and packaging material as they went. After the move was done the foreman did a full walk thru to make sure we were happy with everything. We had one box that accidentally didn't make it off the truck (since it looked like garbage bags, our fault) and we didn't realize it until after the crew had left. And this is how you know how amazing this company is... I called the after hours number, their rep Leo (a different Leo) called me back and insured me he would personally double check the trucks in the morning when the cleanup crew arrived), he then found the missing item and offered to deliver it back to us. We are so grateful for the care this company takes in moving families! We will definitely be using on track for our next move!

    The crew was fun and genuine, amazing group of guys with smiles the whole day. Seriously made my day

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    1 month ago

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    9 days ago

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    27 days ago

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    2 months ago

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    2 months ago

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    3 months ago

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    Leo H.

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    14 days ago

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    15 days ago

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    27 days ago

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    6 months ago

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    3 months ago

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    7 months ago

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    Leo H.

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    17 days ago

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    2 months ago

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    3 months ago

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    2 months ago

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    7 months ago

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    8 months ago

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    1 year ago

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    2 months ago

    Fast clean professional moving is so much work and they made it feel so easy didn't worry about anything.

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    Leo H.

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    9 months ago

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    8 months ago

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    1 year ago

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    2 years ago

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    6 months ago

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    2 years ago

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    1 year ago

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    2 years ago

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    9 months ago

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    4 months ago

    Be prepared to pay a lot for every item. They will nickel and dime you for everything.

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    Leo H.

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    4 months ago

    On time and on the money as promised. Very efficient, no time wasted and carefully packing.

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    1 year ago

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    7 months ago

    Very professional and upfront pricing. Sent alerts and reminders and invoicing was clear. Will definitely recommend and use again.

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    Leo H.

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    10 months ago

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    Leo H.

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    11 months ago

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    1 year ago

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    1 year ago

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    2 years ago

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    Page 1 of 21

    Ontrack Moving & Storage Reviews in Other Languages

    Ask the Community - Ontrack Moving & Storage

    My house is on a hill. I need to move my things from my house in Vallejo to a container in your secure yard.…

    Hello Scottie, yes we do offer this service, we are based in Hayward, ca. We would likely go out to… Read more

    Need to move a hot tub to 15 miles away? Is this something you do?

    I don't know

    Do you go to VA? I need to move from 94089 to 22314

    Hi Kiesha. Unfortunately, Virginia is outside of our current operating range. As of right now we only service as far as Texas.

    Do you do long distance moving from Dublin, CA to a storage unit in Solon, OH. I am looking to move from CA on Oct 2?

    Hi Carolyn. We do deliver to Ohio if the moves originates in the Bay Area. Feel free to call us and we can provide you with more information regarding our exclusive out of states moving services. 1-888-914-8787. Thanks… Read more

    I used your company 4 years ago to move from Hayward to Brentwood, I am moving next year April/May...does your company service in the Brentwood area??? I will be moving within Brwntqood and will require Full packing and unpacking service

    Hi Paula. We provide service to the entire Bay Area. If you're interested in getting a quote, please feel free to call our office at 888-914-8787. Have a great day!

    Does Ontrack support cross country moves?

    Hi Delores, As of right now, we only service the western half of the continental US.

    I am interested in having help move my one story house into a transport (8x8x16) storage unit I already reserved. Mostly furniture move (too heavy for me). Do you do this type of specific move support?

    Hi Ian, This definitely sounds like something we can help with. Please give us a call here at… Read more

    Hi, Will your movers wear shoe-cover/ booties when indoor (on carpet) Do we provide the booties or…

    We can provide shoe cover/booties for free, they need to be requested in advance to ensure we will have those available on the day of the move.

    View All 12 Questions

    Review Highlights - Ontrack Moving & Storage

    Jerome and his crew, Gustavo, Santos, Ivan, Javier, Bruno and Joel were fast, extremely polite and good humored.

    Mentioned in 74 reviews

    Read more highlights

    Sunny Moving Company - Sunny Moving Trucks

    Sunny Moving Company

    (578 reviews)

    I needed help moving a bedroom + living room + dining room in within San Francisco…read more Sunny quickly and clearly communicated with me, and they were available both via Yelp and by phone. It was easy to make a moving reservation. The movers were punctual and worked quickly/diligently. They wrapped all items and took care to protect our furniture. They moved us at a good price. I would use them again and recommend them to any friend moving.

    Reliable, efficient, and a good value!…read more We found them by Googling and looking at Yelp, they have very high ratings which I now know why. This was for a one-way move from the Bay Area to Nevada, about a 4+ hour drive. Cost: reasonable and better than some other companies which wanted much much more. Fixed price based on what I described we had to move. I conferred w Nancy via phone, text, email. 4% fee if credit card is used. $200 deposit, can pay by cash/check/Venmo or Zelle. I used a cash app. There's no written contract. Moving day: Last month: movers Bao & Deng, don't speak English but seemed to understand us. Owner/supervisor Nancy came to out house to see, a surprise! Their moving truck was clean. Moved items from house and storage facility. They padded and plastic wrapped bigger items like sofa, dresser, desk, etc. They are efficient and know their stuff - what would've taken me and my family 3-4 hours to move they finished in 30 minutes! Nothing broken, nothing damaged. Payment: $200 cash tip each. $2,100 final payment via Cash App. Reliable, efficient movers, would use them again!

    West Coast Moving Systems - Local movers.  Long distance movers.  Storage. Movers Oakland. Movers San Francisco.  Movers San Jose. Local moving company. Movers near me.

    West Coast Moving Systems

    (657 reviews)

    East Oakland

    We've used WCMS twice now, once to move from the Bay Area to LA, and then again to move back up to…read morethe Bay. Both times they were remarkably punctual and professional, and all of our belongings and furniture were perfectly intact. Special recognition for Roberto and Jose, who handled everything with grace despite the Bay Area local help not showing up, and the new apartment being pretty much all stairs. They were tremendous, and we will absolutely use WCMS for any future moves.

    Just talked to them to get an estimate and they told me they charge 11% fuel charge based on the…read morehourly rate and number of hours worked. I asked why when fuel is not being consumed while loading / unloading. The answer that is what we do. Wow, that is strange to charge $13.00 per hour for a truck not using fuel. Additional there is a min 30 min travel time charge which would be an additional $65 for this move. Not using them! This also appears to be illegal in California "Unfair Competition Law (UCL): Charging for a service not rendered (like fuel not used) can be argued as "unfair or deceptive" under California Business and Professions Code § 17200, especially if the surcharge is used as a hidden profit center rather than a cost recovery tool." Below is a reply and here is my response: The information about the fuel fee was presented to be based on a percentage of the total move time. Not your actual cost, which I would have been okay with. I'm not asking for anything to be waived, just transparency. Your remarks about your family are completely out of line. It's clear you want to change the subject from your questionable practice and make this personal. It is not personal. I don't know you other than how you have presented your business here. Very Questionably. I see you removed your statements about your family business. I provided the law that it appears you are not following in a private message. Here it is again: Unfair Competition Law (UCL): Charging for a service not rendered (like fuel not used) can be argued as "unfair or deceptive" under California Business and Professions Code § 17200, especially if the surcharge is used as a hidden profit center rather than a cost recovery tool.

    Ontrack Moving & Storage - movers - Updated May 2026

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