I rarely write reviews but just saw that this review was started but unposted and unfinished years ago. I don't do much in this business like I used to but I do clearly recall my experience here. They were nice and I was probably being a little unfair. Still, I always had mistakes and a bunch of misprints but instead of the making it right they just said I had to expect those mistakes. That'd be fine for your family reunion tees, swap meet tees, or kids soccer team I suppose. I was trying to run a brand that was growing and had a strong reputation. Misprints every batch weren't working.
I helped my friend get started though and took him to Awesome and he actually had a pretty awesome experience. I remember we would pick up our orders and mine would have mistakes and his wouldn't. haha. I'll raise it to a two star since they were nice and I later learned how common mistakes can be. I also learned that the good printers have a percentage of misprint allowed when the customer supplies garments but will replace and pay for anything beyond that percentage.
See my rant from years ago below
------------------------------------------------------------------
It's too bad you have to leave at least one star. I guess their pricing warrants a star because they are inexpensive. You know why they are inexpensive though, because they are cheap. I'll make this easy for you and run down my list of problems and then finish on a compliment or two.
- No structure! I remember walking out of their shop after giving a cash down payment and having to remind Josue the owner to take down my customer info and specific colors that I wanted printed.
- I had to call them every time to see if my orders were ready, seemingly reminding them to print my orders
- Misprints and mistakes! This happens at every printer but the difference is that other printers do quality control checks before giving the product to the customer and then clean any misplaced ink with a machine. At "Awesome" I had to take my orders home, go through each one searching for stray ink, mispositioning, bare spots (all things ive experienced here) and then take the order back to be fixed read more
