By far the best customer service I've ever experienced, Kimberly was very helpful and provided…read moreexcellent advice. The units are clean and well maintained as well.

I had a great experience with Little Orchid Self Storage. The customer service is outstanding--they…read moreare always friendly, helpful, and very attentive to any questions or needs. The units are clean, well-maintained, and feel secure. You can really tell they take pride in running the facility. I definitely recommend this place to anyone looking for reliable storage!

For the 5 years of service - Ramon at Storage Pro was efficient, helpful and overall great customer…read moreservice. Thank you!

I came in with a reservation for a parking rental. Ramon was very helpful in completing it.read more

Amenity wise this place is great. The front gate works really well and the facility is clean. One…read moreissue with using the facility was if there isn't movement for 5 minutes, the lights go completely off. This can be dangerous if you are in your unit organizing and moving heavy things. Initially we had a low promotional rate of about $70 for a month. Then the rate returned to the normal rate of $149/month. All was good for a little more than half a year until they decided to do a rate hike. A $100 rate hike, with a small 30 day notice. On top of that they don't make it easy to cancel. The app doesn't have a number to call. You have to send an email and there isn't an option to cancel there, only a contact us form. The letter about the hike in price states rising facility costs and current rental market conditions along with other factors. I highly doubt a 67% increase is warranted given the stated reasons.

Terrible customer service. It's leaving a nasty taste in my mouth and making arrangements to get…read moreready to leave by end of month. Asked for help several times and they run you in circles with no urgency themselves to be informed and guide. Ridiculous. Better off somewhere else. It's an extremely greedy company. Queue those in reviews saying tons of things can't get waived? Yeah your customer service isn't good at all to accept things like that. They're not for the customer, neither the workers or company. So many better storages!! I only chose those because it was near me but i have 4 others near me too and have referrals from others to back up how flexible they are so i mean.... There's so many storage units and better ones than what this place offers other than greed and unreliability in assistance

This place is easy to get to, clean, new, and easy to navigate. Setup was a breeze thanks to Tim…read more Tim took time to explain everything to me and then walked down to the possible unit. Tim, thank you for your help and professionalism. I hope you guys take care of people that take of your business...Tim is one of those people!

Tim is the man. Always eager to help and to provide info/updates and assistance when it comes to…read moreour storage unit needs. We have been in our storage space for over 6 years and are now about to move into a larger unit. Tim guided us easily through the process. Thanks Tim!

Been with this storage place for almost 2 years. Needed a place to store personal items on short…read morenotice, and they were very helpful in showing me different types of storage and giving me recommendations based on my needs. The staff were also helpful in guiding me to tie down my items to my truck to avoid getting pulled over. Did not have any issues during my time regarding the safety of my items and was content with how clean and maintained the location was. The staff was very kind, and it was a wonderful experience. If I need storage again in this area, I'll definitely pick this location again.

Would definitely recommend this location. Friendly and very helpful staff…read more Accessible to SJSU and we used it for storing my kid's dorm stuff over the summer.

The front desk clerk was very nice, kind, and helpful. I would have given it a 5 rating…read more Except the units look a little rundown. And no elevator or escalator to get to the second floor. But other than that, it is just fine for what I need. They even supply you with a lock and 2 keys . Which is great since I didn't have one at the time. Over all, it was also reasonably priced.

I've rented there for years now. Since Covid started and Leslie is very helpful and friendly. That…read moreis rare here in the valley to have someone who actually genuinely smiles and likes the people who come in . I actually look forward to seeing her when I stop by to get tools stored there. I hear about other places that are prone to theft and I am glad that my tools are safe until I need them . I don't foresee me moving them anytime soon. Thank you Leslie ( and Bob) . James

Scott facility rentals cost on 10/30/25- $29 Admin Fee on…read moreall units. Just because. $683 for a 10 x 30 drive up unit. $559 for a 10 x 20 drive up unit. Guaranteed to double after you move in. Only month to month!!! Plus insurance costs. In other words, they could have a fire, theft, vandalism, and you are responsible. Wow. Looks like racketeering here. Congress needs to intervene and set some laws governing this racket of extortion. Outrageous fees and no legal checks.

We happened to come across Extra Space Storage while trying to find a storage unit somewhere…read morebetween Mountain View and San Jose. Luckily, this location had exactly what we needed - a climate controlled 10x20. Anthony invited us to stop by and take a look at the unit and facility. We were amazed at how clean the building, grounds, as well as the unit was. As first time storage unit renters, Anthony took time to explain our options and how access/security works. On move day, Anthony was super helpful with 'locking down' one of the elevators in the building so that our move crew could go up and down without needing to press the access code in each time. Luckily there were no other large moves happening at the same time so that this could be done. This saved a lot of time for us, and we truly appreciated it! Anthony and the other employees at this location have been extremely friendly, communicative, and easy to work with. We also felt that the pricing was very fair for the time of year we rented (end of March) for a climate controlled unit. We highly recommend this location if looking for a unit in the Santa Clara area.

I've had a unit at Stafford Self-Storage for a few months and I'm very happy with the staff,…read morelocation and price. Everyone I've dealt with has been really helpful and friendly. I appreciate the fact that there is a sky light so I can easily see into my unit and its pretty clean.

Sunnyvale Self Storage has closed and is now under new management as Stafford Self-Storage. The…read morestaff is friendly, the property is safe and secure. Open Monday thru Saturday from 9:30am - 6:00pm Sunday: 11am - 5pm

This storage facility is under new management. You must be out of facility by 9pm. By the time I…read moreget off work and drive there.... I barely have enough time to access what I need. I was already unhappy about 10pm close time in the past and now it's just not going to work out with new times--- paying same rent (actually I was just increased) I was not notified of the change in hours. The facility offices are now closed two days per week -- previously only Thursdays. The days changed and again no notice.

What the heck!! I'm so disappointed and sad that the…read moremanager Jeanette is no longer working here ..she was so awesome and kind very hard worker iv seen her handle an office full of people and she got it done somehow all by herself and that's showing people units,taking payments and renting out to new customers she is very patient and organized Iv been to other storage facilities and the people that work there are very rude that's why I was so happy to find this place ..if a company can let a manager go that was very good at her job and people person, I can't imagine how they're gonna treat their customers now. I'm sure a lot of people feel the same way. And I'm sure they will raise the rates sky high on us at last minute. To Jeanette if you see this I'm so sorry ...you have been very kind and I wish you the best I hope the next place you find will treat you the way you deserve, because hard working people deserve to be rewarded not punished. If I can leave no stars I would because they made a mistake .

Hands-down best storage units you can find at best price in this area. Large units, staff onsite,…read moreeasy access, I can't say more. I'll keep my unit here forever!

Great storage facility, I eventually ended up moving jobs out of the area but used this facility to…read morestore things for my hobby business. Diana the storage manager is a great woman I would say hello to when I was in the area, she even let me borrow a ladder I could use in my unit. The units are spacious with his ceilings. I only used the unit for about half a year but had a great overall experience, and would recommend to others. At time of usage, prices for their standard large units probably range from $400-500/monthly. (Your mileage may vary, as property in this area continues to go up up up) One great perk about these facilities is that they have power outlets (which is rare for a storage unit) and internal lighting. Also ability to nail shelves into the walls.