I had things here for a decade and it was really excellent. Reliable, safe, no leaks or floods, and…read morevery reasonable rent increases. Having U-Hauls to rent from this location was really helpful too. Lynn and Lonnie are the greatest. They always went out of their way to help me with anything and everything. They're two of the sweetest people you could ever meet. I would definitely recommend Allsafe Alameda!

It's strange to be sorry to leave a storage space, but the managers here are amazing. The facility…read moreis clean, well-maintained, and secure... pretty much everything you would want. The prices are not the cheapest, but they are set by corporate, so I do not hold it against the local management.

It's strange to feel both compelled to leave a review for a business and also to feel quite…read morespeechless over how wonderful my experience has been with them. I'm not one for many words, so I'll simply say that the owners are wonderful and connect in a wonderfully human way, and they went above and beyond in providing the storage service that I needed for a few months. Getting in and out was always convenient, and my things remained safe the whole time - including some rather meaningful and valuable furniture. I rarely make unqualified recommendations, but it's easy to do so in this case. I'm truly grateful to have been able to rent at this place for a while and for its owners, and I recommend them without reservation.

Indoor storage units of multiple sizes have alarms for each unit and are under camera surveillance…read more24/7. Access hours are 8am to 7pm. Customer service is also helpful and prompt. Automatic online billing/payment is available too. Located down the road from Home Depot and the 880 on-ramp.

Jennifer was very helpful and knowledgeable also extremely patient with showing me multiple size…read moreunits. I hope she will be working when I decide to rent there due to her professional customer service . To the hiring personnel, hire more people that are customer oriented like Jennifer.

They are charging me for a unit that i'm not even in or checked into. I never moved thereread more

Do me a favor do not come here they will wheel you in with a great move in special,…read more Few months after they will charge you. You give them your own rental insurance and policy last a year they will say that your insurance was dropped and it wasn't management will never call you back or get notice your bill has changed to a higher price for there reasons. Unless you notice the change yourself. If they don't adjusted my bill for 5 months they charge me extra I will call an attorney and see how many more people they have done this too. Please learn from me and go somewhere else.

No help at all always delayed. Said they open at 10am had to wait 30 minutes. I need the help desk…read moreits never there

Highly recommend. A sudden change in family plans left us scrambling to find a reputable moving…read moreservice at the last minute. Not the best situation, but Up & Up Moving was phenomenal, from first contact to the delivery finale. Many thanks to Brandon, who got us scheduled, and whose professional, and calm manner was reassuring. The moving team earned rave reviews from everyone: great communication, punctuality, and helpfulness from start to finish. All in all, the move was efficient and damage-free. Coupled with the fact that they are local and Employee-Owned, and their pricing is transparent (no hidden fees or extra charges as we saw with other companies we considered), choosing Up & Up Moving was the best decision we made.

We've used Up & Up three times over the past couple of years and they've earned our loyalty every…read moretime. The movers are consistently punctual, hardworking, and strategic, not to mention they are experts at Tetris. Our most recent move got complicated fast, with multiple pickup locations, last-minute changes, custom logistics, and Brandon was extremely helpful. He met every curveball with a genuine can-do attitude. He was honest about what was and wasn't possible while still making a lot of good things happen, and worked with us to land a fair, affordable price. He made a stressful move feel totally manageable. Even though our most recent move took us out of the area, but we will recommend Up and Up at all our Bay Area friends!

Good intro rates, I'm not sure how much rates will go up after intro time. The 5x5 is good size for…read moreme.

After dealing with other self-storage companies that use call centers and give you all kinds of…read moreconflicting information, (PUBLIC STORAGE) A-1 is like a gift from heaven! (*Angels singing) seriously though. The front desk team is super kind and they actually HELP you! Wow what a concept. Thanks A-1 for making this aspect of my long distance move the easiest part.

I love this place and will come back if I ever need to get another storage unit. Very clean…read moreproperty with clean units. Super friendly staff (Pedro and Frankie). Coffee and water and super clean bathrooms while you wait for your movers to load/unload. I was a short timer but there everything was 10/10! The security around the place and your unit is top-tier! I never worried! Definitely a great way to represent Oakland!

Easy to understand pricing, no hard-sell, good value rates. Building is clean, elevator works,…read morestorage room well built. Staff are very nice. The owner's phone number posted in the waiting room is a nice touch. I got the instructions on keying-out wrong, and it wouldn't let me out. After the office was closed, but an employee explained what I'd missed and its been all good since then. Other customers are pleasant. Driveway and Interior of building clean. Carts work. Alarm-per-space that turns off when you enter and turns back on very nice!

The staff is nice, the space is fine. But nobody warned me that rent would go up $10 after only 5…read moremonths and then go up $10 again 8 months after that. So TWO rent hikes, from $68 to $78 to $88/month from June 2018 to June 2019. Previously, I had a larger space with CSI storage on Alameda Point and the staff was also nice, the space was great, and my rate never went up. I switched to Extra Space because CSI doesn't have the option of smaller units. And it was a great rate. Temporarily. So, to those considering the smaller units here - beware that your rent will go up without notice, at random times during the year.

I have seen multiple customer complaints regarding the service and behavior of two employees…read more the lazy guy with face tattoos with ugly attitude and the manager who was mocking customer on the clock both need to be let go. Customers have specifically described feeling disrespected and unwelcome, and there appear to be repeated concerns about how they interact with customers. I sincerely hope upper management takes these complaints seriously and reviews the situation, including any available customer feedback or incident reports. The ongoing concerns are negatively affecting the customer experience and need to be addressed as soon as possible.

3 months into storage (after starting June 2025) they doubled my storage rate from $84 to $168 and…read moreonly notified me via postal mail. Not even email notification after I paid until I got a charge and receipt. Double is crazy... then I had to call and talk to multiple people to talk it down to $104 while they still had a plethora of open units open that were less expensive. Update: July 2026 -- they again nearly doubled my rent to $184... without texting, calling or emailing. This is just bad business.

Walked in the office on Friday and asked for a 10' X 30'…read moredrive up space , lady in the office took me to the storage and showed it to me and I liked it then she offered me I can put it on hold for you for 4 days I said awesome I'll be back Tuesday morning to sign a contract and pay for the first month and she said perfect we'll see you Tuesday, Monday at 2:30 she calls and says the unit has been rented out, I canceled the other spots I took a look to take this one but they prefer money over customer service

As voiced by a number of other reviewers, I can confirm that Trelia goes above and beyond to…read moredeliver exemplary customer service. I needed a storage solution on short notice, and she provided one at a very reasonable rate. Nice to see such great service still exists.

Been using this storage for like 6/7 years. Review is long overdue! The storage is secure and the…read moregrounds are always clean! The lady in the office is always helpful and professional! The best part is the price has not Changed throughout the years. Definitely would recommend to family and friends. Have not had an issue or bad experience.