Let me start by saying that my interactions with all people, except for an owner, were…read moreoverwhelmingly positive. With him...not so much. The facility is nice, clean, and well-lit. Unfortunately the fees are excessively high. After attempting to negotiate a long-term lease at a slightly lower-rate (preferable for everyone) I was told "the price is what it is". Brilliant response. I reviewed other storage units in town and was able to lock in an identical sized unit. Owner there was incredibly friendly and I viewed their units. Not as pretty as this place but I'm not planning on living there. So in closing, clean rental unit, appalling ownership. You can find cheaper units in town without looking too hard.

After the long storage hunt, I was SO HAPPY to find Town Center Storage! First off, Kristen had…read moretop-notch customer service and then Cindy topped it off with being willing to make a deal, being kind and real, and making sure I had a bottled water for the road. A true, special human right there! Thank you, thank you! :-)

Amazing service, clean and tidy with ample parking and well lit structures…read more Needed a temp spot for storing electronics and camera gear while awaiting the snail like service of the glass replacement (see previous post.) Like grandma used to say, every dark cloud has a silver lining.. even if it involves sweeping up glass shardes and living with a boarded up front door. Classy & safe- creekside storage that is

Mindi and her family go out of their way to take care of their customers. My experience was great…read moreand much more personal than dealing with the national chains. It felt good to support local business and get such a great deal to boot! I would gladly rent from Creekside Storage again.

Statewide Self Storage in Santa Cruz is a great, secure facility that affords us security from…read moredanger, risk, or difficulty. We always feel safe at this clean and well-maintained instillation. Our units are clean and rodent free. In addition, the grounds are very well kept and beautifully landscaped. We've rented several storage units for the last couple of years and have come to the realization that this is truly the safest storage place in Santa Cruz. The company is family-owned, trustworthy and reliable, plus the prices are very reasonable. The Manager, Cynthia, is professional, warm and accommodating. Cynthia is also very helpful, caring and understanding. We've been a patron for several years now and have never had any problems. Great customer service. Highly recommended!

Statewide has a great secure facility. I felt safe during my short stay with my garage belongings…read more The front desk staff were very helpful. Recommended.

The cancellation policy is a an absolute trap. You have to be there on the exact day to remove…read moreyour lock and do a walk through. One day before of one day afterwards and you will be charged another month. I went in and signed the intent to vacate, and was suggested to by the employee at the front desk to leave a key for my lock so they could remove the lock when necessary. All the notes of our discussion were written on the intent to vacate note. Per their 10 day rule. And still they charged me for another month. I had already PREPAID the month and I was 3 weeks before the renewal day of that month. So don't trust them if you can be there on the Exact 10th day NO EXCEPTIONS. Whatever they tell you when signing up IS A LIE. Totally False.!!!!! Use someone else, unless you are local and have all the time in the world. I used them cause I wanted to use local and help out the small business. I'm local.

Service, quality, value, kind, and respectful. A business of integrity. Thank you for your service.read more

Storage Pro is a great place to go for your storage need.Mari is always ther with a friendly…read more smile,she is very knowledeable,very helpful.If you have a concern they gey right on it.It is very well maintained and clean.I difinitly recommend them,there prices ate very compeitive.

I've had a storage unit there for decades. Different owners. These owners are raising the rent…read moreconstantly. I pay over $600. a month now. I don't live there. They are gouging the customers You might think that they might adjust the rent for long time customers. I can't recommend this place for anything. I'm getting out as fast as I can. I'm 80 years old and this is painful.

Debbie was super-helpful and rented me the perfect size (huge, 10'x30'). Reasonably priced, if you…read morecount it as part of rent in Santa Cruz. Debbie and her husband provide great customer service. One of my BFFs, Karen, passed away a couple of years ago & her son hadn't gone through her stuff yet. I moved into Karen's house & will be going back and forth frequently this year and next to sort through the house & things in storage. I have much of my own things to go through, and I get to help Karen's son process her stuff, too. I miss her. I'm going to a GriefShare support group & we talked about going through our loved ones' things. It's common to store things for a year or two until it becomes a little easier to process our losses. Thanks Debbie!

Best in Capitola. Car access to all units and they don't tolerate homeless and other grifters…read moreliving on the property which is the case at Public on Soquel Dr.

Great place to store large vehicles or what not. Good prices. Good location and secure.. Junneen…read morevery responsive with anything you need or questions you may have. Kathy S. Scotts Valley

I have stored my Winnebago View with this company for the past couple of years. I have never had…read moreany issues with theft or vandalism and the lot is always clean and secure. Pretty much all that could ask for. The few interactions with the office have always been professional and timely. No worries.

I am not a renter at Scotts Valley mini storage yet. This review is solely because how amazing…read moreDaniel was over the phone! I have called anywhere between 20 to 30 storage units facilities in the Bay Area. Scotts Valley mini Storage has hand down been the most kind and transparent out of them all. Daniel answered all of my questions with kindness and transparency, which is hard to find in this industry. He had all the answers to my questions without having to take down my information and pass me along to 1-2 more people who might not be able to answer my questions. It's been very frustrating dealing with other storage units and the way that they handle their business. Not here, after ending my call with Daniel I was pleased to have the correct information and a kind interaction! Thank you! (:

We just moved out of our storage as we no longer need it but did want to say that they have always…read morebeen kind and easy to work with. I especially appreciate the old fashioned, real person, organized and fabulous customer service. Highly recommend!