Jay the shop owner was professional and went above and beyond to provide me with the best service.

Worst people ever. They were so rude for no reason. I came in wanting to print out a paper, and although I did get help, the employee was extremely rude and seemed unwilling to help me after I came in speaking Spanish. The way I was treated was completely unnecessary and made me feel discriminated against. Very disappointing experience. read more

Been going to Copy Pacific for years. Jay and staff are very accommodating. No job too small. Recommend. :)

This place is awesome. You can get T-shirts made copies faxes check your emails on their computer also computers to use if you need to handle other business if you're not able to use a computer at your home, the owner/manager is super friendly kind always willing to help and they also make calendars T-shirts. Whatever check them out I've been going there for quite some time, but I haven't been in yet for the new year they were doing some renovating. They might've moved across the street for now but check it out. The prices were pretty cool. The value wasn't too expensive but you know new year might be some new prices so check it out. read more

My review is long over due. I got about 200 fake 100 dollar bills printed with my grandfather in laws face for his 100th birthday in September 2025. The man in charge was so accommodating and stayed open late to help me. He printed and cut everything in like 15min. He's so knowledgeable about what he does and gave me an awesome deal as well. I really appreciated his help. Job well done sir! The bills were such a hit for the party. Thank you!! read more

Copy Pacific - Printing Services Near Me - Hayward, California

Excellent service. ASAP service email and you get amazing service. Turn around is amazing. Jay and his crew Five Star

We have been using Copy Pacific for over 15 years to create our flyers. Jay has consistently provided excellent service, helping us receive high-quality products in a timely manner. We are pleased to support a local business. read more

I would like to express my extreme gratitude to J and his team for the amazing service and quality they provided for my custom A Frame job. From beginning to end J made the entire process seamlessly easy! He was extremely informative and provided me with the best options and ideas for the job I was looking to have done. The production time frame was extremely fast as well! We often stop by for print jobs and other small projects as well! Always superb service and excellent quality. Needless to say I will continue supporting this business for all my printing needs! THANK YOU COPY PACIFIC! read more

Copy Pacific - Custom A Frame For My Business! - Printing Services Near Me - Hayward, California

Responsive and professional customer service, but pricing for printing is expensive, IMHO. I got charged $37.44 for 180 double-sided black and white prints; no substantive discount given for a large copy job, or for using less paper. $37.44 is more than the price for a new toner cartridge for my home printer, so I'm not coming here again for a print job. read more

Copy Pacific - cost for printing 180 B & W pages double-sided - Printing Services Near Me - Hayward, California

I run a part-time memorial business, and I rely on Copy Pacific for all my memorial pamphlets, posters, and photos. Their printing turnaround is consistently fast, and the quality of the finished work is excellent. Their prices are great, too! read more

Super great and friendly service! They gave me quick quotes and an easy turn around time. Jay provided lots of support on sizing and paper.

Been coming to this place for years. Always reliable and good prices. Very helpful staff and knowledgable. Will always come back whenever we have a relevant project. read more

Lost my dad unexpectedly and frantically came into Copy Pacific needing 200 copies next day. Jay manage my revisions with patience and made professional recommendations that proved his expertise. Not only did the obituaries come out beautifully, they were ready before the promised time, and the price was the best in town. Forever grateful for his service and making the hardest time of my life a little easier. read more

Copy Pacific - Lost dad unexpectedly&frantically needed 200copies nxt day.Jay managed my revisions&made recs tht proved his expertise.Ready b4 promised - Printing Services Near Me - Hayward, California

Great quality, value and service was provided by Jay today 10-23-25. I needed 100 business promotional signs on colored paper reprinted from my previous order, as well as 60 full color party game sheets cut , enlarged and printed. Jay helped a half hour before closing time. I was complrtely satisfied and highly recommend this business. i don't mind driving a little farther from Oakland to Hayward for his service. Jeff D. read more

Copy Pacific is local and has a variety of services. The staff is very helpful and courteous. I use them mainly for shreddy but have also had documents notarized and even Faxed. I appreciate having a small business with the expertise in Hayward. Gary Stafford read more

I come here randomly to print copies or use the computer to print homework assignments. I found the customer service is great and very affordable. They have moved to a smaller location that actually gives a better vibe in shop. I appreciate them being there and will return. read more

Excellent place and customer service. I come here for random things. They have helped me with many things from prints to copies and even labels and banners. They are quick and affordable. Try them read more

We have used Copy Pacific for over 20 years to help us run our small business. Jay is always helpful, friendly, and fast. He's very easy to work with and keeps us up to date on progress often coming in faster than expected. We highly recommend Copy Pacific. read more

I've been a customer of Hayward Copy Pacific for years already, they are professionals on anything you want to make, I will highly recommend them, they are very kind and always help me with their suggestions read more

The staff and management are not only professional in customer service, but they do professional quality work as well. Mr. Khan helped me bind a manuscript I had been working on, and even was able to offer additional benefit to establishing the integrity of the paper by knowing the proper binding methods and materials for my project. I am 100% satisfied with the product he was able to return to me, and now that my manuscript is bound, I finally have a printed copy of my own work for myself. Thank you Mr. Jay Khan! I appreciate your business, and will be a returning customer! read more

Copy Pacific - Printing Services Near Me - Hayward, California

Every time I come here, the service is always friendly quality, and most importantly he gets me in and out as fast as possible with out a worry.. read more

We have been going to Copy Pacific for over 10 years for our monthly forms and wouldn't go anywhere else! Jay and his staff are prompt, organized, provide excellent quality work, have great communication and are always very friendly. Copy Pacific offers all the services of any large chain store but has the added bonus of getting the personal attention and quality work from a small business owner. read more

We had great service love getting copies from this company always quality work in a timely matter I will recommend this business to all my colleagues read more

Copy Pacific did a nice job on my father's obituary. The price was great, and the turnaround time was swift. I received a high-quality product, and I am pleased with it. They even handled my last-minute edits professionally. Thanks, Jay and An! read more

Copy Pacific - Celebrating the life of W.T. Jackson - Printing Services Near Me - Hayward, California

I go to copy Pacific for the printing of all of my flyers. I am very happy with the work that they do. They get the job done in a timely manner, and the quality of the print is great. Been a customer for quite a few years. read more

I was very impressed with the Professionalism here! I received assistance and suggestions for my Business Cards and Signs. It's super easy to stop by for copies of anything as well! read more

Jay is always very good and timely in getting our newsletter printed! Does a great job.

Their service is awesome. Jay really took the time to explain Copy Pacific's services and their their quality of color copies is bright and vibrant. I recommend going to them for all of your printing needs. read more

Horrible customer service by owner Jay khan, rude person, avoid this place, over charges, and arrogant person.

Great service, professional team work done in a timely manner. It's convenient and will be going back in the future.

I work for a small nonprofit and we work just down the street from Copy Pacific. We are so grateful for Jay. He always helps us? Gives great advice for our print needs, with options and pricing to make decision making easy. He's a fantastic neighbor and a great business owner. So thankful Copy Pacific is in the downtown hayward area, making it easy to get professional high quality prints made! Thanks Jay! read more

Just contacted them. The dude doesn't even want to listen to my question and asks for me to go see him to explain. Welcome to the new world where phone exist so we can talk and save me a trip in case you are not able to work with me. read more

I've received helpful service every time I've entered into this copy shop. God willing I will be returning soon! Thank you Copy Pacific for your help! read more

Copy Pacific - The color copies come out beautifully! - Printing Services Near Me - Hayward, California

Amazing customer service above and beyond!! Fast and easy and best quality Please come and get your prints shirts mugs to posters! Jay is the man he makes it happen read more

The owner Ray is very rude. I needed his notary service. He was apparently busy. When we walked up to the desk and said we needed help. Ray started yelling at us. Terrible. We left!! I wouldn't have given him 1 star but 1 star is lowest you can give on Yelp. TERRIBLE read more

The Manager (Ray) has a very bad behavior with most of the customers Today Apr/22/24 Round 2 PM I went to copy a couple of pages in this location when I reached the Manager (Ray) was talking on phone with a customer with a very unprofessional way and didn't want to answer their phone the it was a lady's turn then mine he did the same weird reaction with the lady and also when it turned my turn I was saying to him hi how are you doing I talked in a very good way to him and he had a bad reaction and behavior if somebody responsible from copy pacific reading this so please check the cameras and the voices and control this guy in this location he doesn't deserve to work in here as a manager. read more

Horrible. Just horrible Absolutely rude shaggy white haired man with beard and glasses. First this man tells me it's .25 per page to print. Then I send him 9 files which equals just 9 pages but once he saw that they are individual files, he changed the price, and when from original quote of $3-4 to over $10. Overpriced. Then I opted to get on a computer on my own to print but His computers don't even work to simply retrieve file attachments from my email in order to print. Kept downloading my file and wouldn't even open it. No way of printing if they don't open and I am pretty computer savvy and it just was no way. I told the man and he said he'll be there later to help. What?! I was the only damn customer in there. I didn't have time to wait for him so I said I'm leaving and he ends up charging over $3 for just one page I managed to print. Just one page. And I sat there for maybe only 3 minutes. Do not come here. I repeat do not. He is NO HELP. And a complete scammer to hustle your money. His computers don't even work!! And he is COMPLETELY DISHONEST. I was so upset I literally wanted to cry dealing with this man and his equipment. read more

Actually I'd not give any stars here but anyway -- I used to go there to get my artwork printed for my customers, at first, the owner Jay was nice but until recently - he told me to go to this lady who would be helping me with printing the 16x20 artwork into black and white paper. Bear in mind, I'm Deaf. I use America Sign Language. We communicated via emails and when I got there, Jay pointed to the lady and I walked over to see her, she was talking to me with her mask on. Okay, it happened to me many times and I don't know why people keep thinking their masks are transparent. So I asked her to write it down. She gave me a index finger as if she wanted me to wait. So I sat down and waited. She came back and gave me the printouts of 16x20 rolled with rubber band. I asked if I can see it first before paying. I opened it and the quality was really bad. I told her I'm not going to pay 20 dollars for that. I asked her to show me what she did. She showed me that she opened my file and convert it to PDF and enlarged it into 16x20. Puzzled - I said the file should be large already and she didn't need to enlarge it. (I graduated from RIT, Rochester NY and I'm very familiar with this kind of graphic stuff.) Then she said I needed to talk with Jay. Which I did - I politely typed on my iPhone explaining him what happened. I mean no communication and they expect me to pay 20 dollars for something that I'm not happy with? I was ready to work this out with them by coming back after I review my files which are at my house. All of sudden Jay took the posters and ripped it in front of me and waved me to the door as if he was telling me to get out of here. I stayed cool and waved good bye and left. I decided to send an email to Jay explaining him that I've been his good customer for a while and I didn't deserve the way I was treated - maybe because I was Deaf but encouraged him to do better when he has another Deaf customers because he just lost one. I signed off "best of luck" on my email. He replied - in caps BEST OF LUCK and said he tried his very best to help me. Okay. I don't know what's up with this dude, Jay. But if you're looking for a great customer service, just don't expect it at the Copy Pacific especially from Jay. read more

I needed a document notarized at the last minute and it was after 4pm already. The service was friendly, accomodating, and prompt. $15, cash only with a beautiful display of colored papers as a backdrop while I waited. I'd return here for my notary needs in the future. read more

Never Ever Go Here. Go ANYWHERE ELSE BUT HERE. The Manager or Owner Jay does not care about making the customer happy at all. I ordered 2000 Postcards to be printed for my business. Jay advised me that if I ordered a small postcard where he can get 4 from one sheet of paper it would be a better price. He said it would be a good quality card stock and cut. Since he is the "Professional" at this i went with his suggestion and paid $495 for 2000 pieces. 5 major problems came from this 1. The card stock was cheap and you can see the printing from the other side. 2. The cards are not cut straight. Imagine a postcard that has the slant of Gumbys head. 3. Its not readable. Because of his suggestion on the card size all the text is too small and you need glasses to read it. When his sample was printed as the "professional" he should have immediately contacted me and let me know that it was an unacceptable size and we could have changed the order to a larger card. 4. Print Quality is poor. This looks like I printed and cut these my self at home. The reason I went to a copy place is because I wanted a good looking professional postcard to represent me business. Instead I received something that looks like a 12 year old printed at home. 5. I called Jay to try and work it out. The best he offered me was to reprint the entire order again with a larger size post card FOR AND ADDITIONAL $600.00!!!! I am not trying to get over on anyone and I do not expect this for free. However i should not have to pay MORE to fix HIS GARBAGE. He should reprint half of my order and fix the quality issues and I should only have to pay a very for the cost of the new POSTCARD PAPER, NOT AND ADDITIONAL $600.00 Bottom line here is do not Trust Jay or CopyPacific In Hayward. They Do not care about the customers. read more