I ordered a shipping container. They advertise the container as water tight. The unit they shipped me was damaged and I cannot close the door. Not water tight and totally unusable for storage. If you use these guys be very careful and inspect it before you allow it to be unloaded. They offered no compensation and not trade. Very dissatisfied. So many vendors out there, choose another. read more

TrueZero - Hydrogen Fuel Station - Bent hinge, door won't close. - Self Storage Near Me - Oakland, California

Pretty sure this place is a scam. Paid over $2600 06/17, was supposed to have my container last Friday. I have called Broch, my sales rep, who stated at the time of my purchase on 06/17 that they were 7-10 days out on deliveries, no answer or return call. I have called dispatch 3 times, spoke with Dana at ext 121, now a Jana. I'm guessing they aren't going to give me back my $ and I'll have to dispute this. Don't buy from these guys. Total scam. read more

TrueZero - Hydrogen Fuel Station - Self Storage Near Me - Oakland, California

I am reaching out to thank everyone on the team at Conexwest for the easy transaction of getting a shipping container delivered. Thank you Peter for quoting my many requests. Thank you Eugene for helping me pick out the right container to fit my needs. Thank you Max for stepping in to ensure a fast delivery today. And a major thanks to Sean for going the extra mile in delivering my container exactly where I needed it. Very well done! Thanks and have a happy new year!! read more

TrueZero - Hydrogen Fuel Station - Self Storage Near Me - Oakland, California

My container was delivered a date late, but I was not notified of this change until my delivery window had already passed. Once it arrived, I required the container to be moved onto my property and Conexwest would not honor the price written in my contract. They instead charged me a higher fee because rates had gone up. It apparently did not matter what was written and signed in my contract. It also took over 2 weeks and multiple follow ups on my behalf before I could even get this move scheduled. Customer service is impossible -- I spent 45 minutes calling and leaving voicemails at every extension during business hours without response. My only allowed communication is over email to my customer service agent. I am concerned what pickup will look like when I am finished with the container rental. read more

They are not paying to the carriers, in our last load on November 2023, they did not pay to us, they dont answer the phone, accounts payable can be reached only by email, and they never replied back. Watch out! read more

I used conexwest a month ago because I needed to relocate. The customer service is very efficient. They responded very quick. Still remember we gave a hard question regarding the storage problem and they were able to solve it. To mention their price, they have a good price. We compare Conexwest with other moving and storage companies, Conexwest definitely win the other companies. Conexwest is a good company with comparable price. This is a company with reputation and amazing price. Overall, I like their customer service and the price. They are outstanding in the area. I would recommend to all of my friends. read more

Worked with Amira and Karl who promptly answered all my questions. The conex was delivered by William, one of the nicest men on the planet who placed the conex exactly where I wanted it. That's after a long, long drive from CA to NV! The conex they delivered was a 20-footer with doors on both ends and it was in pristine condition -- perfect color, no rust, no dents! Thanks, William, Karl and Amira! read more

Last year when my aunt and her family decided to move from LA to Texas they were very confused because of a huge quantity of different must-have staff that they want to take with themselves. So I decided to help them and I start to search a company which can provide appropriate service and storage facilities and luckily I find and connected with Conexwest by email. My aunt was very satisfied with the prices and service that this company has provided. They have storage containers for different purposes so I can really recommend Conexwest to all my friends. read more

Been using this business for over 7 years now (since moving to CA) and have never had a problem. Managers as always are very kind, greeting with a smile and ready to help. Thanks for the great customer service, friendly attitude and making my experience one that I'll return for. Their facility is fenced and well lighted with cameras. Great location, close to gas/eating/resting places. They also have several convenient amenities such as moving and packing supplies sold on-site. Different possibilities on your request: either moving or storage, either the mobile office or a restroom. Depends on your business, but they are great read more

I have been with Conexwest on and off and they still continue to this day to make me happy! I believe they have been around since 2013 or a little earlier than that. But almost every person that I recommended this storage facility too, had no issues whatsoever. They have a proper number that you can reach Conexwest at, plus a legitimate email address as well. When going through the website, on the left hand side go to RENT STORAGE FACILITY & OFFICES AND YOU WILL BE ABLE TO FIND THE CONTACT INFO THROUGH THERE. Variety of storage usage; regular storage, cold storage and freezers and sizes that increase all the way too 45'. The smallest is 10's. Customer Service is pretty friendly but if they seem like they are stressed it is not because of you. They are just in high demand because they offer pretty good quotes and have many customers come into contact with them. Don't believe me. Well find out for yourself. read more

What's up guys so as many of you I was looking for a place that had these containers/ storages. I had recently started a home business and was looking to add something in my home that was only for my business so. I found this place and had good reviews and decided to try myself. Turns out they have a variety of resources you can use. From buying container/ storages to renting these out at a monthly basis. They have great customer service and support they explained everything into detail and help you accordingly to your budget and needs Thanks again guys this was an awesome experience! read more

Once Conexwest processed my payment their customer service and communication disappeared. Noel De Chavez was my sales rep and was extremely responsive right up to the point that I paid. Once I paid the promises of delivery were broken and communication ceased. I may have hung in there had I just received an actual confirmation day and time to expect my container to be delivered. read more

They called me the day of delivery and told me I wont be getting my storage container. Horrible. read more

I used them for container storage- they were great until pick up from my facility. They charged me for damage which was there before I received the container. Upon calling to ask why I was charged an additional $275.00. They told me I had caused the damage-without even telling me. I called to question it and to send me pictures. I returned the trailers better than it was delivered. NOTE_ We told them about the damage before they left the trailer with us. read more

I ordered (2) 16' storage containers with roll up doors, after months of waiting they delivered a unit (only 1 but ordered 2) that was beat to hell, wrong color. It has been 8+ months (they picked up the unit to repair?) now I don't have ANY storage, they have my $14K... What a sh!tshow!!! read more

We have worked with Conexwest on several of our Construction Projects for our Container needs. They are efficient and very competitively priced and deliver and pickup with just an email. We have worked with SharonDeChavez for several years and have found it to be a great business relationship. read more

My former employer has always had a business relationship with Conexwest and they were always very happy with the service, quality and product. They provided containers for multiple projects and we also had them onsite for storage of material and tools. They are efficient and very competitively priced and deliver and pickup with just an email. My family and I recently need additional storage and they Conexwest were the first company I called. When you have pleasant experience with companies you always want to come back to them. They delivered a container to our property and now we are able to store our riding gear, jet skis and other items. read more

We ordered a container on may 1. Two weeks later still heard nothing back from them so we called on may 22nd to cancel the order so we spoke to Brock and got everything canceled and he said we would get our refund in about a week. It is now July and we have been calling them for the past 2 weeks all over again to try to get our refund and they tell us it's processing and "just 3 more days" so needless to say they are horrible in customer service and we have them another card to use because we had to close our shop down which then means close the bank acct. So they wouldn't help at all. Now with all that said we had ordered an office container in the middle of March and it WAS delivered. we had to move shop locations at the beginning of may so i called come west to move the container and they proceeded to tell me that they are "in California so only California services" (I was resided in Texas at the time). So we transported ourselves to our new location where we rented. We have been calling and calling and calling to get this container picked up as we had to have all of our stuff out of the shop by 1st of July and now we have to pay another months rent in Texas when we live in florida now Because a bunch of monkeys can't seem to figure out how to refund a simple credit card and pick up a little 20ft container read more

They respond quickly with estimates and invoices for you to pay for delivery amd pickup and first months rent.... But pay your $865 and make a trip across state lines to be there during the ONE WEEK DELIVERY WINDOW.... and it takes multiple emails to get them to respond... The sales guy Peter passes you on to someone who never responds.... Then after they don't show amd you have to go back across state lines... you send them pictures of where to install them.. they say it will be the next week.... and when still no delivery... it's crickets.... I needed these to store the stuff I drove over the mountain in a Uhaul amd they still have not arrived two weeks later... I suggest finding another provider... This outfit is unprofessional! read more

Started off fine, but after a series of "misquotes," weeks of "let me get you a quote" on something I didn't want, I was passed off to some guy who refused to give a name. Then I got a suspicious phone call within minutes of being hung up on by a guy on speakerphone who was totally sketchy about the reason he was calling me. Is this even a legit business? Because their poor customer service was actually shocking. I'm thinking it's a bunch of guys just sitting around an office trying to figure out how to up-sell and bait & switch anyone who calls. I also still get several emails a week to "authorize my credit card" even though I don't have any contract with them. Totally SUS. read more

A couple of months back, I helped my relative out who needed to rent a storage containers. We ended up using Conexwest and couldn't be happier with the service. I think the highlight of the whole thing was their great customer service, they were happy to answer any and all questions that we had! They had tons of options and were very quick to respond to inquiries. Anyone can rent whether you are with a business or not. We definitely enjoyed our time with Conexwest and would recommend them to anyone! read more

Since I was moving from Sonoma county to San Francisco and my house here is way smaller, I needed storage for my things. My friends recommended me Conexwest. It was such a joy to interact with Conexwest. They were kind and asking me many questions to make sure they know what I need for a storage unit. They helped me to found a unit in my budget. After that we sigh everything in a minutes. Conexwest customer service and enthusiasm in trying to help me as a customer is something that is hard to find sometimes. I really like it. Good luck to you guys! read more

I highly recommend Conexwest for anyone looking for self storage and shipping containers! I needed to find shipping containers for a client and was recommended by a friend who has used Conexwest's services in the past and I couldn't thank her enough for the great recommendation. I was looking for 20ft and 40ft containers and was able to get in touch with Conexwest very fast - plus they offer their services for a far less price than other competitors in the area! Conexwest answered all of the questions I had at a timely manner, had great customer service, delivered the items on time, and were extremely professional. If you need a buy and rent shipping containers, contact Conexwest. I am very happy with their services. Highly recommended. read more

Used Conex West to relocate furniture during a remodel. The box was delivered and picked up on time. It's important to project ahead for pick up. Can't expect it to be done "tomorrow." Box was clean. Driver (same for drop off and pick up) was helpful and quick. Didn't impact me, but don't understand why they charge more for delivery and pick up on short orders. read more

Worst customer service ever. After weeks of back and forth emails they promised container would come this morning. Been sitting in a parking lot for hours waiting and still no container. I'll update this if and when they show up. They did finally arrive -- albeit hours late. The unit was loaded on the truck backwards so the door wood have faces the building making it impossible to use. The driver was a rockstar and made the Herculean effort and turned it around. 5 stars for the driver not for the lame company. read more

I used this service when my company needed a shipping container. Their customer service was great, I used the 40ft storage container for one of our clients' projects. I appreciated the professionalism, they were consistently in touch and they were happy to work with us through several changes of plans. They clearly know the industry very well. I Highly recommend the service, particularly if you, like me, had many questions and are new to the process. Especially if you have cargo that you don't know how much space it may take read more

Had to get a storage for a couple months because my garage was getting renovated. My friend recommended me Conexwest and I love it. They have really fantastic assistant store manager! She gave me tours of different storage areas, onsite, and suggested what would be able to fit in the spaces. She also gave me clear instructions of how much things would cost and what steps I'd need to take in order to complete my request. Sweet and knowledgeable on her products. Got me a good price for the space (I shopped around) and also recommended me some things I would need since the weather in this area is very moist. read more

Tried to have a 10' storage container delivered to my property. I spoke with a sales rep, Brock. We discussed concerns regarding delivery including my narrow driveway and chance of cars being parked on the street. He stated he was viewing my property on google maps and thought it would be viable and if delivery wasn't possible it shouldn't be hard to request a full refund. The delivery driver showed up and was very professional. Unfortunately the telephone line? Was too low for the truck to enter, by his visual estimate. He took a photo to submit in support of the delivery cancellation. I had to follow-up after receding no active response from the company. I'll assume I would have gotten no money back if I didn't request it via email. Then via email, Iris tells me they're withholding the delivery fee, which is over $100 dollars because "the power line was not disclosed". Why would I think to "disclose" the presence of the power line when the sales rep is looking at my house on google maps during my telephone consultation? I inquire about this via email and I'm ignored. A partial refund is issued only. Poor form during COVID-19 times, and I'd hope a company would provide a structured questionnaire about any delivery concerns based on their expertise and not expect the customer to retain the expert knowledge. I hate to give anything less than 4 stars but customer service like this tells me it's the bottom line that matters most. read more

Worst experience ever. The sales guy treated me like I was some flunkie. I asked him a bunch of questions and all he said was "it's all on our website" and to "call him back when I am serious". Yeah, that will be never considering your customer service is a piece of shit. read more

Beware! You get what you pay for, if you get it! I think there should be a "negative only" star rating! It actually makes you give them 1 star, no matter how you're treated. My credit card statement shows this is the company who took my money. Supposedly they sold my container to the guy who was going to modify and deliver it to me. It's been 5 months and exhaustive calls, texts and emails, I still don't have the container. You can't even believe the excuses why there was no delivery! I waited hours, when they did schedule a delivery, and they knew it wasn't coming, but made me wait anyway! They won't answer me anymore, now and neither will Conexwest. He went by Jason, of Best Box or JC Equipment Services. Watch out!! I gave Conexwest the opportunity to make this right, just deliver the darn thing, but they won't. I've had to get 2 storage units to hold all the things that were going in the container, because I had a deadline and they never delivered. I gave them 3 months, before they stopped answering. That's $300 a month I can't afford, and I have to continue to pay, while trying to get my money back! Thankfully I paid with a credit card, so I'll EVENTUALLY get my money back, but now I'll be paying a ton more, because availability is worse and the price of metal has gone up. Plus the process the credit card company uses, takes time I don't have. Go elsewhere! You'll be lucky if you get a container or your money back. read more

In early July I paid a 50% deposit on a modified $7000 container to be delivered on Monday 2nd of Aug. The Friday before delivery, without any notice, they asked for the remainder of the payment. I responded saying I'd pay the remainder on delivery after inspection. I stopped hearing from them. Thursday night I had to email the CEO to have the sales rep deal with the situation. I was still interested in the product. No response until I had to chase him down on my own accord and he simply said there's a shortage of the box he promised me three weeks ago. This would have been fine if they ever took the time to tell me or had the audacity to ask me for the remaining payment for items they did not have. Then the GM called me in the afternoon telling me again there's a shortage of the size I asked for but he could get me one in 3 business days. I guess the shortage ended mid-conversation. Total BS. BTW look up their rating with the BBB. read more

I was looking for a place to keep some stuff in storage when moving into a new house. I ran across Conexwest and they had quick replies as well as they offered me affordable prices. They also have different options to choose from to meet your needs. The staff was very nice and made it quick and easy. I'd definitely recommend it to anybody looking for a place to keep stuff in storage long term or short term. Thank you Conexwest. Will definitely use this place again if I need somewhere to keep extra things. read more

I had to manage some logistics and shipping for my clients and was referred to Conexwest by a work colleague. They responded to my inquiry right away, providing excellent customer service and gave me all the information I needed in regards to costs and process of renting large shipping containers. I was able to allocate 20ft and 40ft containers at a great price that was lower then other estimates given to me by other companies. It was all delivered per described by a experienced team of people who knew what they were doing. My clients were happy and everything was delivered within a tight timeline. Needless to say, I will definitely be using their service again for shipping and storage container fulfillment. Big thumbs up! read more

Highly recommend this company. Excellent prices, which I got there. Many thanks for the heat customer service. Hope it could help someone who needs service like that. read more

one star is to much for this type of company YOU JUST HAVE TO READ THE BAD REVIEW TO REALIZE THE TRUTH it is the most iresponsible and liar company that i have treated in my life, they couldn't make a delivery after 3 weeks when they have already scheduled the delivery for november 2nd, the worst of all is that they tell you they will do it and they don't and you call and they tell you give me one more day to see how to make they delivery, after 4 changes of deliver date with the person make my order alex olson and 4 calls to the manager alex h, today was the last day of waiting is november 20th. today i call to request the return of my money and they tell me that if i can wait for monday, to try to see if they can do the delivery ?????????????? they charged me more than 2k before doing the delivery on 2nd of november when they not even have the delivery scheduled. i definitely do not recommend this company. at least you don't bother waiting more than 21 days or more for delivery. read more

Do not use this company. I ordered rumble plates over a month a go haven't received product and it's been 2 weeks since the date I was told I'd receive my delivery. I haven't been able to reach anyone who can assist me other than the customer service personnel who keeps telling me "tomorrow" every time I call. read more

We have done business with Conexwest several different occasions and each time it was a pleasure doing business with these guys. They set the bar very High for their products and this gives a great opportunity to their customers. They are in a great location, near the Port of Oakland and close to Hwy 80, 580, 880 and easily accessible. People working at Conexwest are pleasant to do business with. We strongly recommend Conexwest to all our friends and clients and anyone who is a need of Storage units, etc... read more

I am so excited I got my Container on time. My sale person was Alex and the driver Jose they are such nice people. It is use Container but like new. Thank you guys with good customer service read more

This place is absolutely a great business to get some website details or email qoute as they'll give you an exact estimate as to prices of renting a storage unit right away. I've been inquiring or researching places to save up some money and I guess I've chosen the right place to do business with. They gave me the all information that I need and answer all my queries. I'm ready and pretty much happy transferring my stuff from NV to California knowing that this place is legit and prompt. Highly recommended! Service is incredible. read more

I had to rent a storage container to help clean out my home for a remodel and I went to this company to do that, after a ton of research on storage containers these guys have me the best deal and were super nice over the phone. They were not "salesy" and the employees knew all of the info to my questions right away which was great! Their containers are in good shape and they even delivered it for me so it made this whole thing a super easy process for me. Having to deal with a remodel was hectic enough so I appreciate them working with me along the way. Would definitely use them again in the future! read more