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Pacific Coast Self Storage

4.0 (7 reviews)
Closed • Closed
Updated 3 months ago

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8 months ago

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Storage P.

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4 months ago

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Storage P.

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1 year ago

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10 months ago

Vanessa was so kind helpful. She was great at helping me find the best unit for my storage needs.

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4 years ago

The site manager is patient, kind and super professional. The customer service is exceptionally done.

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14 years ago

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13 years ago

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StorageMart

StorageMart

(52 reviews)

I'm leaving this review to share my experience with the "manager specials" at the Storage Smart…read morelocation in Soquel. About a month ago, I purchased one of the manager-special units. From the outside it actually looked pretty good and appeared like it might contain some worthwhile items, which is what led me to buy it. However, once I got into the unit, it turned out to be almost entirely junk. It honestly looked like a pile of garbage from multiple lockers thrown together. There may have been one or two usable items, but the overwhelming majority was trash. I mentioned this to the manager at the time and explained that I was concerned about what I found. I'm not accusing anyone of anything, but the condition of the unit made it feel like a lot of leftover or unwanted material had been piled together. The situation ended up costing me about $600 just to dispose of the junk and haul everything away. When I came back recently, I noticed two more "manager special" units that looked very similar. From the outside they looked decent, but the visible contents appeared to be the same type of mixed piles. While I was there the first time, another customer even mentioned they had experienced something similar. I'm simply sharing my experience so others can take a very careful look before purchasing one of these units.

Zero stars. This place only gets worse. They have zero customer service skills. The manager has…read morebeen rude every single time I've spoken with her including day one. The rate hikes are way over 10% they will give the least a mount of notice 9 days for mine. And then put massive fees with it up for auction within weeks. DO NOT RENT HERE. The pricing is just a mirage.

Pacific Coast Self Storage - selfstorage - Updated May 2026

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