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Careful Movers

4.8 (837 reviews)
Closed 8:00 am - 6:00 pm

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10 minutes

Response rate

100%

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Services - Careful Movers

In-state moving

Out-of-state moving

Packing

2 More Services

Packing supply sales

Unpacking

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Recommended Reviews - Careful Movers

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Reviews With Photos

Greg M.

We hired Careful Movers to help us move over 80 boxes plus furniture from a tri-level townhouse to a freshly renovated home. We also opted for two trucks and a five-man crew to make the process more efficient. Enrique, Jose C., Jilberto, Ismael, and Ernesto were awesome and finished the job in a little under 6 hours, which was actually faster than the estimated time. They took good care of all of our furniture items and the homes, carefully wrapping big pieces of furniture, and protecting corners and floors. All of our fragile items survived, and there was minimal damage to the walls despite needing to move very large items around very tight corners. I would absolutely hire Careful Movers again for my next move.

Very good experience with the team The crew was extremely careful about my stuff Highly recommended

Fantastic moving experience! The whole process was great from start to finish. The crew showed up on time and got everything packed and moved really quickly. They were friendly and well organized and did an excellent job getting us settled into our new home.

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Jessica F.

This review is a special shoutout to the lead dispatch Carlos C. He just went above and beyond to ensure that after my experience I felt heard and taken care of. The move itself had no issues, everything I own was moved with care from San Bruno to San Jose with no damage to anything. The team used wrap, blankets and tape to ensure that everything was properly padded and supported. They are in fact careful movers :) They also called during the middle of the move to see how everything was going. I just wanted to highlight Carlos going above and beyond not just in his customer service but his humanity. Speaking to someone who clearly hears you and empathizes always takes the customer service to the next level. Thank you Carlos!

Marielena L.

We had such a great experience with Careful Movers! Angel and his colleague were incredibly friendly, kind, patient, and helpful throughout the entire process of moving our furniture from the store into our apartment. They even stayed late to make sure everything was finished, which we were so grateful for. Another huge plus is that they can provide a certificate of insurance (COI), which is essential if you live in a San Francisco high-rise. Overall, we couldn't recommend them enough--professional, reliable, and truly a pleasure to work with!

Cordelia N.

David and Felipe did a fantastic job moving our belongings from the SF Bay Area to L.A. They were on time, friendly, and were patient as we went back and forth on storage items. They were also very careful with our stuff!

Damaged floor after bed leg was dropped on the floor the screw side down.

Update: Carlos from Careful Movers reached out to resolve the issues I raised. As I mentioned in the original review, the customer service is very good and professional. Bumping to 4 stars. For the protection cover concern, I was explained that it is intended for high traffic areas. So that was working as expected. Original review: Requested a move from Mountain View to Cupertino. The customer service gave me a good impression, verifying the schedule, double checking the scope of the move. The actual move was not so careful. I would say nothing special. I saw how one of my boxes fallen off the dolly because too many on them were stacked on top. I haven't checked the contents yet, so waiting for a surprise. During the bed assembly, one of the legs was dropped and left a noticeable dent on the floor. We were asked what kind of floor we have multiple times. But what the use? We only got wooden stairs covered at the destination, the rest of the service was the same (not any more careful).

Pick up
Stewart L.

We needed someone for a long distance move of a few heavy items. I ultimately chose Careful Movers, who offered a flat rate for a shared truck. Ruben was great with setting everything up, and luckily we were paired with another customer quite quickly. For these shared truck moves, it seems different companies will charge in different ways--Careful Movers charged by the hour for packing and boxing (plus for the boxes), but loading and unloading the truck were part of the flat rate, as were all costs associated with the drive (gas, food, lodging etc). Another company I looked into charged by the cubic foot within the truck. The only niggle with Ruben is he forgot the time of our scheduled video walk-through; I had to call him. the day before the move, Shenna called to review everything, and she called for follow up shortly after the initial move was completed also. On moving day, foreman Aaron and his team of 2 arrived in a timely manner and were able to pack/box everything in less time than estimated, saving us some $$. And on drop-off day, they arrived early after our okay. This time it was Aaron and one other person. Unloading was quick; Aaron's attention to detail, care and supervision were instrumental in making the move go smoothly. The other workers were less careful with fragile items, less attentive, only doing what they were asked to do. Luckily Aaron packed the fine china and an especially fragile lamp. Overall a pleasant experience, would recommend.

Vintage Grandmother Clock

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Really respectful, punctual, and helpful movers! I have used them twice and have been very happy each time. Highly recommended.

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29 days ago

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6 days ago

The team was really great and went above and beyond. We are very pleased with the move.

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12 days ago

easy to set up service (even on short notice). the team that was sent was extremely professional, friendly, and efficient!

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Careful Movers Reviews in Other Languages

Ask the Community - Careful Movers

Do you offer long distance moving? If so, how far are you willing to move a customer and what is your pricing for long distance moving?

Yes! We provide flat-rate long distance moving services across the entire US. The cost depends on… Read more

Do you do moves from bay are to Texas?

Hi! Yes, we do provide moving services to Texas

Don’t See Your Question? Ask Away!

Review Highlights - Careful Movers

The team (Jose L, Osman C, and Cristian L) was professional, efficient, and very careful with all our belongings.

Mentioned in 128 reviews

Read more highlights

Joshua’s Moving and Packing Service

Joshua’s Moving and Packing Service

4.8
(276 reviews)

We hired Joshua's Moving services to relocate our 2-bdrm apartment from Millbrae to San Mateo; we…read moreopted to use them for both packing and moving services. Getting a per-hour quote and scheduling with their team was super quick and easy; they were very responsive and their pricing is very competitive. They arrived on-time and worked efficiently + carefully to pack up the home and deconstruct the furniture. They were also more than willing to move around furniture at our new place if we found that we wanted it oriented differently. All-in-all, the experience took longer than originally quoted but that was because we had a LOT to pack and move. Again, the quote is based on the number of hours to complete the move, so I still fully believe that the service is fairly and competitively priced. I'm also very grateful to the team of movers Ludwig, Simon, Jose, and Lupe for staying so long and working so hard that day. It is very much appreciated because now we are in our new home with everything clearly labelled and nothing broken. I would recommend Joshua's Moving for any Bay Area move. If I ever need to move again, I know who I will be calling. Thank you!

My boyfriend had used Joshua's for his last move and they did a great job, so when it came time for…read moreus to move in together we decided to go with them again. They arrived on time and worked very hard and quick to get everything loaded up onto the truck. The movers were very professional and had all the supplies we and they needed. We had some big wire racks and they were able to saran wrap a bunch of boxes on them. They also had some wardrobe boxes that had a rod to hang stuff on. We had stuff at two locations so they had to pick stuff up at one, leave some stuff from spot 1 behind at spot 2, and pick up everything else from spot two before taking it all to its final landing spot. A couple things did break in transit, some cubbies and a glass baking dish, the dish was my fault though as it wasn't wrapped at all, and was in a collapsible bin. They were also able to take away an old mattress, it was a little more expensive that my boyfriend was originally quoted, but after a long day of packing and moving, we were fine paying it to not have to deal with it.

NorthStar Moving Company

NorthStar Moving Company

4.5
(84 reviews)

The worst movers I have ever used I have moved several times…read morein my 68 years, and my experience moving from California to Texas with NorthStar was the worst I have ever had with a mover. My framed artwork (two posters, a batik from Indonesia, and a lithograph) completely disappeared once the packers in Berkeley took it. When the boxes arrived, some of them were smashed in and it was clear they had not handled my goods with care. Multiple items were damaged. Administratively, they were equally awful. I asked them to provide all written terms and conditions upfront before I signed and put down my deposit, and they assured me they done this, but at the last minute, when I obviously couldn't hire another mover, they insisted that I sign additional terms that were very one-sided in their favor. (I did not sign these and made notes on the document regarding the duress they were putting me under.) For the document authorizing the final credit card payment, they tried slipping in a provision saying that I authorized them to make any other charges they wanted. (I removed that language, but it was a pretty sleazy trick to try to pull.) Then, when they delivered my goods (minus the artwork), the driver insisted that I sign a document saying I had received everything, which was clearly false. When I explained this, he threatened to take all of my goods back if I did not sign. (Again, I did not sign, but made notes regarding why on the paperwork.) I would never use this company again.

NorthStar did our last 3 moves and we would recommend them to anyone…read more Our recent move was the smoothest yet! Felipe and his team (Noel, Henry and George) arrived on time and ready to go. They're professional, fast, friendly and took great care with all our belongings. What really impressed us was the speed at which they worked and how well our furniture (and other items not in boxes) were padded and wrapped so securely. The unload went just as smoothly and at each location, not a speck of packing material (they brought tape, wrap and other supplies) was left behind. Amazing! Thank you Felipe and crew for taking such good care of us and being so efficient. We also appreciate the kindness and positive attitudes and smiles despite how hard the work is!! Best move yet!!

Pure Moving Company

Pure Moving Company

4.9
(884 reviews)
$$

All I can say is WOW! This was truly white glove service from start to finish…read more It all started with James, who was incredibly knowledgeable, professional, and genuinely kind. He walked me through every step of the process, answered all of my questions, and even helped me find every available discount. From the very first phone call, I felt I was in great hands. When the moving team arrived, Sasha (Alex), Zhenya (Eugene), and Sergey (Serge), that's when the real magic happened. These three are like modern day Spartans: strong, precise, efficient and incredibly patient. They immediately earned my complete trust. I was moving from a two-bedroom apartment (Dublin, CA to Danville, CA) filled with fragile furniture, glass pieces, mirrors, artwork, and a massive 9 foot tall, extremely heavy mirror. I honestly didn't think it was possible to move everything without damage. The way they wrapped and protected every single item was beyond impressive. There was simply no chance anything could break. They completed the entire move, including carefully wrapping, loading, transporting, unloading, and placing everything exactly where I wanted it, in less than 8 hours. The anxiety and stress of moving disappeared the moment I saw how professional and organized they were. The service felt truly VIP, the pricing was very affordable, and the entire experience was completely hassle-free. If you're not booking this company, you're missing out. I highly recommend them, especially James, Sasha, Zhenya, and Sergey. They went above and beyond, and I am sincerely grateful for everything they did. Thank you, James, Sasha, Zhenya, and Sergey! You made what could have been a stressful day an absolutely exceptional experience. I will recommend you to everyone I know!

I have mixed feelings about my move. On one hand, booking was very easy and Pure Moving was able to…read moreaccommodate my move in 2 days notice. My movers communicated when they would arrive and showed up on time. I feel they overall handled my belongings with care and things went smoothly and efficiently. I was moving things from a 10x10 storage unit into a 1 bedroom apartment about an hour and a half away, with 1 stop to pick up a couch along the way. Total time took about 5.5 hours. On the other hand, things got weird when it was time to pay. I didn't appreciate feeling pressured when they tried to tell me that a 30% tip was the standard. I gave them 20%, which I felt was a good tip and standard for a good job. I was also pressured into writing both a Yelp and Google review, leaving them 5 stars as they hovered over me. I am coming back and editing my review now that I've had time to reflect on things. This explains all of the 5 star reviews!

Careful Movers - movers - Updated June 2026

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