Wonderful service from James. local family run business, fair pricing and no need to haul my giant…read morecans to the bottom of the road. I was using another company and they kept invoicing me for trash that wasn't collected, so switched to summit. Make the switch, you won't regret it!

I started to use these folks for trash & recycling a few years ago. Not long after I signed up…read morethey changed ownership, and it went downhill from there. The first issue is that they've raised their prices three times since then with no explanation. The second issue is that they sent me invoices randomly, and kept trying to double and triple bill me for the same month. But the kicker was a month ago. Without any prior communication or notice, someone there decided to stop picking up my trash - while I was out of the country for two weeks. So I got to come home to a pile of very nasty stuff. The reason? They'd sent me a number of invoices, and there were multiple ones where they tried to bill me a second or third time for different months. I'd sent questions off to them with no response, and so I waited to figure out what amount was appropriate to pay. And even better - when I called them to complain, someone from their office called me back and informed me that the issue was entirely my fault. I ended up just paying them the amount they wanted because I wanted to move on, and cancelled my service. I don't think these folks are very competent, and their customer service is terrible.

I needed to return some things via UPS, the other store to drop off is across town and didn't want…read moreto make the drive. I remember that during COVID I had used this place before and drove by to see if it was open. It was! They are super quick they gave me a receipt for my items. The person who helped me was Lilian the owner and she was super helpful. The store follows Covid guidelines and is super clean and organized. Lilian had me grab my receipt from the machine so we had zero contact. It took less than a minute to be in and out of the store during lunch time. I highly recommend this place! They ship UPS, DHL, FedEx and US Postal service!

I have been using Central Coast for return package servicing for a few years now and have always…read moreappreciated the easy drop-off and receipts, allowing me to track my return item's progress through the system. Unfortunately, on June 29, I had a very disappointing experience with Lillian. I was returning two packages, and I needed to pay USPS shipping costs for one of the items. Lillian pulled the options up on the monitor and I selected USPS Ground as the most economical way to ship the return item with tracking. Lillian asked me, "Are you a business, because USPS Ground is only available to businesses." As I am not a business, I then selected a non-tracked option for the return, as the only other choices were equal in cost to the value of the item I was returning, much more than the ~$8 USPS Ground would have cost. Afterwards, I contacted the USPS to check whether the information Lillian had provided was correct on whether USPS Ground shipping was only available to businesses because the more I thought about it, the more I thought this was wrong. USPS confirmed that Lillian had lied to me - see https://www.usps.com/ship/ground-advantage.htm. I have no idea why Lillian provided me with false information which made the return tracking options so much more costly, but I will never use Central Coast again for my shipping needs. It may be a bit more inconvenient to go to UPS or USPS directly, but I would rather spend a few minutes in a line than be deceived by Lillian. With her many years in this business, I have no doubt that she clearly knows the rules by now, making her deception deliberate and for what, to scam a few extra bucks off me? Shameful.

Quick, efficient service with great parking. Favorite post office. Very popular spot.read more

Every time I come to the post office I realize just how little I know about how to ship items…read more (certified mail, insurance, media mail, etc.) but the staff here are full of knowledge and very helpful. I love that this location stays open until 5, unlike other offices around town. There is a full size parking lot, so parking is never an issue. Unless you visit an hour before close, you will rarely be met with a line. Additionally, there is a user friendly self service kiosk located just outside the customer service area.

I opened two support cases with USPS for two anticipated deliveries where tracking had showed it…read morearrived at this post office before delivery, and ended up not making it to my home. This post office went above and beyond in getting my packages to me. Over the last few days, I've received two phone calls from this post office from a very sweet, considerate person named Tami. They brought the delivery team together, coordinated and confirmed where my deliveries would have ended up, and went as far as to knock on the door of the residence, leaving a note with contact info, and the folks living there called the post office saying they had it and would drop it off at the post office the same afternoon! Thankfully my neighbor connected with me about the other delivery that ended up at their mailbox. I've received both of my deliveries within four days. I write this review because while I would be valid in being frustrated, the fact that the folks here took accountability, came together, and made this right, makes this a 5 star USPS in my mind, and disengaged my ability to be frustrated. Our postal service is very likely overworked, underpaid, and also run by humans - as a human that's part of this community, I make mistakes all the time. I'm so grateful to the folks at this post office that serve such a critical function for all Ben Lomond residents. Thank you again for your help! Tami is an excellent and driven individual, knows the routes well; she deserves a raise!

We need photos to renew our passports and made an appointment for yesterday morning. When we…read morearrived early, we stood around waiting our turn and the two ladies there had to deal with a very crotchety woman and her caregiver. They endured the abuse with patience and compassion, and when it was our turn the clerk was so nice. I was very nervous about my paperwork and after she printed the photos she offered to take care of the mailing for us. (I already had the forms printed.) She did everything! It was wonderful and I am so grateful. I wish I had gotten her name. Thank you, young lady with the green sweater!

I've used CM&P to print my holiday cards for the past few years and I recently had them print my…read morebusiness cards. Helpful staff and high-quality products!

Management and all staff are responsive. They clearly communicate the project cost and timeline. I…read morehave used their services for several years, for newsletters, posters and brochures.

Needed to print custom place cards for a large event. They were super helpful, fast, and I loved…read morethe cards. Also very reasonably priced!

Knowledgable, helpful, patient staff. And excellent print quality. I needed to color-print some…read morepages from a PDF, so I called UPS first and got a drawn-out rookie response, pretty annoyingly uninformed, so when I next called Print Smith I was relieved to be in good hands. The gentleman on the phone told me I could bring in my document on a thumb drive or email it to them or upload it directly, and said that when I came in to the store we could consult on paper quality and price points. Great! I went straightaway and was helped by a lovely gal who was very understanding when I had to tell her how to sort through the many files on my thumb drive to find the correct two to print. She went to the back of the store to do the print job, and returned a couple times to consult: once to give me the total price (something like $0.75 per page, on heavy-duty, slightly shiny paper) and again when I reconsidered and asked to print only a smaller portion of my document. All with a smile. Besides, I love that this store is so community-oriented that both walls are lined with watercolors by a local artist (for sale, should you be interested) (the art, not the artist), and the gorgeous greeting cards (3 for $10) are by a handful of other local and very talented artists. Nice to look at while you wait for the printer to finish, and nice to feel a part of the arts community.

Great service! Our electric dryer suddenly quit heating so got a recommendation to call Allstate…read more The team was easy to contact, very friendly and available to come out as early as the next day. Thanks so much to Allstate for your efficient and high-quality work.

Carlos Sr. is great! We have used him for serval of our appliances. The office was able to schedule…read moreservice the next day. recently Carlos got our oven up and running the same day. He was very through and spent time explaining the repair to us. I would have no problem recommending his service. He charges a fair price and doesn't try to up sell anything.

Really enjoyed purchasing a top-of-the-line Miele vacuum cleaner from this store. Nick was super…read morehelpful walking me though everything I needed to know about the device and all too often ignored by owners. He was kind, patient and effective. Thank you! I will return for supplies and service.

Nick is that why u didn't l let me in the store because u kept repeating that I left a bad review u…read moreshould be ashamed of yourself and ur business will suffer from this I listen people out in Santa Cruz if u say your opinion and spend 20 thousand dollars dollars u will not be allowed in the store