I've had a long association with Peralta Storage/Storage Pro. The manager of this facility…read moredeserves 5 stars. As a corporation Storage Pro deserves 0 stars. The manager Josh is the only reason I'm giving them 3 stars. I've been at this facility for over 20 years and in the last 2 years the rent has been increased substantially and lately it seems every six months. I've called and emailed customer service and have not received any response at all. I hoped for better customer service but I guess loyalty doesn't mean anything to Storage Pro. I have found another storage facility in the same area for a substantially lower price. Again, the onsite manager Josh has been great. The corporate customer service terrible.

Adriene is fantastic. Helpful, friendly, knowledgeable and efficient! Thank you!! If I ever need…read morestorage again I shall return.

I don't know who's running San Leandro property anymore because there's never a manager on site or…read moreanybody here for the fact of the matter. Also, the call center is a joke to the fullest. What is the point of having a 24 hour Call center if they can't help you with anything this is the second day I have been locked out of the Climate controlled building of my storage To puck locks have been put on the doors there's no notice on the office door or the doors of the Climate controlled building and access hours are until 9 PM so why is it that this building is completely locked down at 5 PM? Yesterday I asked for the call center to leave note for a manager and district manager or somebody to give me a call back on why the building is lockdown. I was here by myself at 7 PM eight months pregnant needing to go to the hospital but needed to unload my car And the only thing I was told was that it's a morning issue that they will give me a call in the morning to explain why this building was locked down. I called back today to find out that the building is again lockdown before nine before 6 PM with no explanation and again I was told by the useless call center That all they'll do is leave a note on my account and then I have to be the one to keep calling about why I cannot get into The building where my storage is located. Nowhere in my contract nor in the policy for when I signed up at Storquest, did it ever say the climate control building will be locked down when the office is Closed! I've stored at Storquest many times in the past and never did I ever have to deal with the ridiculousness of this property and the management or lack there of!!! Do better, San Leandro Storquest!!!

If I could give no star I would. I've had a storage here for a few years and I guess over the time…read moreMice/rats/rodents got in and ate trough a bunch of my stuff well over 4k worth of cloths. We didn't see any when we cleared out the storage just a whole lot of droppings and ripped up traditional cloths. Currently going through a hassle with insurance with them.

My Friend and I love this Storage Facility!!!…read more It's easily accessible from Marina Blvd!!! The Storage Space is Clean,, Dry and Secure!!! Office Staff seems Nice and Friendly!!!! Rental Rates are very affordable and reasonable!! This is a Baller On A Budget Approved Establishment!!! I Keep My Pimp Hands Strong!!! Number 34 out of the Top 50 Most Prolific Yelp Elites of 2025 !!!!

This storage facility has some of the best prices in the area. The staff is straightforward and…read morefirm in upholding the rules for all of its tenants. I feel extremely confident with my items being stored here.

We rented a united today from Jameson. They were very helpful. I highly recommend this facility!read more

The storage space was generally everything we expected. We had one issue with one freight elevator,…read morebut the staff went overboard to help out and we were not seriously blocked. They also made various tasks easy, such as learning how to access the facility and helping us accommodate our movers. Super friendly and very much appreciated.

If you care about your property I don't recommend this place. I should have listened to my gut…read more While my property was in a gated area and I assumed there some sort of security that patrols the property. Well someone tried to break into my trailer by cutting off the lock for the back ramp and the trailer next to me backed and hit my trailer and dented the side and scraped the window bezel. The place has a lot broken down cars and garbage and trailers that are run down. I can almost guarantee there some people living in some of them. I moved my trailer to a place about an hour from where I live but they offer free dumping, free ice and free water and an area to wash your trailer and even better they offer electricity for your trailer and 24 hour access and even what's even better than that no broken down eye sores.

The staff here is awesome, super helpful and down to earth. Got me everything i needed and more…read more Thanks for everything!

Do me a favor do not come here they will wheel you in with a great move in special,…read more Few months after they will charge you. You give them your own rental insurance and policy last a year they will say that your insurance was dropped and it wasn't management will never call you back or get notice your bill has changed to a higher price for there reasons. Unless you notice the change yourself. If they don't adjusted my bill for 5 months they charge me extra I will call an attorney and see how many more people they have done this too. Please learn from me and go somewhere else.

No help at all always delayed. Said they open at 10am had to wait 30 minutes. I need the help desk…read moreits never there

It's strange to feel both compelled to leave a review for a business and also to feel quite…read morespeechless over how wonderful my experience has been with them. I'm not one for many words, so I'll simply say that the owners are wonderful and connect in a wonderfully human way, and they went above and beyond in providing the storage service that I needed for a few months. Getting in and out was always convenient, and my things remained safe the whole time - including some rather meaningful and valuable furniture. I rarely make unqualified recommendations, but it's easy to do so in this case. I'm truly grateful to have been able to rent at this place for a while and for its owners, and I recommend them without reservation.

Indoor storage units of multiple sizes have alarms for each unit and are under camera surveillance…read more24/7. Access hours are 8am to 7pm. Customer service is also helpful and prompt. Automatic online billing/payment is available too. Located down the road from Home Depot and the 880 on-ramp.

I was attended by Prateek today. He is very professional & gives great customer service! Thank you…read moreso much. Thank you for your patience, honesty & kindness. You are awesome! By the way, the system here is so smooth with digital access. I got blessed with a flash price storage unit that they offered which was also an amazing deal for me!

Rented a 5x10 unit for two years at this location…read more Decided to leave after the rate increased again-- my rate increased twice over a 2 year span. This is the main reason for my 3 star rating. Overall, this Extra Storage location is nice. Easy to get to, staff is friendly and very efficient. Feels very secure inside too. My building often smelled like tree and mildew but I didn't mind. Sometimes people would leave their trash in the lift area but it would be cleared by the next time I'd visit the unit. In the past year, this location changed the lock system to ONLY a Tubular Push Lock option which comes with a key. Before you'd have the option to pick which lock option you'd like to purchase or bring yourself.

My storage was "broken into" I was the only unit that was broken into miraculously after I called…read moreconcerned about when I can make my payment by to avoid a late fee since I was out of state with no job. Right after that my things were taken. I had someone send me a photo of what was in there. When I actually got to my unit there was MORE items missing than what the picture showed so that just confirms it was the people at public storage. I lost so many valuable things. So much was taken even documents and things that I held dear to my heart. I thought I could trust this place everyone seemed great but once they realize you're not around I wouldn't trust them to care and protect your things. The insurance is a joke please get your own coverage in addition to or in lieu of. I lost over $12k of valuables. From all my kitchen appliances to devices to pictures and they took every single last pair of shoes I had. Over 60 pairs of shoes goneeee. I'm still livid and this happened last year!!! What a horrible process. They don't care to answer the phone. Please do not rent here! They need to be investigated. Nothing can fix the pain and stress I went through. No money can make what happened right when all my memories are gone. Don't trust this place please. They were in on whatever happened and came back for seconds to finish the job when noticed I didn't have enough money for a flight straight away & don't even respond with your LIES I don't want to hear it !! Damage is DONE

Worst place ever…read more They run a scam here Be very careful off leaving a gum rapper behind they will charge you $80 to clean up nothing These people have no morals or respect for anyone except themselves. They will threaten to call the police on you if you disagree with there wrong practices So basically if you have a disagreement with the manager kumar he will threaten to call the police so he will get his way . Also his higher ups will tell you the same thing so be very careful renting from these people unless you have money to just give them for nothing then this is the place for you . I would give them zero stars if I could There manger is lazy owns up to nothing just walks around the property like he owns the place yet they don't address any problems with there facilities . Leaking roofs / elevator works half the time / bathroom is always closed to paying customers it's never opened / kumar just hangs out inside his apartment they have for him there . So you can hardly see them unless he's just walking around doing nothing. Worst place ever

Michelle went above and beyond the call of duty to make sure I got setup hassle free. I was about…read moreto store my belongings at Public Storage when I felt so jerked around by them that I had my moving crew turn around and drive over to Allsafe. I immediately knew I made the right choice just by how clean and safe the property was, the customer service was icing on the cake! So grateful to Michelle for removing the dark cloud of PS, which really stands for Poor Service, and saving the day!

Storage go ran through.zero empathy or sympathy for my damaged items..for now on i will not be…read morepaying for that shady insurance they try and force you to have..