I agree with other positive reviews about New Haven and Mark's great customer service…read more As a professional home organizer I help my clients pack when they move; I'm not a big moving company that buys supplies from them all the time, but they treat me like I am. I've had an account there for many years and they have always provided high quality supplies and service. They went out of their way to deliver several very important wardrobe bars that I one time left out of my order. I was far out in Martinez and absolutely could not leave the job to struggle back through traffic to San Leandro to get them. My client needed to be packed asap and the long-distance movers were on their way. I'll never forget how smoothly mark handled the situation, got the bars to me in one of their big delivery trucks that was passing through later that day, and I am to this day so thankful. And they always have a bowl of free candy on the counter.

This is a solid old school place. You get good service,…read morequality supplies, for a fair price.

I needed help with a move from a third-floor unit without elevators in the peninsula to a complex…read morein a bustling intersection in the city on pretty short notice. Booking: I sent an inquiry directly with the company due to their stellar reviews, and they were able to schedule me in for my preferred time/day. The overall process was really convenient, especially because of their flexible time window. Moving: the two movers, Herman and Aleksei, were incredibly efficient and very sweet/patient throughout the move. I appreciate that they handled both my expensive & economical items delicately. Also, I wasn't completely prepared on my end with the move such as knowing details like where to park for loading/unloading or even which items to move vs discard, which I had been dreading for weeks. However, thanks to their expertise and versatility, the move was stress-free. And a huge shoutout to Herman for his guidance and coordination that really ensured a seamless experience. Overall, this company lives up to its 5-star rating, and I highly recommend Herman & Aleksei if they are available!

Did a smallish move. Overall it went fine but I think it is a bit pricey and lacked a little…read moreurgency. Paid a little over 2.5k to move a 630 sq ft 1b/1b 3 miles and had 3, and eventually 4 movers. Overall I'd say it was good, not great When I scheduled I explained I had two walkins with lots of clothes - they assigned me three people when I likely needed more as I had a walkup. We ended up totally missing the window for the move which is more my fault but I had asked the people who confirmed if they felt it was reasonable. They helped move the hanging items (which I expect) and had me pitch in to pack the glass despite having asked for them to send someone to do this. It's not an issue but I do think there was a general lack of communication bw the movers and the ppl who helped book that made the day less efficient than it could have been. I'm happy to pack those things as it gave me an outlet for my moving anxiety and saves me time ofc but even without packing glass it still took 9 hours When I realized we were pretty behind it was very easy to get someone else last minute at noon, so that was helpful and everyone coordinated quickly to make it happen. All the guys were also very respectful and carefully wrapped my furniture (table, 4 chairs, coffee and side table, large tv, bed and heavy lifting frame, chair desk and small wine fridge). I think I have a lot crammed in to a 1B and was overall a good experience, though not quite as smooth or efficient as my previous SF moves Pros: Crew is friendly Didn't break anything, including my fancy stemware Cleaned up after themselves removing wrap and paper Very efficient by helping me add an extra mover at a reasonable cost ($50hr) Cons: Timing ended up being totally off :( not their fault completely but I tried to communicate several times during booking I had a small elevator window and a lot of stuff Pretty pricey for a 1 bed 3 mile move

My partner and I moved in together and Jay's Small Move made our multi-move process go easefully…read more The moving day team (Jose, Pepe, and Dario) was responsive and all-around amazing. They took about 1 hour to move an organized small studio and just under 2 hours to move my lesser organized 1 BR. The bulk our time was spent at our new building which required more travel time between the truck and the unit. These guys were optimal and had excellent strategizing and problem solving across all three buildings (which were all different). They were also thorough in minimizing damage to our belongings via wrapping and care. This team set a new standard for me and I'd hire them again.

Great company! One of the better experiences I have had with a moving company from start to finish…read more Rafael helped me get a quote and answered all my questions very professional and wasn't pushy at all which I really appreciated. Bryan and his team were awesome on the day of the move. Really reasonably priced and they did a great job moving our stuff - made our moving day way less stressful. They even fixed some of our furniture for us when they put it back together. Lol :)

Nea is the best ever! So kind and helpful. She took her time to show me everything. How it works,…read morethe best way to load, unload, how to use the equipment, elevators, and everything. Nea walked me through the process and afterwards she gave me a tour and showed me the proper way to lock and unlock the right way with the special lock. If I could give Nea 10 stars I would. She was so wonderful. I will tell all my friends and family about A-1 Storage. Best price. Best security. Best people!!!

My partner needed to find a storage unit. We searched all over and found A1 Storage. They were the…read moremost inexpensive for the largest amount of space. The staff are very friendly and helpful. Location is convenient.

I had my ReloCube dropped off yesterday. Big shoutout to JW the driver for being professional and…read morefriendly during the drop-off. He was very kind and efficient with the placement as well.

Huge move from San Jose, CA to Daytona Beach, Fl. Coast to coast…read more I feel I dodged a bullet with many moving brokers trying to secure a contract through a hard sell and promise of *literally* unbelievable rate quotes. Doing further research I found there's a common and growing scam to quote low, then hold your stuff hostage until you pay surprise extra and extreme charges. Anyway, I went with U-Pack after researching the various container drop-off and load options. Contract terms were straightforward and no surprises on drop off. Both the start and end, U-Pack and their shipment team were super easy going with the schedule. Just call a day before drop-off/pick-up and they were able to make it happen. I had 3 cubes and two went to destination and the 3rd was stored by U-pack for a bit while I secured a longer term storage unit, and they dropped it off there. Make no mistake, packing and loading the cubes is a huge freakin' task. Do it in layers with large flat items working as "walls" to help hold stuff in. And ratchet strap each layer. A special call out to JW, the forklift operator in San Jose! He was one with that machine and able to maneuver with extreme skill and precision, including a very narrow and long driveway with tight gate and cypress tree. He's a magic man and was able to place the cubes perfectly between sidewalk and street and back yard driveway - saving me $ and headache dealing with the San Jose tax assessor regarding a permit if cubes block street parking and/or sidewalk. Other thanks to Skee (Ski?) at the drop in Florida. Also skilled w/ the lift and super accommodating on placing the cubes where I wanted. Finally, Gerry (Jerry?) and Lorenzo at dispatch. You'll be given a pretty huge window (like the whole day) for drop-off/pickup, but I'd give a call and they'd be able to narrow that window to a couple hours.

The customer service was excellent, jamaica and Iyani went above and beyond for me. If i need a…read morestorage ever again I will be coming back here! Thank you so much ladies!

I've had a long association with Peralta Storage/Storage Pro. The manager of this facility…read moredeserves 5 stars. As a corporation Storage Pro deserves 0 stars. The manager Josh is the only reason I'm giving them 3 stars. I've been at this facility for over 20 years and in the last 2 years the rent has been increased substantially and lately it seems every six months. I've called and emailed customer service and have not received any response at all. I hoped for better customer service but I guess loyalty doesn't mean anything to Storage Pro. I have found another storage facility in the same area for a substantially lower price. Again, the onsite manager Josh has been great. The corporate customer service terrible.

I used West Coast for a recent move. I let them know my stuff would be packed by me and it was just…read moremoving the items to the new place. Five days before the move, I had a fall and was not able to complete my packing. I had a breakdown the day before the move cause I was so stressed about packing. The team I had from West Coast finished it for me! They were absolute live-savers! They really did an amazing job with everything. They treated my items with total care, were extremely efficient, and very courteous. I felt such relief as the only other time I used a moving company was disastrous. I would give West Coast the highest rating possible! While I hope I don't have to move for a while, I know I will call them again!

We recently moved from Oakland to Los Gatos with West Coast Moving Systems, and I can't recommend…read morethem highly enough. From the first call to the last box, the whole team was professional, efficient, and detail-oriented. A huge thank you to Eric, Rob, Roberto, and the entire crew. They handled our belongings with real care, stayed organized throughout the day, and kept everything on schedule. Nothing was rushed or overlooked, and the pricing was very competitive for the quality of work we received. Moving is stressful, and this team made it easy. We'll happily use them again and recommend them to anyone.

NorthStar did our last 3 moves and we would recommend them to anyone…read more Our recent move was the smoothest yet! Felipe and his team (Noel, Henry and George) arrived on time and ready to go. They're professional, fast, friendly and took great care with all our belongings. What really impressed us was the speed at which they worked and how well our furniture (and other items not in boxes) were padded and wrapped so securely. The unload went just as smoothly and at each location, not a speck of packing material (they brought tape, wrap and other supplies) was left behind. Amazing! Thank you Felipe and crew for taking such good care of us and being so efficient. We also appreciate the kindness and positive attitudes and smiles despite how hard the work is!! Best move yet!!

This is a reply to the company's suggestion, posted as a response to my initial Yelp review, that I…read morecontact their claims department about the damage to my goods. After I submitted complete photos and a written description of the damage and my experience with the movers to the claims department, they stopped responding to my email inquiries. I had to dispute a portion of the credit card charge through my bank in order to be reimbursed for a portion of the damage. So my review stands unchanged at one star.

Moved cross-country with them back in 2021, and it was a great experience. They were on time and…read moreprofessional, and I didn't have any issues at all, unlike when I scheduled a relatively local move with U-haul boxes. Recently, I scheduled another move but changed plans, and I forgot to cancel until a week before the move date. Though you have to call to cancel, it's all automated and very quick, and I'm very grateful that there was no fee. If I realized a day later, the fee would have been a fairly reasonable $50.

When I was deciding on a moving pod service to use, I was initially hesitant to choose U-pack…read morebecause of overwhelmingly negative reviews I've seen on Trustpilot. Since U-Pack was the most economical choice out of other options I explored, I decided to take a chance. I'm happy to say I made the right choice. The process of setting up a time and place to drop off my container was very easy. The requirements for the drop-off were clearly explained. However, I wish it was possible to automatically receive a location-specific assessment of whether or not a parking permit for the container was needed and, if so, a link to the location's website for applying for a parking permit. Even better would be if U-Pack could, for a fee, apply for the permit on my behalf. On delivery day and pickup day, the driver who dropped off my container was very courteous. I was easily able to track the status of my container's delivery and arrange for a dropoff of the container at my new location. One suggestion I would have for the dropoff process is allowing for choosing a time for the truck to arrive. I had an incident with a neighbor at my new location where the truck carrying the container was blocking their driveway. He was worried about being able to leave for work on time, although the truck driver had quickly finished his business and left the neighborhood. I would like to be able to schedule the dropoff for after the neighbor had left for work to avoid incidents like this. Overall, I had a positive experience with U-Pack and would definitely consider them again for my next move in the future.

This was my second time hiring the crew within a 3 year period…read more They have gotten pricier over time but still economical compared to the other outrageously priced companies. Sean and crew showed up promptly. My move took 7 hours and 2 trips instead of the anticipated one trip 4 hours. They completed the job without any complaints and a skip in their steps. If you need to move delicate fragile expensive items or art they are probably not for you. However if you need to move regular furniture within the city they will do an amazing job. I highly recommend.

I hired these guys based on a recommendation from a friend. Your best bet is to text or call them…read moreas they're not as quick to respond thru email. I think these guys are best for smaller jobs and that is what they're used to - like apartment, condo, or 2500 sq ft moves. We had a 5000 square foot home which we lived in for sixteen years - and I think the amount of stuff we had to move was too much for a three person crew. They brought a fourth person on the second day but it still seemed somewhat strained. As a result, we had to hire them for two days. We had tried to get an estimate but they said they couldn't really give us one. They were professional and kind overall. Slight discount if you pay in cash.