Josh and Hailey were incredible today! I can't say enough great things about them and the facility!…read moreIt is so clean and handy. I highly recommend them for UCSC students (or anyone) needing storage in the area.

This facility is well staffed, very clean, and has great security. Very worth the cost!read more

We've used them for several months now and they've been great! Family run business, the owners are…read moreso nice and are always available or respond quickly. Price is reasonable and location is perfect!

This is a nice place if you only have a few things to store as there are never any large units…read moreopen. The owner is a wonderful woman who has very fair prices and is understanding when situations arise to throw you into being late with rent. The biggest drawback other than no larger units available are the early closing times and when it rains hard, water will come under the door and anything in the front 1/4 on the ground will get soaked.

The cancellation policy is a an absolute trap. You have to be there on the exact day to remove…read moreyour lock and do a walk through. One day before of one day afterwards and you will be charged another month. I went in and signed the intent to vacate, and was suggested to by the employee at the front desk to leave a key for my lock so they could remove the lock when necessary. All the notes of our discussion were written on the intent to vacate note. Per their 10 day rule. And still they charged me for another month. I had already PREPAID the month and I was 3 weeks before the renewal day of that month. So don't trust them if you can be there on the Exact 10th day NO EXCEPTIONS. Whatever they tell you when signing up IS A LIE. Totally False.!!!!! Use someone else, unless you are local and have all the time in the world. I used them cause I wanted to use local and help out the small business. I'm local.

Service, quality, value, kind, and respectful. A business of integrity. Thank you for your service.read more

Debbie was super-helpful and rented me the perfect size (huge, 10'x30'). Reasonably priced, if you…read morecount it as part of rent in Santa Cruz. Debbie and her husband provide great customer service. One of my BFFs, Karen, passed away a couple of years ago & her son hadn't gone through her stuff yet. I moved into Karen's house & will be going back and forth frequently this year and next to sort through the house & things in storage. I have much of my own things to go through, and I get to help Karen's son process her stuff, too. I miss her. I'm going to a GriefShare support group & we talked about going through our loved ones' things. It's common to store things for a year or two until it becomes a little easier to process our losses. Thanks Debbie!

Best in Capitola. Car access to all units and they don't tolerate homeless and other grifters…read moreliving on the property which is the case at Public on Soquel Dr.

First of all, I want to give a huge shout-out to the property manager who handled a tough situation…read morewith poise and professionalism. I walked into the front office and some guy was absolutely out of control! I get having a complaint or whatever the issue was but yeesh! The manager did such a great job trying to provide customer service to a blatantly unreasonable customer. You go girl! I've used this location for a few years and have had nothing but positive experiences. The facilities are always clean and well kept and pretty quiet all around.

Th8s location is always clean and well kept. Corin is my main point of contact and is always…read morecourteous and professional assisting me with my needs no matter what. I recommend this location. Bill 8+ yrs renting...

I just closed out my storage unit after having it about 6 months. I didn't have any problems…read morewhatsoever. The auto payments were a nice feature and the customer service was excellent from beginning to end. I'll definitely use them again in the future and would recommend to friends.

We rented a storage unit at AAA storage in August, as it wasn't clear if the CZU fire was going to…read morebe contained, and it was a place to leave some stuff "just in case". The person in the office was great, our stuff was safe (lock seemed pretty secure), their rates are reasonable, and the passcode to get in the gate is personal for each unit. We would recommend this business to friends who need storage.

I had an urgent need to find a storage unit nearby and was attracted to the prices and location…read more The unexpected benefit was the amazing customer service. I was professionally guided through the process of selection and pricing, finding exactly what I needed. The facility is very well maintained and supervised, making the tenants feeling safe and their property secure. I absolutely recommend this site to anyone interested in quality storage service.

I have used a few storage units. This is one of the better storage properties in the area…read more Unfortunately, the rent has roughly 3x'ed in the last couple years, but it seems to still be comparable to competitor rates.

Very impressed with the level of service Edward (manager) provided! He was very thorough…read more with entire rental process. From how to get started, he asked questions to ensure I was renting for my needs, and most importantly took time to walk me through the facility to show me different units. Keep in mind this was my first time ever renting a storage unit. Overall, after looking around at other competitors. I made to decision to rent from Extra Space Storage because of the level of service Edward provided! Flawless execution in customer service; provided by Edward the manager!

Extremely happy with the service I received at the storage facility. The location is in a very nice…read moreconvenient area. Its so nice and clean! The manager is awesome!!! highly recommend.