The Managerial group who manages this business are all outstanding and very easy to deal with. The team consists of Dave, Sarah, Amy, and Lori.. they are always so helpful and accommodating. This is my second time of using this establishment, and I've always been very pleased. It is a very well kept storage facility., everything is very clean, and secure. read more

Mount Hermon Road Self Storage - The welcome sign inside the office. - Self Storage Near Me - Scotts Valley, California

Friendly, professional, great service, great location. Needed a place to store our items while we were evacuated this winter; these guys were great, pricing was nice. Overall just good people. read more

Clean, great location, and wonderful owners! Rates were very reasonable. We needed something last minute for a move and Mount Hermon self storage didn't disappoint. read more

Been here for many years. The prices go up every few years but cannot say enough about the folks who own it now. My dear pup jumped out of the car on a recent trip. I drove away before I realized it! Frantic I called and she was safe and sound and eating treats with the owners when I circled back to get her. Such sweethearts! read more

This place is now independently owned and operated. I've been here for years and seen numerous name changes and price increases. Time for me to pair down my junk. read more

I had a great experience here. The facility was clean and felt secure. The rates were better than most of the other places I looked at in Scott's Valley and Santa Cruz. The customer service was excellent; Laurie and the owners went the extra mile to take care of me! read more

My storage unit was robbed and I lost thousands of dollars of property. The door had a huge lock on it and it must have taken a long time to break in. Once in they trashed the place and took anything of value including guitars, a knife collection, tools and other items. This is after I was told about the cameras and security patrol that did nothing to prevent the robbery. When informed of the theft management refused to do anything or take any responsibility. They did give me a cheap lock to replace the one stolen. The thieves will be back because it was so easy. If you have anything of value stored there you would be well advised to remove them immediately. I will be moving out ASAP. You should too. read more

CanNOT say enough GOOD about this business!!! Managers Pam and John are 2 of the friendliest, kindest, most helpful people I've ever had the pleasure to do business with! Is the facility clean? Extremely. Is the facility secure? Absolutely. Are their prices competitive? Yes again. Plus there is easy access, great gate hours, and tons of parking. In fact, storing here may be better than a relatives attic! Pam and John have gone the extra mile at every turn for me including making it ultra easy for me to meet Craigslist buyers there when I was paring down on possessions and transferring to a smaller unit (which they made sure was extremely close to my bigger unit), EVERYTHING done promptly and graciously including their giving me cold, bottled water on moving day! For those of you over 50, this is good ole customer service. For those of you under 50, this is what customer service SHOULD be!!! I have rented in other storage facilities in Santa Cruz. Never again. This place is totally worth the quick drive to Scott's Valley. Call them first. You won't regret it! read more

I'm usually reluctant to give out 5 stars, but since I'm only the 2nd reviewer, and I'm still storing my stuff there - I better tread lightly! Besides, I can't really think of a reason to take one star away from them. The facility is in excellent condition, and yes - I, my son, and buddy, all received water when we done working. They did extend a 50% off for a full month's storage. Pricing to me, coming from San Jose and so many choices over there - was I thought a little on the high side, but it is competitive with pricing in Santa Cruz county I believe. In this case, the convenience was the most important. They are friendly, John especially so as we came in and parked the truck (advice, and helped with a lock for one day since we forgot to bring ours). So, I echo Nadine R. and her thoughts pretty much. The place is well laid out, clean, easily accessible, the folks there good to deal with - so, o.k. Keep the five stars! read more

The staff is super helpful and friendly, a very desired quality when you are in the middle of a stressful move. The unit was clean and there is good space if you are coming in with a big truck. The units are insulated as well, which seems to help the fluctuations in temp. read more

What I love about this storage unit area is how it is always secure, clean and tidy. The staff has always been friendly and helpful in the 6 years I've used this facility. I highly recommend this place for your storage needs. read more

I have remained a loyal customer here for many years, alternating storage sizes according to what has been happening in my life. Clean, courteous, friendly. That being said, after receiving yet another $5.00 increase, I felt I would be remiss if I didn't at least ask how often I should expect one of these notices. I was promptly told, "every year". Well, it didn't take me long to do the math and I said I would have to do the prudent thing and shop around. Too bad because like I said, I really did like this place. read more

DO NOT STORE YOUR STUFF HERE! It looked like a clean facility when I chose it a year ago. I am clearing out my storage this weekend and there is MOLD everywhere and RAT DROPPINGS all over my clothes, furniture. I started noticing mold a couple of months ago and I was told that it was a result of all the rains we had last year and it wasn't their responsibility to have prevented it or offer any compensation. This is the first time I have ever used a storage for any length of time and I have everything I own in that place, extremely saddening and very frustrating.. Are there any honest businesses anymore? Devastated!! read more

Very easy rental process, helpful office attendant, clean, well organized property with good lighting and great access hours.

This storage is clean and really well secured. The people are very friendly and efficient. Great hours and helpful staff.

This is a clean and well run facility with excellent and friendly service. The manager cut off my old lock in the heat of the day with no charge, double checked on security to make sure I am who I say I was, and even have me a cold water bottle. The sides have good light, good access and are clean. Highly recommended. read more

This is he best storage site I have ever used. Clean and well lit. Very secure. The owners were very helpful and offered great orientation. Billing is electronic with enough notice that you won't be late! I recommend them highly! read more

Clean, safe and easy. This is by far the best storage facility I've ever been to. I'm extremely pleased.

This is the best storage facility that I have ever used. Through the years I have had to use quite a few storage facilities. But this one tops them all. They are super friendly and it's very clean. They have helped me several times when I needed it. Never a rude look like so many, just a, Im glad to help:). I had to get a second Storage and got it at Mount Hermon Storage without a second thought. When I was first looking for a Storage unit in this area, I checked most of them out. I didn't find one that I liked as much! The prices are very reasonable and cheaper than many. I give Mount Hermon Storage five stars and highly recommend it! read more

Great place! Friendly and professional. Clean.Fair rates.They will work with you to fulfill your storage needs.Very highly recommended.

I've been to many facilities but not one as clean and as well managed as this one. The BEST in Scotts Valley area for sure. You definitely won't be disappointed. read more