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    Extra Space Storage

    3.4 (56 reviews)
    Closed 6:00 am - 10:00 pm
    Updated 1 month ago

    Services - Extra Space Storage

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    3.0
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    What they call a 5' x 5' but is actually more like 4' x 4'

    This place is a bait and switch. They get you in the door with their "web" rate, which is actually an introductory rate. Apparently, they always plan to raise your rent to the full rate in short order. In my case they didn't have the size I wanted when I needed storage, so I rented a larger unit on the assurance I could transfer to a smaller/cheaper unit when one becomes available. With no mention of the fact that I would need to pay the full, "walk-in rate," in doing so. I happened to be talking to the manager, Claudia, when I learned this and her way of trying to make me feel better about this was by pointing out that I'll be paying the full rate soon enough. They also lie about the size of their units. You'd need a magical tape measure to find a dimension resembling what's listed on the website. Essentially you pay for the innards of the walls, which may or may not be usable space, as well as the actual wall. The amount of space that is fully usable is at least a foot less for each dimension. For example, I have a 5' x 10' and it's more like 4' x 5'. I had hoped to downsize to a 5' x 5', which you would think would easily fit a 4' x 4' shelf. Wrong. The 5' x 5' is actually less than 4' deep and right around 4' wide. The positives: The facility is nice, new and clean. And so far there's always been a cart available.

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    2 years ago

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    Emily S.

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    3 years ago

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    4 years ago

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    Emily S.

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    4 years ago

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    3 years ago

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    2 years ago

    The staff were super nice and helpful. I definitely recommend their service to everyone. Very nice environment.

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    Emily S.

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    6 years ago

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    Emily S.

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    2 years ago

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    4 years ago

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    Emily S.

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    4 years ago

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    Emily S.

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    4 years ago

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    3 years ago

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    16 years ago

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    3 years ago

    Excellent professional yet warm and friendly service and I haven't even moved my stuff into storage yet! 10 Stars! Rio ROCKS!!!

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    8 years ago

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    8 years ago

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    6 years ago

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    Emily S.

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    4 years ago

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    Emily S.

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    7 years ago

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    Emily S.

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    14 years ago

    Helpful 5
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    14 years ago

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    12 years ago

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    14 years ago

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    8 years ago

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    13 years ago

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    6 years ago

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    6 years ago

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    8 years ago

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    5 years ago

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    16 years ago

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    14 years ago

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    13 years ago

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    12 years ago

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    13 years ago

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    12 years ago

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    10 years ago

    I had a fast and effortless experience here a few weeks ago. They are very professional here and the facility is clean and easy to get to.

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    11 years ago

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    8 years ago

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    Page 1 of 2

    Ask the Community - Extra Space Storage

    Review Highlights - Extra Space Storage

    pros - very clean, extremely secure, in my opinion the price is reasonable for everything they offer.

    Mentioned in 5 reviews

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    Extra Space Storage - selfstorage - Updated July 2026

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