It's strange to feel both compelled to leave a review for a business and also to feel quite…read morespeechless over how wonderful my experience has been with them. I'm not one for many words, so I'll simply say that the owners are wonderful and connect in a wonderfully human way, and they went above and beyond in providing the storage service that I needed for a few months. Getting in and out was always convenient, and my things remained safe the whole time - including some rather meaningful and valuable furniture. I rarely make unqualified recommendations, but it's easy to do so in this case. I'm truly grateful to have been able to rent at this place for a while and for its owners, and I recommend them without reservation.

Indoor storage units of multiple sizes have alarms for each unit and are under camera surveillance…read more24/7. Access hours are 8am to 7pm. Customer service is also helpful and prompt. Automatic online billing/payment is available too. Located down the road from Home Depot and the 880 on-ramp.

My partner and I moved in together and Jay's Small Move made our multi-move process go easefully…read more The moving day team (Jose, Pepe, and Dario) was responsive and all-around amazing. They took about 1 hour to move an organized small studio and just under 2 hours to move my lesser organized 1 BR. The bulk our time was spent at our new building which required more travel time between the truck and the unit. These guys were optimal and had excellent strategizing and problem solving across all three buildings (which were all different). They were also thorough in minimizing damage to our belongings via wrapping and care. This team set a new standard for me and I'd hire them again.

Great company! One of the better experiences I have had with a moving company from start to finish…read more Rafael helped me get a quote and answered all my questions very professional and wasn't pushy at all which I really appreciated. Bryan and his team were awesome on the day of the move. Really reasonably priced and they did a great job moving our stuff - made our moving day way less stressful. They even fixed some of our furniture for us when they put it back together. Lol :)

King of Quality damaged my house, didn't abide by the contract I had with them, won't reply to my…read moreletters or emails, and refused to share their insurance information so I can file a claim. 1) instead of 4 movers, I got 2 movers + 1 random day laborer dude they picked up from Home Depot. 2) they were instructed to bring equipment to hoist furniture upstairs, and they brought none. 3) they caused over $5K of damage to my new floor, new paint, new stairs, and new door trim. All new. I was so happy to be done with the flooring and paint project and looking forward to enjoying being back in the house. But no, I have to waste hours chasing down basic redress from a company that won't return emails or letters. I'm trying to resolve this amicably and just want my home to be repaired the way it was before the move. Evidently King of Quality is not interested in doing right by the customer. Recommended if you want someone to trash your house and then ghost you.

I've hired these Kings many many times... they are always on point and kind. The prices are right…read moreand they do good work.

I can't say enough good things about Omar and his crew. I finalized the move last minute and Omar…read moreand his team arrived more than prepared to tackle our 3000sq foot home move. I was super stressed about the entire ordeal and with 2 young kids was dreading the day. Omar and his team made the entire process seem effortless. They went above and beyond to ensure our new home was immediately livable on day one. They were very respectful of our space, and placed the boxes and furniture in the designated rooms as labeled. Most importantly Omar was very transparent about the pricing. We got on a video call to get a quote. The quote did not change on the day of the move. Having dealt with some movers in the past when they give one estimate however on the day of the move the estimate changes, it was truly a breath of fresh air. I would certainly be using them if I ever move again and will also be recommending them to all my friends and family!

Omar and his team were incredibly helpful, professional, and kind from start to finish. They…read morehandled my belongings with great care, worked efficiently, and made the entire process stress free for me. I couldn't be happier and highly recommend them to anyone in need of reliable movers who will ensure that your furniture/stuff is well taken care of. Thank you so much again Omar!

I was just walking by and saw that they have dipping dots. My kids love dipping dots and there…read moreisn't anywhere convenient nearby to get them. They have multiple flavors and the owner was very nice and friendly. All in all, a very smooth transaction.

As a single family household on middle island, I don't have access to easily drive to the post…read moreoffice on Webster. Square One has become a regular stop and I'm so thankful for the convenience to mail my packages more easily. They can accommodate shipping service for USPS, FedEx, etc and truly make it a one stop shop.

We booked this company to move us and told them exactly what we needed which was some help packing…read moreand moving our items to our new location. They told us a price. Said we only needed 2 movers. When the 2 movers got here they didn't speak English or my language of cantonese so we couldn't communicate. They ask me to talk to the lady translating for us to figure out what was going on. The lady said "oh they think it's too much work and in the middle of my call the movers just got in their truck and left. I asked the lady translating if the movers left and she acted surprised and said let me call the lead manager to send you new movers and she never got back to me. So unprofessional. Left us hanging and scrambling to find new movers since we only have 2 days left to move. This is not the place to trust to get your moving done.

Very fast and meet good person. They give us a lot help, thank you so much. very recommend !read more

When I was deciding on a moving pod service to use, I was initially hesitant to choose U-pack…read morebecause of overwhelmingly negative reviews I've seen on Trustpilot. Since U-Pack was the most economical choice out of other options I explored, I decided to take a chance. I'm happy to say I made the right choice. The process of setting up a time and place to drop off my container was very easy. The requirements for the drop-off were clearly explained. However, I wish it was possible to automatically receive a location-specific assessment of whether or not a parking permit for the container was needed and, if so, a link to the location's website for applying for a parking permit. Even better would be if U-Pack could, for a fee, apply for the permit on my behalf. On delivery day and pickup day, the driver who dropped off my container was very courteous. I was easily able to track the status of my container's delivery and arrange for a dropoff of the container at my new location. One suggestion I would have for the dropoff process is allowing for choosing a time for the truck to arrive. I had an incident with a neighbor at my new location where the truck carrying the container was blocking their driveway. He was worried about being able to leave for work on time, although the truck driver had quickly finished his business and left the neighborhood. I would like to be able to schedule the dropoff for after the neighbor had left for work to avoid incidents like this. Overall, I had a positive experience with U-Pack and would definitely consider them again for my next move in the future.

I moved from the west coast to Texas and went through so many options before deciding on U-pack…read more The whole process was easy. Customer service explained the process by phone and recommended I reserve 2 cubes if I wasn't sure if all of my items would fit into 1, and I ended up needing both cubes. They would not have charged me for the other cube had I ended up not needing it. I hired movers to pack and load the cube on-site at their location with ABF. There is a slight discount to load it on-site. I chose this route because of the discount, but with hiring movers to load them, I think the price would've come out even with having them drop off the cubes at my home and scheduling for pick up. I booked it a couple months in advance and the rates were about 1/3rd or sometimes more of the cost of long distance movers. It required a little bit of coordination overall, but it was worth it. I slowly took my time and drove over 5 days to get to Texas. U-Pack estimated 10-12 days for my stuff to arrive, but it ended up arriving in 5 days! So I was able to receive my belongings right when I had arrived! I must've gotten lucky since friends of mine said their movers took 2 weeks or a month for their stuff to arrive. I feel so blessed! The service was top notch with everyone I interacted with. I used 2 sets of locks, although I don't recommend using the brink lock that U-pack recommends on their website. Because Texas was icy when I arrived, the Brink keyholes had ice in them so I had to melt the ice with a lighter before the keys could fit in. My second lock was a Master Lock magnum lock and for whatever reason, no ice formed in those keyholes. I'd definitely use this service again and will recommend it to others if I need moving cubes.

NorthStar Moving Company....In one word....Impressive!! Let's face it, we all know how moving is a…read morehassle and how everything you have in your life needs to go in boxes. But these guys really stepped up to the plate. The crew that moved me was Alejandro, Ruben, and Jesus A+. I wasn't completely ready for my move no matter how much I thought. I still needed some boxes packed, and these guys with a smile on their face and an attitude to match happily helped me finish the remaining boxes. My furniture and wood & glass cabinets were all wrapped with protective cloth. These guys handled everything with care and listened to my needs. I really don't want to move again and hope I don't, but if that happens, I will 100% use NorthStar Moving Company again. So, if you're moving, I suggest you use them as well. You will not be disappointed, the price was fair the service is exceptional the quality just all the way around it made moving a lot easier

They did an amazing job with our move! We've moved a lot in the last 10 years and had horrible…read moreexperiences with movers, so we were very anxious but John and his company really ensured that everything went smoothly. John came to our house and gave us an estimate based on our property, which was nice since it wasn't time-based like most companies. At the end of the day, this was a much better deal too. On the moving day we had Felipe, Noe, Jorge, and Juan. They worked so hard to wrap and unwrap everything carefully, we didn't have a single broken glass! They were able to move our huge and heavy dinning table out through the balcony, without any scratches. I highly recommend this company for your moving.

Hardworking and professional. Everything was handled with care and things went very smoothly.read more

We needed help moving within Oakland and Pure were able to squeeze us in, even with short notice…read more Zhenya, Anton, and Ivan showed up on time and worked their butts off! They were very courteous, asked questions instead of assuming, and were very careful with all of our things. Highly recommended!

Good intro rates, I'm not sure how much rates will go up after intro time. The 5x5 is good size for…read moreme.

After dealing with other self-storage companies that use call centers and give you all kinds of…read moreconflicting information, (PUBLIC STORAGE) A-1 is like a gift from heaven! (*Angels singing) seriously though. The front desk team is super kind and they actually HELP you! Wow what a concept. Thanks A-1 for making this aspect of my long distance move the easiest part.