Great company and great people. On time, professional, and great care to protect property and all…read moreareas of move.

Pepe and his crew were great. They moved 3 bedrooms worth of furniture, art, boxes, and bins from a…read morehouse (with stairs) in Carmel to a storage locker in Santa Cruz. They were efficient without rushing, communicative, and friendly. They took good care with our things and everything arrived undamaged. We had some valuable art that needed to be packed specially and they took care of this as well. As a bonus, Pepe masterfully packed the storage locker and fit everything in. Good communications with the front office as well.

Appreciated the personal experience from Oren start to finish. SCM did our local move in Santa Cruz…read moreand made sure everything was put where we want in the new home. Definitely recommend them for high quality moving service.

Easy to work with. The movers packed everything with care, and everything was moved faster than…read moreexpected. Great job!

Great crew , handled with care . Used for a few pieces of furniture and local moving . Good valueread more

Extremely unprofessional business, poor experience attempting to coordinate a one item transport…read more Initially Tavares was responsive and had a competitive rate to transport a table for me. Went to great lengths and expense coordinating pickup with another party and Tavares. As the pickup/drop off date got closer I hadn't heard anything from Tavares. I began to send messages through yelp, via text, then finally called leaving multiple voicemails. I have not received a response after 3 days contacting them. On my first call, the phone rang like normal. After that every time I called it went straight to voicemail, I believe they blocked my number. If you changed your mind or something came up and you can no longer do a job, just let your customer know. Don't leave them in the dark and block their number.

We had a great experience with Peninsula Pack and Move. This was a challenging move with a…read moredifficult house to move out of and into, and the crew handled it professionally from start to finish. The team worked efficiently and packed the truck expertly--everything was secure, and nothing was broken or damaged, which really speaks to their care and experience. Toward the end of the move things did slow down a bit, but we were also coming up on nearly seven straight hours of work, so that was completely understandable. By the end, most of the large furniture items were placed inside the house as requested, and the majority of the boxes were left neatly in the garage, which will make unpacking fairly manageable. Overall, great service, strong work ethic, and a crew that clearly knows what they're doing. I would absolutely recommend Peninsula Pack and Move, especially for more complex moves.

We use this company to move out of our home booking was easy, reasonably priced and quick. It was…read moreexplained at Booking that I would have no problem. Re-hiring them to move to our new house. They placed all of our stuff in storage and the three guys working did an amazing job. However, when we move to our new home and we hired the same company, we had one less guy for the same price which naturally took them longer. It was not explained that due to it not being in San Benito county the price was different. I figured I was just miscommunication and continue the service. Once we got to our new location, I noticed a lot of the items were broken, and the mover said that it was due to the weight of the item and that the original mover should have dismantled the furniture fast forward to getting our stuff into our home, the movers said they cannot build our furniture to them, not being the ones to dismantle some of it. I explained it was not explained to me that it was going to be an issue and that I did book same company that dismantled my furniture after talking to the supervisor he explained it wouldn't be a problem. However, the mover stated it would take him a long time due to not being the one to dissemble, and I was going to end up paying more for him trying to figure it out. I wish I would've known this, and I would have gone with another company that was five dollars more an hour however they took pictures of the items when dismantling them and explained it was not a problem to put it back together if we hired them. I am now having to build the bed myself having to buy a new dresser that cost me $500 and buying new cubes for my clothes since they were ripped. ** updating to explain for response** My bed frame is from living spaces and dresser is from Ashley's not IKEA. The cubes are from ikea but the actual broken pieces were very pricey and sturdy material. The people that disassembled our furniture from your company or yourself did not explain that they were the same individuals that needed to assemble it in order to not have problems. If I book you for moving out and into a new home it shouldn't be my responsibility to have the same people loading and u unloading my items. The movers made it very clear that they did not know how to put my items together since they were not the ones to disassemble however, I paid the same amount so why am I the one to be at a disadvantage. It shouldn't be the customers responsibility to get the same set of movers. We did speak on the phone that day and the employee said he would try but it would take him "an extremely Long time because all of these screws, I don't know where they go" I pay per hour so it would be on my dime for them to figure it out. Just a recommendation to have your employee take photos and maybe have them send it to you so you can ensure it can be assembled if they book you again and not have to deal with my dilema. No I declined paying $49 an hour for insurance. Both jobs took 7-9 hours so that would be pricey. It was a risk I took and now paying for it. Thanks

The 2 man crew of Freddie and assistant were absolutely awesome!…read moreThe very best service! Dale

We had a great experience moving from our apartment in Oakland with Ace, Mateo & his crew were very…read morefriendly and offered to help us by disassembling and re-assembling our furniture that was too big to move on its own. They got the job done earlier than the time we estimated and didn't cut any corners on safety or with protecting our stuff, so spending $500 bucks for two people to help move out and into our new place, both of which were on the second floor was very reasonable. I would definitely recommend them for future jobs and appreciated how simple the process was as I had never paid for movers before, booking with Ace saved me a lot of physical labor and cut out the stress from moving things up and down the narrow stairs in my building!

Please save yourself hours of scouring Yelp in this time of crisis and call Daniel at Emergency…read morePackout. I assure you that you will experience the following: 1. Professional, responsive, flexible leaders 2. Trustworthy, kind, multi-lingual team that treats your family with empathy/respect. Same goes for your precious items! 3. Streamlined, efficient operation with 3D cameras/digital inventory capabilities, & software that allows EP to work seamlessly with your insurance - ensuring fast processing of claims/payments. 4. Professional reports with pics/3D virtual model of your home provided with lightning-speed 5. Back-office that communicates well with you/your insurance to proactively remove any headaches. I called Daniel earlier this month when I got word that my senior parents' 3-level home had suffered water damage from top to bottom -- in other words, a massive job. I was out-of-town helping remotely, and after calling Dry Kings (another great company!), they informed me that EP was the best for content removal. Reached out to Daniel to explain the situation and w/o missing a beat he offered to turn right around from the East Bay and head back to SF to meet my parents. Worth noting, because it was late afternoon and he was minutes from home- close to finishing his day. He braved the traffic back on our account! In no time flat, he was at the home where my parents were overwhelmed, scared, and anxious about the entire situation. Daniel is very professional/warm and quickly brought a sense of calm along with a plan of action. He inspires confidence and has clearly honed a process that is efficient/seamless for all parties involved -- the families, packout company, and insurance providers. He walked through the entire home with a 3D camera that captures the state of the home and items affected -- which is an incredible resource for insurance. He sent me the link to view the 3D walk-through which was vital for me & my nerves given that I was across the country at the time. Early the next morning, Daniel had arranged a wonderful team of 6 people, led by Matt, to begin removing, cataloging, packing, and inventorying all of our belongings/furniture etc. It's incredibly thoughtful/detailed work and the team was kind/patient and had an amazing work ethic. They were on the premises FT/on-time from Tues-Sat so this gives you a sense of scope. Daniel also came out a couple of days into the project to assess progress and support his team. I got the pleasure to thank him for how kind he was to have responded so quickly the day of the incident. Daniel and EP also worked well with our landlord's water restoration company who was there to deal with water removal/drying of the home. He proactively offered to take the "middleman" work off my plate and called the company to coordinate/de-brief. Also, when the landlord needed more items removed on a quicker schedule so his team could move more quickly to further dry/ prevent mold accrual, Daniel arranged for the team to come on Sat. to finish the job, which had required Daniel to shift some things around to meet that request. I was very grateful to the team for that accommodation which immediately solved/calmed our landlord's needs/concerns and allowed for the restoration team to make a ton of progress that weekend. Finally, much needs to be said of the on-site team. The on-site project manager Matt was a great leader with a high emotional IQ and did an excellent job communicating between the family, his team, the landlord's restoration company, and Daniel. Trustworthy, he was never annoyed by questions, very patient, and was particularly sweet to my Mom who was having a hard time processing what had happened. Matt was very genuine (nothing I hate more than "fake-nice") and the same goes for Yoselin, Jamie, Jose, Mike, and Anna - who were the other team members on this job. It also made a difference to be able to speak with some of the team in Spanish, it made us feel like we had friends/family helping us, if that makes sense. :) It's still crappy to have to clean-up after an incident like this but near the end, everyone had been invited to Thanksgiving dinner! We were able to get some good laughs in along the way which were much needed! Companies often have slogans about "caring" and being "kind" etc...blah blah blah! However, EP, Matt, Daniel, Yoselin, Jaime, Jose, Mike, and Anna -- they each delivered both in terms of quality of work and respect for the client which is unfortunately very rare these days. Also, as an adult child that manages my senior parents' affairs, I'm sure you can relate on the importance of hiring ethical contractors/professionals. Seniors are often taken advantage of or their fears manipulated -- something I am very sensitive to -- and that was definitely not the case here. We made the right choice on many levels of hiring the EP team and looking forward to seeing the team when we are able to move back into our home! Thank you!!

Great experience and company! The crew was helpful, friendly, and did everything and made the…read moremoving experience great. I would definitely use them every time!

Jared and his team did an excellent job with my in-town move. There were some complications that…read morearose, and Jared was responsive in helping me workout a solution. Everyone was friendly and hardworking. I would hire them again in a heartbeat!

The move was a 2day experience with them and a 4.5hr trip (one way) from Salinas area to deep into…read morethe foothills of Nevada City California. He called me quickly and came to assess my situation same day since I am in Prunedale and they are in Salinas. Pricing was transparent and very reasonable for the work and risk involved. The deposit was 1000$ which was scary for me because i was just going off some yelp reviews and putting my trust in a stranger but Jared and his crew didn't let me down! (Just have cash ready for a deposit if you don't want a 5% service charge and to get your moving dates secured!) The guys had great can-do attitudes, cleaned up after themselves, and were kind and courteous to me. Above all , they worked hard and had smiles doing it. Nothing got broken or messed up and they had no problem putting my furniture where I wanted it in the new house. In general had no problem taking direction from me either. I had a lot of plants in large heavy pots (which they cant insure with their company) and nothing happened to them because they packed up the truck with such care and precision. Nothing fell down in the truck and it was a windy bumpy road in some parts! A+++ for the driving skills of the 26 foot truck and the communication amongst the crew. I would hire them again if I had to move! Support local and support a young man with his biz!! Thanks J!

Huge move from San Jose, CA to Daytona Beach, Fl. Coast to coast…read more I feel I dodged a bullet with many moving brokers trying to secure a contract through a hard sell and promise of *literally* unbelievable rate quotes. Doing further research I found there's a common and growing scam to quote low, then hold your stuff hostage until you pay surprise extra and extreme charges. Anyway, I went with U-Pack after researching the various container drop-off and load options. Contract terms were straightforward and no surprises on drop off. Both the start and end, U-Pack and their shipment team were super easy going with the schedule. Just call a day before drop-off/pick-up and they were able to make it happen. I had 3 cubes and two went to destination and the 3rd was stored by U-pack for a bit while I secured a longer term storage unit, and they dropped it off there. Make no mistake, packing and loading the cubes is a huge freakin' task. Do it in layers with large flat items working as "walls" to help hold stuff in. And ratchet strap each layer. A special call out to JW, the forklift operator in San Jose! He was one with that machine and able to maneuver with extreme skill and precision, including a very narrow and long driveway with tight gate and cypress tree. He's a magic man and was able to place the cubes perfectly between sidewalk and street and back yard driveway - saving me $ and headache dealing with the San Jose tax assessor regarding a permit if cubes block street parking and/or sidewalk. Other thanks to Skee (Ski?) at the drop in Florida. Also skilled w/ the lift and super accommodating on placing the cubes where I wanted. Finally, Gerry (Jerry?) and Lorenzo at dispatch. You'll be given a pretty huge window (like the whole day) for drop-off/pickup, but I'd give a call and they'd be able to narrow that window to a couple hours.

We moved in 3 different stages, each time using 4 pods. U-Pack did an amazing job. The customer…read moreservice was exceptional, the driver was courteous and helpful, and everything was delivered as promised. I absolutely U-Pack for any move you may have.

Scheduled 4/4 move will update review based on experience- so far booking / communication has been…read moregood & the plan is realistic

The team from the San Francisco office helped move us in incredible time from San Jose to Campbell,…read moreand ensured that all of our furniture and electronics arrived safe and sound in exactly the way I wanted things located at the new home! I have worked with A2B for previous moves and I would eagerly recommend their services in the future