Ethan repaired the latch on our dishwasher today and did a great job. He communicated well -…read morecalled both me and my wife when he was on the way to our house, gave our dog the attention he wanted, promptly diagnosed the problem and explained it to me, and clearly communicated the cost to repair without any pressure. He had the necessary part and quickly replaced and tested it. In and out quickly. We had a similar experience with Santa Cruz Appliance Repair for our oven's control panel a couple of months ago (different techs). The repairs were not cheap, but worth it. In our increasingly disposable society, it is nice to have a repair service that fixes appliances promptly and professionally!

Excellent work by Ethan repairing the water dispenser on our refrigerator. He was punctual, kind,…read moreknowledgeable, and cleaned-up after himself. Highly recommend his work! The price for replacing the valves (including a lifetime warranty) was more than fair.

This business did an excellent job transferring my files from an SSD External Hard Drive holding…read morethe data from my old computer, onto my new computer. They also did some clean up of the system and removed some software that I did not want. All of this work was done at a very reasonable price and they did not charge me extra for the additional work. Luigi was very helpful. We will definitely be taking our computers to Pleasure Point Computers in the future and we highly recommend them!

Took an older computer in to diagnose a sound issue. They kept it overnight to explore the issue,…read moreordered a VERY reasonably priced part and explained how to install the part. We paid for the part, after which they were NOT going to accept any money for doing the diagnosis! Well, we now have a new place to take our computers!

Clean and reasonably priced. there is a place to exchange bills for quarters. Dryers took about 45…read moreminutes for a pretty large load. i went at night and there was no attendant. i still felt safe though! If I needed a laundromat again, I would come back here.

Went in today to do laundry. Washed my cloths, threw in the dryer and left. Came back at the…read moreestimated time it should be done. Found cloths completely wet. Paid again(45 minutes). Left and came back. Still wet. Tight schedule already 45 minutes behind. Moved machines and hoping it'll be ok. This has happened a couple times now. Not even worth calling for $2 it's more the time lost being stuck waiting for cloths to dry. Maintenance is not good. If it wasn't for the location I wouldn't ever come back. Very upsetting.

The SC Tech Exchange has been incredibly helpful over the last few months, but especially helpful…read moreover the last few weeks as my business has been hit hard by the COVID-19 lockdown. They have helped us figure out the equipment we need to continue our music teaching business, which has required some severe changes! Thank SC Tech Exchange!

Competent, friendly service at a reasonable price. What is not to like? Fortunately, I do not often…read moreneed such service but it is good to know it is available. Kudos.

AWeSoMe! FaNTaSTic! Definitely recommend!! First, I have to…read moresay that when I called Allards and spoke with Lisa, I appreciated her customer service which made me choose them to come and do my septic tank. I was very impressed with Tyler and Bo. They completely made my day.!!!! They were efficient and explained everything to me which was greatly appreciated. As it turned out, my septic tank did not need to be pumped because it was not needed at the moment however, it was perfect time for them to clear out the roots, which they did and charged me for the site visit, rather than pushing me to get the tank pumped. I was so appreciative of their honesty. They also explained to me abt the cement erosion and gave me a heads up on additional work that will need to be done on next pump out. In a time where customer service and honesty is lacking, they have renewed my faith!! Definitely found my septic tank service providers! THaNK You!! THaNK You!! THaNK You!!

Working with Allard's for 10 years now as a realtor has been a pleasure. The Allard's team is…read moreinvaluable to me. Trust is everything, in all areas of life. Highly recommended.

Current e-bikes is the best place to get an e-bike because of the support, it truly is a hometown…read morebike shop. I purchased two e-bikes from them over a year ago and they have been and still are keeping them in good riding condition. I use the bike almost every day around town and for transportation to & from work. I got many free tune-ups, more than expected. They have been supporting me and my bikes faithfully even though I have had many issues. You must schedule a tune-up, but I have brought it them for a quick fix to enable a safe ride to go to a concert that night. They are usually too busy but fit me because of the urgency. I had an issue with my rear-shock, and they sent it back to the company to have them rebuild it. My wife's bike had to get a new battery, and they got it replaced at no charge. My frame cracked a little more than a year after I purchased it and they got the company to replaced it at no charge. Basically, getting me a new bike using the motor, battery, and rear-shock from the old bike, but all mechanical parts were new. Saving me hundreds of dollars in mechanics fees and much frustration dealing with the companies to replace parts and then did all the work at no cost. They have truly gone above and beyond for me and my bikes. I am grateful to them and highly recommend them to anyone looking for a new E-bike. Kudos to the bike mechanic, Anthony! He has been my "bike doctor," giving free checkups, understanding the history of my bike, and knowing exactly what it needs. He proactively checks for any safety risks and optimizes it for how much I ride. Kudos to the owner, Michael, as well, who was helpful and supportive throughout the process, even though it was time-consuming and costly for his bike shop.

Impeccable service and value. Great attention to detail, friendly staff that are knowledgeable,…read morelocal family run business vibes. Our family loves our ebike long hauler which has replaced the car for many local trips. Thanks!

EXCELLENT! Carlos, Ana and Anna are the best. We had them do our move out cleaning and the house…read moreliterally sparkled. They did everything from the carpets and floors to the skylights and everything in between. They have very high standards and are extremely thorough. We've hired several professional cleaners over the years before and ended up having to do some cleaning afterwards ourselves. And a huge additional thanks to Carlos for coming through in a pinch when we needed some last minute hauling done. AC Cleaning is well worth the money. Don't waste your time and money on anyone else.

Diligent work and clear communication about what to expect at each step of the way. Great results…read morefor cleaning a 4 bedroom home that had raised children.

It simply does not get any better than this. Mission…read morePrinters are the shining example of why we strive to support locally owned business, especially family operations. They know what relationship means; they know what community is. When a team us so inviting, so efficient, so accommodating and genuine, they never need to sell you on their merits or integrity. You just know it. I feel pretty lucky they're here for us all.

Super friendly and accommodating my quick turn-around on a run of 80 posters was not a problem…read more Great to meet you April. -David W.

Just got a new central heating and air-conditioning system installed - these guys were absolutely…read moreA+ from start to finish. Their quote was very competitive and they were very honest about what I needed and didn't need (the other major HVAC companies in Santa Cruz sent out cheesy salesman that pushed hard to upsell me on units that I later found out were for houses 2 to 3 times the size of mine). Once the project started everyone I dealt with was professional and easy to talk too - due to some non-standard architecture it was a very tough job and all of Bruce's workers completed it with ease and sincere care for a quality job. Every single person that I worked with, from the estimator, to the supervisor, the installers, and even billing/accounting were professional, courteous, and on top of every aspect of their job. The system is in now and works perfectly. I would never consider using any HVAC company besides these guys.

Jason came out to fix the central air heater on Saturday, January 31, 2026. My call to Bruce…read moreMechanical was deemed an emergency due to an expected drop in temperature to 26 degrees. (Regular work days are M-F). This was a follow up second visit a few days earlier. I was not charged for a second visit. Jason was very thorough as I watched his work checking every possible aspect that could be causing the problem. Then, he ran the same test 10 consecutive times before being satisfied. All of the 5 Technicians that I have met are polite and Personable ( Blake, Jason, Mo, Zach, Victor)

Bethany came to my rescue after I spent years fighting with some persistent gophers that laughed at…read moremy every try to trap them. I felt like Bill Murray in Caddy Shack. She responded quickly and got one on the first try and it was big, probably in my yard for three or four years that I could never catch. As someone in the landscape Industry for a long time (50 years) I would highly recommend Bethany as your go-to Gopher Gal!

Took two attempts to get a response back and once I was emailed the Google request for quote form…read morefrom her I never received any response back. She said she was going on vacation the next week but there seemed like plenty of time to respond back a whole week before vacation. I'm really sad and was hoping to have help saving my garden before it was completely destroyed. I hope the vacation allows for some new vigor in responding to potential new customers when she gets back. Good luck!