Cancel

    Open app

    Search

    U-Pack Moving

    3.2 (505 reviews)
    Closed 9:00 am - 4:00 pm

    Services - U-Pack Moving

    Out-of-state moving

    U-Pack Moving Photos

    Recommended Reviews - U-Pack Moving

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos - U-Pack Moving

    Allie L.

    PLEASE READ!! For the love of god save your money and either go elsewhere or sell your precious items and buy new in your next location!!!!! We were going from San Diego, CA to Wilmington, NC. It's a straight shot across the 40 or the 10, basically sea level. We weren't having our freight lug up and down the Rockies. We bubble wrapped just about everything, boxed everything, layered everything with sheets, towels, wrapped items in plastic, tied items with rope to the walls to ensure it was secured, heavier boxes on bottom, you name it. Upack even gave us 75lb wooden walls to go up to hold it all in. We spent $4000 on the freight since we needed a bit more square footage and we're fine with doing so because we really wanted to keep some of our most precious items collected over the years. Our freight was dropped off at our new house and we were eager to make our new place feel like home! We unfortunately had the opposite experience we were hoping for. When we took the wooden doors off, it looked as if the truck driver rolled off a cliff 6 times and hopped back on the road to deliver our stuff. I'm literally convinced the driver got into an accident. Everything was filthy dirty with black dirt, everything was either dented, scratched, or completely broken. What was the point spending all this money only to throw 90% of it out? We wrote an extensive claim report to upack (3 pages worth) with all the photos. $4000 worth of our items were ruined on top of what we spent to get it delivered. I had to follow up on my email because they never even replied. 3 days later, Kacey Yother "Supervisor", send me an email saying since they didn't pack our stuff and it was just "freight shifting", they deny our claim entirely. We're not dumb. We understand the items might shift a bit being on the road. But finding my laundry rack that was sitting on top in the back, in a million pieces sitting under an 80lb rug in the front, just does NOT add up to me. It was the most insincere email with zero care or understanding of what we just experienced. I'm hopeful that this review gets the word out that Upack is unreliable and robbed us of our money and our items we'll never be able to get back. You should be ashamed of yourselves!

    Srinivas A.

    Damage done to the property while delivering the Pods When the Pods are delivered, the operator did damage to my property. He said that he will get it fixed, but it was very sloppy work and created more issues to my property. The backyard door was broken while fixing this issue and I lost more money as I lost potential tenants. I do not recommend UPack moving services to anyone

    Two ReloCubes
    Jody L.

    We placed the order for two ReloCubes online. They showed up on the day quoted on the online booking. The driver called an hour before and gave us a window of time. He was very nice and professional and made sure the ReloCubes were placed exactly where we needed them (which is tricky in Oakland with street parking!) We packed them same day and scheduled to pickup the next day. We were able to track both ReloCubes online which was great. The ReloCubes showed up in Kentucky ahead of schedule and we called to arrange delivery. We called and set up a delivery time frame for the next day. The driver showed up on time, worked with us to get them put exactly where we wanted. All of our items were in good condition, although a little moved around inside the cube. Make sure you pack well and strap everything down and you should have great success. Relocubes were thousands less than the competitors and were a great value and great service.

    Caroline N.

    The drivers who dropped off the trailer and picked up the trailer were professional and courteous. Especially the driver who delivered the trailer in the final destination. He helped us set up the ramp and get the divider out. I was grateful for his help. The only downside of the trailer was that there was a hole in the top of trailer. That hole seemed to be plugged with a piece of carton. So, at some point it must have rained because several of our belongings got wet. One piece of furniture had minor water damage. It was fortunate that the other boxes that got wet had plastic items so nothing else got damaged. Something I would do different next time is look up and check for any holes or leaks in the trailer...

    UPack truck

    See all

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jane C.
    197
    31
    12

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Rob M.
    1
    10
    0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Bay G.
    461
    6
    0

    1 year ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 3

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Allie L.
    307
    45
    58

    5 years ago

    Helpful 21
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 5
    Thanks 0
    Love this 4
    Oh no 1

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jody L.
    5
    21
    10

    6 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 1

    6 years ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 1

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    4 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 9
    Thanks 0
    Love this 2
    Oh no 1
    Photo of Hunter K.
    157
    11
    3

    5 years ago

    Helpful 4
    Thanks 0
    Love this 2
    Oh no 0

    5 years ago

    Helpful 5
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Aaron T.
    53
    151
    41

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 1

    5 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of C H.
    1
    11
    0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of K C.
    0
    12
    0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    5 years ago

    Helpful 7
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Rae A.
    0
    25
    0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    Page 1 of 13

    U-Pack Moving Reviews in Other Languages

    Ask the Community - U-Pack Moving

    Review Highlights - U-Pack Moving

    I used 2 sets of locks, although I don't recommend using the brink lock that U-pack recommends on their website.

    Mentioned in 163 reviews

    Read more highlights

    West Coast Moving Systems

    West Coast Moving Systems

    4.9
    (677 reviews)

    I cannot say enough good things about West Coast Moving. This is the third time I've used them, and…read moreonce again they absolutely delivered. Every experience I've had with this company has been professional, efficient, and stress-free. I especially want to recognize Roger and Anthony. These two are absolute beasts. We had an extremely difficult move with multiple stops, heavy furniture, tight spaces, and a very long day. They never once sat down, took a break, or slowed their pace. They worked hard from the moment they arrived until the very last item was unloaded, all while staying positive, professional, and taking great care of our belongings. What impressed me most wasn't just how hard they worked--it was the pride they took in the job. They hustled all day without cutting corners, communicated well, and made what could have been an incredibly stressful move feel easy. If you're looking for movers, stop searching and book West Coast Moving. And if you're lucky enough to get Roger and Anthony, know you're getting two of the hardest-working movers I've ever had the pleasure of working with. Thank you again, Roger, Anthony, and the entire West Coast Moving team. You've earned a customer for life.

    I highly recommend this Company. I was referred to them by a family member, and I called with only…read morefour days before my move. Fortunately, Robert did what he could to accommodate us and we were able to get my son and his girlfriend's things moved into their new apartment effortlessly. TJ and Leo came and they were amazing. They were careful with the items. They were quick, friendly, and very professional . It was well worth paying professional movers. The cost was reasonable versus making multiple trips from Fremont to Dublin and dealing with the crazy Bay Area traffic. Also, we spared the backs of our family members that are getting too old to move things. Do not think twice about hiring this company just do it, you will not regret it. Thank you so much to Robert and his team for doing the heavy lifting for us !

    Pure Moving

    Pure Moving

    4.9
    (266 reviews)

    PURE MOVING - PURE-LY AMAZING!!! After calling a few different movers and getting quotes, Pure…read moreMoving gave me the best up front price and included an "All in Guaranteed" cost. So I knew no matter how long the move took and with the long distances, I already knew how much the max cost would be up front with no surprises. And they also offer a discount based on the way you paid them. WINNING! And so, I didn't use Pure Moving just once, but three times this month. The first time, I had to move from Union City to a storage facility in Elk Grove and this past weekend we had two teams going, one from San Jose to Elk Grove and the other from the storage facility to our new home. Pure Moving was perfect in all ways possible. They were professional, prompt, efficient, and super friendly. They handled and wrapped items with care and made you feel at ease that everything was going to be safe and secure. They disassembled furniture as needed and reassembled it on site. One great detail, they laid down plastic protectors everywhere to keep things clean and tidy where they would be stepping. And cleaned up all the plastic wrap/coverings, cardboard and tape they used while packing and unpacking. They literally took care of all the heavy - and even the light - lifting! I just want to say thank you to Paul, Nick, Toha, Dan and Symon for taking care of our move and my Family. Moving is already stressful but they made it Pure-ly AWESOME!

    This morning we had a move with the Pure Moving team. Yury and his team arrived on time and got to…read morework. They were efficient, professional and kind. They handled all our items with the utmost care. Our move took a little less than 4 hours and we were so happy with their services! They offered a 7% discount if you pay cash which was a plus for us. When we need to move again, they will be our go to choice!

    One Big Man and One Big Truck

    One Big Man and One Big Truck

    4.8
    (896 reviews)
    $$

    i've now completed 6 (!!) successful amazing moves with this team since 2012. (i'm officially old i…read moreguess and how did that actually happen!). every time i walk away after a move wondering how i could have ever done it without the OMB team. they are half movers, half therapist! moving is incredibly stressful and having the right people makes what can easily bad day instead be happy and rewarding day. every time i've felt it was really worth every penny with this team. these guys are professionals, kind, friendly. if you're in sf and need to move... well you know what todo!

    My wife already left a review but they deserve as many accolades as possible…read more We hired OBM because they quoted us the lowest price, but they were also the best and I highly doubt other movers would've gone above & beyond the way they did. We had a challenging move from downtown S.F. to Berkeley, to a house that is in the middle of multiple construction projects. Yet they made everything feel easy. I had gotten food poisoning the day before and we were stressing because we hadn't yet finished packing. But it was no problem--they loaded the truck with the items that were ready to go while we packed the rest. Make sure to ask for Joseph and his team (Fernando and Victor). They arrived a little early so they'd be ready and were the utmost professional while also being a warm and friendly team of guys. We would have them over dinner any time. Because of Joseph I'm now convinced that moving is both an art and an athletic feat. We had a recliner (100lbs) and a treadmill (200lbs) that were too wide to go through a doorway--and yet he maneuvered them effortlessly through without a scratch on either.

    U-Pack Moving - movers - Updated August 2026

    Loading...
    Loading...
    Loading...